Nissan Murano Complaints

5,967 consumer complaints on file.

#11172319January 26, 2019
POWER TRAIN
VEHICLE HAS ONLY 63,400 MILES ON IT. MALFUNCTION LIGHT CAME ON AND ON THE WAY TO AUTOZONE TO HAVE CODE CHECKED THE CAR JUST STOPPED DRIVING. I WAS STOPPED FOR A LIGHT AND WHEN I WENT TO GO NOTHING HAPPENED. TOWED IT TO NISSAN AND THEY SAID IT NEEDED A NEW TRANSMISSION. (USED) TRANSMISSION INSTALLED AND THEN THE CAR STALLED AGAIN DURING THE TEST DRIVE BY MECHANIC. NOW THEY SAY THEY HAVE TO REPLACE THE STARTER, WHICH I DID, SO THEY CAN RECHECK THE TRANSMISSION. GOT THE CAR BACK AND THE VERY NEXT DAY THE SAME LIGHT CAME BACK ON. I DROVE IT STRAIGHT TO DEALER AND NOW THEY SAY THAT IT NEEDS CATALYTIC CONVERTER. REPLACED AND NOW THEY SAY THAT IT NEEDS THE FRONT CATALYTIC CONVERTER. SAID THERE WAS A PROBLEM WITH THE TRANSMISSION SEAL WHEN THEY GOT IT. PROBABLY WHAT IS CAUSING ALL THESE OTHER PROBLEMS. STILL HAVE NO IDEA WHEN I WILL GET THE CAR BACK. IT HAS BEEN A MONTH NOW. HAVE TOTALLY LOST FAITH IN NISSAN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11171974January 24, 2019
SEATS, VISIBILITY/WIPER
"NISSAN MURANO" DRIVERS SEAT LEFT SIDE SEAT MOUNT BRACKET THAT MOUNTS TO FLOOR BOARDS CRACKED AND COMPLETELY BROKE CAUSING ME TO SWERVE INTO ON COMING TRAFFIC. A HEAD ON COLLISION WAS CLOSELY AVOIDED. I CONTACTED KEN (XXXX) NISSAN IN MEDINA OHIO AND THEY SAID THAT NISSAN MOTORS WILL DO NOTHING ABOUT IT BECAUSE IT IS NOT A SAFETY ISSUE AND WILL DO NOTHING ABOUT IT. THIS ISSUE I FEEK IS AN OBVIOUS SAFETY ISSUE AND THE VEHICLE SHOUD BE RECALLED. I HAS THE SEAT WELDED SO IT WOULD WORK AGAIN BUT THE WELD EVENTUALLY FAILED. SEAT IS NOW BROKE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11171587January 23, 2019
SERVICE BRAKES
TL* THE CONTACT OWNS A 2009 NISSAN MURANO. WHILE DRIVING VARIOUS SPEEDS OVER BUMPS IN THE ROAD, THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD, WHEN IT WAS DEPRESSED, AND DID NOT IMMEDIATELY STOP THE VEHICLE. ALSO, THE ABS INDICATOR WOULD ILLUMINATE OCCASIONALLY. THE DEALER WAS NOT CALLED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THERE WAS NO REMEDY FOR THE FAILURE. THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 74,000. *TT CONSUMER STATED THE ABS INDICATOR WAS ON FOR COUPLE OF DAYS.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11171755January 23, 2019
POWER TRAIN
TRANSMISSION SLIPPING CODE P1778
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11171449January 22, 2019
ENGINE
THE TRANSMISSION IS SHOT AT 115, 000 MILES! JUST DIED ON THE INTERSTATE. MY DAUGHTER WAS DRIVING ON THE INTERSTATE AND SUDDENLY CAR DIED, SHE BARELY COULD GET CAR ON SHOULDER OF THE ROAD. TOOK CAR TO OUR NISSAN MECHANIC AND HE SAID THIS YEAR WAS KNOWN FOR BAD TRANSMISSIONS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11171456January 22, 2019
ENGINE
ENGINE STALLED DRIVING DOWN THE ROAD WHILE ON A HIGHWAY ROADS WERE SNOWY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11171526January 22, 2019
EXTERIOR LIGHTING
MY HEADLIGHTS DOES NOT SHINE STRAIGHT AHEAD. THEY SHINE MORE TO THE SIDES AND DOWNWARD, MAKING IT HARD TO SEE ON THE HIGHWAY WHEN IT THERE ARE NO LIGHTING. WHEN I TOOK IT IN FOR SERVICE THE TECHNICIAN SAID IT WAS THE LENSES. I HAD THEM CLEANED AND THEY STILL DO NOT SHINE STRAIGHT. I BELIEVE THERE IS A MALFUNCTION THE HEADLIGHTS. THEREFORE, IT MAKES IT HARD TO DRIVE AT NIGHT WITHOUT THE PROPER LIGHTING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11171160January 21, 2019
