Nissan Altima Complaints

15,602 consumer complaints on file.

#10483661November 7, 2012
STRUCTURE:BODY
MY NISSAN HAD EXTENSIVE RUST DAMAGE TO THE LEFT AND RIGHT FRONT FLOOR PANS. IT WAS TAKEN TO A NISSAN DEALER. NISSAN WILL NOT REPAIR BECAUSE CAR IS OVER 80,000 MILES. THIS DAMAGE DID NOT HAPPEN IN THE LAST 4,000 MILES. FILED A CLAIM WITH NISSAN, AGAIN THEY WILL NOT REPAIR. I WAS TOLD TO SEND A LETTER TO NISSAN NORTH AMERICA CONSUMER AFFAIRS. I WAS TOLD BY A BODY SHOP THAT IT LOOKS LIKE THE CAR WAS NOT SEALED PROPERLY RIGHT FROM THE MANUFACTURER AND WATER ENTERED THROUGH THE FLOOR PAN SEAMS AND THE PLUG UNDER THE CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10483510November 6, 2012
STEERING
DROVE CAR 35 MILES WITH NO PROBLEMS. WHEN READY TO LEAVE LOCATION, CAR WOULDN'T START. INTELLIGENT KEY WOULD OPEN DOORS & TRUNK BUT THE IGNITION WOULD NOT RECOGNIZE THE KEY NOR THE SPARE. THE BRAKES WERE STIFF, ONLY LIGHT DISPLAYED ON DASH WAS INTELLIGENT KEY LIGHT. HAD TO BE TOWED TO DEALER. IT TOOK 2 DAYS FOR THEM TO FIGURE OUT THE PROBLEM. THE LOCK STEERING HAD TO BE REPLACED. $600+ FOR THE REPAIR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10483521November 6, 2012
STEERING
I WENT TO THE STORE ON SUNDAY AFTERNOON. I GOT BACK INTO MY CAR AND IT WOULDN'T START. I READ THE OWNERS MANUAL AND REALIZED THERE WAS NOTHING I COULD DO EXCEPT HAVE IT TOWED TO THE DEALERSHIP. MY CAR IS 3 YEARS OLD AND I TAKE GREAT CARE OF IT. BECAUSE IT WAS SUNDAY, THERE WAS NOBODY AT THE DEALERSHIP THAT COULD LOOK AT MY CAR UNTIL THE NEXT DAY. THE MECHANIC CALLED ME THE NEXT DAY AND SAID I NEED A NEW STEERING LOCK. HE SAID IT WAS AN ELECTRICAL ISSUE, BUT IT IS TREATED AS A MECHANICAL ISSUE. THAT'S FUNNY BECAUSE THE MECHANICAL WARRANTY RAN OUT 3 MONTHS PRIOR, BUT THE ELECTRICAL WARRANTY IS A 5 YEAR WARRANTY. HE SAID IT ISN'T COVERED, THEY COULD NOT PROVIDE ME WITH A COURTESY VEHICLE, AND THAT IT WOULD BE $812+ TO FIX. THIS IS FAULTY EQUIPMENT FROM NISSAN AND THIS ISSUE COULD NOT HAVE BEEN PREVENTED BY ANYTHING I COULD HAVE DONE OR NOT DONE. NOT ONLY AM I OUT $812+ FOR THE PART AND LABOR, I WAS STRANDED ALONE, I HAVE MISSED WORK BECAUSE I DON'T HAVE ANOTHER MODE OF TRANSPORTATION, MY INSURANCE COVERS NOTHING EXCEPT $75 FOR THE TOW (I PAID $115), AND I HAVE SPENT COUNTLESS HOURS ON MY PHONE WITH NISSAN. I'M OUT TIME, MONEY, DATA (ON MY PHONE PLAN), A PAYCHECK, AND A CAR!!! I WILL NEVER EVER PURCHASE ANOTHER NISSAN! I REALLY DON'T WANT THE ONE I HAVE NOW ANYMORE! THIS FAULTY PART SHOULD BE RECALLED!!! THERE SHOULD BE A WAY TO OVERRIDE THIS IF/WHEN IT HAPPENS SO YOU ARE NOT JUST STRANDED. INTELLIGENT KEY??? YEA RIGHT! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10483535November 6, 2012
STEERING
TL* THE CONTACT OWNS A 2009 NISSAN ALTIMA. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DETERMINED THAT THE STEERING LOCK FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE ISSUE. THE FAILURE AND CURRENT MILEAGES WERE UNAVAILABLE. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10483537November 6, 2012
