Nissan Altima Complaints

15,602 consumer complaints on file.

#10482125October 24, 2012
STEERING
THE STEERING WHEEL WAS TURNED TO GO RIGHT, HOWEVER, THE VEHICLE KEPT GOING STRAIGHT. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10482159October 24, 2012
POWER TRAIN
I PURCHASED MY 2005 NISSAN ALTIMA ON OCTOBER 6, 2012 WITH THE ASSURANCE FROM THE DEALERSHIP THAT THE TRANSMISSION WAS GOOD AND STRONG. MY WIFE DROVE THE VEHICLE HOME AND UPON ARRIVING HOME SHE SAID THAT IT WAS DRIVING ROUGH. NOT KNOWING ANYTHING ABOUT VEHICLES, SHE STATED THAT IT DROVE LIKE SOMEONE LEARNING TO DRIVE A MANUAL CAR. SHE SAID THAT IT WAS JERKING AND SHIFTING HARD LIKE IT WAS IN THE WRONG GEAR(ESPECIALLY UPON ACCELERATING BETWEEN 1ST AND 2ND GEAR AND WHEN COMING TO A STOP, DOWNSHIFT IS REALLY HARD. ALSO COMING FROM REVERSE TO DRIVE, IT WOULD IDLE AS IF IN NEUTRAL WHEN PRESSING THE GAS THEN SUDDENLY JUMP VERY HARD INTO ACTUAL DRIVE). SHE BECAME TO FRIGHTENED TO DRIVE THE CAR. IN MEANWHILE I TOOK THE VEHICLE TO A LOCAL NISSAN DEALER(NOT THE NISSAN DEALERSHIP IT WAS PURCHASED FROM) TO HAVE IT CHECKED OUT AND IT WAS SAID THAT I NEEDED TO REPLACE THE TRANSMISSION. I CALLED THE NISSAN DEALERSHIP OUT IN GWINNETT, GEORGIA WHERE I PURCHASED THE VEHICLE AND TOLD THEM OF THE PROBLEM. THEY TOLD ME TO BRING IT IN AND HAVE THEM CHECK IT. I TOOK IT NOT KNOWING IF IT WOULD EVEN MAKE IT. THEY CHECKED IT OUT AND INDEED IT WAS THE TRANSMISSION NEEDING TO BE REPLACED. THE NISSAN DEALERSHIP WOULD NOT RESUME ANY RESPONSIBILITY FOR FIXING MY VEHICLE BECAUSE I BOUGHT IT "AS IS". AS I READ THE CMPLAINTS ON THIS SITE AND ABOUT A PENDING CLASS ACTION SUIT AGAINST NISSAN FOR FAULTY TRANSMISSION DESIGN IN THE 2005-2006 ALTIMAS AND OTHER NISSAN VEHICLES, IT IS APPARENT TO ME, THAT THEY NEED TO DO A RECALL BEFORE SOMEONE GETS INTO AN ACCIDENT AND GETS KILLED. NISSAN KNOWS THIS TRANSMISSION IS POORLY DESIGNED AND HAVE DONE NOTHING BUT TAKE PEOPLES MONEY IN REPLACING THE TRANSMISSION A $3,000-$4,000 COST. USUALLY AT THE CUSTOMERS EXPENSE BECAUSE CAR IS OUT OF WARRANTY. ONE MORE THING, THERE IS NO WARNING THAT ANYTHING IS WRONG WITH THE CAR, NO SERVICE ENGINE SOON LIGHT -NOTHING. HELP!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10481507October 23, 2012
STEERING
CAR ONLY 3 YEARS OLD. STEERING LOCK MALFUNCTION. WAS STRANDED. CAR WON'T EVEN START. HAD TO HAVE TOWED. PART IS SUPER EXPENSIVE. HOW IS THIS POSSIBLE ON RELATIVELY NEW CAR? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10481546October 23, 2012
STEERING
TL* THE CONTACT OWNS A 2009 NISSAN ALTIMA. THE CONTACT STATED THE ENGINE FAILED TO START AND THE BATTERY WARNING LIGHT STARTED TO ILLUMINATE. THE CONTACT MENTIONED THAT THE VEHICLE WAS EQUIPPED WITH A PUSH TO START IGNITION. THE VEHICLE WAS TOWED TO THE DEALER WHO STATED THE STEERING LOCK MECHANISMS FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 68,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10482026October 23, 2012
