Nissan Murano Complaints

5,967 consumer complaints on file.

#10648624October 19, 2014
SEATS
WHILE I WAS DRIVING MY 2006 NISSAN MURANO THERE WAS A BIG SNAPPING SOUND AND THE SEAT SLUMPED TO THE REAR LEFT. WHEN I MAKE LEFT TURNS THE SEAT SWINGS UP. IT WAS DIFFICULT TO STAY SEATED IN THE PROPER POSITION TO CORRECTLY HANDLE THE VEHICLE. I HAVE NOT TAKEN IT TO BE REPAIRED YET BUT IT IS APPARENT SOMETHING BROKE ON THE REAR LEFT SIDE OF THE CHAIR FRAME. CONSIDERING THE AMOUNT OF COMPLAINTS I HAVE SEEN FROM OTHERS WITH THIS SAME ISSUE I THINK IT IS A DISGRACE NISSAN HAS NOT INITIATED A RECALL ON THIS PROBLEM. IT CERTAINLY HAS THE POTENTIAL OF CAUSING A MAJOR SAFETY INCIDENT. FORTUNATELY I WAS ABLE TO KEEP THE VEHICLE UNDER CONTROL WHEN IT SNAPPED. THIS VEHICLE IS MY FIRST ATTEMPT AT A NISSAN BUT THE LACK OF CUSTOMER CARE FOR SUCH A CHRONIC PROBLEM SAYS A GREAT DEAL ABOUT THE COMPANY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10648660October 19, 2014
VISIBILITY
THE SUN VISOR ON BOTH SIDES OF NISSAN MURANO KEEPS FALLING AND ESPECIALLY WHILE DRIVING. THIS IS A VERY COMMON ISSUE AND NISSAN NEEDS TO ADDRESS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10648687October 19, 2014
SEATS
WHILE DRIVING TO OFFICE ONE DAY ON INTERSTATE 495, I HEARD A POPPING SOUND AND LATER REALISED THAT THE SEAT DOES NOT MOVE FORWARD AND BROKE ON ONE SIDE. THE BRACKET WHICH HOLDS THE SEAT AND THIS SEEMS TO BE A COMMON ISSUE WITH NISSAN MURANO. THE WARRENTY AHS EXPIRED AND DEALER DOES NOT WANT TO FIX THIS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10648439October 17, 2014
SEATS
TL* THE CONTACT OWNS A 2007 NISSAN MURANO. THE CONTACT STATED THAT THE FRONT DRIVER'S SEAT FELL BACKWARDS AFTER A LOUD CRACKING SOUND EMITTED FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE SEAT FRAME NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 115,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10648465October 17, 2014
VISIBILITY/WIPER
THE SUN VISOR DROPS DOWN UNEXPECTEDLY, BLOCKING THE DRIVERS VIEW. THERE IS NO WARNING THAT IT WILL DROP DOWN, AND IT TAKES THE DRIVERS ATTENTION AWAY FROM THE ROAD IN ORDER TO GET THE VISOR OUT OF YOUR FIELD OF VIEW. SEEM VERY DANGEROUS. THERE WAS NO CRASH, BUT WAS VERY VERY CLOSE TO ONE. SCARY! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10644993October 16, 2014
ELECTRONIC STABILITY CONTROL (ESC), AIR BAGS
MY CONCERNS ARE THERE ANY RECALLS INCLUDING SAFETY ON MY 2005 MURANO THE VEHICLES CHECK ENGINE LIGHT,WEEK LATER AT VARIOUS TIMES WHILE IN PARK AND RUNNING THE CAR WILL SHUT OFF THE AIR BAG WARNING ICON, AT VARIOUS TIMES THE VEHICLE WOULD SLOW WHILE DRIVING AND NOT RESPOND TO GAS PEDAL ALSO THE ABS WARNING LIGHT APPEARED AT TIMES THE WINDOWS ROLL DOWN ON THEIR OWN WHILE VEHICLE IS OFF I HAVE NOT TAKEN THE VEHICLE FOR REPAIRS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10648258October 16, 2014
SERVICE BRAKES
WAS DRIVING AND WENT TO STOP AT A LIGHT WHEN THE BRAKES WENT TO THE FLOOR. THEY WERE SOFT AND SPONGY. WAS UNABLE TO STOP AND WENT THROUGH THE LIGHT. I PARKED THE CAR AND TURNED IT OFF FOR ABOUT AN HOUR AND THE BRAKES SEEM TO WORK FINE. THE CAR WAS CHECKED OUT AND NO LEAKS WERE FOUND AND FLUID IS AT MAX. BRAKES ARE NEW. AFTER READING ONLINE I FOUND NUMEROUS COMPLAINTS ON THIS SAME ISSUE. I WAS JUST GLAD THERE WAS NOT TO MUCH TRAFFIC AND THAT MY BABY AND I DIDN'T GET IN AN ACCIDENT. HAS ANYTHING BEEN REPORTED ON THIS? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10644940October 15, 2014
