Nissan Murano Complaints

5,967 consumer complaints on file.

#10661851December 3, 2014
WHEELS
THE VEHICLES TIRE PRESSURE WARNING LIGHT REMAINS ILLUMINATED. I NOTICED THERE WAS A RECALL IN MANY STATES EXCLUDING CALIFORNIA. I LIVE IN CALIFORNIA, COULD MY VEHICLE OR VEHICLES IN MY STATE BE INCLUDED. IRONICALLY MY VEHICLE IS EXPERIENCING THE SAME SYMPTOMS LISTED IN THE RECALL. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10661179November 28, 2014
VISIBILITY:SUN/MOON ROOF ASSEMBLY
TL* THE CONTACT OWNS A 2009 NISSAN MURANO. WHILE DRIVING 65 MPH, THE SUNROOF SHATTERED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER; HOWEVER, THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 55,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10660876November 25, 2014
SEATS
TL* THE CONTACT OWNS A 2004 NISSAN MURANO. WHILE DRIVING 30 MPH, THE DRIVER SEAT INDEPENDENTLY MOVED FORWARD AND BACK. THE VEHICLE WAS NOT DIAGNOSED. NEITHER THE DEALER NOR THE MANUFACTURER WERE MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 114,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10659925November 21, 2014
AIR BAGS, ENGINE
I HAVE LESS THAN 61,000 MILES ON MY 09 MURANO. I NEED TO KNOW WHY WHEN I LIST MY VIN, THERE ARE NO RECALLS, YET IF I SEARCH MAKE,MODEL,AND YR.,WITHOUT VIN, THREE ARE LISTED. THREE WHICH I HAVE HAD ALL HAPPEN AIR BAGS, AIR BAGS AND ELECTRICAL SYSTEM, AND TPMS (TIRE PRESSURE MONITORING SYSTEM), SAYS TPMS WAS IN CERTAIN STATES. HOW CAN YOU SPECIFY THIS RECALL TO THOSE STATES? PEOPLE MOVE, TRAVEL TO THOSE STATES, AND YES, WE USE ROAD SALT HERE. MY TPMS CAME ON THIS PAST JULY AND WILL NOT GO OFF. BUT, SEEMS YOUR RECALL MAY NOT APPLY IN THE SOUTH. I ALSO, IN JULY 2014, HAD ALL 4 MOTOR MOUNTS REPLACED. NISSAN SAID ALL 4 WOULD NEED REPLACING SOON AFTER HEARING A KNOCKING WHEN EVER I STARTED OFF (LIKE AT RED LIGHT OR STOP SIGN). MOTOR COULD FALL OUT. NISSAN WAS GOING TO CHARGE ME $800.00 FOR ONE (ALL I COULD AFFORD AT ONE TIME). A FRIEND TOOK IT TO A WELL KNOWN REPUTABLE AUTO STORE AND THEY REPLACED ALL 4 FOR $900.00. NOW NISSAN WOULD NOT BE OVER CHARGING THAT MUCH, WOULD THEY? YEA, RIGHT. AFFECTED PARTS? SEEMS THERE ARE A LOT OF THE 153 COMPLAINTS FILED REFER TO MOTOR MOUNTS. HAVE ANY MOTORS FALLEN OUT TO CAUSE ACCIDENT? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10659637November 20, 2014
FUEL/PROPULSION SYSTEM
HAD NOTICED THAT THE GAS GAUGE READ EMPTY AND THE FUEL LIGHT CAME ON. I HAD JUST PUT GAS IN THE VECHICLE 2 DAYS BEFORE. I LOOKED FOR A LEAK AND THERE WAS NOTHING NOTICABLE. I FILLED THE TANK, RETURNED TO THE CAR TO CHECK THE GAUGE AND NOTICED THAT IT READ 3/4. I STARTED DRIVING AND AS I WAS DRIVING IT FLUCTUATED BETWEEM FULL AND 3/4. I TALKED TO MY WIFE ABOUT THE ISSUE AND SHE HAD NOTICED THAT THE GAS GAUGE HAD BEEN READING INACCURATELY THE PAST COUPLE OF DAYS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10659681November 20, 2014
