Nissan Altima Complaints

15,602 consumer complaints on file.

#10490589December 31, 2012
STEERING
MY CAR WAS RUNNING FINE AND RECEIVED A WARNING LIGHT THAT THE BATTERY NEEDED TO BE REPLACED IN MY INTELLIGENT KEY FOB. WENT TO START CAR AND IT WOULD NOT START AND THE WARNING LIGHT STILL APPEARED. WE REPLACED BATTERY IN FOB AND STILL THE CAR WOULD NOT START. AFTER TALKING WITH DEALER WE FIND THAT THE STEERING LOCK MECHANISM GOING OUT WAS A VERY COMMON PROBLEM AND THEY HAD 5 INCIDENTS OF IT JUST THIS WEEK. AFTER DOING MORE RESEARCH AND SEEING HOW COMMON THE PROBLEM WAS WE ARE WONDERING WHY THIS YEAR MAKE AND MODEL HAS NOT MADE THE RECALL LIST YET. PROBLEM COST BETWEEN $600-$1000 TO REPAIR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10490600December 31, 2012
STEERING
ON 12/28/2012 MY 2009 NISSAN ALTIMA DISPLAYED A YELLOW KEY WARNING INDICATOR ON MY DASH BOARD. THINKING THAT IT WAS MY KEY BATTERY, I HAD IT CHANGED AND THE LIGHT WENT AWAY FOR 2 DAYS. ON SUNDAY, 12/30/2012 IT REAPPEARED AS I WAS DRIVING TO A CHRISTMAS GATHERING. AFTERWARDS I WENT TO MY CAR AND TRIED TO START IT UP. THE YELLOW KEY WARNING STILL APPEARED ON MY DASHBOARD BUT NO OTHER RESPONSE WAS SEEN FROM MY CAR. I HAD TO HAVE IT TOWED TO A DEALERSHIP HERE IN TULSA, OK TO HAVE DIAGNOSTICS RUN AND IT SHOWS THAT ITS THE STEERING LOCK MECHANISM HAS MALFUNCTIONED. AFTER RESEARCHING THIS AND FINDING THAT THIS HAS BEEN A PROBLEM IN OTHER YEARS OF THE NISSAN ALTIMA, I FIND IT UNACCEPTABLE THAT THIS ISSUE HASN'T BEEN ADDRESSED AND THE PART HASN'T BEEN RECALLED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10490604December 31, 2012
STEERING
I WENT TO START 2009 NISSAN ALTIMA CAR WOULD NOT START. IT WAS NOT SOMETHING SIMPLE AS A BATTERY OR STARTER AND THERE WAS NO WAY TO START THE CAR. IT COMPLETELY LOCKED UP. WE ENDED UP HAVING TO HAVE THE CAR TOWED AND DISCOVERED THAT THE STEERING LOCK UNIT WAS BROKEN. THE REPAIR SHOP DID RESEARCH AND TESTING AND FOUND OUT THAT THIS IS A KNOWN ISSUE FROM NISSAN WITH NO RECALL. NISSAN INDICATED THAT THIS WAS NOT A SAFETY ISSUE AND THEREFORE NO RECALL WAS NECESSARY. OUR CONCERN IS THAT NISSAN KNOWING THAT THEY HAVE A DEFECTIVE PART, WHERE THEY KNOW THEIR CARS WILL NOT START AT ANY GIVEN TIME WITHOUT WARNING AND IN FACT MAY POTENTIALLY PLACE THEIR CONSUMERS IN AN UNSAFE SITUATION. NOT TO MENTION THE COST OF THE REPAIR IS STEEP AND IT IS A REPAIR THAT THE CONSUMER IS RESPONSIBLE FOR AT NO FAULT OF THEIR OWN. ALSO ANOTHER CONCERN IS IF THE REPLACEMENT PART IS TRULY AN "UPDATED VERSION" OR STILL HAS THE DEFECT? IS THIS BOUND TO HAPPEN AGAIN AT ANY GIVEN TIME NOT KNOWING WHEN OR WHERE, AND ALSO RACK UP ANOTHER COSTLY REPAIR? I HAVE RESEARCHED AND CAME ACROSS MULTIPLE WEBSITES OF HUNDREDS OF OTHER ALTIMA OWNERS THAT HAVE HAD THE SAME THING HAPPEN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10490611December 31, 2012
ENGINE
