Nissan Murano Complaints

5,967 consumer complaints on file.

#10323855April 5, 2010
VISIBILITY
2004 NISSAN MURANO SUN VISOR FALLING UNEXPECTEDLY AND BLOCKING VISION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10323687April 4, 2010
SEATS
MY DRIVER'S SEAT BROKE IN MY 2005 MURANO (68,000 MILES) IN THE SAME MANNER AS A NUMBER OF OTHERS DRIVERS HAVE INDICATED ALREADY. THE DRIVER SEAT BROKE WHILE DRIVING CAUSING ME TO LOOSE CONTROL FOR A TIME....VERY DANGEROUS SITUATION! THE DRIVER SEAT WELD CAME LOOSE ON THE LEFT SIDE AND NOW ROCKS BACK AND FORTH WHILE DRIVING AND GOING AROUND CORNERS. TOOK IT TO THE DEALER AND THEY INDICATED IT WAS A $1000 PLUS FIX! HAVE TO REPLACE THE ENTIRE SEAT ASSEMBLY. DEALER AND EVEN THE EXTENDED WARRANTY I PURCHASED WILL NOT COVER THIS OBVIOUS DEFECT AND SAFETY ISSUE. WILL BE CALLING NISSAN NEXT...BUT FROM THE LOOKS OF OTHER COMPLAINTS, IT WILL BE A WASTE OF TIME SINCE I HAVEN'T HEARD OF NISSAN HELPING FIX ANYONE WITH THIS ISSUE. I'M AFRAID THAT UNTIL I GET THIS FIXED THAT THE ROCKING MOTION WILL BREAK THE LAST SUPPORT AND CAUSE THE ENTIRE SEAT TO BREAK LOOSE WHILE DRIVING. KNOW IF THIS IS NOT A SAFETY ISSUE....PLEASE TELL ME WHAT IS!!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10323617April 3, 2010
LATCHES/LOCKS/LINKAGES
DRIVER'S DOOR LOCK DOES NOT WORK RELIABLY. IT WILL WORK USING THE KEY MANUALLY. THE OTHER LOCKS APPEAR TO BE WORKING PROPERLY AT THIS TIME. THIS PROBLEM HAS CAUSED BY CAR AND BELONGINGS TO BE UNSECURED AND POSES A SAFETY CONCERN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10323517April 2, 2010
VISIBILITY
SUN VISOR DROPS FROM DESIRED POSITION ALL THE WAY DOWN INTO LINE OF SIGHT ON IT'S OWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10323519April 2, 2010
VISIBILITY
SUN VISOR DROOPS ON ITS OWN FROM DESIRED POSITION ALL THE WAY DOWN INTO LINE OF SIGHT CREATING A DANGEROUS SITUATION FOR DRIVING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10323534April 2, 2010
LATCHES/LOCKS/LINKAGES
ALL DOOR LOCKS QUIT WORKING. THIS PROBLEM HAPPENED AT ONCE. MY FAMILY AND I CAN NOT LOCK OR UNLOCK DOORS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10323557April 2, 2010
VISIBILITY, UNKNOWN OR OTHER
I OWN A 2005 NISSAN MURANO AND HAVE HAD NUMEROUS "INCIDENTS" REGARDING A CONTINULING PROBLEM WITH THE DRIVER'S SIDE SUN VISOR. THE MECHANISM THAT HOLDS THE VISOR UPRIGHT AND IN AN ANGLE POSITION TO BLOCK THE SUN IS NOT WORKING AND REPEATEDLY DROPS AND DROOPS RATHER UNEXPECTEDLY TO THE POINT OF HINDERING MY ABILITY OF DRIVING SAFELY. NUMEROUS TIMES WHILE DRIVING ON THE HIGHWAY THE VISOR DROPS AND BLOCKS MY VIEW SEVERAL TIMES THIS HAS NEARLY CAUSED AN ACCIDENT. I HAVE TALKED TO THE NISSAN DEALER AND THEY SAY IT IS NOT A SAFETY ISSUE, THERE IS NO