UNKNOWN OR OTHER
TRAVELING AT 70-75 MPH ON HIGHWAY ROAD WHEN SUNROOF EXPLODED. SUNROOF WAS CLOSED BUT THE SHADE COVER WAS OPEN. GLASS POURED ALL INTO THE CAR ON TOP OF DRIVER AND PASSENGER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11171081January 20, 2019
STRUCTURE:BODY
EXTREME RUSTING ON FRAME, BEING ADVISED THAT THIS 12 YEAR OLD MURANO WOULD NOT EVEN PASS NEXT INSPECTION DUE TO THE RUST.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11170950January 19, 2019
UNKNOWN OR OTHER
I WAS TOLD THAT THE REAR OF THE CAR COULDN'T BE ALIGNED.. AFTER LOOKING FOR MYSELF DISCOVERED THAT THE SUBFRAME WAS TOTALLY ROTTED. THE CAR CANNOT BE DRIVEN AND I AM SCREWED. THIS SHOULD BE FIXED BY NISSAN. THIS IS NOT A SMALL DEFECT. THIS CAN KILL PEOPLE. THE CAR IS STRUCTURALLY UNSAFE AND GOD ONLY KNOWS HOW LONG IT HAS BEEN LIKE THAT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11170768January 18, 2019
VEHICLE SPEED CONTROL
WHILE DRIVING @VARIOUS SPEEDS, IN CLEAR WEATHER, A WARNING LIGHT COMES ON AND STATES "FRONT RADAR UNAVAILABLE DUE TO OBSTRUCTION". I HAVE PULLED OVER AND CHECKED THE SENSOR AND HAVE NEVER FOUND ANYTHING OBSTRUCTING IT. IT WILL STAY ON FOR A FEW MILES AND THEN SHUT OFF, ONLY TO COME ON AGAIN. WHEN THIS HAPPENS, THE CRUISE CONTROL SHUTS OFF WITHOUT WARNING CREATING A SAFETY SITUATION IN TRAFFIC WITH SUDDEN DECELERATION. THIS WARNING COMES ON MULTIPLE TIMES DURING MOST TRIPS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11170826January 18, 2019
AIR BAGS
TL* THE CONTACT OWNS A 2009 NISSAN MURANO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 08V066000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. CARR NISSAN (3855 SW CEDAR HILLS BLVD, BEAVERTON, OR 97005, (503) 643-8676) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11170859January 18, 2019
ENGINE, UNKNOWN OR OTHER
TAKATA RECALL: WE BOUGHT OUR NISSAN MURANO (2007) 16 MONTHS AGO. IT HAS BARELY 100K MILES ON IT AND THE ENGINE IS BURNING OIL CONSTANTLY. MY HUSBAND IS ADDING OIL TO IT EVERY OTHER DAY. PLUS THE TRANSMISSION IS RATTLING CONSTANTLY WHEN PRESSING THE GAS AND THE CAR HAS STALLED AT LEAST 5 TIMES SINCE WE'VE HAD IT, ONE TIME ALMOST CAUSING AN ACCIDENT. WE HAVE YOUNG KIDS AND THIS IS OUR FAMILY CAR AND I DO NOT FEEL SAFE DRIVING IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11170566January 17, 2019
SERVICE BRAKES
BRAKES WENT TO THE FLOOR LOST CONTROL OF VEHICLE. WENT ON LAWN TO AVOID HITTING A PEDESTRIAN. VEHICLE HAS BEEN IN THE NISSAN DEALERSHIP IN THE PAST FOR THIS EXACT PROBLEM THAT RANDOMLY APPEARS. 2009 HAD A VOL RECALL AND THE AFFECTED PARTS INVOLVED ARE IN THIS MODEL YEAR AS WELL. THE DATE CODES SHOW IT TO BE A 2009 PART. NISSAN WOULD NOT ASSIST US. BRAKE RETURNED TO NORMAL OPERATION. VEHICLE HAS UNDER 60K MILES ON IT. OVER $3000.00 FOR REPAIR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11170578January 17, 2019
UNKNOWN OR OTHER
REAR SUB FRAME IS RUSTED OUT VERY DANGEROUS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11170313January 16, 2019
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2007 NISSAN MURANO. THE CONTACT STATED THAT THE REAR TIRES WERE WORN OUT. WHILE THE TIRES WERE BEING REPLACED BY AN INDEPENDENT MECHANIC, THE CONTACT WAS INFORMED THAT THE ENTIRE SUBFRAME OF THE VEHICLE WAS RUSTED OUT AND THE VEHICLE SHOULD NOT BE DRIVEN AGAIN. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS 154,615.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11170462January 16, 2019