RECENTLY THE ENGINE BLEW ON MY ALTIMA. IT HAD BEEN FUNCTION PROPERLY AND RECEIVED REGULAR MAINTENANCE SINCE ITS PURCHASE DATE ROUGHLY 6 MONTHS AGO WITH ABOUT 74,000 MILES. THE CATALYTIC CONVERTER FAILED AND OVERHEATED AT AROUND 78,000 MILES. CURRENTLY IT IS BURNING THROUGH ABOUT 3 LITERS OF OIL A WEEK. BECAUSE OF THE DAMAGE CAUSED BY CATALYTIC CONVERTER, THE ENGINE IS NO LONGER SERVICEABLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10490487December 30, 2012
STRUCTURE:BODY
FLOOR BOARD RUST THROUGH DEFECT ON ALL 2003 TO 2006 NISSAN ALTIMA'S THAT I LOOKED AT BEFORE PURCHASING MY CURRENT ALTIMA, WHICH HAS RECENTLY SUFFERED THE SAME SAFETY DEFECT. I'M AFRAID IT WILL BECOME A FRED FLINTSTONE PEDAL CAR AT SOME POINT IN THE FUTURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10490436December 29, 2012
STEERING
ON DECEMBER 27TH I WAS SITTING IN MY CAR WITH THE CAR ON AND EVERYTHING WORKED FINE I GOT OUT OF MY CAR TURNED MY CAR OFF AND LOCKED IT UP AS USUAL. LATER THAT EVENING I GOT BACK INTO MY CAR TO GO SOME WHERE AND MY CAR WOULD NOT START THE YELLOW KEY INDICATOR LIGHT WAS ILLUMINATED IN THE LEFT SIDE OF THE CAR I COULD NOT PRESS THE BRAKE IT WAS VERY STIFF AND THE START BUTTON WOULD NOT COME OUT OF THE LOCK POSITION. AFTER RESEARCHING VIA THE INTERNET I HAVE FOUND THAT THERE IS A VERY COMMON PROBLEM WITH ALL 2009 MAKES OF NISSAN AND THE STEERING LOCK MECHANISM MALFUNCTIONING AFTER HAVING THE CAR FOR APPROXIMATELY 3 YEARS AND THE CAR BEING UNDER 50,000 MILES THIS PART HAS BEEN RECALLED IN OTHER MODELS OF NISSAN BUT NOT IN THE 2009 MODELS AFTER SPEAKING WITH A NISSAN REPRESENTATIVE AND A NISSAN DEALER I WAS ADVISED TO HAVE MY VAR TOWED TO THE DEALER AND HAVE THE MALFUNCTIONING PART REPLACED AT THE COST OF 1175.00 FOR THE PART THE LABOR AND TOWING. THERE DEFINITELY NEEDS TO BE A FORMAL RECALL ON THIS PART BECAUSE IN THE LAST DAY I HAVE READ OVER 300 INSTANCES OF THE SAME MALFUNCTION HAPPENING TO VARIOUS NISSAN CAR OWNERS THAT OWN THE 2009 MODEL. I AM RIGHT NOW PUTTING TOGETHER A CLASS ACTION SUIT AGAINST NISSAN FOR THE UNFAIR TREATMENT OF THERE CONSUMERS AND FOR OVERLOOKING A VERY SERIOUS DEFECT IN THE PRODUCT THEY ARE SELLING. ALSO THIS REPAIR IS NOT COVERED UNDER THE WARRANTY SOMEONE REALLY NEEDS TO INVESTIGATE THIS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10490297December 28, 2012
STRUCTURE
I AM ORIGINAL OWNER OF A 2005 ALTIMA. WE RECENTLY DISCOVERED BOTH THE DRIVER AND PASSENGER SIDE FLOORBOARDS ARE RUSTED OUT/THROUGH. THIS CAR HAS BEEN WELL CARED FOR AND THIS IS A MAJOR CONCERN AND SAFETY ISSUE. I HAVE RESEARCHED THIS AND SEEN NUMEROUS ON-LINE BLOGS AND FORMAL COMPLAINTS FILED TO NHTSA ON THE SAME ISSUE FOR NISSAN OWNERS. I DID PERSONALLY CONTACT NISSAN CONSUMER AFFAIRS AND FILED A CLAIM WITH THEM ON THIS MATTER. THEY VERY POLITELY TURNED ME DOWN ON ANY SUPPORT FOR THE STRUCTURAL ISSUE AND SAID THE CAR IS TOO OLD (7 YRS) AND NOT UNDER WARRANTY ANYMORE. THE QUOTE TO FIX THIS ISSUE IS $1,100.00 THAT I DON'T HAVE AND I AM VERY DISAPPOINTED IN NISSAN TO NOT STAND BEHIND THIS STRUCTURAL ISSUE. I HOPE THE NHTSA CAN HELP ME IN THIS MATTER AND OTHER OWNERS FACING THE SAME PROBLEM. THANK YOU *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10490316December 28, 2012