AIR BAGS
TL* THE CONTACT OWNS A 2006 NISSAN MURANO. THE CONTACT STATED THAT THE AIR BAG WARNING ILLUMINATED. THE FAILURE HAD RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS. THE TECHNICIAN DIAGNOSED THAT THE AIR BAGS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10658923November 18, 2014
SEATS
WILE DRIVING CASUALLY, THE SEAT FELT LIKE DISLOCATING OFF IT'S TRACK AND LEANED FORWARD AND TO THE RIGHT. I PULLED OVER WHEN POSSIBLE AND OBSERVED THAT THE SEAT IS LOOSE ON ITS REAR LEFT SIDE AND ROCKS FREELY TOWARDS THE FRONT. ELECTRICALLY IT FUNCTIONED AS USUAL. MY GARAGE MECHANIC (NOT A NISSAN DEALERSHIP!) CHECKED IT AND FOUND OUT THE METAL FRAME OF THE SEAT IS BROKEN. HE WARNED ME OF KEEPING DRIVING IT AND SAID HE COULD NOT FIX IT BUT WILL LOOK FOR A BODY SHOP OR SOME ONE WHO WILL. I WENT ONLINE TO RESEARCH IT AND LEARNED THAT THIS IS A COMMON WELL-KNOWN SAFETY VIOLATION BY THE MANUFACTURE, WHICH UNFORTUNATELY, OR IN A UNEXPLAINED OTHER REASON, WAS NEVER RECOGNIZED AS AN OFFICIAL SAFETY RECALL. I WANT TO ADD MY VOICE SO IT WILL BE TAKEN CARE OFF. BEFORE MORE PEOPLE WILL BE HURT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10658685November 17, 2014
POWER TRAIN, ENGINE AND ENGINE COOLING
IN STOP AND GO TRAFFIC, THE AIR CONDITIONER HAD THE SWEET SMELL OF MAPLE SYRUP AND A FEW MINUTES LATER THE CHECK ENGINE LIGHT CAME ON. WITHIN SECONDS, THE CAR STUTTERED EACH TIME I ATTEMPTED TO ACCELERATE. ONCE OUT OF TRAFFIC, I LOOKED AND SAW A LARGE AMOUNT OF COOLANT DRIPPING FROM THE CAR. THE CAR WAS TOWED TO THE DEALER WHO CONFIRMED COOLANT BUILT UP PRESSURE IN RADIATOR, HOSES AND TRANSMISSION. CVT TRANSMISSION IS FLOODED WITH COOLANT AND WATER, RADIATOR AND ALL HOSES WILL NEED REPLACEMENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10654843November 13, 2014
STEERING
THE TILT STEERING MOTOR HAS STOPPED WORKING. THE IN AND OUT MOTOR WENT OUT SHORTLY AFTER WE PURCHASED THIS PRE-OWNED VEHICLE IN 2012. THEN, A FEW WEEKS AGO, THE TILT MECHANISM SPONTANEOUSLY TILTED TO THE FARTHEST DOWN POSITION POSSIBLE. WE THEN HAD TO HOLD THE CONTROL UP AS WELL AS APPLY SIGNIFICANT PRESSURE UPWARDS TO GET THE STEERING WHEEL TO RETURN TO THE DESIRED POSITION. LUCKILY, WE WERE NOT DRIVING AT THE TIME OF THIS INCIDENT, HOWEVER I HAVE READ IN SOME DISCUSSION THREADS REGARDING THIS ISSUE THAT SOME DRIVERS HAVE EXPERIENCED THIS ISSUE WHILE DRIVING. NOW THE TILT MECHANISM DOES NOT WORK ALL TOGETHER (IN, OUT, UP OR DOWN). WE TOOK THE VEHICLE TO OUR NEAREST NISSAN DEALER, AND THEY SAID THERE IS NO