Nissan Murano Complaints

5,967 consumer complaints on file.

#11151700November 15, 2018
SERVICE BRAKES
WHILE DRIVING THE CAR THE BRAKE PEDDLE BECAME SOFT. THE BREAK PEDDLE HAS TO BE PUSHED TO THE FLOOR. THE PROBLEM PERSISTS. I HAD A MECHANIC INSTALL NEW PADS AND ROTORS ON BOTH AXLES. AS WELL, HE TRIED TO BLEED THE BRAKES. THE PROBLEM PERSISTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11151723November 15, 2018
FUEL/PROPULSION SYSTEM
APPARENTLY NISSAN IS KNOWN FOR PROBLEMS WITH THEIR FUEL LEVEL SENSORS, BUT NOT SPECIFICALLY FOR MURANOS' WELL MAYBE IT SHOULD BE, EVEN AFTER I BOUGHT THE NEW PARTS AND HAD THEM INSTALLED WITH A MECHANIC, THEY STILL DO NOT WORK OR FUNCTION PROPERLY.WHEN I FILL UP THE TANK THE LEVEL SENSOR DOESN'T GO PAST A QUARTER OF A TANK NOW, IT DROPS RAPIDLY AND I HAVE EVEN NOW RAN OUT OF GAS WHEN IT SAYS IT HAS GAS IN THERE OR MILES TILL EMPTY. THIS IS A KNOWN PROBLEM, MAYBE IT SHOULD BE FIXED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11151390November 14, 2018
UNKNOWN OR OTHER
EMERGENCY BREAKING SYSTEM KEEPS FLASHING A WARNING.FRONT RADAR UNAVAILABLE DUE TO OBSTRUCTION
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11150919November 12, 2018
UNKNOWN OR OTHER
PLATINUM PACKAGE. WHEN CAR IS IN MOTION, FORWARD COLLISION WARNING SYSTEM MALFUNCTION INCORRECTLY IDENTIFIES A PENDING COLLISION, INDICATING THAT A COLLISION IS IMMINENT. ONCE THE WARNING OCCURS, BOTH VISUAL ON THE DASH, AND AUDIBLE BEEP, IT WILL NOT GO AWAY. IT CONTINUES UNTIL THE VEHICLE IS TURNED OFF. OCCURS OFTEN. DEALERSHIP ATTEMPTS TO REPAIR FAIL. PARTS DEPARTMENTS CLAIM REPLACEMENT PARTS ARE NOT AVAILABLE. THIS IS DANGEROUS TO TIMID DRIVERS IN HEAVY TRAFFIC. ALTHOUGH PROBLEM EXISTS IN LIGHT TRAFFIC AS WELL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11151042November 12, 2018
SERVICE BRAKES
I RECEIVED RECALL 18V-601 FOR A 2016 NISSAN MURANO. I AM NO LONGER THE REGISTERED OWNER. WE TRADED THIS CAR IN 4 MONTHS AGO AT A NISSAN DEALER. NISSAN IS USING SERVICE RECORDS FROM THE DEALERSHIP TO IDENTIFY REGISTERED OWNERS. THIS CAR AS PROBABLY BEEN SOLD AS A PRE-OWNED CAR; THE NEW OWNER WILL NOT RECEIVE THIS RECALL NOTICE AND IS NOT AWARE OF THE SAFETY ISSUE, ESPECIALLY IF THE CAR IS NOT SERVICED AT THE NISSAN DEALERSHIP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11151075November 12, 2018
POWER TRAIN
TRUCK ACCELERATES SLOWLY WHEN TAKING OFF FROM STATIONARY POINT. IT'S A IF IT'S NOT GETTING FUEL OR THE GEARS AREN'T SHIFTING. IT'S BEEN HAPPENING FOR ABOUT A YEAR NOW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11150881November 11, 2018
STRUCTURE:BODY, SUSPENSION, WHEELS