RECALL INFOMATION AND I MUST REPLACE ON MY OWN EXPENSE REGARDLESS IF I HAVE A WARRANTY. I HAVE CONTACTED THE DEALER I PURCHASED THE VEHICLE FROM AND HAVE NOT HAD ANY SOLUTIONS OTHER THAN TO PAY OVER $500 TO FIX THE PROBLEM. I FIND THIS OUTRAGEOUS AND DANDEROUS. AN ONLINE SEARCH YEILDS A LARGE NUMBER OF OTHER MURANO OWNERS WITH THE SAME PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10322800March 30, 2010
SEATS
2005 MURANO SL WITH 48900 MILES. FAILED DRIVER'S SEAT AS NOTED IN 207 OTHER COMPLAINTS ON THIS SITE. UPON GETTING INTO THE VEHICLE, THE LEFT BACK PORTION OF THE DRIVER'S SEAT SUDDENLY POPPED AND TILTED TO THE LEFT. THERE IS A SEVERE ROCKING MOTION OF THE SEAT NOW AND TURNING RIGHT CAUSES THE DRIVER TO HAVE TO HOLD ON TO THE STEERING WHEEL WITH FORCE IN ORDER TO REMAIN UPRIGHT AND DRIVE APPROPRIATELY. CURRENTLY AT THE NISSAN DEALERSHIP HAVING THE PROBLEM DIAGNOSED. HAVEN'T YET GOTTEN WORD ON THE "COST" OF THIS REPAIR BUT FEEL STRONGLY THAT THIS SHOULD BE TAKEN CARE OF BY NISSAN AS THIS IS A STRUCTURAL FAILURE THAT SHOULD NOT OCCUR. HAVING NO INJURIES REPORTED DOES NOT MEAN THIS COULDN'T HAPPEN SOON. IF YOU ARE DRIVING AND MAKING A TURN AT THE TIME OF THE FAILURE YOU MOST DEFINITELY COULD LOSE CONTROL OF YOUR VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10322857March 30, 2010
EQUIPMENT
I OWN A 2006 NISSAN MURANO AND IN THE FALL OF 2009, STARTED EXPERIENCING AN ISSUE WITH MY SUNVISOR. I UNDERSTAND THAT THIS ISSUE IS NOT JUST MINE, BUT MANY OTHER OWNERS HAVE THE SAME PROBLEM. WHILE DRIVING, THE SUNVISOR RANDOMLY FALLS DOWN, SOMETIMES HITTING ME (OR MY FAMILY) IN THE HEAD. IT IS CLEARLY A SAFETY ISSUE. IT ALWAYS OCCURS ON ROUGH ROAD SURFACES BUT ALSO HAPPENS ON SMOOTH HIGHWAYS, AND AT RANDOM TIMES, OFTEN STARTLING ME OR WHOEVER IS DRIVING MY CAR. WE HAVE PURCHASED & REPLACED THE CLIPS THAT HOLDS THE VISOR BUT THAT IS NOT THE PROBLEM. THE VISOR JUST DOES NOT LOCK IN THE "UP" POSITION. WE HAVE ALSO SPOKEN TO THE DEALER AND THEY SAID IT IS NOT UNDER WARRANTY AND IS A $350-400 REPLACEMENT PART. OTHER OWNERS HAVE INDICATED THEY WILL NOT COVER IS UNDER THEIR "GOODWILL PROGRAM" EITHER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10322655March 29, 2010
STEERING
TL* THE CONTACT OWNS A 2006 NISSAN MURANO. ON MARCH 26, 2010, WHILE DRIVING AT APPROXIMATELY 65 MPH, THE CONTACT SUDDENLY LOST CONTROL OF THE VEHICLE AND HEARD A LOUD NOISE WHEN MOVING TO THE LEFT OR THE RIGHT. THEN THE VEHICLE BEGAN MOVING TO THE LEFT AND RIGHT VOLUNTARILY. THE VEHICLE HAD NOT BEEN INSPECTED BY THE DEALER AT THE TIME OF THE COMPLANT. THE CURRENT MILEAGE WAS APPROXIMATELY 54,040. THE FAILURE MILEAGE WAS APPROXIMATELY 54,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10322734March 29, 2010
SEATS