POWER TRAIN
TL* THE CONTACT OWNS A 2005 NISSAN ALTIMA. THE CONTACT STATED THAT WHILE DRIVING 15 MPH, THE VEHICLE JERKED AS IT CHANGED GEARS. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR INSPECTION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 57,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10490322December 28, 2012
AIR BAGS
I WAS DRIVING ABOUT 30 MILES/PER HOUR THROUGH AN INTERSECTION AND A DRIVER DRIVES TO MAKE A LEFT HAND TURN I FRONT OF ME. MY CAR WAS STRUCK MOSTLY IN THE FRONT TOWARDS THE DRIVER SIDE. MY AIRBAG (DRIVER SIDE) DID NOT DEPLOY, BUT THE OTHER DRIVER'S DID. AFTER THE ACCIDENT MY CAR WAS IN-DRIVABLE AND HAD TO BE TOWED. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10490360December 28, 2012
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2012 NISSAN ALTIMA. THE CONTACT STATED THAT WHILE DRIVING 5 MPH, SHE WAS TRYING TO TURN THE RADIO ON BUT ACCIDENTALLY TURNED THE ENGINE OFF BECAUSE THE RADIO AND PUSH-TO-START BUTTONS WERE ABNORMALLY CLOSE IN PROXIMITY. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR INSPECTION AND WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED BUT PROVIDED NO ASSISTANCE. THE FAILURE MILEAGE WAS 18,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10490390December 28, 2012
ENGINE, ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL, ENGINE AND ENGINE COOLING
MULTIPLE TIMES WHILE DRIVING BETWEEN 30-45 MPH THE VEHICLE HAS STALLED AND NOT PRODUCED FULL ENGINE POWER WHEN PUSHING ON THE ACCELERATOR. THIS HAS CAUSED SERIOUS CONCERN FOR THE SAFETY OF MY FAMILY AND MYSELF. CHECK ENGINE LIGHT CAME ON AND I TOOK THE VEHICLE TO NISSAN SERVICE REPAIR (AUGUST 2011, ~94K MILES). NISSAN RAN DIAGNOSTICS AND STATED THAT THE CIRCUIT BOARD FOR CRANK/CAM SENSORS HAD FAILED. PAID $430 TO REPLACE CRANKSHAFT AND CAM/CRANK SENSORS. FAST FORWARD TO DECEMBER 2012 (~110K MILES) WHERE I EXPERIENCED THE SAME EXACT ISSUES ALONG WITH REDUCED ENGINE POWER WHEN PRESSING ON THE ACCELERATOR. ANOTHER LOCAL MECHANIC DETECTED THAT THE CAM/CRANK SENSORS NEEDED TO BE REPLACED AGAIN. I DID SOME RESEARCH AND FOUND OUT ABOUT RECALL #03V455000, WHICH DESCRIBES THE EXACT SYMPTOMS THAT I HAVE BEEN HAVING. I CALLED THE NISSAN SERVICE DEPARTMENT THAT REPLACED THE SENSORS IN 2011 WHO SAID THAT MY VIN WASN'T INCLUDED IN THE RECALL SO I DIDN'T QUALIFY. AFTER READING THE COMPLAINTS ON THIS SITE FOR THIS SPECIFIC YEAR/MAKE/MODEL, IT IS BEYOND ME HOW NOTHING HASN'T BEEN FLAGGED ABOUT THIS BEING AN ISSUE. ALL THESE PEOPLE ARE HAVING THE SAME PROBLEMS (MULTIPLE TIMES) YET THEY ARE TOLD THEIR VIN'S DON'T QUALIFY UNDER THE RECALL?? SOMETHING IS FISHY THERE. OTHER COMPLAINTS WITH THE SAME EXACT ISSUE INCLUDE THE FOLLOWING NUMBERS: ODI ID NUMBERS: 10416743, 10384742,10370526,10342438,10332467, 10318898, 10318045, 10314479, 10283487, 10278805. THANK YOU FOR ANY ASSISTANCE OR LIGHT THAT CAN BE SHED ON THIS ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10490168December 27, 2012
