Nissan Murano Complaints

5,967 consumer complaints on file.

#10399543May 9, 2011
POWER TRAIN
FEBRUARY 2010 I WAS DRIVING MY 2003 MURANO DOWN THE HIGHWAY AND ALL OF A SUDDEN AS I WAS PUSHING THE GAS PEDAL AND IT WASN'T RESPONDING PROPERLY BEGAN TO HESITATE BUT I WAS ABLE TO DRIVE IT TO THE NISSAN DEALER FOR REPAIR AND I WAS TOLD IT WAS A SENSOR MALFUNCTION SO IT WAS REPLACED (AT MY EXPENSE $1100). THEN IN APRIL 2010 DRIVING DOWN THE STREET I HEARD A THUMP AND AS I PUSHED THE GAS AND THEN THE CAR BEGAN TO DRAG AND HESITATE. I MADE IT SAFELY TO A BANK PARKING LOT WHERE I CALLED A TOW TRUCK TO TOW IT TO THE NISSAN DEALER AGAIN. THIS TIME THEY SAY IT WAS SOME SENSOR THAT DEALT WITH THE THROTTLE AND A CASE. AGAIN AT MY EXPENSE ($3200). SO IN 2 MONTHS I SPENT $4500 AND AT THAT TIME I WAS TOLD I SHOULD BE OK. WELL IT IS NOW APRIL 2011 AND I HAVE THE SAME PROBLEM AGAIN AND THIS TIME IT STOPPED WHILE I WAS DRIVING HOME FROM WORK. NOW I HAD IT TOWED TO MY HOUSE WHICH ISS WERE IT SITS BECAUSE I WAS TOLD SINE I WENT MORE THAN 12K MILES IT IS OUT OF WARRANTY. SO I NOW HAVE A CAR THAT IS USELESS UNLESS I SPEND ANOTHER $4500 TO FIX IT. UNEXCEPTABLE!!!!!!! I AM LUCKY I WAS NOT INJURED BUT THIS NEEDS TO BE LOOKED AT SOON OR SOMEONE CAN BE SERIOUSLY INJURED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10399690May 9, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
TL*THE CONTACT OWNS A 2004 NISSAN MURANO. THE CONTACT STATED THAT AFTER STOPPING AND DEPRESSING THE ACCELERATOR PEDAL THE VEHICLE DID NOT ACCELERATE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE A LEAK IN THE TRANSMISSION WAS DIAGNOSED. THE CONTACT WAS ADVISED TO REPLACE THE THROTTLE BODY AND CATALYTIC CONVERTER. THE VEHICLE WAS REPAIRED BUT THE FAILURE CONTINUED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID NOT OFFER ANY ASSISTANCE BECAUSE THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 80,000 AND THE CURRENT MILEAGE WAS 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10400375May 9, 2011
SEATS
THE DRIVER SIDE POWER SEAT ON MY 2007 NISSAN MURANO WILL ONLY ACTIVATE THE LEFT SIDE. THE RIGHT SIDE IS LOCKED IN ONE POSITION. I TOOK THE VEHICLE TO THE DEALER WHO QUOTED $1,100 TO REPLACE THE ENTIRE SEAT ASSEMBLY. THE VEHICLE HAD LESS THAN 30,000 MILES AT THE TIME OF THE SEAT MOTOR FAILURE BUT IS OUT OF THE 3 YEAR WARRANTY PERIOD. I FEEL THIS IS A SAFETY ISSUE AS THE SEAT CANNOT BE ADJUSTED TO THE DRIVERS SPECIFIC NEEDS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10399375May 6, 2011
VISIBILITY, EQUIPMENT
