Nissan Altima Complaints

15,602 consumer complaints on file.

#10491590January 6, 2013
ENGINE
MORNING 6 AM WHILE DRIVING TO AIRPORT ALL OF SUDDEN SOME THING CAUSE THE CAR TO STALL RANDOMLY WHILE DRIVING. IMAGINE THAT HAPPENING AT 65MPH ON THE HIGHWAY! THAT FREAKED ME OUT! , AFTER DIAGNOSED THEY SAID THE PROBLEM ACTUALLY LIES IN A FAULTY SENSOR. I'M SURPRISED MORE PEOPLE HAVEN'T FILED COMPLAINTS ABOUT THIS AS IT SEEMS MANY PEOPLE HAVE THE SAME PROBLEM AND IT IS A SERIOUS SAFETY CONCERN AS IT CAN CAUSE THE CAR TO STALL RANDOMLY WHILE DRIVING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10491603January 6, 2013
STEERING
VEHICLE WOULD NOT START, HAD TO BE TOWED TO DEALER. IT WAS DETERMINED THAT THE STEERING WHEEL ACTUATOR HAD FAILED. THE COST TO REPLACE THE ACTUATOR IS APPX: $800. IN RESEARCHING THIS PROBLEM USING A GOOGLE SEARCH, IT APPEARS TO BE A WIDE SPREAD RECENT ISSUE WITH THE NISSAN ALTIMA. THIS PROBLEM CAN HAPPEN AT ANY TIME, HOWEVER, IT SEEMS TO BE A COLD WEATHER ISSUE. THE ACTUATOR IS DEFECTIVE AND SHOULD NOT BE FAILING IN A 3 YEAR OLD VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10490990January 4, 2013
STEERING, ELECTRICAL SYSTEM
9:30AM - STARTED CAR. PROCEEDED TO DRIVE 35 MINUTES. STOPPED CAR, WENT IN THE HOUSE FOR 20 MINUTES. CAME OUT, GOT IN CAR. WILL NOT START. THE FOLLOWING WAS OBSERVED: 1. INTELLIGENT KEY WILL UNLOCK AND LOCK THE DOORS, TRUNK, SOUND ALARM. 2. SMALL "KEY", YELLOW IN COLOR SYMBOL ILLUMINATED ON THE DASH. 3. START BUTTON DOES NOTHING, WILL NOT MOVE FROM THE "LOCK" POSITION. FAILURE: STEERING LOCK CONTROL MODULE (342.99 + TAX CND). TOOK IT APART, RESET THE GEARS, BACK IN ACTION (FOR NOW). CANADIAN CUSTOMER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10491007January 4, 2013
STEERING
THIS APPEARS TO BE A COLD-WEATHER RELATED ISSUE WITH THE STEERING LOCK MODULE. THE DEALERSHIP STATED THEY HAVE SEEN MORE AND MORE OF THESE PROBLEMS NOW THAT IT HAS BECOME COLD. THE COST TO REPLACE THIS DEFECTIVE PART, FROM THE DEALERSHIP, IS APPROXIMATELY $1,000. HTTP://WWW.CARPROBLEMZOO.COM/NISSAN/ALTIMA/2009/STEERING-FAILED-PROBLEMS.PHP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10491464January 4, 2013
POWER TRAIN
TL* THE CONTACT OWNS A 2009 NISSAN ALTIMA. THE CONTACT WAS DRIVING APPROXIMATELY 70 MPH WHEN THE TRANSMISSION FAILED. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER FOR DIAGNOSIS WHERE THE CONTACT WAS INFORMED THAT THE TRANSMISSION REQUIRED REPLACEMENT. THE VEHICLE WAS SCHEDULED FOR REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 140,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10491468January 4, 2013
ENGINE AND ENGINE COOLING
I TOOK POSSESSION OF MY NEW 2013 ALTIMA SV 2.5L 4 CYLINDER ON 11/17/2012. A SHORT TIME LATER I STARTED HEARING A RUMBLING, "LUGGING", SOUND COMING FROM THE ENGINE COMPARTMENT AND FEELING A VIBRATION ON THE GAS PEDAL AND STEERING WHEEL, ON LIGHT ACCELERATION FROM A STOP AT AROUND 1500 RPM. ON 12/13/2012 I TOOK THE VEHICLE BACK TO MY DEALER AND DROVE AROUND WITH MY SALESMAN AND A SENIOR TECHNICIAN, WHO BOTH STATED THEY HEARD THE RUMBLING NOISE. MY SALESMAN AND I WENT ON A DRIVE ON ANOTHER NISSAN ALTIMA 2.5 L SIMILAR TO MY CAR AND NEITHER OF US HEARD THE RUMBLING SOUND MY CAR MAKES. NO WORK