ENGINE
CATALYTIC CONVERTER WENT OUT AND DESTROYED ENGINE. NOW CAR USES 1 QT OIL EVERY 100 MILES. NISSAN CLAIMS ENGINE IS OLD AND THERE IS NOTHING THAT THEY CAN DO. TOO MANY CARS HAVE THIS TYPE OF PROBLEM FOR IT TO JUST BE OLD ENGINES AND NOW THE OUT OF WARRANTY PEOPLE ARE PAYING FOR IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10483532November 6, 2012
STEERING, ELECTRICAL SYSTEM
THIS MORNING WAS VERY COLD. I WARMED MY CAR UP, WENT TO VOTE. WHEN I LEFT THE POLL, I GET TO MY CAR AND IT WON'T START, SAYS THAT THERE IS NO FOB IN THE CAR. THE RED SECURITY LIGHT IS FLASHING. SO I PUT THE FOB IN THE "DOGHOUSE" THAT IS SUPPOSED TO WORK AS A BACK UP METHOD.. NOTHING.. STILL WON'T START.. DISCONNECTED THE BATTERY, RECONNECTED AND TRIED AGAIN.. NOTHING. DID ALL MY RESEARCH TO FIND MANY MANY PAGE SO COMPLAINS ABOUT IT.. IT'S THE STEERING LOCK MECHANISM. SEEMS THEY DID AWAY WITH THAT FEATURE IN LATE 2010 MODELS.. GUESS THEY KNOW WHY.. SO NOW I'M STUCK WITH A $700 BILL FOR AN ISSUE HUNDREDS OF PEOPLE ARE HAVING. AS A MATTER OF FACT, MY CAR WAS THE SECOND 09 OF THE DAY WITH THE SAME EXACT ISSUE. COINCIDENCE?? I THINK NOT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10483384November 5, 2012
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2003 NISSAN ALTIMA. THE CONTACT STATED THAT WHILE AT A MECHANIC FOR UNRELATED REPAIR THE MECHANIC STATED THERE WAS RUST ON THE FRONT PASSENGER SIDE FLOOR BOARD. ALSO, THE MECHANIC STATED THAT THERE WAS A HOLE IN THE FLOOR BOARD DUE TO THE RUST. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN STATED THE FLOOR BOARD WOULD HAVE TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 145,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10483297November 4, 2012
STRUCTURE:BODY, SUSPENSION:FRONT:STABILIZER BAR
I TOOK MY VEHICLE IN TO HAVE THE OIL CHANGE DONE AND WAS INFORMED BY THE TECHNICIAN THAT THE REAR STABILIZER BAR ON THE PASSENGER SIDE WAS BROKEN AND A SECTION OF IT WAS HANGING DOWN. I IMMEDIATELY TOOK MY VEHICLE TO THE DEALERSHIP, WHERE THEY PLACED IT ON THE RACK AND CONFIRMED THIS INFORMATION. THE BROKEN STABILIZER BAR WAS REMOVED AND AN ORDER PLACED FOR THE NEW PART. THE SERVICE MANAGER AT THE DEALERSHIP CONFIRMED THAT "THERE WERE NO SIGNS OF ABUSE" AND THAT THEY JUST DON'T KNOW WHAT CAUSED THIS! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10483251November 3, 2012
STEERING
WHEN I TURN A CORNER THE STEERING IS STICKING. FEELS LIKE IT IS LOCKING UP THEN GO LOOSE. THE POWER FLUID IS FULL THAT IS NOT THE PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10483193November 2, 2012
AIR BAGS
TL* THE CONTACT OWNS A 2012 NISSAN ALTIMA. THE CONTACT STATED THAT THE PASSENGER SIDE AIR BAG WARNING LIGHT ERRONEOUSLY ILLUMINATED. THE VEHICLE WAS DRIVEN TO THE DEALER WHERE THE FAILURE COULD NOT BE REPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE ISSUE. THE FAILURE AND CURRENT MILEAGES WERE UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10482923November 1, 2012