I WAS PULLING OUT OF A GAS STATION WHEN A FRIEND POINTED OUT THAT THE MUFFLER/EXHAUST PIPES OF VEHICLE WERE HANGING VERY LOW TO THE GROUND. MECHANIC INSPECTED IT AND REAR SUBFRAME RUSTED THROUGH AND BROKEN. THE REAR WHEELS ARE WORN ON THE INSIDE AND ARE MISALIGNED. THEY ARE TILTING IN TOWARDS EACH OTHER. THE VEHICLE WAS DEEMED UNSAFE TO DRIVE. I CONTACTED NISSAN CONSUMER AFFAIRS. I WAS TOLD THAT THERE WAS NOT A RECALL AND THAT I WOULD NEED TO TAKE THE VEHICLE TO A NISSAN DEALERSHIP TO HAVE THEM LOOK AT IT AND FOR THE REPAIR. I WAS GIVEN A CASE # AND ASKED TO PROVIDE PROOF OF OWNERSHIP. I RECENTLY PURCHASED THE VEHICLE FROM A FAMILY MEMBER. AS THE CAR WAS INOPERABLE I HAD AAA TOW IT TO THE NEAREST NISSAN DEALERSHIP. THE DEALER QUOTED ME AN ESTIMATE REPAIR COST OF $5,279; PARTS AND LABOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11150266November 9, 2018
ENGINE
MY 2006 NISSAN MURANO STOPPED IN THE MIDDLE OF THE ROAD WITH NO WARNING. I WAS ALMOST REAR ENDED BY SEVERAL CARS AND I HAD BOTH OF MY KIDS IN THE BACKSEAT OF THE CAR. THIS IS THE THIRD TIME THAT MY CAR JUST DIES WHILE I WAS DRIVING. THIS IS SO DANGEROUS I HOPE NISSAN CORRECTS THIS PROBLEM BEFORE SOMEONE GETS KILLED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11150322November 9, 2018
UNKNOWN OR OTHER
MOONROOF EXPLODED GOING 65MPH DOWN A 4 LANE HIGHWAY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11150397November 9, 2018
UNKNOWN OR OTHER
THE 2010 NISSAN MURANO IS DIEING IN THE MIDDLE OF DRIVING DOWN THE ROAD. IT HAS HAPPENED ON CITY STREETS, AND HIGHWAYS WITHOUT WARNING. IT REQUIRES A JUMP TO START BACK UP THEN IT WILL START RUNNING AGAIN. THIS IS GETTING MORE FREQUENT AND HAS BEEN HAPPENING SINCE THE LAST COUPLE OF MONTHS. REPLACED THE BATTERY ALREADY WITH NO IMPROVEMENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11149911November 7, 2018
STEERING, SUSPENSION
ALL THE NOISES OCCUR OCCASIONALLY AND NOT ALL THE TIME: 1. STEERING COLUMN MAKES A METAL CLUNKING NOISE WHILE TURNING AND ACCELERATING ON COLD START. OCCURS WHEN PULLING OUT FROM DRIVEWAY OR PARKING SPOT. 2. STEERING COLUMN MAKES A METAL CLUNKING NOISE WHEN ACCELERATING FROM A COMPLETE STOP. OCCURS WHEN CAR IS ALREADY WARMED UP, DRIVEN FOR 10 MINS. 3. STEERING COLUMN MAKES A METAL CLUNKING NOISE WHEN GOING INTO DRIVEWAY OR BUMPS. OCCURS WHEN CAR IS ALREADY FULLY WARMED UP, DRIVEN FOR MORE THAN 10 MINS. BROUGHT INTO NISSAN STEVENS CREEK, SAID THERE WAS NOTHING VISUALLY WRONG, WENT FOR A TEST DRIVE, COULDN'T REPLICATE, SAID THEY WOULD LUBRICATE STEERING COLUMN. MONITOR UNTIL PROBLEM GETS WORSE. BROUGHT INTO NISSAN DUBLIN, SAID THEY INSPECTED STEERING COMPONENTS AND TORQUED EVERYTHING, COULD NOT FIND ANYTHING WRONG. STATED, I STILL HAD WARRANTY, IF THINGS WENT WRONG. MY CONCERN IS THAT SOMETHING IS NOT CONNECTED PROPERLY IN THE SUSPENSION OR STEERING COLUMN WHICH COULD RESULT IN A CRASH IF I AM GOING ON THE HIGHWAY OR BACKROADS THROUGH THE SNOW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11145230November 4, 2018