WAS PERFORMED DURING THIS VISIT. ON 12/19/2012, I TOOK THE CAR BACK TO THE DEALER AND REPORTED THE SAME PROBLEM. THIS TIME THE SERVICE DEPT. ORDERED A SERPENTINE BELT AND BELT TENSIONER FOR MY CAR AND INSTALLED A PIECE OF INSULATION ON THE A/C LOW PRESSURE LINE. THE WORK ON THE A/C LINE DID NOT HAVE AN EFFECT ON THE NOISE AND VIBRATION LEVEL. MEANWHILE, I FILED A COMPLAINT WITH NISSAN CUSTOMER CARE AND WAS ASSIGNED A CASE NUMBER AND A "REGIONAL SPECIALIST TO HANDLE MY CASE. ON 12/21/2012, I RETURNED TO THE DEALER WITH THE SAME PROBLEM. ON THIS VISIT THE SERPENTINE BELT AND TENSIONER ON MY CAR WERE REPLACED BY NEW ONES. I WAS INFORMED BY THE DEALER THAT NISSAN WAS AWARE OF THE PROBLEM AND THE BELT AND TENSIONER SWAP WAS JUST A TEMPORARY SOLUTION. I DID NOTICED A FRACTIONAL DECREASE IN NOISE AND VIBRATION LEVEL AFTER THE SWAP. AS OF TODAY,01/04/2013, THE NOISE AND VIBRATION ARE BACK. THIS ISSUE HAS BECOME VERY ANNOYING AND DISTRACTING, TO THE POINT WHERE THE ABILITY TO CONCENTRATE FULLY ON MY DRIVING IS BEING AFFECTED. I RARELY USE THE CAR RADIO WHILE OPERATING MY VEHICLE FOR EXACTLY THIS SAFETY REASON. I'M CONCERNED THE IMPACT OF THE NOISE AND VIBRATION ON MY ABILITY TO CONCENTRATE FULLY ON MY DRIVING COULD LEAD TO AN ACCIDENT AND POSSIBLE INJURY. I HAVE NOT HEARD BACK FROM NISSAN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10491480January 4, 2013
POWER TRAIN
BROUGHT CAR IN TO DEALER FOR A RECALL THAT THE TRANSMISSION NEEDED TO BE REPROGRAMMED. SEVERAL WEEKS LATER NOTICED THAT THE ENGINE SOUNDED LOUDER AND RATTLED ON ACCELERATION. PROCEEDED TO GET WORSE BY THE DAY. BROUGHT TO DEALER ON WEDNESDAY AND WAS TOLD THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE HAS APPROXIMATELY 2000 MILES ON IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10490859January 3, 2013
ELECTRICAL SYSTEM, STEERING
WENT TO GO START MY CAR AND THE INTELLIGENT KEY INDICATOR LIGHT CAME ON. COULDN'T EVEN USE THE BACK UP METHOD TO START THE CAR. HAD TO GET IT TOWED TO THE DEALER. COULDN'T DO ANYTHING WITH THE CAR AND WAS LEFT IN AN ABANDONED LOT. NOT A VERY SAFE PLACE TO BE STUCK. ALSO, THERE WASN'T A WARNING PRIOR TO THIS. FROM THE SOUNDS OF IT THERE ARE MANY OTHERS THAT HAVE HAD THIS ISSUE AT RIGHT AROUND THE SAME MILEAGE MARK. I THINK IT'S TIME FOR NISSAN TO CONSIDER A RECALL. THIS IS ABSOLUTELY RIDICULOUS. I HAVE MY CAR AT THE DEALER NOW AND FROM THE SOUNDS OF IT WILL BE IN FOR A REPAIR OF AROUND 1,000 OR MORE. WILL NOT BE BUYING A NISSAN AGAIN UNLESS THE DO SOMETHING ABOUT THIS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10490938January 3, 2013
STEERING
TL* THE CONTACT OWNS A 2009 NISSAN ALTIMA. THE CONTACT STATED THAT WHILE PARKED, THE VEHICLE FAILED TO START AND WOULD NOT RECOGNIZE THE KEY IN THE IGNITION. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN ADVISED THAT THE STEERING LOCK MODULE NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THAT THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 101,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10490944January 3, 2013
STEERING