SUSPENSION, ENGINE, STEERING
ON AUG. 10TH WE RECD AN EMAIL FROM THE EMPIRE NISSAN FLEET MNGR [XXX]. HE STATED THAT THEY NEEDED TO HAVE THE CAR BACK AND WOULD PAY OUR FIRST MTH PYMT AND GIVE US A REPLACEMENT CAR OF LIKE KIND AND QUALITY. THEY WOULD NOT TELL US WHY THE VEH NEEDED TO BE RETURNED. WE NOTIFIED CORP NISSAN CONSUMER AFFAIRS DEPT AND THEY CONTACTED EMPIRE NISSAN. THEY FINALLY ADVISE THAT THE REASON THEY NEED THE VEH BACK WAS BECAUSE THERE WAS AN OPEN CAMPAIGN ON IT WITH A SINGLE RECALL. WE AGREED TO RETURN IT FOR THE REPAIR. WE TOOK THE VEH BACK TO NISSAN AND LATER ON THAT DAY, WE WERE NOTIFIED THERE WERE 10 RECALLS FOUND ON THE VEH! AT THIS POINT WE REALIZED THAT WAS WHY THEY WANTED TO SWAP THE VEH. THEY AGREED TO GIVE US A RENTAL CAR DURING REPAIRS. WE PICKED UP THE VEH & AS SOON AS WE LEFT, THERE WAS A CONSTANT BUZZING NOISE COMING FROM THE CAR, THERE WAS A LOT OF ROAD NOISE AND WHISTLING FROM THE WINDOWS, THE ENGINE WAS LOUD. WE CALLED THE GM [XXX] & ASK THEM TO BUY THE VEH BACK & THEY TOLD US THAT WE WERE ASKING TOO MUCH AND THAT WE ARE ACTING LIKE WE ARE THE VICTIM. WE ALSO CALLED THE SVS MGR, [XXX] TO MAKE HAVE THE VEH SERVICED AGAIN. HE WAS RUDE AND SAID HE DIDN'T WANT TO GET IN THE MIDDLE OF THIS WITH THE MANUFACTURE & TO NOT BRING THE VEH IN TO THEM FOR SVS & THEY WILL NOT BE PROVIDING A LOANER NOR A RENTAL FOR US. HE STATED HE WOULD HAVE AN ENGINEER COME OUT TO LOOK AT THE VEH TO DETERMINE THE COND. WE HAVE HEARD NOTHING. NISSAN HAS BEEN EVASIVE AND HAS NOT BEEN HONEST WITH US. KNOWING THAT VEH HAD SEVERAL MECHANICAL ISSUES, THEY ALLOWED US TO CONT TO DRIVE THIS VEH AND PUT US IN DANGER WITH NO REGARDS TO OUR SAFETY. JUST A DAY AGO WE SAW ON THE NEWS THERE ARE NOW TWO MORE RECALLS ON OUR VEH. NOW A TOTAL OF 12 RECALLS ON A BRAND NEW CAR! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10481350October 22, 2012
STRUCTURE:BODY
I TOOK MY VEHICLE FOR AN OIL CHANGE AND THE TECHNICIAN SHOWED ME THAT MY FLOOR BOARDS UNDER MY DRIVER AND PASSENGER SIDE SEATS WERE RUSTED OUT AND FORMING HOLES INTO THE CABIN OF MY CAR. HE WAS ABLE TO POKE ALL THE WAY THROUGH AND PUSH UP MY CARPET ON MY DRIVER SIDE FLOOR. I WAS ISSUED A FACTORY RECALL AROUND 2008 FROM NISSAN ABOUT LIVING IN A ROAD SALTED STATE (NJ) AND THE UNDERCARRIAGE NEEDED TO BE REPLACE. I BROUGHT MY CAR IN FOR THE RECALL IN NOV 2009. IT SEEMS THEY DID NOT REPLACE ALL THE AFFECTED AREAS. I CONTACTED NISSAN TODAY VIA THEIR 1-800 # AND WAS TOLD THERE WAS NO LONGER A WARRANTY OR RECALL OUT FOR MY VEHICLE CONCERNING THIS ISSUE. I DRIVE THE NISSAN AS MY MAIN TRANSPORTATION FOR MY CHILDREN AND I CAN NOT AFFORD TO FIX THIS ISSUE OUT OF MY OWN POCKET. IT IS UNSAFE AND UNEXPECTED FROM A 7 YEAR OLD CAR PURCHASE BRAND NEW. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10481364October 22, 2012
