Nissan Murano Complaints

5,967 consumer complaints on file.

#10318317March 9, 2010
LATCHES/LOCKS/LINKAGES
2005 NISSAN MURANO POWER LOCK PROBLEMS. 3 OUT OF THE 4 LOCKS HAVE FAILED. THEY ONLY WORK ABOUT 50% OF THE TIME CAUSING SAFETY CONCERNS FOR PASSENGERS IN THE CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10317647March 8, 2010
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
TL* THE CONTACT OWNS A 2005 NISSAN MURANO. WHENEVER THE CONTACT DRIVES THE VEHICLE HE NOTICED THAT THE AIRBAG LIGHT WOULD APPEAR ON THE DASHBOARD. THE VEHICLE WAS TAKEN TO THE DEALERSHIP WHERE THE CONTACT HAD THE AIRBAG MODULE, CRASH ZONE SENSOR, AND WIRING REPLACED, HOWEVER MONTHS AFTER THE SERVICE THE SAME FAILURE HAD REOCCURED. THE CONTACT HAS NOTICED THE FAILURE SINCE THE DAY HE PURCHASED THE VEHICLE, THE CURRENT AND FAILURE MILEAGES WERE 42224.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10317721March 8, 2010
SEATS
TL* CONTACT OWNS A 2005 NISSAN MURANO. THE CONTACT STATED HE IS HAVING THE SAME PROBLEM WITH HIS SEAT ANCHOR AND BRACKET AS THE OTHER COMPLAINTS THAT WE HAVE RECEIVED ON OUR WEBSITE. THE CONTACT IS CONCERNED ABOUT THE SAFETY RISK AND FEELS HIS SEAT SHOULD BE REPAIRED. THE CONTACT STATED A COUPLE WEEKS AGO HE HEARD A METAL SOUND BUT DIDN'T KNOW WHAT THE PROBLEM WAS. THE FAILURE AND CURRENT MILEAGES WAS 80,000. UPDATED 4/20/10 THE CONSUMER STATED THE DRIVER'S SEAT WOULD TILT FROM THE LEFT TO THE RIGHT. THE CONSUMER LOOKED UNDER THE SEAT AND NOTICED AT THE LEFT FRAME OF THE CORNER, THE ANCHOR THAT HELD THE SEAT TO THE FRAME WAS BROKEN. UPDATED 09/14/10
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10317850March 8, 2010
STEERING
NISSAN MURANO 2006, I PURCHASED THIS CAR NEW. I HAVE HAD SEVERAL RECALLS IN THE PAST. I TOOK MY SUV TO THE DEALER IN JAN 2010 FOR A POWER STEERING LEAK. THE SERVICE GUY TOLD ME THE HOSE HAD TO BE REPAIRED, SO I GOT IT REPAIRED. A MONTH LATER I STARTED HAVING THE SAME PROBLEM IN FEB 2010. NOW NISSAN SERVICE IS BLAMING ON THE POWER STEERING RACK, AND IT NEEDS TO BE CHANGED FOR $2000.00. I WENT ON LINE TO SEE HOW MANY COMPLAINTS FOR THE SAME ISSUE, AND FOUND OTHERS COMPLAINED ABOUT THE SAME ISSUE AS MINE. I THINK IT'S VERY UNJUST FOR NISSAN TO CHARGE THEIR CUSTOMERS TO THE EXTREME FOR THEIR DEFECTS. PLEASE HELP! I AM UNEMPLOYED FOR 12 MONTHS, AND I NEED MY VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10317909March 8, 2010
SEATS
NISSAN DRIVER SEAT FAILED. COMPLETELY SEPARATED FROM BASE. NISSAN SERVICE DIAGNOSED AS A FAILED LIFT LINK ASSEMBLY AND WOULD COST AROUND $600 FOR REPAIR. I PAID FOR THE EXTENDED IN MY NISSAN MURANO AND IT IS NOT COVERED BY THE EXTENDED WARRANTY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10317544March 7, 2010
SEATS
THERE IS STRUCTURAL FAILURE OF THE ANCHOR BRACKET ON THE LEFT REAR SIDE OF DRIVER'S SEAT. THE ANCHOR BRACKET BROKE APART. IT WAS NOTICED BY SEAT ROCKING BACK AND FORTH IN A SIDE TO FRONT MOTION. WE ARE IN THE PROCESS OF GETTING ESTIMATES TO FIX DEFECT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10317330March 6, 2010
EQUIPMENT, VISIBILITY, SEATS
INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) VIN [XXX] 2006 MURANO SUN VISOR DRIVER SIDE HAS BEEN HANGING, WON'T STAY UP OR DOWN. ALSO, THE DRIVER SEAT IS ROCKING WHILE DRIVING BECAUSE IT'S TILTED ON THE LEFT SIDE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10317038March 5, 2010