TL* THE CONTACT OWNS A 2009 NISSAN ALTIMA. THE CONTACT STATED THAT THE VEHICLE WOULD NOT START. THE DEALER WAS NOTIFIED AND ADVISED THE CONTACT TO JUMP START THE VEHICLE AND HAVE IT TOWED TO THE DEALER FOR DIAGNOSIS. THE CONTACT SEARCHED THE INTERNET FOR REASONS WHY THE VEHICLE WOULD NOT START AND SETTLED ON THE FACT THAT THE FAILURE WAS CAUSED BY A STEERING LOCK MECHANISM FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 64,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10490956January 3, 2013
STEERING, ELECTRICAL SYSTEM
IT WAS THE FIRST CHILL IN CHICAGO AND THE CAR WAS PARKED IN THE STREET. WHEN I TRIED TO START THE CAR IT WOULD ONLY LIGHT UP THE INTELLIGENT KEY WARNING LIGHT IN THE DASH INDICATING AN ISSUE WITH THE INTELLIGENT KEY-LESS SYSTEM. UPON FURTHER RESEARCH (A SIMPLE GOOGLE SEARCH "NISSAN ALTIMA INTELLIGENT KEY WARNING LIGHT ISSUES") INDICATED THAT IS A VERY COMMON ISSUE WITH ALTIMAS AND IS RELATED TO THE "STEERING LOCK" MECHANISM. I HAD TO TOW THE CAR TO THE DEALERSHIP AND A QUICK CALL TO THE SERVICE DEPARTMENT QUICKLY CONFIRMED THAT THIS WAS SOMETHING THEY SERVICE FREQUENTLY. THE DEALER HIMSELF INDICATED THAT THE LAST PART IN THEIR INVENTORY WAS JUST FITTED IN ANOTHER CAR. THIS IS USED CERTIFIED NISSAN ALTIMA AND THE EXTENDED WARRANTY DID NOT COVER THE REPAIR. THE TOTAL COST OF THE REPAIR WAS $1299.30. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10490962January 3, 2013
STEERING
TRIED TO START MY CAR BEFORE WORK AND IT WOULD NOT START. KEYLESS ENTRY STILL WORKED AND LIGHTS WOULD TURN ON. TRIED JUMPER CABLES, BUT THAT DID NOT WORK EITHER. CAR HAS KEYLESS IGNITION AND WHEN I WOULD TRY TO START IT, A LIGHT ON THE DASHBOARD INDICATED THE KEY WAS NOT REGISTERING. CALLED DEALERSHIP AND WAS TOLD TO TRY NEW KEY BATTERIES; BOUGHT NEW KEY BATTERIES ($8), INSTALLED THEM, NO CHANGE. CALLED DEALERSHIP BACK AND WAS TOLD TO HAVE CAR TOWED TO DEALERSHIP ($88). AFTER INSPECTION, WAS TOLD "DIAGNOSIS FOUND STORED CODES FOR STEERING LOCK FAILURE. REPLACEMENT NEEDED" ($740). FORTUNATELY, MY CAR DID NOT JUST TURN OFF WHILE I WAS DRIVING, BUT WHEN I FOUND THESE OTHER REPORTS (HTTP://CAR-AND-SAFETY.COM/NISSAN-370Z-SAFETY/NISSAN-370Z-2009.HTM#STEERING) I DECIDED I BETTER ALSO REPORT MINE; SOUNDS LIKE AN ON-GOING ISSUE THAT HAS BEEN/COULD BE DANGEROUS FOR OTHERS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10490703January 2, 2013
STEERING, SUSPENSION
APPROXIMATELY 12/24/12 NOTICED A KNOCKING SOUND COMING FROM THE RIGHT REAR. ON 12/27/12 STOPPED TO HAVE TIRE PRESSURE CHECKED AND ASKED IF THEY COULD CHECK THE REAR END. THE TECH ADVISED THAT SWAY BAR WAS BROKEN IN TWO ON THE RIGHT REAR OF VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10490734January 2, 2013
AIR BAGS
PASSANGER AIR BACK INDICATOR(LIGHT) SOMETIME COME UP EVEN THOUGH ADULT SITTING ON PASSENGER SHEET. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10490763January 2, 2013
ENGINE
TL* THE CONTACT OWNS A 2002 NISSAN ALTIMA. THE CONTACT STATED THAT WHILE TRAVELING 65 MPH, THE VEHICLE SUDDENLY STALLED. THE VEHICLE WAS ABLE TO BE MOVED TO THE SHOULDER WHERE IT WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS INSPECTED BY A PRIVATE MECHANIC BUT HE WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE ISSUE. THE FAILURE AND CURRENT MILEAGES WERE 170,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10490767January 2, 2013
STEERING