RECALL FOR THIS ISSUE, AND IT IS NOT COVERED UNDER OUR WARRANTY. I CONTACTED NISSAN OF NORTH AMERICA AND THEY HAVE STATED THAT THERE IS NOTHING THEY CAN DO TO HELP US AT THIS TIME. THERE ARE SEVERAL DISCUSSION THREADS ON THE INTERNET REGARDING THIS ISSUE FOR THE 2009 NISSAN MURANO. IT IS ONLY A MATTER OF TIME BEFORE THIS CAUSES AN ACCIDENT WITH A POTENTIAL INJURY OR WORSE. NISSAN NEEDS TO ADDRESS THIS ISSUE BEFORE IT GETS TO THIS POINT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10654513November 12, 2014
POWER TRAIN
WAS DRIVING ALONG, AND HEARD A LOUD KNOCKING SOUND. THOUGHT IT WAS THE TRANSMISSION, SO I TOOK IT IN TO A DEALERSHIP, AND THEY SAID I HAD A CRACKED TRANSFER CASE. NISSAN EXTENDED THE WARRANTY FOR THERE TRANSMISSIONS, BUT NOT FOR THEIR THERE TRANSFER CASE. MY VEHICLE COULD HAVE SEIZED AT ANY MOMENT WHEN I WAS DRIVING. IT SOUNDS LIKE THERE ARE ALLOT OF NISSAN MURANOS THAT HAVE THIS SAME ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10654109November 11, 2014
ELECTRICAL SYSTEM, SEAT BELTS, SEATS
CAR LOSES ITS ELECTRIC POWER...SHUTS DOWN IN THE MIDDLE OF DRIVING. THE SEAT BELTS IN THE BACK DO NOT WORK. THE DRIVER AND PASSENGER SEATS SHIFT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10654155November 11, 2014
POWER TRAIN, ENGINE, VEHICLE SPEED CONTROL
I PURCHASED THIS CAR FROM A DEALER AS A USED VEHICLE IN SEPTEMBER 2013. AFTER SEVERAL MONTHS I BEGAN TO NOTICE A VERY SERIOUS TRANSMISSION PROBLEM. ALL OF THE SUDDEN WHEN DRIVING THE CAR DOES NOT RESPOND TO THE GAS PEDAL AND THEN ALL OF THE SUDDEN THE VEHICLE WILL LURCH FORWARD. THIS HAS BEEN SCARY AND UNSAFE WHEN DRIVING IN HIGH TRAFFIC AREAS AND I HAVE RUN THE RISK OF REAR ENDING ANOTHER VEHICLE. OTHER TIMES IT HAS BEEN AN EXTREME SAFETY HAZARD WHEN ENTERING TRAFFIC THAT IS TRAVELING AT A HIGHER SPEED AND YOU HAVE TO SPEED UP TO MERGE. IF YOUR CAR DOES NOT MOVE WHEN YOU PRESS ON THE GAS PEDAL OTHERS CAN CRASH INTO YOU. I HAVE READ THAT OTHER NISSAN MURANOS THAT ARE THE SAME YEAR AS MINE HAVE EXPERIENCED THE SAME SAFETY ISSUES AND NISSAN HAS RECEIVED A SIGNIFICANT NUMBER OF COMPLAINTS WITH REGARD TO CVT AND FRONT TRANSFER CASE (CRACKS/FRACTURES) ISSUES BUT THAT NISSAN HAS NOT HAD A RECALL TO CORRECT THIS SERIOUS PROBLEM. I HAVE A THREE YEAR OLD GRAND DAUGHTER THAT I HAVE IN MY CAR WITH ME ON A DAILY BASIS AND I AM AFRAID TO DRIVE THE CAR! I ALSO PURCHASED THIS CAR AFTER ANOTHER SERIOUS ACCIDENT THAT TOTALED MY OTHER VEHICLE AND NOW I HAVE A CAR THAT HAS MAJOR SAFETY ISSUES THAT I AM EXTREMELY CONCERNED ABOUT!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10653730November 9, 2014
SEATS