SUSPENSION, STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
FOUND REAR SUB FRAME IS ROTTED TO A POINT THAT RENDERS THE VEHICLE UNSAFE TO DRIVE. DEALER QUOTE TO REPLACE REAR SUB FRAME AND CONTROL ARMS AND MOUNTS IS APPROXIMATELY $4000. DEALER REQUIRES FULL "CUSTOMER PAY" DESPITE THIS ROTTING PROBLEM BEING A REPAIR "CAMPAIGN" ON OTHER NISSAN MODELS WITH SAME ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10644384October 13, 2014
POWER TRAIN
DRIVING ABOUT 20 MPH WHEN I HEARD A BIG BANG. THOUGHT MY TIRE BLEW OUT. THEN THE CAR STARTED TO MAKE A CONTINUOUS FLAPPING SOUND. AT ONE POINT IT MADE MY TRANSMISSION SHIFT, TO THE POINT THAT IT MADE THE CAR JUMP LIKE IF I GOT HIT MY A CAR IN THE REAR. HAD TO TOW MY CAR TO THE NEAREST MECHANIC TO FIND OUT IT WAS MY TRANSFER CASE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10644162October 12, 2014
VISIBILITY/WIPER
DRIVER SIDE VISOR WON'T STAY UP. 350 DOLLARS TO REPLACE. LARGE CONSUMER ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10643757October 10, 2014
STEERING
LOSS OF STEERING, CLANKING / SQUEALING NOISE FROM ENGINE AND OIL LEAK BELOW FRONT PASSENGER SIDE OF VEHICLE. VEHICLE REPAIR FACILITY IDENTIFIED ISSUE TO BE BROKEN POWER STEERING PRESSURE HOSE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10643832October 10, 2014
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
TL* THE CONTACT OWNS A 2004 NISSAN MURANO. WHILE DRIVING 40 MPH, THE ENGINE STALLED AND ALL THE WARNING INDICATORS ILLUMINATED. THE FAILURE OCCURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO STATED THAT THE ALTERNATOR FAILED TO CHARGE THE BATTERY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 103,101.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10643672October 9, 2014
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
TL* THE CONTACT OWNS A 2007 NISSAN MURANO. THE CONTACT STATED THAT AFTER TURNING THE VEHICLE ON, EXHAUST FUMES EMITTED INTO THE VEHICLE. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10643520October 9, 2014
SUSPENSION
TL* THE CONTACT OWNS A 2003 NISSAN MURANO. THE CONTACT INDICATED THAT WHILE TRAVELING AT A LOW RATE OF SPEED, A LOUD NOISE EMITTED FROM THE FRONT PASSENGERS SIDE OF THE VEHICLE WHENEVER GOING OVER A BUMP. THE CONTACT INDICATED THAT THERE WAS AN UNSTABLE VIBRATION WHEN TRAVELING OVER 60 MPH. THE VEHICLE WAS TAKEN TO AN INDEPENDENT REPAIR SHOP. THE TECHNICIAN DIAGNOSED THAT THE BOLT WAS BROKEN ON THE FRONT PASSENGERS SIDE A-ARM AND WAS FRACTURED FROM THE FRAME. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 160,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10643538October 9, 2014
VEHICLE SPEED CONTROL
I AM DRIVING THE CAR AND IT WONT ACCELERATE IN TRAFFIC. A WARNING LIGHT GOES ON THEN GOES OFF. THIS VEHICLE IS NOT SAFE. I BOUGHT THIS CAR FOR MY DAUGHTER AND AM SCARED TO LET HER DRIVE IT. ,I AM A WIDOW AND MONEY IS VERY TIGHT. I BOUGHT THIS CAR THINKING IT WOULD BE SAFE. THIS STARTED HAPPENING SO I GOGGLED IT TO SEE IF ANYONE ELSE HAS OR HAD THESE ISSUES. THERE ARE A LOT OF COMPLAINTS LIKE THIS. THERE IS A RECALL FOR THE CAR BUT ONLY CERTAIN VIN#'S. HOW CAN YOU RULE OUT THE OTHER ONES THAT ARE HAVING THE SAME ISSUE. THEY ARE ALL SAYING THAT THEY WONT GOING IN TRAFFIC ON THE HIGHWAY.IS IT GOING TO TAKE SOMEONE DYING BEFORE NISSAN WILL DO SOMETHING ABOUT THIS CAR AND IT'S PROBLEM. MY HUSBAND DIED IN A CAR ACCIDENT. I HAVE POST TRAUMATIC STRESS DISORDER WHERE THIS IS CONCERNED AND IT IS TAKING EVERYTHING I CAN DO TO NOT TO START HAVING PANIC ATTACKS WHERE THIS IS CONCERNED. NISSAN NEEDS TO DO SOMETHING AND SO DOES THE GOVERNMENT REGARDING THE SAFETY OF THIS CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10643423October 8, 2014