ELECTRICAL SYSTEM, STEERING
WHILE DRIVING MY NISSAN 2009 ALTIMA TODAY THE WARNING LIGHT (YELLOW KEY) CAME ON AFTER HITTING A POT HOLE, WHEN I HAD TO PRESS ON MY BRAKES TO STOP AT A RED LIGHT THE CAR KILLED AND THE RED CAR WARNING LIGHT STARTED FLASHING , WHEN THE CAR CAME TO A COMPLETE STOP I PUT IT IN PARK AND TRIED TO DEPRESS THE START BUTTON. NOTHING HAPPENED, THE CAR WAS NOT RECOGNIZING THE INTELLIGENT KEY. THE YELLOW KEY WARNING LIGHT MEANS THE STEERING MECHANISM IS FAILING SO THE INTELLIGENT KEY WON'T WORK. SO HERE I WAS SITTING IN THE MIDDLE OF TRAFFIC WITH A CAR THAT WON'T START AND I CANNOT GET OUT OF PARK TO PUT IN NEUTRAL TO PUSH OUT OF THE TRAFFIC. I HAD TO HAVE THE CAR TOWED. AFTER MUCH RESEARCH I AM FINDING THIS IS AN ISSUE KNOWN BY NISSAN THEY NO LONGER PUT THIS PART IN THE 2010 HAVE DONE RECALLS FOR THIS ON OTHER MODELS AND YEARS BUT NOT THIS ONE. THIS IS A SAFETYY ISSUE AND SHOULD BE A RECALL ARE THEY WAITING FOR SOMEONE TO GET HURT BEFORE THEY ISSUE A RECALL? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10489962December 27, 2012
AIR BAGS
2007 NISSAN ALTIMA 3.5 SE. CONSUMER WRITES IN REGARDS TO PASSENGER SEAT PROBLEMS IN VEHICLE. *SMD THE COSUMER STATED ANYONE WHO SAT IN THE PASSENGER SEAT, THE AIR BAG SENSOR DID NOT RECOGNIZE THE SEAT WAS OCCUPIRED. THE WARNING READ, NP PASSENGER IN THE SEAT. THE CONSUMER STATED THERE WAS A RECALL ON THE EXACT PROBLEM. HOWEVER, HIS VEHICLE IDENTIFICATION NUMBER WAS NOT INCLUDED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10490181December 27, 2012
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 NISSAN ALTIMA. THE CONTACT WAS DRIVING APPROXIMATELY 35 MPH WHEN THE VEHICLE SUDDENLY STALLED. THE CONTACT ATTEMPTED TO RESTART THE VEHICLE BUT TO NO AVAIL. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE APPROXIMATE FAILURE MILEAGE WAS 60,250.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10490203December 27, 2012
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 NISSAN ALTIMA. THE CONTACT STATED THAT THE VEHICLE WOULD NOT START. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING BUT WAS NOT REPAIRED. THE CONTACT DID NOT KNOW THE CAUSE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 124,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10490225December 27, 2012
ENGINE