SEATS
1.THE EVENTS LEADING UP TO THE FAILURE: SITTING IN MY SEAT. 2. THE FAILURE, HOW OFTEN IT OCCURS, ITS CONSEQUENCES: SEAT FRAME BROKE. NOW SEAT LEANS, AND ROCKS ON TURNS. IT'S VERY LOOSE. 3.WHAT WAS DONE TO CORRECT THE FAILURE: NOTHING. I'VE OPENED A CASE WITH NISSAN BUT THEY SAID IT WASN'T COVERED IN A RECALL AND I'M OUT OF WARRANTY. I'VE RESEARCHED THIS ON THE WEB AND IT APPEARS THAT THIS IS A VERY COMMON PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10316730March 4, 2010
TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
TL*THE CONTACT OWNS A 2004 NISSAN MURANO. SINCE THE VEHICLE WAS PURCHASED, THE TIRE PRESSURE MONITORING SYSTEM INDICATED THAT THE TIRES BECAME FLAT WHEN THE TEMPERATURE WAS AT 36 DEGREES OR BELOW. THE LOWER THE TEMPERATURE, THE MORE THE SYSTEM WOULD INDICATE THAT THE PRESSURE WAS LOW ALTHOUGH IT WAS NOT. SHE TOOK THE VEHICLE TO THE DEALERSHIP AND THEY ADVISED HER ADD AIR TO THE TIRE UNTIL IT REACHED 38 PSI. SHE CALLED THE MANUFACTURER AND WAS TOLD THAT THE ENGINEERS HAD NOT ADDRESSED THE ISSUE AND TO OVER INFLATE THE TIRES. THE VEHICLE HAD NOT BEEN REPAIRED AT THE TIME OF THE COMPLAINT. THE CURRENT MILEAGE WAS APPROXIMATELY 46,600. THE FAILURE MILEAGE WAS APPROXIMATELY 6,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10315630March 2, 2010
POWER TRAIN:DRIVELINE
LIKE THE MANY, MANY OTHER COMPLAINTS ON HERE AS WELL AS OTHER INTERNET SITES, I TOO HAVE A FAULTY TRANSFER CASE ON MY AWD. I TOOK MINE IN TO THE DEALER BECAUSE I WAS EXPERIENCING A BURNING OIL SMELL. THE REPLACED THE TRANSFER CASE SEAL AT A COST OF $1700, IT DIDN'T WORK, STILL LEAKED OIL. THEY REPLACED IT AGAIN SINCE THE FIRST SEAL WAS "UNDER WARRANTY" ABOUT A MONTH LATER, STILL DID NOT WORK. NOW, AS YOU WOULD EXPECT, I AM TOLD THE WHOLE TRANSFER CASE NEEDS TO BE REPLACED. THEY HAVE OFFERED TO DO SO FOR ANOTHER $800+ DOLLARS WITH NO LABOR CHARGE BUT THEY ALSO SEEM VERY RELUCTANT TO DO SO. I AM GUESSING THERE IS MORE WRONG THEN WHAT THEY ARE TELLING ME AND THEY KNOW THEY WILL JUST SEE ME BACK IN THERE IN A FEW MORE MONTHS FOR MORE REPAIRS. I HAVE SPENT $4,000 ON REPAIRS IN THE PAST 8 MONTHS AND MY 2003 MURANO HAS BECOME A MONEY PIT. I STILL OWE ON IT, SO I CAN'T AFFORD TO GET RID OF IT, NOT THAT ANYONE WOULD BUY IT. I AM DONE WITH THE DEALERSHIP WHICH EVERYONE ADVISED ME NOT TO GO TO BUT I THOUGHT I WAS MAKING A GOOD DECISIONS SINCE THEY ARE NISSAN, STUPID CHOICE ON MY PART. I WILL NEVER BUY ANOTHER NISSAN AGAIN, IT HAS BEEN NOTHING BUT PROBLEMS AND THE REALLY SAD THING, THE VEHICLE AND A STURDY, GOOD HANDLING VEHICLE. NISSAN IS LOSING A LOT OF CUSTOMERS IN THIS PROCESS BY NOT OWNING UP TO THEIR FAULTY PRODUCT. I GUESS WHEN YOU MAKE ENOUGH MONEY, IT'S NO BIG DEAL TO LOSE A FEW HUNDRED OF US IN THE PROCESS! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10315671March 2, 2010
VISIBILITY
TL*THE CONTACT OWNS A 2005 NISSAN MURANO. OCCASIONALLY WHEN THE CONTACT DROVE THE VEHICLE THE DRIVER SIDE SUN VISOR WOULD FALL OUT OF POSITION BLOCKING THE VIEW OF THE DRIVER. THE VEHICLE HAS NOT BEEN DIAGNOSED BY THE DEALERSHIP. THE CURRENT AND FAILURE MILEAGES WERE 72000. UPDATED 04/13/10. *LJ UPDATED 09/21/10*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10315850March 2, 2010
SEATS
THE PROBLEM I AM EXPERIENCING IS THE SAME AS THE FOLLOWING REPORT... NHTSA ACTION NUMBER : PE08065. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10315828March 2, 2010