NORMAL BUMPS IN ROAD CAUSE DRIVER'S SIDE SUN VISOR TO DROP AND OBSTRUCT THE DRIVER'S VISION. PART APPEARS TO BE UN-AVAILABLE AND/OR WAY OVER PRICED FOR SOMETHING THAT SHOULD NOT FAIL WITHIN THE FIRST SEVEAL YEARS OF OPERATION. TYPICAL SUN VISORS ARE PRICED FROM $50 TO $200. NISSAN WANT OVER $350.00 FOR ONE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10399393May 6, 2011
SEATS
WHILE MAKING A LEFT TURN IN MY 2005 NISSAN MURANO, MY SEAT SUDDENLY "POPPED" AND SHIFTED TO THE LEFT AND DROPPED A FEW INCHES AND LANDED AGAINST THE DOOR. THE FRAME ASSEMBLY HAD BROKEN AND I NEARLY STRUCK A PEDESTRIAN. I DISCOVERED THAT THE FRAME ASSEMBLY OF THE SEAT HAD FRACTURED. GOING ONLINE I NOTICED THAT THIS IS A VERY COMMON PROBLEM WITH THE MURANO AND FROM THE LOOKS OF IT MANY, MANY NISSAN OWNERS HAVE THE SAME PROBLEM. I HOPE SOMEONE DOESN'T HAVE TO BE KILLED OR SERIOUSLY INJURED FROM THIS OBVIOUS MANUFACTURER'S DEFECT BEFORE THE NHTSA ORDERS A RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10399402May 6, 2011
VISIBILITY
DRIVER SIDE VISOR CONTIUNES TO FALL OUT OF THE "UP" POSTION. THIS IS A BIG SAFETY ISSUE, ESPECIALLY WHEN I HAVE MY 3YR OLD SON IN THE BACK! VELCRO DOESNT REALLY HELP EITHER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10400069May 4, 2011
POWER TRAIN
TRAVELING ON THE INTERSTATE AND IN THE PROCESS OF PASSING A CAR IN PASSING GEAR THE POWER OF THE CAR STOPPED. WE SLOWED DOWN AND AFTERTHAT EVERYTIME WE WOULD GIVE IT GAS IT WOULD POWER DOWN AGAIN. WE TOOK IT TO A NISSAN DEALER SERVICE CENTER, THEY SAID IT WAS AN ELECTRONIC THROTLE. THEY REPLACED THAT THEN IN LESS THAN 30 DAYS IT DID THE EXACT SAME THING, TOOK IT BACK TO NISSAN THEY SAID IT WAS THE TRANSMISSION, THEY REPLACED THE VALVE COVERS, THEN IN FEBRUARY ON THE WAY TO TEXAS IT DID IT AGAIN ONLY THIS TIME IT WAS MUCH WORSE, IT WOULD POWER DOWN AND YOU COULD CREEEP TO THE EDGE ON THE HIGHWAY. VERY DANGEROUS IN THAT THE POWER STOPS AS YOU ARE DRIVING IN HIGH TRAFFIC AREAS AT THE SPEED OF 60-65. WE LEFT IT AT A NISSAN DEALERSHIP IN GRAPEVINE TEXAS, THEY HAD IT FOR A MONTH AND GUARANTEED THAT THEY FOUND THE PROBLEM, THEY SAID IT WAS A FLOW VALVE. ON THE WAY BACK FROM TEXAS, (13 HOUR) DRIVE IT DID THE EXACT SAME THING AND WE HAD TO HAVE IT TOWED TO SANTE FE, NM. WE HAVE SPENT $3,000 AT THIS POINT. NOW I HAVE CONTACTED CORPORATE NISSAN, THEY HAVE TOLD US TO GO GET THE CAR THEY CANNOT FIND ANYTHING WRONG. HOWEVER NISSAN KNOWS THAT THE TRANSMISSIONS ARE BAD ON THESE CARS FOR THEY HAVE EXTENDED THE TRANSMISSION WARRANTY TO 120,000. THEY REFUSE TO REPLACE THE TRANSMISSION SAYING THAT THE COMPUTER WILL NOT JUSTIFY THE PROBLEM. DO WE HAVE TO WAIT UNTIL WE ARE IN A CAR WRECK BECAUSE OF THIS PROBLEM FOR ANYONE TO DO ANYTHNG? SOMONE NEEDS TO MAKE NISSAN TAKE RESPONSIBILITY FOR THIS! I HAVE HAD MY MURANO IN THE SHOP FOR OVER 50 DAYS TOTAL. WE ARE TOLD THAT NOW NISSAN IS SENDING A TECH, THAT WAS LAST WEEK, HE STILL HAS NOT ARRIVED. WE ARE WANTING TO WARN PEOPLE WHO WON NISSAN TO BE AWARE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10398368April 30, 2011