WELL,MONTH AGO MY WIFE UNLOCKED THE CAR ,SAT INSIDE AND START THE ENGINE. WHILE SHE WAS TRYING TO REVERSE THEN FRONT DRIVER SEAT JUST COLLAPSED ON THE LEFT SIDE. WELL,WE FIND OUT IT IS FRONT SEAT BRACKET THAT BROKE AND WHILE I WAS LOOKING IT ONLINE FIND OUT THAT A LOT OF PEOPLE HAD SAME ISSUES WITH THEIR NISSAN AND NEVER WAS MADE TO BE RECALL.THEY CHARGE TO FIX THAT BETWEEN 950-1200 $ . NISSAN IS VERY MUCH AWARE OF THIS ISSUE AND THEY DID FOUND SOLUTION BY PUTTING AN EXTRA SUPPORT ON THE BRACKET SO IT'S MORE STURDY. I'M JUST HAPPY THAT THIS DID NOT HAPPEN ON HWY. THAT COULD CAUSE ME TO CAUSE ACCIDENT AND GET HURT ME AND OTHER PEOPLE. PLEASE TAKE THIS SERIOUSLY BECAUSE WE ALL KNOW THIS IS NOT SOMETHING THAT SHOULD HAPPEN ESPECIALLY ON THE DRIVER SIDE DRIVING ON MAJOR HWY. OR NOT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10653559November 8, 2014
POWER TRAIN
KEPT NOTICING SMELL OF BURNING OIL. WAS TOLD THE AXLE SEAL WAS LEAKING. AFTER THE 2ND AXLE SEAL WAS REPLACED, THEY SAID IT WAS A TRANSFER CASE SEAL THAT WAS LEAKING AND I WOULD NEED TO HAVE THAT REPLACED AT APPROXIMATE COST OF $1500. AT THAT TIME I TOLD THE DEALER THAT DURING COLD WEATHER I HAD ISSUES WITH THE TRANSMISSION (WHICH HAS AN EXTENDED WARRANTY TO 120,000), AND I'M SURE THE TRANSMISSION HAS CAUSED THE TRANSFER CASE PROBLEMS, BUT, OF COURSE, UPON THE DEALER TESTING THE TRANSMISSION THEY SAID THAT THE TRANSMISSION IS WORKING FINE. I WAS TOLD THAT THE TRANSFER CASE LEAK WAS NOT SOMETHING THAT HAD TO BE REPAIRED IMMEDIATELY AND THAT AS LONG AS THE FLUID LEVELS WERE CHECKED FREQUENTLY I COULD WAIT TO HAVE IT REPAIRED. YESTERDAY (4 MONTHS LATER) I TOOK THE CAR TO ANOTHER NISSAN DEALER AND I WAS TOLD THAT THE AXLE SEAL AND THE TRANSFER CASE SEAL WERE BOTH LEAKING AND THAT THERE WAS A SERVICE BULLETIN ISSUED DETAILING THAT THE TRANSFER CASE SHOULD BE REBUILT. THE COST NOW WILL BE APPROXIMATELY $1800, TO FIX THE SEALS AND REBUILD THE TRANSFER CASE. AFTER SEARCHING ONLINE ABOUT THIS ISSUE I'VE REALIZED THIS IS AN ONGOING PROBLEM WITH NISSAN MURANO'S AND THAT NISSAN IS IGNORING THE SAFETY ISSUES INVOLVED WITH THIS PROBLEM AND NOT ISSUING A RECALL. WITH SO MANY COMPLAINTS ABOUT THIS SAME ISSUE ON THE MURANO'S AN INVESTIGATION NEEDS TO BE DONE AND NISSAN NEEDS TO RECALL THESE CARS FOR THE SAFETY OF THEIR CUSTOMERS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10653560November 8, 2014
STRUCTURE:BODY
TRUNK DOOR LATCH LOCKED AND WOULD NOT OPEN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10653636November 8, 2014
AIR BAGS
FLASHING AIR BAG LIGHT ON DASH AND RIGHT DOOR [PASSENGER SIDE] WILL NOT UNLOCK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10653483November 7, 2014
SEATS