POWER TRAIN
WE PURCHASED OUR 2015 NISSAN MURANO PLATINUM ON 1/10/2019. THE VEHICLE HAS 36,106K. ON 1/13/2019 WE FELT A SLIGHT JUDDER WITH THE VEHICLE. WE AGAIN FELT A JUDDER ON 1/15/2019, WHICH WAS MORE SEVERE. ALTHOUGH NO SERVICE LIGHT WAS PRESENT, WE IMMEDIATELY CONTACTED THE DEALER AND SCHEDULED SERVICE FOR 1/16/2018. UPON COMPLETION OF THE SERVICE CALL, THE DEALER INDICATED THAT THE VALVE BODY WOULD NEED REPLACED, WHICH IS COVERED UNDER WARRANTY. I HAVE READ SEVERAL COMPLAINTS REGARDING THIS ISSUE WITH NISSAN CVTS. IT IS A CLEAR DANGER TO THE CONSUMER THAT IF THE CVT CONTINUES TO JUDDER AN ACCIDENT IS LIKELY. IN ADDITION, ISSUES WITH THE CVT CAN CAUSE A COMPLETE FAILURE OF THE VEHICLE, CAUSING SERIOUS HARM TO THE CONSUMER. CARS WILL GIVE A SERVICE LIGHT WHEN AN ISSUE AS TRIVIAL AS TIRE PRESSURE, LOW FUEL AND CHANGE ENGINE OIL OCCUR. WHY WHEN A MAJOR MECHANICAL ISSUE IS OCCURRING IS THE CAR NOT ALERTING THE OPERATOR OF A POTENTIALLY DEADLY CONSEQUENCE??!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11170129January 15, 2019
POWER TRAIN, STEERING
WHEN RIDING OVER 50 MILES WHEN YOU GAS THE CAR IT GOES TO THE LEFT AND WHEN YOU LET OF THE GAS IT GOES TO THE WRIGHT, I THINK IT IS THE BUSHING OF THE CHASSIS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11166646January 12, 2019
SERVICE BRAKES
FOR THE PAST SEVERAL WEEKS THE CAR HAS HAD VERY SOFT BRAKES, DEPRESSING TO THE FLOOR BEFORE WEAKLY BRAKING. IT SEEMED TO COME ON ABRUPTLY WITH NO CLEAR PRECIPITANT. PUMPING THE BRAKES TEMPORARILY IMPROVES THE ISSUE, BUT ONLY FOR A NUMBER OF SECONDS. THE ISSUE HAS NOT PREVENTED US FROM DRIVING THE CAR, BUT EXTRA CARE HAS BEEN NEEDED IN MAINTAINING DISTANCE FROM THE VEHICLE IN FRONT AND WE KNOW IT NEEDS TO BE ADDRESSED. TODAY, I TOOK THE VEHICLE TO MY MECHANIC WHO SAYS THE ISSUE SEEMS TO BE WITH THE ABS UNIT, BUT REQUESTED WE GET A SECOND OPINION DUE TO THE HIGH COST OF REPLACEMENT ($2500). I DID SOME INVESTIGATING AND SEE THAT YOUR ADMINISTRATION CONDUCTED AN INVESTIGATION ON 2009 MURANO'S FOR THE EXACT SAME ISSUE. ON THIS COMPLAINT DATABASE THERE ARE OVER 20 REPORTS OF THIS SAME PROBLEM WITH 2010 MODELS, NOT TO MENTION THE MULTITUDE OF ISSUES REPORTED ELSEWHERE; HOWEVER, THERE HAS BEEN NO RECALL OR INVESTIGATION. THE ABS UNIT ITSELF, WHEN SHOPPING FOR A REPLACEMENT, IS APPARENTLY THE SAME AS THAT IN THE 2009. WHY HAS THERE NOT BEEN A RECALL ON THE 2010? ARE WE WAITING FOR SOMEONE TO DIE IN AN ACCIDENT?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11165135January 8, 2019
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2018 NISSAN MURANO. WHILE DRIVING WITH THE CRUISE CONTROL ACTIVATED, A WARNING INDICATOR ILLUMINATED ON THE SPEEDOMETER. SUDDENLY, THE CRUISE CONTROL BECAME INOPERABLE. THE VEHICLE WAS TAKEN TO TOM NAQUIN CHEVROLET NISSAN CADILLAC (2500 W LEXINGTON AVE, ELKHART, IN 46514) WHERE THEY STATED THAT THEY WERE AWARE OF THE FAILURE; HOWEVER, NISSAN HAD NOT ISSUED A RECALL. THE VEHICLE WAS TAKEN BACK AND FORTH TO THE DEALER SEVERAL TIMES. THE MANUFACTURER WAS NOTIFIED, BUT DID NOT ASSIST. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 14.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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