TL* THE CONTACT OWNS A 2011 NISSAN ALTIMA HYBRID. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35-40 MPH, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER. IN ADDITION, THE TIRES WOULD NOT RESPOND TO MOVEMENTS OF THE STEERING WHEEL. THE VEHICLE WAS LATER TAKEN TO THE DEALER WHERE THEY ADVISED HER THAT THE RACK AND PINION FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 50,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10490797January 2, 2013
STEERING
TL* THE CONTACT OWNS A 2009 NISSAN ALTIMA. THE CONTACT STATED THAT THE VEHICLE FAILED TO START AFTER ATTEMPTING TO START THE VEHICLE USING THE PUSH-TO-START BUTTON. THE VEHICLE WAS TOWED TO A DEALER WHERE THEY ADVISED HER THAT THE STEERING LOCKING SYSTEM FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 75,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10490824January 2, 2013
STEERING
THE NIGHT BEFORE EVERYTHING WAS WORKING FINE. I WAS 1300 MILES FROM HOME VISITING RELATIVES. I GOT OUT OF MY CAR TURNED MY CAR OFF AND LOCKED IT UP AS USUAL. IN THE MORNING, I GOT BACK INTO MY CAR TO GO SOME WHERE AND MY CAR WOULD NOT START THE YELLOW KEY INDICATOR LIGHT WAS ILLUMINATED IN THE LEFT SIDE OF THE CAR I COULD NOT PRESS THE BRAKE IT WAS VERY STIFF AND THE START BUTTON WOULD NOT COME OUT OF THE LOCK POSITION. AFTER RESEARCHING VIA THE INTERNET I HAVE FOUND THAT THERE IS A VERY COMMON PROBLEM WITH ALL 2009 MAKES OF NISSAN AND THE STEERING LOCK MECHANISM MALFUNCTIONING AFTER HAVING THE CAR FOR APPROXIMATELY 3 YEARS AND THE CAR BEING UNDER 50,000 MILES THIS PART HAS BEEN RECALLED IN OTHER MODELS OF NISSAN BUT NOT IN THE 2009 MODELS. ALTHOUGH I UNDERSTAND THIS REPAIR AT A DEALER CAN RUN UPPERWARDS OF $1,000.00, I WAS LUCKY MY DAD'S MECH DID IT FOR AROUND $600,00.THERE DEFINITELY NEEDS TO BE A FORMAL RECALL ON THIS PART BECAUSE IT HAS AFFECTED TOO MANY PEOPLE AND IT COULD EASILY RESULT IN DEATH IF THE LOCK OUT TAKES PLACE IN TRAFFIC, NOT A NICE FEELING TO BE 1300 MILES FROM HOME AND HAVING A MAJOR PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10490658January 1, 2013
STRUCTURE
MY WIFE'S 2004 NISSAN ALTIMA FLOOR BOARD ON PASSENGER SIDE IS ROTTED OUT. TOOK THE CAR TO NISSAN DEALER WERE WE BOUGHT THE CAR AND THE THE MANAGER FROM THE SERVICE DEPARTMENT SAID THAT A JACK MADE THE PROBLEM. NOT TRUE A LOT OF NISSAN ALTIMA THIS YEAR AND OLDER HAVE THE SAME PROBLEM. THE CAR HAD 75000 MILES ON IT AND THE HOLE WAS THE SIZE OF A BASEBALL NOW IT'S ABOUT OVER A FOOT LONG BY A FOOT WIDE. WHAT CAN I DO TO RESOLVE THIS PROBLEM. THERE SHOULD BE A RECALL FOR THIS MAJOR PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10490556December 31, 2012
STEERING, ELECTRICAL SYSTEM
WAS OUT SHOPPING AT COSTCO, CAME OUT OF STORE AND CAR WOULD NOT START. INTELLIGENT KEY INDICATOR LIGHT WAS DISPLAYING ON THE DASH. THE BRAKE PEDAL WOULD NOT DEPRESS AND PUSH BUTTON WOULD NOT START THE CAR. TRIED TO MANUALLY OVERRIDE BY INSERTING THE KEY FOB IN THE SLOT - STILL WOULD NOT START. AS I WAS STRANDED HAD TO CALL HUSBAND TO COME GET ME. HAD HIM BRING OTHER KEY FOB, STILL WOULD NOT WORK. HAD TO HAVE THE VEHICLE TOWED TO THE DEALERSHIP AS CAR IS COMPLETELY DISABLED AND WILL NOT RUN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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