POWER TRAIN, ENGINE
WHEN STOPPED ON AN UPHILL IN DRIVE, CAR ROLLS BACKWARD WHEN I STEP OFF THE BRAKE BEFORE I CAN STEP ON THE GAS. ON A STEEP HILL, REQUIRES COORDINATING KEEPING ONE FOOT ON BRAKE WHILE STEPPING ON GAS TO MOVE FORWARD. TESTED ON AN EMPTY HILL, CAR ROLLED BACK ALL THE WAY DOWN UNTIL I BRAKED. TEST DROVE WITH DEALER'S TECHNICIAN, HE SAID THIS WAS NORMAL OPERATION "FEATURE" OF THIS TRANSMISSION. IF SO, IS THIS WHAT I TELL THE CAR BEHIND ME ON THE HILL WHEN I ROLL INTO IT..OR THE CHILD WHO SCOOTS BEHIND ME TO CATCH THE SCHOOL BUS? DEFINITELY A SAFETY ISSUE!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10642004October 7, 2014
SERVICE BRAKES
WHILE DRIVING ON A BUMPY GRAVEL ROAD I TRIED TO APPLY THE BRAKES AND THERE WAS ALMOST NO BRAKE PRESSURE AVAILABLE. PEDAL COULD BE PUSHED TO THE FLOOR. STOPPING DISTANCE WAS GREATLY INCREASED AND HAD THERE BEEN TRAFFIC AT THE INTERSECTION IT COULD HAVE RESULTED IN A SERIOUS ACCIDENT. I PUMPED THE BRAKES AND GOT THE VEHICLE TO A LEVEL SPOT ON THE ROAD AND CHECK BRAKE FLUID LEVEL. IT WAS FINE. I DID NOT NOTICE ANY LEAKS. BRAKE PADS AND ROTORS ARE WITHIN ACCEPTABLE LIMITS (PASSED STATE INSPECTION ONE MONTH AGO). MANAGED TO BUILD UP PRESSURE BY PUMPING BRAKES AND GOT VEHICLE HOME. NISSAN DEALER CANNOT FIND ISSUE. I SUSPECT ABS SYSTEM TRIGGERED BY BUMPY GRAVEL ROAD. VERY DANGEROUS! NO WARNING LIGHTS ON DASH AT TIME. THIS NEEDS TO BE INVESTIGATED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10643078October 7, 2014
SEATS
TL* THE CONTACT OWNS A 2006 NISSAN MURANO. THE CONTACT STATED WHILE DRIVING 60 MPH, THE METAL SEAT FRAME FOR THE DRIVER'S SIDE SEAT BECAME FRACTURED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE SEAT FRAME NEEDED TO BE REPAIRED. THE VEHICLE HAD NOT BEEN REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 96,000. UPDATED 10/21/14*CN UPDATED 5/5/2015 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10641655October 6, 2014
TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
TL* THE CONTACT OWNS A 2011 NISSAN MURANO. WHILE DRIVING APPROXIMATELY 60 MPH, THE TIRE PRESSURE SENSOR REMAINED ILLUMINATED FOR TWO HOURS. THE FAILURE OCCURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 1,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10641082October 3, 2014
STRUCTURE:BODY, VISIBILITY:SUN/MOON ROOF ASSEMBLY
SUNROOF OF MY 2011 NISSAN MURANO EXPLODED SUDDENLY WHILE DRIVING DOWN THE HIGHWAY ON A CLEAR DAY AND NO OTHER CARS IN THE AREA. THE MALFUNCTION OF THE SUNROOF EXPLODING CAUSED THE CENTER OF THE SUNROOF GLASS TO PROTRUDE OUTWARD INTO A DOME SHAPE WHILE GLASS PIECES SHATTERED INTO THE CABIN OF THE MURANO. UPON CONTACTING THE NISSAN DEALER, THEY REFERRED ME TO THE NATIONAL NISSAN CUSTOMER SERVICE NUMBER, BUT AFTER 4 DAYS I AM STILL WAITING ON A CALL BACK FROM THE REGIONAL NISSAN OFFICE. THIS IS A MAJOR SAFETY ISSUE THAT NISSAN MUST TAKE RESPONSIBILITY FOR CORRECTING AS SOON AS POSSIBLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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