ELECTRICAL SYSTEM, SERVICE BRAKES
TO WHOM IT MAY CONCERN, I WROTE THIS LETTER TO CONSUMER AFFAIRS AND TO THE CEO OF NISSAN: DEAR [XXX], MY NAME IS [XXX]AND I AM A CURRENT OWNER OF A 2008 NISSAN ALTIMA. FOR THE PAST THREE WEEKS, I HAVE BEEN DEALING WITH NISSAN'S WEST COAST REGIONAL OFFICE IN REGARDS TO ISSUES I HAVE BEEN EXPERIENCING WITH MY CAR. I HAVE BEEN TREATED VERY POORLY AND I AM ASTONISHED AND DISGRACED BY BOTH ONE OF YOUR NISSAN DEALERSHIPS HERE IN LOS ANGELES AND BY YOUR CORPORATE REPRESENTATIVES. AS A LEADER MYSELF FOR ONE OF THE MOST VALUABLE COMPANY'S IN THE WORLD, I HAVE FOUND MYSELF AT A LOSS FOR WORDS. [XXX], A MAN WHO HAS BEEN EMPOWERED TO MAKE DECISIONS FOR NISSAN, STATED BY BRETT LOCHER, HIS SUPERVISOR, HAS DECIDED THAT NISSAN SHOULD NOT FIX THE ISSUE THAT I HAVE BEEN EXPERIENCING SINCE THE FIRST DAY I LEASED THE CAR. I WAS LIED TO BY THE SALES REPRESENTATIVE THAT MY VEHICLE HAD TEMPORARY BATTERY ISSUES. LATER ON IN THE YEAR, I EXPERIENCED SIMILAR ISSUES. I WAS ADVISED BY YOUR DEALERSHIP IN GLENDALE, CA TO PAY FOR A NEW BATTERY EXCHANGE. AFTER PURCHASING THE VEHICLE, I EXPERIENCED THE SAME ISSUES UNTIL RECENTLY WHEN MY CAR BECAME INACTIVE TO THE THE START/STOP IGNITION SWITCH NOT RESPONDING WITH THE BRAKE HARNESS. ALTHOUGH I ADVISED YOUR REPRESENTATIVES THAT I HAVE BEEN EXPERIENCING THIS PROBLEM WAY BEFORE MY VEHICLE WAS OUT OF WARRANTY, THEY CONTINUED TO EXPLAIN TO ME THAT THEY WOULD NOT BE ABLE TO FIX THE CAR WITHOUT CHARGE BECAUSE NOW ITS OUT OF WARRANTY. THE CAR HAS AROUND 29,000 MILES AND HAS NEVER NEEDED SERVICE. I AM DISAPPOINTED FROM AN ETHICAL STANDPOINT AND I WOULD LIKE TO HAVE MY CAR FIXED. IT'S TIME FOR NISSAN TO STOP SERVING CRACKERS AND CHEESE AND BEGIN TO SERVE CAVIAR FOR CUSTOMER RETENTION. [XXX] CLASS ACTION LAWSUIT IS NEEDED! MANY PEOPLE ARE EXPERIENCING THESE PROBLEMS ALL OVER THE NET. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10482931November 1, 2012
STRUCTURE
THE FLOOR OF MY NISSAN ALTIMA IS RUSTING OUT. COULD CAUSE PROBLEMS IN THE FUTURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10482697October 31, 2012
POWER TRAIN
TL* THE CONTACT OWNS A 2013 NISSAN ALTIMA. THE CONTACT STATED THAT THE VEHICLE WOULD GO INTO NEUTRAL WHILE IDLING AND WOULD SLAM INTO GEAR WHEN ATTEMPTING TO ACCELERATE. THE CONTACT MENTIONED THAT IMMEDIATELLY AFTER THE FAILURE THE VEHICLE STALLED. THE VEHICLE WAS TAKEN TO THE DEALER WHO HAS NOT BEEN ABLE TO DIAGNOSE THE FAILURE. THE FAILURE MILEAGE WAS 500 AND THE CURRENT MILEAGE WAS 700.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10482732October 31, 2012
STRUCTURE:BODY
SEVERE RUSTING ON DRIVER AND PASSENGER FLOORBOARDS THAT IS RESULTING IN WEAKENED FRAME AND STRUCTURE. NEED HELP GETTING NISSAN TO FIX THIS KNOW ISSUE WITH THIS MAKE AND MODEL. THANK YOU. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10482796October 31, 2012
EQUIPMENT ADAPTIVE/MOBILITY, ELECTRICAL SYSTEM, STEERING