VISIBILITY
2007 NISSAN MURANO DRIVERS SUNVISOR DOES NOT REMAIN IN RETRACTED (STOWED) POSITION. SUNVISOR ROTATES ABOUT PIVOT ROD DUE TO ROAD VIBRATION AND COMPLETELY BLOCKS DRIVERS VIEW. THIS IS EXTREMELY DANGEROUS AND IS EXACERBATED WITH NIGHT TIME DRIVING OR IN BAD WEATHER. THIS APPEARS TO BE A DEFECT IN DESIGN OF THE SUNVISOR RETRACT CAM MECHANISM. THE SUNVISOR UNIT CANNOT BE REPAIRED, IT MUST BE REPLACED AND IS PROHIBITIVELY EXPENSIVE. NISSAN HAS BEEN CONTACTED DIRECTLY AND REFUSES TO REPLACE THE COMPONENT. AN INTERNET SEARCH HAS REVEALED MANY SIMILAR FAILURES IN MULTIPLE MODEL YEARS AND 116 REPORTS ARE ON FILE WITH NHTSA AS OF THIS WRITING. THIS SHOULD BE THE SUBJECT OF A SAFETY RECALL BEFORE SOMEONE IS KILLED BY THESE DEFECTIVE SUNVISORS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10315249March 1, 2010
SEATS
NISSAN 2007 MURANO - LEFT REAR ANCHOR BRACKET ON DRIVER'S SEAT BROKE. IT APPEARS THAT THIS IS A KNOWN PROBLEM (PE08065), WHY IS NISSAN NOT RESPONSIBLE FOR EITHER FIXING THE PROBLEM OR HAVING A COST EFFECTIVE FIX (THIS COULD RUN OVER $1,000). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10315324March 1, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
MY 2003 NISSAN MURANO IS UNSAFE DUE TO THE FACT YOU PRESS THE GAS PEDAL AND IT DOES NOT MOVE, THEN YOU PRESS AGAIN TO THE FLOOR AND IT LUNGES FORWARD. NISSAN IS AWARE OF THIS PROBLEM WITH SEVERAL COMPLAINTS. IT IS VERY UNSAFE. I WILL NOT DRIVE MY CHILDREN IN THE CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10314957February 28, 2010
VISIBILITY
DRIVER SIDE SUN VISOR DROPS DOWN WITH OUT WARNING. JUST HANGS THERE, I HAVE TO KEEP MY HAND ON IT TO KEEP IT FROM DROPPING DOWN AND BLOCKING BY VISION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10314961February 28, 2010
VISIBILITY
DRIVER'S SIDE SUN VISOR SUDDENLY DROPS IN FRONT OF DRIVER'S FIELD OF VIEW. THE VISOR WILL NOT REMAIN IN THE UP OR "STOWED" POSITION WHEN THE VEHICLE IS IN MOTION. VISIBILITY IS 0% AND ONLY REMEDY IS TO HOLD THE VISOR UP WITH ONE HAND AND STEER VEHICLE WITH THE OTHER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10314691February 26, 2010
VISIBILITY
ON MY 2006 NISSAN MURANO, THE DRIVER'S SIDE SUN VISOR WILL NOT STAY IN THE UP POSITION AND CAUSES DIFFICULTY SEEING. I EITHER HAVE TO "HUNCH DOWN" TO SEE WELL OR HOLD THE VISOR UP WITH ONE HAND. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10313891February 24, 2010
SEATS, EQUIPMENT:MECHANICAL
2006 NISSAN MURANO SEAT FALLS DOWN AND BRACKETS BREAK WHILE DRIVING DOWN THE ROAD. I HAD MY NISSAN MURANO POWER SET FAIL WHILE DRIVING DOWN THE ROAD THE BOTTOM SECTION THAT IS CONNECTED TO THE SEAT RAIL FAILED AND CAUSED ME TO GO OUT OF CONTROL WHEN THE SEAT LEANED BACKWARDS I JERKED ON THE STEERING WHEEL. VERY VERY BIG PROBLEM AND I ALMOST ENDED UP IN THE ONCOMING TRAFFIC. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10314036February 24, 2010
VEHICLE SPEED CONTROL
WHILE GAS PEDAL APPLIED CAR STOPPED GOING--ENGINE WAS STILL RUNNING--PULLED TO SIDE OF FREEWAY--STILL IN DRIVE -CAR WOULD JUST IDLE WHEN GAS PEDAL APPLIED--PUT IN PARK TURNED OFF-RESTARTED CAR PUT IN DRIVE AND GAS PEDAL WORKED-TOOK TO DEALER-SAID COME BACK IF HAPPENS AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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