FUEL SYSTEM, GASOLINE
MY 2006 NISSAN MURANO FUEL GAUGE IS GIVING INACCURATE READING. WHEN FUEL IS FULL IT SHOWS HALF, WHEN EMPTY IT SHOWS SOMETHING ELSE....IT JUST JUMPS FROM ONE TO ANOTHER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10398377April 30, 2011
SEATS
PURCHASED 2006 NISSAN MURANO SL WITH 46K MILES. AT 60K MILES, MY DRIVER SEAT BEGAN TO ROCK AND NOW IT LEANS TO THE LEFT SIDE. THE SEAT IS BROKEN AND WILL HAVE TO BE REPAIRED. FROM WHAT I'VE READ, THIS PROBLEM IS WIDE SPREAD WITH MURANOS AND THE REPAIR COST IS UP TO $1,000.00 I THINK NISSAN SHOULD REPAIR THIS ITEM FREE AND HAVE A RECALL FOR IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10398386April 30, 2011
STEERING
I OWN A 2004 NISSAN MURANO. I HAVE HAD THIS VEHICLE FOR LESS THAN A YEAR (9MONTHS) AND IN THE LAST 2 MONTHS I HAVE NOTICED MULTIPLE ISSUES...BOTH MY FRONT WINDOWS ROLL DOWN AUTOMATICALLY AFTER THE CAR IS TURNED OFF, THE TEMP GAUGE ON THE MIRROR FLASHES 100 DEGREES, LASTLY-THE MOST CONCERNING IS MY STEERING! I HEARD POPPING FOR MONTHS AND MONTHS, BUT MOST RECENTLY I COULD FEEL THE POWER STEERING GOING OUT. I THOUGHT AT FIRST IT WAS BECAUSE OF ALL THE RAIN WE HAD SOME HIGH WATER OVER OUR ROAD, BUT IT CONTINUED. MY BROTHER IS A CERTIFIED MECHANIC AND HE ADDED FLUID TO IT WHICH HELPED FOR A DAY OR TWO THEN IT WENT RIGHT BACK TO BEING HARD TO STEER, MOSTLY TURNING LEFT SOME RIGHT.WE WERE DRIVING OVER A BRIDGE WHEN WE CROSSED THE BRIDGE JOINT PASSING ONCOMING TRAFFIC THE WHEEL NEARLY JERKED LEFT OUT OF MY GRIP BECAUSE OF THE PROBLEM. WE NEARLY HIT ANOTHER CAR AND COULD HAVE WENT THROUGH THE BRIDGE TO THE RIVER BELOW. SCARED US TO DEATH!! WHEN WE LOOKED IT UP IN THE SYSTEM IT SAYS IT MAY BE RACK AND PINION SYSTEM. I'VE LOOKED ONLINE AND HAVE READ MULTIPLE UPON MULTIPLE ACCOUNTS OF THE SAME THING FOR THIS YEAR AND MODEL BUT NO RECALL OR HELP FOR THIS ISSUE BY NISSAN, NOT THE 2004 ANYWAY. MY BROTHER PLANS TO GET UNDER THE CAR AND CHECK IT OUT IN MORE DETAIL BUT IS PRETTY CERTAIN RACK AND PINION MALFUNCTION IS THE PROBLEM. IT'S GONNA BE A SMALL FORTUNE TO PAY FOR! BUT MORE IMPORTANTLY I HAVE TWO CHILDREN UNDER AGE 4 THAT ARE TRANSPORTED DAILY IN THIS VEHICLE AND IT IS A MAJOR SAFETY CONCERN FOR ME AND FOR NISSAN. THIS NEEDS TO BE CORRECTED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10398099April 28, 2011