ENGINE
TL* THE CONTACT OWNS A 2003 NISSAN ALTIMA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH THE VEHICLE SUDDENLY STALLED. THE CONTACT STOPPED THE VEHICLE ON THE SHOULDER OF THE ROAD AND WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN STATED THE CAM AND CRANK SHAFT SENSOR NEEDED TO BE REPLACED. THERE WAS A RECALL UNDER NHTSA CAMPAIGN ID NUMBER: 03V455000 (ENGINE AND ENGINE COOLING) THAT MAY BE RELATED TO THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THE VIN WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 154,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10481291October 21, 2012
STRUCTURE:BODY
WHILE TAKING MY CAR IN FOR SERVICE (@ DEALER) DUE TO ADDRESS A CHECK ENGINE LIGHT (CATALYTIC CONVERTER), THE SERVICE ADVISOR TOOK ME OUT TO MY CAR TO POINT OUT 2 LARGE RUST AREAS - 1 EACH ON THE DRIVER/PASSENGER FLOOR BOARDS. THE ENTIRE REST OF THE CAR UNDERCARRIAGE HAS PRACTICALLY ZERO RUST. THE CAR WAS DEALER MAINTAINED FOR THE FIRST 5 YEARS AND OFF AND ON FOR THE LAST FOUR YEARS, BUT ALWAYS WITH REGULAR MAINTENANCE (OIL CHANGES, COOLANT/TRANSMISSION FLUSHES, ETC.) AT LEAST ONCE A YEAR, I USED THE COMPLIMENTARY VEHICLE INSPECTION - WHICH DOES NOT SPECIFICALLY CALL OUT RUST, BUT IT HAD TO BE OBVIOUS. RUST LIKE THAT DOES NOT JUST APPEAR OVER NIGHT. I CANNOT BELIEVE THAT I WAS NOT ADVISED OF THIS SOONER - IN FACT IT WAS NOT POINTED OUT AT A DEALER INSPECTION JUST 3 MONTHS EARLIER. SINCE I DO NOT PERFORM THE CAR MAINTENANCE I WOULD HAVE NO OTHER WAY OF NOTICING, UNLESS I SPECIFICALLY REQUESTED SOME KIND OF RUST INSPECTION -- OR ASKED TO GO LOOK AT MY VEHICLE EVERY TIME IT WAS IN FOR AN OIL CHANGE OR OTHER MAINTENANCE. READING THROUGH THE COMPLAINTS ON THIS BOARD AND THE INTERNET IN GENERAL, I'VE COME TO FIND OUT THIS IS A COMMON PROBLEM -- SEEMINGLY ATTRIBUTED TO A FAULTY DESIGN RELATED TO A DRAIN PLUG. WHEN THERE IS PRACTICALLY ZERO RUST ELSEWHERE, YOU CANNOT CLAIM THIS TO BE THE FAULT OF THE OWNER. I WAS NOT PLANNING ON GETTING RID OF THIS CAR FOR AT LEAST ANOTHER YEAR OR TWO, BUT NOW AM FORCED TO START LOOKING. THE REPAIR COST IS NOT WORTH THE VALUE OF THE CAR (BASED ON MILEAGE). WHILE I WOULD HAVE ONCE PURCHASED A NEW NISSAN WITH NO HESITATION (BASED ON MY ALTIMA'S RELIABILITY), I NOW AM FORCED TO RECONSIDER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10481115October 19, 2012
STRUCTURE:BODY
FLOOR PAN UNDER BOTH DRIVER AND PASSENGER SIDE FRONT FOOTWELLS HAS COMPLETELY RUSTED THROUGH. I'M NOT SURE WHEN THE RUST PERFORATION OCCURRED, AS I PURCHASED THE CAR USED IN MAY 2012 AND NOTICED THE PROBLEM SHORTLY THEREAFTER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10481177October 19, 2012
STEERING