MY CAR IT WOULD NOT START. THERE WAS ABSOLUTELY NO ACTIVATION OF THE IGNITION SYSTEM. AFTER FOLLOWING ALL TROUBLE SHOOTING ADVICE IN THE CAR'S MANUAL, I TOWED THE CAR TO DEALER WHERE THEY STATED AN OPEN CIRCUIT IN STEERING CONTROL UNIT IS NOT TELLING THE CONTROL UNIT THAT THE STEERING WHEEL IS UNLOCKED AND READY TO START. THE STEERING LOCK CONTROL UNIT (PART# 487009N00B) NEEDED TO BE REPLACED. THIS IS ALL PART OF THE VEHICLE ANTI-THEFT IMMOBILIZER SYSTEM. THE COST TO REPLACE THIS UNIT WAS $1,062.90. I FEEL THIS IS A SERIOUS SAFETY FLAW IN THE 2009 NISSAN ALTIMA. 1. THIS WAS A FULLY FUNCTIONING CAR (EXCEPT FOR ANTI-THEFT GLITCH) THAT LEFT ME AND MY DAUGHTER STRANDED IN A VERY REMOTE AREA. 2. NISSAN PROMOTES HOW SAFE, RELIABLE AND ECONOMICAL THEIR CARS ARE, BUT THE ANTI-THEFT SYSTEM CAN DISABLE THE VEHICLE LEAVING DRIVER STRANDED WITH ONLY ONE OPTION, WHICH IS, TO BE TOWED TO A DEALER BECAUSE OF ANT-THEFT SYSTEM GLITCHES. 3. THE CAR, BEING ECONOMICAL, SHOULD NOT REQUIRE AN OVER $1,000 REPAIR BECAUSE OF AN ANTI-THEFT DEVICE CIRCUIT MALFUNCTION. 4. THERE ARE SEVERAL CONDITIONS THAT CAN OCCUR THAT WILL RESULT IN THE NISSAN ALTIMA BECOMING IMMOBILIZED STRANDING DRIVERS. I AM STATING ONLY ONE. THIS IS PARTICULARLY DANGEROUS ESPECIALLY TO FEMALE DRIVERS. 5. I FEEL THAT NISSAN SHOULD COME UP WITH AN OVERRIDE CODE OR DEVICE THAT WILL ALLOW A DRIVER TO ESCAPE FROM POTENTIALLY DANGEROUS SITUATIONS THAT WERE CREATED BY NISSAN'S VEHICLE IMMOBILIZER SYSTEM. ESPECIALLY WHEN THE CAR IS FULLY FUNCTIONAL EXCEPT FOR AN ANTI-THEFT IMMOBILIZING CIRCUIT FALSELY TELLING THAT THE VEHICLE IS NOT READY TO START. I BELIEVE THIS IS A SERIOUS SAFETY FLAW IN THEIR VEHICLE SECURITY SYSTEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10482681October 30, 2012
POWER TRAIN
THE TRANSMISSION IN MY 2009 ALTIMA BEGAN TO MAKE A WHINING NOISE. IT BEGAN TO SHUTTER AND MADE THE WHOLE VEHICLE RESPOND ERRATICALLY. WHEN STOPPED, THE VEHICLE WOULD MOVE FORWARD. NISSAN APPARENTLY KNOWS THERE IS A PROBLEM AND EXTENDED THE TRANSMISSION WARRANTY TO 120,000 MILES. THE PROBLEM IS NISSAN IS REPLACING THE FAULTY CVT TRANSMISSION WITH A "NEW" REPLACEMENT FAULTY TRANSMISSION. THERE IS NO RECALL ON THE VEHICLE. AFTER SEARCHING THE INTERNET, THERE ARE MANY PEOPLE HAVING PROBLEMS WITH THE TRANSMISSION. THERE ARE EVEN VIDEOS ON YOUTUBE DOCUMENTING PROBLEMS WITH THE 2009 ALTIMA TRANSMISSIONS. EVEN AFTER AN INITIAL REPLACEMENT, MANY VEHICLES ARE NEEDING MULTIPLE REPLACEMENT TRANSMISSIONS. TO MY KNOWLEDGE, NO ATTEMPT HAS BEEN MADE BY NISSAN TO SOLVE THE PROBLEM, THEY JUST REPLACE TRANSMISSIONS. A RECALL NEEDS TO OCCUR, AND NISSAN NEEDS TO FIX THE PROBLEM INSTEAD OF REPLACING IT. ONCE AGAIN, THERE IS NO RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10482305October 26, 2012
ENGINE