SEATS
I OWN A 2006 NISSAN MURANO AND THE DRIVERS SIDE SEAT IS LOOSE ON THE LEFT SIDE OF THE DRIVER'S SEAT. I HAVE 64,000 MILES ON IT SO IT IS PROBABLY NOT COVERED UNDER WARRANTY BUT IS AN EXTREME SAFETY RISK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10398183April 28, 2011
VISIBILITY
LIKE EVERYONE ELSE HERE MY 2005 NISSAN MURANO SUN VISOR DRIVER'S SIDE WON'T STAY UP AND IT FLOPS DOWN. I AGREE THAT THIS IS A VERY SERIOUS SAFETY ISSUE. I REFUSE TO PAY $500 TO HAVE A DEFECT ORIGINALLY FROM NISSAN REPAIRED PROPERLY. THE VISOR IS TOTALLY LOOSE AND WON'T STAY UP NOR WILL IT STAY PUT TO BLOCK THE SUN SINCE IT'S SO LOOSE THAT IT SIMPLY FLOPS STRAIGHT DOWN. I HAVE RESORTED TO USING DUCK TAPE TO TAPE IT IN THE UP POSITION SO IT DOESN'T FLOP DOWN WHEN I HIT A BUMP TRAVELING DOWN THE ROAD AT 70+ MPH. IT'S A SERIOUS SAFETY ISSUE AND I'M MAD AS *** ABOUT IT. THE PASSENGER SIDE HAS A SIMILAR PROBLEM BUT IT'S NOT AS BAD - PROBABLY JUST DUE TO LESS USAGE ON THE PASSENGER SIDE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10398045April 27, 2011
LATCHES/LOCKS/LINKAGES, EQUIPMENT:ELECTRICAL
I HAVE A 2005 NISSAN MURANO. THE DOOR ACTUATOR HAS FAILED ON NUMEROUS OCCASIONS. THE FRONT DRIVER SIDE FAILS INTERMITTENTLY AS WELL AS THE REAR DOOR LATCH. THE PASSENGER SIDE DOOR WILL NOT OPEN AT ALL. TRULY THIS IS A SAFETY ISSUE AND SHOULD BE CORRECTED BY NISSAN. CURRENTLY, I HAVE SEEN NOR HEARD OF ANY RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10397442April 25, 2011
SEATS
2004 NISSAN MURANO, DRIVERS SEAT SPONTANEOUSLY BROKE, SEAT IS NOW LEANING AGAINST THE DOOR FRAME. SEAT NO LONGER FUNCTIONS PROPERLY. SEAT ROCKS FROM SIDE TO SIDE IN STOPPING. AFRAID OF FURTHER FAILURE IN SEAT THAT COULD RESULT IN THE DRIVER SEAT COMING COMPLETELY DISENGAGED WHICH WOULD PUT DRIVER AND PASSENGERS AT SERIOUS RISK. INDEPENDENT MECHANIC ACKNOWLEDGES SEAT FAILURE IN MURANOS IS COMMON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10397392April 25, 2011
LATCHES/LOCKS/LINKAGES
I HAVE A 2003 NISSAN MURANO WITH AROUND 60,000 MILES ON IT. THE DRIVER'S DOOR LOCK ACTUATOR HAS STOPPED WORKING AND FROM MY RESEARCH, IT SEEMS TO BE A VERY COMMON PROBLEM WITH MURANOS. I BELIEVE THAT THIS IS A SAFETY ISSUE AND SHOULD BE A RECALL SINCE THE PROBLEM IS SO WIDE SPREAD BUT MY DEALER IS UNWILLING TO TAKE IT UP WITH NISSAN. CAN YOU HELP? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10397263April 24, 2011
SEATS
2005 NISSAN MURANO DRIVER SEAT FRAME BROKE. SEAT NOW SHIFTS POSITION WHILE DRIVING CAUSING DRIVER TO HAVE TO ADJUST BODY POSITION WHILE OPERATING THE CAR. THIS INCLUDED NEEDING TO ADJUST POSITION WHILE AT HIGHWAY SPEED IN HEAVY TRAFFIC. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10397219April 23, 2011