SERVICE BRAKES
THE VEHICLE BRAKING SYSTEM IS FAILING DURING SUDDEN OR QUICK STOPS. WE TOOK THE VEHICLE TO A MECHANIC AND THEY FOUND NO ISSUES WITH THE VEHICLE THEY COULD OBSERVE AT THE TIME. THIS WAS ON 8/23/18. THE BRAKES NEED TO BE PUSHED TO THE FLOOR IN ORDER TO SLOW THE VEHICLE, IF AT ALL. THIS HAS HAPPENED AGAIN TODAY, 11/4/18. THE VEHICLE DID NOT WANT TO STOP AND TOOK MULTIPLE PUMPS OF THE BRAKES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11144856November 2, 2018
AIR BAGS
VEHICLE IS MOSTLY STATIONARY IN THE GARAGE, ONLY 46K MILES FOR 2012. AIR BAG STARTING FLASHING AND WILL NOT RESET. TOOK CAR TO DEALERSHIP FOR DIAGNOSIS, TECHNICIAN STATED LIGHT CAUSED BY FAULTY AIR BAG SENSING UNIT. TECHNICIAN RECOMMENDS REPLACING THE DIAGNOSTIC UNIT AND PASSENGER SEAT BOTTOM. $5700 AND AIR BAG WILL NOT WORK IF IN ACCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11144977November 2, 2018
SERVICE BRAKES, SUSPENSION, ENGINE
TL* THE CONTACT OWNS A 2015 NISSAN MURANO. WHILE DRIVING AT ANY SPEED, THE VEHICLE SHOOK VIOLENTLY, AN ABNORMAL VIBRATION WAS FELT, AND THE BRAKING WAS UNSTABLE. THE FAILURES OCCURRED WITH NO WARNING. THE DEALER (GRANITE NISSAN, 2626 E MALL DR, RAPID CITY, SD 57701, (605) 342-3400) TEST DROVE THE VEHICLE AND WAS UNABLE TO REPLICATE AND DIAGNOSE THE FAILURES. THE FAILURES RECURRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES AND SUGGESTED TAKING THE VEHICLE BACK TO THE DEALER FOR FURTHER DIAGNOSTIC TESTING. THE APPROXIMATE FAILURE MILEAGE WAS 58,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11145061November 2, 2018
AIR BAGS
GOOD AFTERNOON, THE AIRBAG SENSOR WAS ON, AND I WAS AFFECTED BY THE HORN, AND THE FUNCTIONS THAT ARE USED IN THE STEERING WHEEL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11144390October 31, 2018
SUSPENSION
THE REAR CROSSMEMBER RUSTED COMPLETELY INTO. VERY DANGEROUS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11144395October 31, 2018
SERVICE BRAKES, ELECTRICAL SYSTEM
VEHICLE SHUTS DOWN COMPLETELY WITH NO WARNING AS IF IT IS BEING CONTROLLED BY ANOTHER POWER SOURCE. HAD BATTERY CHECKED AND ALTERNATOR REPLACED TWICE. ALSO, HAD A DIAGNOSIS TEST PERFORMED MULTIPLE TIMES. IT YIELDS NO PROBLEMS. THE BATTERY/BRAKE LIGHT MAY COME ON PRIOR TO SHUT DOWN. IF IT DOES, THREE SECONDS LATER VEHICLE IS COMPLETELY DEAD. USUALLY THE VEHICLE IS IN MOTION - JUST DRIVING ON A ROADWAY. ONCE SHUT DOWN, YOU CANNOT MOVE THE VEHICLE AND HAS TO BE TOWED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11144396October 31, 2018