MY 2005 NISSAN ALTIMA 2.5 4 CYL QRD25 ENGINE HAS HAD CONSTANT PROBLEMS INCLUDING EXCESSIVE OIL CONSUMPTION WHICH LEAD TO CYLINDER 1 THROWING A ROD. RESEARCHED THIS PROBLEMS AND FOUND 1000'S OF OTHER PEOPLE WITH THE SAME PROBLEM. PURCHASED A REPLACEMENT ENGINE WITH 60,000 MILES AND THE SAME THING IS HAPPENING. NO OIL LEAKS, JUST USES A QUART OF OIL/PER 60 TO 100 MILES. NISSAN IS AWARE OF THIS SITUATION AND HAS REPLACED SEVERAL ENGINES. I SEE THAT THEY ARE NOW OFFERING AN EXTENDED WARRANTY BUT DOES NOT WISH TO HELP. WOULD LIKE TO PARTICIPATE IN A CLASS ACTION LAWSUIT IF ONE HAS BEGUN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10482355October 26, 2012
SERVICE BRAKES
THE BRAKE FEELS LIKE IT IS STICKING. WHEN YOU PRESS THE BRAKE AND RELEASE IT, IT FEELS LIKE IS IT IS NOT COMING BACK ALL THE WAY. ALSO, WHEN YOU PRESS THE BRAKE SOMETIMES IT STOPS OR SLOWS SUDDENLY OR FAST, AND OTHER TIMES IT IS NORMAL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10482188October 25, 2012
STRUCTURE:BODY
DRIVER AND PASSENGER SIDE FLOOR PAN RUSTED. HOLES ON BOTH SIDES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10482201October 25, 2012
ENGINE
I BOUGHT NISSAN ALTIMA 2003 ON AUGUST 20 2012. I DROVE IT AROUND 800 MILES AND DID OIL CHANGE AT LUBE EXPRESS THEY CHANGED OIL AT 67290 MILES, AFTER DRIVING FOR AROUND 200 MILES CAR WAS MAKING WEIRD NOISE FROM ENGINE. I GOT HELP OF A LOCAL MECHANIC, HE CONFIRMED THAT THERE WAS NO ENGINE OIL IN THE CAR !!! HE PUT FULL 5 QUART ENGINE OIL. I AGAIN GOT IT INSPECTED AT LUBE EXPRESS, THEY ALSO CONFIRMED THERE WAS NO LEAKAGE. THE THIRD REFILL DOES NOT LAST FOR LONG. AFTER 3 DAYS AGAIN 5 QUART ENGINE OIL WAS DISAPPEARED FROM ENGINE. I AGAIN GOT IT INSPECTED AT NISSAN DEALERSHIP ON 10/09/2012 THEY ALSO CONFIRMED THAT THERE WAS NO OIL LEAKS AND THEY DID BURNING OIL CONSUMPTION TEST, AGAIN THERE WAS NO ENGINE OIL IN THE CAR. THEY HAD SUGGESTED ME TO CHANGE ENTIRE ENGINE!!!. I CAN NOT DRIVE CAR AT ALL. THE ENGINE MAY CAUGHT FIRE !!! I SURFED LOT OF WEBSITES AND FOUND THAT IN NISSAN ALTIMA 2003, LOTS OF PEOPLE HAVE EXPERIENCED THE PROBLEM AND IT HAD OCCURRED AFTER 60,000 MILES I.E. AFTER WARRANTY EXPIRES AND SAME HAPPENED WITH ME AS WELL. I COMPLAINED AT NISSAN BUT THEY REPLIED THAT THEY CAN NOT DO ANYTHING SINCE WARRANTY EXPIRES. PROBLEM IN ALTIMA OCCURS AFTER ORIGINAL WARRANTY EXPIRES!!!! NISSAN IS SELLING CARS WHICH CAN CAUSE SERIOUS ACCIDENTS AND I WANT TO STOP THIS. PROBLEM IN ENGINE OCCURS AFTER WARRANTY EXPIRES. PLEASE HELP SINCE THIS MAY CASE LOSS OF LIFE AND SERIOUS ACCIDENTS. NISSAN CAN NOT ESCAPE FROM ITS SOCIAL RESPONSIBILITY SINCE THEY ARE SELLING JUNK CARS TO AMERICANS. I CAN PROVIDE LOT OF WEBSITE AND BLOGS TO PROVE THAT NISSAN SOLD 2003-ALTIMA WITH FAULTY ENGINES. THEY MUST RECALL ALTIMA 2.5L - 2003 AND THEY MUST FIND AMICABLE SOLUTION FOR THIS PROBLEM. I KNOW THAT I AM AT A BIG LOSS BUT MY EFFORT WILL HELP TO SAVE LOT OF LIVES WHO ARE DRIVING NISSAN CARS ON HIGHWAYS WITH HUGE RISK. I TRUST IN GOD AND LAW OF THE UNITED STATES OF AMERICA. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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