Nissan Murano Complaints

5,967 consumer complaints on file.

#10389959March 13, 2011
ENGINE AND ENGINE COOLING, POWER TRAIN:AUTOMATIC TRANSMISSION
I WAS DRIVING ON THE FREEWAY AT 8:30 PM WHEN MY VEHICLE BEGAN TO LOSE POWER AND STALLING, IT FINALLY SHUT DOWN COMPLETELY IN THE FAST LANE. I FRANTICALLY TRIED RESTART FINALLY IT DID I WAS THEN ONLY ABLE TO GET THE VEHICLE IN THE SMALL SPACE BETWEEN THE ON RAMP AND THE SLOW LANE OF FREEWAY. THE TRAFFIC WAS HEAVY AND I ALMOST GET HIT BY A VEHICLE WHILE ATTEMPTING TO GET TO A SAFE PLACE. WHERE THE INCIDENT OCCURRED THE ARE CONCRETE BARRIERS DUE TO THE EXPANSION WORK BEING DONE ON HIGHWAY 4 WEST BOUND. PITTSBURGH CALIFORNIA. I BOUGHT THE VEHICLE BRAND NEW ON FEB 23, 2006, IT HAS HAD NUMEROUS MECHANICAL DEFECTS FROM DAY ONE. IN THE LAST 2 YEARS I HAVE SPENT OVER $ FOR REPAIRS AND LAST MONTH I BROUGHT TO THE DEALER FOR THESE PROBLEMS AND THEY ADVISED ME THAT THE VEHICLE HAD MORE REPAIRS THAT IT NEEDED COSTING $2500.00. I AM AT MY WITS END. I AM NOT WORKING ON DISABILITY. ON THE FOLLOWING DAY THE CAR DID IT AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10389814March 11, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
NISSAN MURANO 2004 TRANSFER CASE AND REAR DIFFERENTIAL FAILURE. NEED TO REPLACE BOTH AT A COST OF $6,200. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10391268March 11, 2011
VISIBILITY
DRIVER'S SIDE SUN VISOR HAS FAILED. THE VISOR WILL NO LONGER STAY IN AN UP POSITION THIS PROBLEM INTERFERES WITH MY VISIBILITY WHILE DRIVING. TODAY I TOOK MY MURANO IN FOR SERVICE WAS TOLD BY THE NISSAN SERVICE CENTER THAT IT WOULD COST ME $420 TO REPLACE THE VISOR. I STRONGLY BELIEVE THIS IS A MANUFACTURER'S DEFECT AND A SERIOUS SAFETY ISSUE. NISSAN SHOULD BE RECALLING AND REPLACING THESE VISORS IMMEDIATELY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10391409March 11, 2011
SEATS
THE DRIVER'S SEAT MADE A SNAP SOUND AND THEN TILTED. WHEN I CHECKED THE SEAT, I FOUND THAT I CAN ROCK IT SIDE TO SIDE. THE BOTTOM OF THE SEAT IS SEPARATED FROM THE SEAT TRACK. IF I RAISE THE SEAT UP USING THE MOTOR, THE TILT BECOMES MORE SEVERE. IF I LOWER THE SEAT TO THE FLOOR, THE SEAT BACK AUTOMATICALLY FOLDS FORWARD, SO I AM SQUISHED IN THE SEAT. I AM WORRIED THAT MY SAFETY IS COMPROMISED BY HAVING THE DRIVER'S SEAT ONLY ATTACHED BY 1 TRACK & NOT THE 2 TRACKS AS IT IS INTENDED TO BE. IF I AM IN AN ACCIDENT, MY SEAT HAS HALF THE ANCHORING ABILITY THAN IT WAS DESIGNED TO HAVE. THE NISSAN DEALER IS AWARE OF THIS COMPLAINT BUT SAID THERE HAS BEEN NO RECALL. I CANNOT AFFORD THE $900 REPAIR, SO I AM FORCED TO OPERATE MY MURANO WITH A COMPROMISED SAFETY SYSTEM. DUE TO THE 1) AMOUNT OF SIMILAR COMPLAINTS, 2) FAILURE OF A SAFETY-RELATED SYSTEM, 3) COST OF REPAIR (WHICH IS CAUSING MOST CLAIMANTS TO OPERATE THE MURANO IN AN UNSAFE MANOR), AND 4) THE POTENTIAL FOR A LAWSUIT AGAINST NISSAN IF AN ACCIDENT OR DEATH OCCURS, NISSAN SHOULD BE FORCED TO ISSUE A RECALL TO CORRECT THIS POTENTIALLY DANGEROUS PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10389708March 10, 2011