MY 2006 MURANO DRIVER SEAT BROKE WHILE DRIVING. IT LEANS VERY FAR TO THE LEFT WHEN TURNING. THIS IS A VERY DANGEROUS SITUATION. IT IS A REASONABLE EXPECTATION THAT A SEAT WOULD STAY ATTACHED TO A VEHICLE FOR THE LIFE OF THE CAR. NISSAN HAS DECLINED TO FIX THE SEAT. *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10322528March 28, 2010
SEATS
I OWN A 2005 NISSAN MURANO, THE DRIVERS SEAT SUPPORT BAR BROKE UNDERNEATH THE SEAT.THIS IS THE TUBE THAT SUPPORTS THE SEAT IN THE FRONT. IT IS A NOT A HEAVY ENOUGH MATERIAL. THIS IS CAUSING THE SEAT TO BE LOP SIDED AND LOOSE. IT ALSO ROCKS SIDE TO SIDE WHICH I FEEL IS A SAFETY HAZARD. IF THE CAR WAS IN AN ACCIDENT THE SEAT WOULD COMPLETELY BREAK OFF THE MOUNTS AND CAUSE SEVERE INJURY TO THE DRIVER THIS IS A COMMON PROBLEM WITH A LARGE MAJORITY OF NISSAN MURANOS. PLEASE GO TO NISSAN MURANO.ORG AND YOU WILL SEE THE AMOUNT OF PEOPLE WITH THE SAME ISSUE. PLEASE LOOK INTO THIS AS A RECALL BEFORE SOME INNOCENT PERSON GETS KILLED BY NISSAN FOR USING A MATERIAL THAT IS NOT DURABLE ENOUGH. I AM A MECHANICAL ENGINEER BY TRADE AND REVIEWED THE STRESS CALCULATIONS FOR THE TYPE OF MATERIAL USED AND IT IS NOT SUITABLE FOR THE PURPOSE. PLEASE DO SOMETHING BEFORE IT TURNS INTO A BAD SITUATION FOR SOMEONE. *CN INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10322558March 28, 2010
UNKNOWN OR OTHER
ENGINE GOES TO IDLE. WILL NOT RESPOND TO ACCELERATOR IMPUT UNTIL IGNATION IS TURNED ON AND THEN BACK ON. SEEMS TO BE A RANDOM EVENT *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10322451March 27, 2010
LATCHES/LOCKS/LINKAGES
ELECTRIC DOOR LOCK ACTUATOR STOPPED WORKING AT 45K MILES. DRIVER SIDE. MANUAL UNLOCKING LEVER IS VERY DIFFICULT TO USE. A CHILD OR WEAK ADULT MAY BECOME TRAPPED IN VEHICLE IF UNABLE TO TO OPERATE MANUAL LEVER. OTHER OWNERS COMPLAINING OF SAME ISSUE: HTTP://FORUMS.NICOCLUB.COM/ZEROTHREAD?ID=334230&POSTID=5469139 NO REPAIRS COMPLETED YET.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10322468March 27, 2010
VISIBILITY, UNKNOWN OR OTHER
2005 NISSAN MURANO DRIVER SUN VISOR WILLL NOT STAY UP, ESPECIALLY IN COLD OR WET WEATHER POSING A DRIVER VIEW OBSTRUCTION SAFETY ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10322320March 26, 2010
ENGINE AND ENGINE COOLING
CAM POSITION SENSOR (VIA CHECK ENGINE LIGHT)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10322109March 25, 2010
UNKNOWN OR OTHER
THIS IS REGARDING A 2007 NISSAN MURANO. THE SUN VISOR ON THE DRIVERS SIDE DOES NOT LOCK IN THE UP POSITION. THIS CAUSES IT TO FALL DONW INTO THE FIELD OF VIEW AND IS A DEFINATE SAFETY ISSUE ESPECIALLY WHEN DRIVING ON ROUGH ROADS AS IT CAN BLOCK YOU VISION WITHOUT ANY WARNING. MANUFACTURER AND DEALERS WILL NOT COVER THIS REPAIR ONCE OUT OF WARRENTY AND IT COSTS UPWARDS OF $400 TO DO THE REPAIR. I HAVE INVESTIGATED THIS AND HAVE EVEN HEARD FROM DEALERS THAT THIS IS A COMMON OCCURANCE WITH THESE VEHICLES ALL THE WAY BACK TO 2003. THIS SHOULD DEFINATELY BE A SAFTEY RECALL AS IT COULD CAUSE AN UNEXPECTED ACCIDENT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10322184March 25, 2010