POWER TRAIN, VEHICLE SPEED CONTROL
CVT TRANSMISSION. VEHICLE DECELERATES AND ACCELERATES WITHOUT WARNING (CHECK ENGINE LIGHT IS ON). MAINLY AT STOP LIGHTS. IT IS SLOW TO START. WHEN TRYING TO ACCELERATE, VEHICLE STALLS, JUMPS, OR SLIPS WITH RPM ACCELERATING ABOVE 4 RPMX1000, WHILE SPEED REMAINS AT 10 MPH FOR 2-3 MINUTES. LOUD HUMMING NOISE WHEN VEHICLE IS TRYING TO ACCELERATE. VEHICLE MAKES NO NOISE IN THE MORNING. SYMPTOMS WORSEN WHEN VEHICLE OR OUTSIDE TEMPERATURE IS HOT (E.G. ABOVE 85 F). CANNOT DRIVE ABOVE 45 MPH OR ON HIGHWAY. VEHICLE IS ONLY 4 YEARS OLD WITH 112K MILES. HAS BEEN SERVICED ON-TIME BY DEALER. VEHICLE IS UNSAFE TO DRIVE, ESPECIALLY WHEN CROSSING INTERSECTIONS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11144550October 31, 2018
VEHICLE SPEED CONTROL, UNKNOWN OR OTHER
C/S FORWARD COLLISION WARNING KEEPS PERIODICALLY COMING ON WITH NO OBSTRUCTION IN FRONT OF VEHICLE. FIRST REPORTED JUNE 2018, REPLACED FAILED AGAIN, CURATING UNDER ENGINEERING REVIEW, AT THIS TIME WHEN IT ALARMS ALL TIME, ALSO CURSE CONTROL DOES NOT WORK, AND SIDE ALARM OFF AND ON. WHEN IN MOTION, WE HAVE INSURANCE DISCOUNT FOR THE COLLISION WARNING SYSTEM THAT IS NOT WORKING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11144056October 30, 2018
VEHICLE SPEED CONTROL
THE ABE WARNING LIGHT (ORANGE) DISPLAYS AND THE WARNING MESSAGE 'UNAVAILABLE FRONT RADAR OBSTRUCTION' APPEARS RANDOMLY. THIS HAPPENS SPORADICALLY AND INTERMITTENTLY WHILE DRIVING UNDER VARIOUS CONDITIONS (HIGHWAY, STREET, TURNING, LANE CHANGES, STRAIGHT AHEAD IN ONE LANE, SEEMS TO BE AT SPEEDS OF 40 MPH AND ABOVE AND OCCURS WITH CRUISE CONTROL ACTIVATED OR NOT ACTIVATED ). AFTER PULLING OVER, STOPPING AND TURNING THE VEHICLE OFF, THE WARNING LIGHT DOES GO OFF. THE ABE WARNING LIGHT ALSO WILL GO OFF ON ITS OWN WITHIN A FEW MINUTES WITHOUT HAVING STOPPED THE VEHICLE. IN ANY CASE, UPON INSPECTION OF THE AREA OF THE FRONT BUMPER WHERE THE SENSOR IS LOCATED, THERE IS NO OBSTRUCTION (NO DIRT OR OTHER SUBSTANCE OR OBJECT). NOTE: IF THIS WARNING SCENARIO OCCURS WHILE THE CRUISE CONTROL IS ACTIVATED, THE CRUISE CONTROL IS INSTANTLY INACTIVATED AND THE CAR BEGINS TO SLOW IMMEDIATELY. THIS PROBLEM STARTED AROUND SEPTEMBER 2018. I PURCHASED THE CAR IN DECEMBER 2017.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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