SUSPENSION:FRONT
THIS IS A POSSIBLE SAFETY ISSUE. THE SWAY BAR ON MY 2003 MURANO WAS REPLACED BECAUSE THE RUBBER BUSHING THAT WERE THERE TO RETAIN AND KEEP IT FROM MOVING LATERALLY BROKE. THE NEW SWAY BAR HAD STEEL BUSHINGS THAT WERE WELDED IN PLACE SO THEY COULD NOT MOVE. THERE ARE MANY REASONS THAT CARS HAVE SWAY BARS, BUT THE MAIN REASON IS THAT WHEN A DRIVER HAS TO MAKE AN EVASIVE TURN THE SWAY BAR PREVENTS THE CAR FROM ROLLING OVER. NOW WHEN THE SWAY BAR CAN MOVE LATERALLY IT IS NON FUNCTIONAL. AND THAT IS WHAT HAPPENS WHEN THE RUBBER BUSHING MOVED ON THE ORIGINAL SWAY BAR. THEY CHANGED THE DESIGN FOR A REASON AND REPLACED THE RUBBER BUSHINGS WITH STEEL. I FEEL THE ORIGINAL SWAY BAR IS A SAFETY ISSUE. I AM NOT SURE WHEN THEY CHANGED THE DESIGN, BUT THERE COULD BE A NUMBER OF CARS OUT THERE WITH THIS FAULTY DESIGN. I THINK THE OLD DESIGN COULD CAUSE THE VEHICLE TO ROLL OVER IN AN EVASIVE MANEUVER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10386952March 9, 2011
SEATS
DRIVER SIDE SEAT JUST BROKE FOR NO REASON WILL DRIVING CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10389669March 9, 2011
VISIBILITY
THE DRIVER SIDE SUN VISOR ARBITRARILY DROPS INTO VIEW FROM THE STORED POSITION CAUSING A DISTRACTION AND MOMENTARILY BLOCKING THE DRIVER'S VISION. THIS IS A DANGEROUS SITUATION GIVEN THE DISTRACTION, BLOCKED VISION, AND DAILY OCCURRENCES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10386909March 8, 2011
VISIBILITY
TL* THE CONTACT OWNS A 2006 NISSAN MURANO. WHILE DRIVING APPROXIMATELY 30 MPH, THE SUN VISOR FELL AND STRUCK THE CONTACT HARD ON THE HEAD. THE FAILURE WAS A CONTINUOUS OCCURRENCE OVER A SPAN OF THREE MONTHS. THE FAILURE PROGRESSED TO THE POINT WHERE THE SUN VISOR WOULD HANG OPEN FROM THE ASSEMBLY AND WOULD NOT CLOSE. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR THE FAILURE. THE FAILURE MILEAGE WAS 52,000 AND THE CURRENT MILEAGE WAS 54,000. UPDATED 04/05/11*LJ UPDATED 04/28/11
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10386646March 7, 2011
SEATS
I HAVE A 2006 NISSAN MURANO AND I WAS DRIVING YESTERDAY WHEN I HIT A BUMP IN THE ROAD AND MY DRIVERS SEAT BROKE. I PULLED OVER AND GOT OUT OF THE CAR AND LOOKED UNDER MY SEAT AND SAW THAT THE BRACKET ON THE LEFT SIDE HAD BROKEN IN TWO PLACES. AFTER LOOKING UP THIS INFORMATION ON LINE I SEE THAT THERE HAVE BEEN OVER 100K COMPLAINTS OF THE SAME ISSUE FOR NISSAN MURANO FROM YEARS 2004-2006. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10386692March 7, 2011