SEATS
MY 2006 NISSAN MURANO WITH 60K MILES HAD A FAILURE IN THE DRIVERS SEAT TODAY THAT NEARLY CAUSED AN ACCIDENT. THE FAILURE IS WELL DOCUMENTED AND CAUSES THE SEAT TO SIT TOWARDS THE DOOR AT AN EXTREME ANGLE AND LEAVING THE DRIVER IN AN UNSAFE DRIVING POSITION. NISSAN HAS BEEN COMPLETELY UNHELPFUL IN FIXING IT AS THEY WANT $1200 TO REPAIR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10397162April 22, 2011
SEATS
I RECENTLY PURCHASED A 2006 NISSAN MURANO. WHILE I WAS DRIVING ONE DAY THE LEFT SIDE OF THE SEAT SNAPPED AND STARTED TO SAG SIGNIFICANTLY. I LUCKILY MAINTAINED CONTROL OF MY VEHICLE DESPITE THE SUDDEN ROCK BACK IN THE SEAT. I DID NOTHING TO CAUSE THIS AND I WEIGH UNDER 200 LBS. THERE IS NO REASON FOR THIS PROBLEM THAT I AM AWARE OF. I THEN TOOK IT TO A DEALER WHO SAID THAT IT WOULD COST ME $600 WITHOUT EVEN LOOKING AT THE CAR. I JUST TOLD HIM WHAT HAPPENED AND HE KNEW THE PIECES AND PRICES. IT SEEMS TO BE AN INCREDIBLY COMMON PROBLEM BUT NOTHING HAS BEEN DONE ABOUT IT SO FAR. THIS SEAT BREAKING COULD CAUSE AN ACCIDENT, INJURIES, OR EVEN DEATH WHEN IT HAPPENS. THERE HAVE BEEN SEVERAL COMPLAINTS IN THIS FORUM AND I HAVE SEEN COMPLAINTS IN SEVERAL OTHER FORUMS. WILL THIS BE ALLOWED TO BE CONTINUED AT THE SAFETY OF OTHER DRIVERS OR WILL THIS PROBLEM BE RESOLVED? NISSAN DOESN'T APPEAR TO CARE ABOUT IT, QUITE THE OPPOSITE THEY SEEM HAPPY TO CHARGE RIDICULOUS AMOUNTS OF MONEY TO FIX IT. SO I'M HOPING THAT A SOLUTION FOR THIS CAN BE FOUND. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10397163April 22, 2011
VISIBILITY
THE SUN VISOR ON THE DRIVERS SIDE DOES NOT LOCK IN THE UP POSITION. THIS CAUSES IT TO FALL DOWN INTO THE FIELD OF VIEW AND IS A DEFINITE SAFETY ISSUE ESPECIALLY WHEN DRIVING ON ROUGH ROADS AS IT CAN BLOCK YOU VISION WITHOUT ANY WARNING. MANUFACTURER AND DEALERS WILL NOT COVER THIS REPAIR ONCE OUT OF WARRANTY AND IT COSTS UPWARDS OF $400 TO DO THE REPAIR. I HAVE INVESTIGATED THIS AND HAVE EVEN HEARD FROM DEALERS THAT THIS IS A COMMON OCCURRENCE WITH THESE VEHICLES ALL THE WAY BACK TO 2003. THIS SHOULD DEFINITELY BE A SAFETY RECALL AS IT COULD CAUSE AN UNEXPECTED ACCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10396938April 20, 2011
SEATS
DRIVER'S SEAT FRAME SUDDENLY BROKE AT LEFT REAR CORNER - ALLOWING SEAT TO FALL BACK AND LEAN SHARPLY TO THE LEFT. NISSAN ESTIMATES $1000.00+ TO REPLACE, WITH BRACKET OF SAME DESIGN - ALL AT CONSUMER COST. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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