I'M A FEMALE WHO WAS LEFT STRANDED IN A DARK PARKING LOT BECAUSE CAR WOULD NOT START. HAD TO BE TOWED. PROBLEM WAS STEERING WHEEL LOCKING MECHANISM. $811.00 FOR REPAIR AND 75.00 TOWING. PLEASE RECALL. PARTICULARLY SCARY BECAUSE WHEN I WAS PLAYING AROUND WITH REMOTE TRYING ANYTHING TO GET THE CAR TO START, I ROLLED THE WINDOWS ALL THE WAY DOWN WITH THE REMOTE AND COULD NOT GET THEM BACK UP. SO I WAS ALONE IN A DARK PARKING LOT WITH THE FRONT WINDOWS COMPLETELY ROLLED DOWN WAITING AN HOUR FOR THE TOW TRUCK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10480807October 17, 2012
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2013 NISSAN ALTIMA. THE CONTACT STATED THAT THE REAR VIEW MIRROR REFLECTED A GLARE FROM THE VEHICLE THAT WAS DRIVING BEHIND HIM. THE REAR VIEW MIRROR HAS A SWIVEL CONNECTED TO SO IF THERE WAS A GLARE THE DRIVER WOULD BE ABLE TO ADJUST THE MIRROR AS NEEDED. THE CONTACT STATED THAT AFTER ADJUSTING THE MIRROR IT DID NOT MOVE BACK INTO THE APPROPRIATE POSITION BUT SWIVELS ALL THE WAY AROUND AS IF IT WAS LOOSE. THE VEHICLE WAS TAKEN TO THE DEALER WHO DID NOT OFFER ANY ASSISTANCE SINCE THEY WERE NOT ABLE TO ALTER THE VEHICLES DESIGN. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO FILED A COMPLAINT AND STATED THAT THEY WOULD ESCALATE THE CASE. THE FAILURE MILEAGE WAS 5 AND THE CURRENT MILEAGE WAS APPROXIMATELY 300.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10480882October 17, 2012
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2004 NISSAN ALTIMA. THE CONTACT STATED THAT THE HEADLIGHTS WERE NOT VISIBLE AT NIGHT. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THERE WAS NO RECALL AND THE CONTACT WOULD HAVE TO PAY FOR THE REPAIRS HIMSELF. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO STATED THERE WAS NO RECALL AND ADVISED THE CONTACT TO TAKE THE VEHICLE TO THE DEALER FOR INSPECTION. THE VEHICLE WAS NOT REPAIR. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 98,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10480106October 15, 2012
AIR BAGS
PASSENGER AIRBAG "OFF" LIGHT STAYS ON EVEN WHEN SOMEONE IS SITTING IN THE PASSENGER SEAT. INTERMITTENT PROBLEM - ONGOING SINCE NEW. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10480023October 13, 2012
STEERING, ELECTRICAL SYSTEM
CAR WILL NOT START. THE INTELLIGENT KEY WARNING LIGHT IS ON AND PREVENTING ME FROM STARTING THE CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10479896October 12, 2012
POWER TRAIN
TL* THE CONTACT OWNS A 2007 NISSAN ALTIMA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 50 MPH, THE ENGINE STALLED WITHOUT WARNING. THE FAILURE RECURRED SPORADICALLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSIS. THE DEALER ADVISED THE CONTACT THAT THE TRANSMISSION WOULD NEED TO BE REPLACED. IN ADDITION, THE TECHNICIAN INFORMED THE CONTACT THAT THE INCORRECT OIL DIPSTICK WAS INSTALLED IN THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THERE WAS A TECHNICAL SERVICE BULLETIN ASSOCIATED WITH THE FAILURE UNDER NHTSA ITEM NUMBER: 10030088 (POWER TRAIN: AUTOMATIC TRANSMISSION). THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 118,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10479949October 12, 2012