TL* THE CONTACT OWNS A 2004 NISSAN MURANO. THE CONTACT STATED THAT WHILE DRIVING 25 MPH, THE FRONT DRIVERS SEAT SUDDENLY COLLAPSED AND LEANED TO THE LEFT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE SEAT TRACT WAS INOPERABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10653538November 7, 2014
ENGINE, POWER TRAIN
1ST ISSUE:......COOLANT SMELL. DEALER SAID COULD NOT FIND (ACKNOWLEDGED SMELL). TOPPED OFF SURGE TANK. COOLANT STILL DROPPING OVER TIME......; REVIEWED: FOUND COOLANT LEAK ON PASSAGES SIDE (FIRE WALL SIDE) MID ENGINE ABOVE EXHAUST 9" INCHES...... VIEWABLE FROM BOTTOM OF ENGINE LOOKING UP BETWEEN EXHAUST AND FRAME LINE (LIGHT IS REQUIRED)....... CANNOT SEE SOURCE. WILL NEED BORE SCOPE TO FURTHER REVIEW........ PLAN TO TAKE BACK TO DEALER WITH INFO....... BLUE COLORED COOLANT IS NOT STAINING AREA WELL...... SUGGEST: PRESSURE CHECK COOLANT SYSTEM, THIS WILL FORCE THE COOLANT TO DRIP WHILE LOOKING UP. SORRY DEALERSHIP I AM A 3RD GENERATION MECHANIC WHO WORKS FOR THE GOVERNMENT........................ 2ND ISSUE:......TRANSAXLE FLUID IS LEAKING OUT OF WEEP HOLE. SEAL IS SUSPECTED OF FAILING. FROM BOTTOM VIEW LOOK UP AT TRANSAXLE WEEP HOLE, WITH ASSOCIATED OIL AND DIRT DEPOSITS FROM OIL SEEPAGE. WILL TAKE BACK TO DEALERSHIP........... INSPECTION: FLASH LIGHT LOOKING UNDER ENGINE (CENTER) 3' FEET BACK ANY OIL OR DIRT BUILD UP IS A SUSPECTED LEAK (DIRT STICKS TO OIL)...... SUSPECTED DOWN TIME 2 WEEKS FOR REPAIRS....... FAILURE TO REPAIR: I SUSPECT AND BELIEVE THIS MIGHT CAUSE TRANSAXLE TO FAIL POSSIBLY LOCKING FRONT WHEEL AND LOSS OF CONTROL ISSUE TO OCCUR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10652404November 4, 2014
ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2003 NISSAN MURANO. THE CONTACT INDICATED THAT THE CHARGER WARNING AND BRAKE WARNING LAMPS ILLUMINATED. THE CONTACT MENTIONED THAT THE BATTERY WOULD BE COMPLETELY DRAINED INTERMITTENTLY. IN ADDITION, THE CONTACT STATED THAT THE ENGINE WENT INTO A FAIL SAFE MODE AND PREVENTED THE VEHICLE FROM ACCELERATING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT REPAIR SHOP. THE TECHNICIAN ADVISED THE CONTACT TO TAKE THE VEHICLE TO THE DEALER FOR INSPECTION AND REPAIR. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 05V319000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 159,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10651198November 4, 2014
STEERING, ENGINE
2009 NISSAN MURANO. CONSUMER WRITES IN REGARDS TO ENGINE BELTS AND STEERING WHEEL PROBLEMS. *SMD THE CONSUMER STATED AFTER HE LEFT THE DEALER, HE HEARD A GRINDING SOUND WHEN HE TRIED TO ADJUST THE STEERING WHEEL, WHICH HE HAD NOT EXPERIENCED BEFORE. THE DEALER STATED IT WAS A KNOW PROBLEM, AND THERE WAS NOTHING THEY COULD DO. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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