SEATS
I AM A 5'9" WOMAN WHO WEIGHS 150 POUNDS. MY NISSAN MURANO DRIVERS SEAT TIPS WHENEVER I MAKE A RIGHT HAND TURN. I TOOK THE VEHICLE INTO MY NISSAN DEALER TO HAVE THEM LOOK AT AND POSSIBLY FIX THE PROBLEM AND WAS TOLD IT WOULD COST ME $1000 TO HAVE THE PROBLEM RESOLVED DUE TO A THIN WELD THAT BROKE. IT SEEMS AS THOUGH THIS SHOULD BE A SAFETY ISSUE THAT NISSAN WOULD BE WILLING TO CORRECT WITH LOW OR NO COST ASSOCIATED WITH IT TO THE CONSUMER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10321734March 24, 2010
VISIBILITY
PURCHASED A 2006 NISSAN MURANO AND NOW THE DRIVER'S SIDE VISOR DROPS DOWN CAUSING A SAFETY HAZARD WHENEVER I HIT ANY TYPE OF BUMP OR SWERVE IN THE ROAD. THE PASSENGER ONE ALREADY HAD TO BE REPLACED FOR THE SAME ISSUE. THE FAILURE OCCURS EVERY DAY, SEVERAL TIMES PER DAY. IN SEARCHING THE INTERNET, I AM FINDING THAT THIS IS A COMMON PROBLEM WITH THESE VISORS. SHOULD NOT HAVE TO PAY $400+ TO FIX SOMETHING THAT IS A COMMON PROBLEM AND SHOULD HAVE BEEN FIXED BY NISSAN A LONG TIME AGO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10321513March 23, 2010
ENGINE AND ENGINE COOLING:COOLING SYSTEM
I HAVE A 2006 NISSAN MURANO. THE ISSUE ORIGINATED WITH THE AIR INTAKE PROBLEM THAT NISSAN RECALLED LAST YEAR. PRIOR TO THE RECALL I HAD TAKEN MY CAR IN BECAUSE OF THE POOR PERFORMANCE AND NEAR ACCIDENTS THAT THE AIR INTAKE ISSUE CAUSED. I HAD TAKEN THE CAR TO TOWN NORTH NISSAN TO HAVE THE ISSUE CHECKED OUT AND THEY SAID THE PROBLEM WAS MY MOTOR MOUNTS WERE DEFECTIVE AND THAT WOULD FIX THE AIR INTAKE ISSUE. I CONTINUED TO EXPERIENCE ISSUES WITH THE AIR INTAKE AND FIXING THE MOTOR MOUNTS DID NOT RESOLVE THIS PROBLEM. AFTER THE AIR INTAKE RECALL CAME OUT I TOOK THE CAR IN TO HAVE THE PARTS REPLACED. WHILE PICKING UP MY CAR I SPOKE TO THE SERVICE MANAGER ABOUT MY FRUSTRATION ON HAVING TO REPLACE THE MOTOR MOUNTS WHICH NEVER RESOLVED THE PROBLEM. THE SERVICE MANAGER EXPLAINED THAT THEY WERE AWARE THAT THE MOTOR MOUNTS ON THE MURANO WERE WEAK (NOT JUST MINE BUT ACROSS THE BOARD) AND THEY FELT THAT WOULD RESOLVE THE PROBLEM. I HAVE HAD NUMEROUS CARS IN MY LIFE AND HAVE PUT OVER 100,000 MILES ON SEVERAL OF THE CARS THAT I OWNED AND I HAVE NEVER HAD TO REPLACE THE MOTOR MOUNTS. IF NISSAN KNOWS THAT THE MOTOR MOUNTS ARE WEAK ON THIS CAR THEN WHY HAS THAT PART NOT BEEN RECALLED?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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