SUSPENSION
WAS TURNING OUT OF DRIVEWAY AND HEARD A POPPING NOISE. WHEN I STOPPED TO LOOK, I NOTICED A BLACK BAR OR HOSE HANGING FROM THE BACK DRIVER SIDE SUSPENSION AREA. AFTER RESEARCH, I FOUND THAT THE SWAY BAR BREAKAGE IS A COMMON ISSUE ON THIS YEAR AND MODEL. WE JACKED THE CAR UP AND SAW RUST ON THE HOSE. I DROPPED THE CAR OFF AT NISSAN THIS MORNING AND THEY JUST CALLED TO CONFIRM THIS IS THE SWAY BAR. IT IS COVERED UNDER MY EXTENDED WARRANTY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10479951October 12, 2012
SERVICE BRAKES
PRESSED ON THE BRAKE WHILE PUSHING START BUTTON TO START CAR. CAR COULDN'T RECOGNIZE PRESSURE ON BRAKE AND WOULDN'T START. THIS HAPPENED ON 20+ OCCASIONS. AFTER A PERIOD OF 10-30 MINUTES EACH TIME, CAR WOULD EVENTUALLY START. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10479953October 12, 2012
STRUCTURE:BODY
FULLY RUSTED DRIVER AND PASSENGER FLOOR BOARDS. CAN SEE INTERIOR RUG UNDERNEATH VEHICLE. HAVE DONE A LOT OF RESEARCH AND THIS APPEARS TO BE A KNOWN ISSUE WITH NISSAN FROM 2002 AND 2005 RELATED TO CARS IN SALT STATES. HAVE SEEN MANY COMMENTS THAT DEFECTIVE STEEL WAS USED. WE HAVE BEEN ADVISED THAT THE STRUCTURAL INTEGRITY OF OUR CAR IS COMPROMISED. DEALER WANTS $1200 TO CUT OUT ROTTED FLOOR BOARDS AND WELD IN NEW FLOOR PANELS. HAVE CONTACTED NISSAN CUSTOMER CARE AND OPENED CASE. REGIONAL MANAGER CALLED AND REFUSES TO OFFER ANY COVERAGE FOR THIS ISSUE. ALSO, NISSAN AS A CORPORATION HAS DECIDED THAT THEY ARE NOT GOING TO OFFER ANY ASSISTANCE TO OWNERS WITH THIS WIDESPREAD PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10479974October 12, 2012
POWER TRAIN
THE VEHICLE SURGES AT AROUND 25MPH. IT CUTS OUT, SLOWS DOWN FOR A COUPLE SECONDS, THEN JERKS FORWARD. WHEN IT JERKS FORWARD, IT SLAM HARD LIKE IT IS DOING DAMAGE TO THE TRANSMISSION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10479730October 11, 2012
STRUCTURE
THE FLOORS IN THE ALTIMAS ARE ROTTING OUT, THIS IS 2002,2003,2004,2005,2006 AND MAYBE LATER MODELS. OBVIOUSLY AN ENGINEERING, DESIGN DEFECT. JUST READ ABOUT THIS AND CHECKED MY DAUGHTERS 2002, JUST CARPET ON THE PASSENGER SIDE. I HAVEN'T CHECKED DEEPER, BUT OTHER HAVE REPORTED ROTTED SEAT SUPPORTS. NISSAN BODY SHOP QUOTED 950.00 TO REPAIR/REPLACE ROTTED AREA. I AM LUCKY THAT I AM ABLE TO COVER THE COST OF HER REPAIR, OTHER MAY NOT BE SO LUCKY. THIS INFORMATION NEEDS TO BE AIRED IN THE NATIONAL PRESS BEFORE WE HAVE A SEAT FAILURE IN A CRASH THAT RESULTS IN DEATH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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