SEATS
THE METAL FRAME ON THE DRIVER'S SEAT OF MY 2006 NISSAN MURANO SL HAS SNAPPED IN TWO PIECES. THIS HAS CAUSED THE SEAT TO BECOME UNSTEADY AND WOBBLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10386699March 7, 2011
VISIBILITY
TL* THE CONTACT OWNS A 2004 NISSAN MURANO. THE CONTACT STATED THAT THE DRIVER SIDE SUN VISOR WAS HANGING DOWN IMPAIRING HIS VISION AND WOULD NOT REMAIN CLOSED. THE CONTACT DID NOT INFORM THE DEALER OR MANUFACTURER NOR WAS THE VEHICLE REPAIRED OR DIAGNOSED. THE CURRENT AND FAILURE MILEAGE WAS 28,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10386738March 7, 2011
POWER TRAIN
TL* THE CONTACT OWNS A 2005 NISSAN MURANO. WHILE DRIVING APPROXIMATELY 20 MPH, THE VEHICLE EXHIBITED AN ABNORMAL KNOCKING FROM UNDER THE HOOD. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT THE TRANSFER CASE WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 52,000. THE VIN WAS UNAVAILABLE. UPDATED 04/15/11*LJ UPDATED 1/13/2012 *LN *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10386524March 5, 2011
ENGINE AND ENGINE COOLING
WE OWN A 2009 NISSAN MURANO SL BOUGHT NEW AND THE HEAD GASKET CRACKED LEAKING FLUIDS AND EMITTING A STRONG SMELL OF COOLANT. WE HAVE HAD A FEW UNPLEASANT REPAIRS, NEW BRAKES AT 30,000, NEW TIRES AT 32,000 AND NOW AT ONLY 57,000 MILES CRACKED HEAD GASKETS. WE HAVE HAD ALL THE RECOMMEND SERVICES PERFORMED. HAD WE WAITED WE JUST WOULD NEED TO GET USE TO THE SMELL OF COOLANT. IT WAS COVERED UNDER THE WARRANTY. BOTH THE NISSAN DEALER AND AN INDEPENDENT SHOP CONFIRMED THE NEED TO REPLACE BOTH HEAD GASKETS. THE ENGINE NEEDS TO BE DROPPED IN ORDER TO COMPLETE THE REPAIR. WE HAVE BEEN WAITING A WEEK FOR THE COMPLETION OF THE REPAIRS. MANY REPORTS SHOW THAT THEIR MURANO JUST WAS NOT THE SAME AFTER THE HEAD GASKET ISSUE AND WE DON'T WANT TO HAVE ANOTHER FAILURE AND FIND OUT WHAT WILL HAPPEN WHEN IT OUR NISSAN TURNS 60,001....OUR CONCERN IS THE NUMBER OF MURANO'S THAT THIS KNOWN DEFECT AFFECTS. NISSAN HAS YET TO RELEASE THIS PROPRIETARY INFORMATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10386529March 5, 2011
VISIBILITY
I HAVE HAD MY 2003 NISSAN MURANO SINCE I BOUGHT IT NEW IN 2003, JUST AFTER MY WARRANTY RAN OUT THE PASSENGER SUN VISOR STARTED TO FALL AND WILL NOT STAY UP. BECAUSE I AM A TALL MAN IT ACTUALLY BLOCKS MORE THAN 50% OF MY VIEW AND I AM AFRAID THAT ONE DAY IT WILL CAUSE AN ACCIDENT BECAUSE OF THE LOSS OF FIELD OF VIEW. I HAVE BEEN SEARCHING THE INTERNET AND IT SEEMS THIS IS A VERY BIG ISSUE WITH THE NISSAN MURANOS AND QUEST. I FEEL THAT THIS IS A VERY BIG SAFETY CONCERN AS IN MOST STATES THE FIELD OF VISION IS A PART OF THE SAFETY INSPECTION THIS SERIOUSLY DECREASES IT AND IMPAIRS THE ABILITY TO FORESEE DANGERS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10386574March 5, 2011
VISIBILITY
DRIVER SIDE SUN VISOR FALLS DOWN IN FRONT OF DRIVERS FACE WHILE DRIVING CAUSING BLOCKING OF VIEW. VISOR WILL NOT STAY IN UP POSITION AND CONSTANTLY FALLS DOWN. I HAVE SEARCHED THE INTERNET AND HAVE SEEN THAT THIS IS NOT AN UNCOMMON PROBLEM AND THERE ARE MANY COMPLAINTS ABOUT THIS. NISSAN KNOWS OF THE ISSUE AND IS OVERCHARGING CUSTOMER FOR THE EXACT SAME PRODUCT WHICH HAS THE SAME ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10388619March 5, 2011
VISIBILITY
I OWN A 2003 NISSAN MURANO AND THE SUN VISORS HAVE BEEN REPLACED TWICE AND THEY GO BAD AFTER ABOUT A YEAR. THE DESIGN OF THESE SUN VISORS IS REALLY BAD AND IT IS A SAFETY ISSUE BECAUSE IT BLOCKS YOUR VISION AND IT MAY CAUSE ACCIDENTS. I'M SURE NISSAN IS AWARE OF THIS PROBLEM BUT IS CHOOSING NOT TO DO ANYTHING ABOUT IT. THEY ARE PROBABLY WAITING FOR AN ACCIDENT THAT WILL RESULT IN A FATALITY BEFORE THEY DO A RECALL ON ALL NISSAN MURANO'S. LAST YEAR, I ALMOST HAD AN ACCIDENT WHEN I WAS DRIVING AND HIT A BUMP AND THE SUN VISOR CAME DOWN. MY REACTION WAS TO TRY TO SEE UNDER THE SUN VISOR BUT SOME HOW I ALMOST LOST CONTROL OF THE CAR AND FORTUNATELY I DID NOT HIT THE CAR IN FRONT OF ME (ALMOST DID). PLEASE DO SOMETHING TO HELP US. HUNDREDS OF MURANO OWNERS HAVE THIS PROBLEM. IT IS ALL OVER THE INTERNET.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10386463March 4, 2011
SEATS
DRIVERS SIDE POWER SEAT JUST WENT "POP" AND TOTALLY IS LOOSE AND LEANING TO ONE SIDE WHILE DRIVING. NISSAN HAS HAD SEVERAL COMPLAINTS ABOUT THIS.. VEHICLE IS JUST 1000 MILES OUT OF WARRANTY AND WE ALSO FILED A CASE WITH NISSAN AND THEY REFUSE TO PAY THE $508 CHARGE TO FIX THIS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10386317March 3, 2011
VISIBILITY
TL* THE CONTACT OWNS A 2005 NISSAN MURANO. THE CONTACT STATED THAT THE DRIVER SIDE VISOR WOULD CONTINUOUSLY FALL, OBSTRUCTING THE DRIVERS VIEW OF THE ROADWAY. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND WAS ADVISED THAT THE ENTIRE SUN VISOR WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 68,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10386329March 3, 2011
VISIBILITY
DRIVER SIDE SUN VISOR FAILURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10386174March 2, 2011
VEHICLE SPEED CONTROL
2004 NISSAN MURANO WILL NOT ACCELERATE INTERMITTENTLY WHEN DEPRESSING THE GAS PEDAL. IT THEN LEAPS/RACES FORWARD. I WILL BE AT STOP SIGNS/LIGHTS AND WILL NOT BE ABLE TO ACCELERATE OUT OF TRAFFIC. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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