TL* THE CONTACT OWNS A 2003 NISSAN ALTIMA. THE CONTACT STATED THAT WHILE DRIVING 35 MPH THE VEHICLE STALLED WITH THE ILLUMINATION OF THE SERVICE ENGINE SOON WARNING LIGHT. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AFTER PUMPING THE ACCELERATOR PEDAL SEVERAL TIMES. THE VEHICLE WAS TAKEN TO A MECHANIC WHO PERFORMED A DIAGNOSTIC TEST AND ADVISED THAT THE CIRCUIT BOARD FOR THE CRANK POSITION SENSOR FAILED. THE DEALER WAS THEN NOTIFIED WHO ADVISED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 03V455000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOTIFIED WHO CONFIRMED THAT THE VEHICLE WAS NOT INCLUDED UNDER THE RECALL AND OFFERED NO FURTHER ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 180,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10490118December 26, 2012
STEERING, ELECTRICAL SYSTEM
HAVE HAD THIS CAR FOR 2+ YEARS NOW, LIVED IN ARIZONA AND FLORIDA. I NOW LIVE IN MARYLAND. THIS MORNING WAS SLIGHTLY COLDER THAN NORMAL, WITH SLEET COMING IN LAST NIGHT. MY WIFE ATTEMPTED TO START THE CAR THIS MORNING WHILE I WAS AWAY AT WORK AND COULD NOT GET IT TO START. LOOKING AT THE DASH INDICATORS, IT SHOWED THE ORANGE INTELLIGENT KEY LIGHT ON, AND WHEN I TRIED TO START THE CAR, THE IGNITION BUTTON WOULD NOT SWITCH OUT OF LOCK. TRIED TO GET THE CAR INTO NEUTRAL, BUT BRAKES APPEAR TO BE FIRM IN PLACE AND WILL NOT UNLOCK THE SHIFTER OUT OF PARK. LOOKED ONLINE FOR A FEW SOLUTIONS, BUT NONE HAVE WORKED SO FAR (UNHOOKING BATTERY, MOVING THE STEERING COLUMN). CALLED THE NISSAN DEALERSHIP NEAR HERE AND THEY WANT ME TO TOW IT IN BEFORE THEY CAN EVEN GUESS AT THE CAUSE (WHICH I WOULD HAVE NO ISSUE WITH IF THIS WAS AN UNCOMMON THING, BUT THERE ARE NUMEROUS REPORTS OF THIS ONLINE, MOST POINTING TO THE SAME THING: A SHODDY PART THAT I NEED TO PAY $500 PLUS LABOR TO REPLACE ). EVENTUALLY THIS WILL HAVE TO GET FIXED, BUT WHAT IS MOST DISHEARTENING IS THE FACT THAT THIS COULD HAVE HAPPENED ANYWHERE AND LEFT MY WIFE STRANDED FOR SOME TIME. I JUST LUCKED OUT AND IT WAS SITTING AT HOME. MILEAGE IS ~21K. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10490127December 26, 2012
ELECTRICAL SYSTEM, STEERING
TL* THE CONTACT OWNS A 2009 NISSAN ALTIMA. THE CONTACT STATED THAT THE KEY-LESS ENTRY SYSTEM FAILED AND THE VEHICLE COULD NOT BE STARTED. THE VEHICLE WAS TOWED TO THE DEALER WHERE A DIAGNOSTIC WAS PERFORMED. THE FAILURE WAS LOCATED AT THE STEERING LOCK SYSTEM AND THE CONTACT WAS ADVISED THAT THE KEY-LESS COMPUTER NEEDED TO BE REPROGRAMMED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE CONSUMER STATED THE VEHICLE WOULD NOT START AFTER MULTIPLE ATTEMPTS, THE DASH READ " NO KEY". EVEN THOUGH HE TRIED THE SPARE KEY AND TRIED TO JUMP START THE BATTERY, ALL ATTEMPTS FAILED. THE DEALER INFORMED THE CONSUMER IT WAS NOT A WEAR AND TEAR PROBLEM, AND IT WAS NOTHING THAT HE DID OR DIDN'T DO TO CREATE THE PROBLEM. UPDATED 03/14/13 ...UPDATED 04-03-13 *BF UPDATED 04/12/2013 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10490146December 26, 2012
STEERING
MY HUSBAND WENT TO START HIS 2009 NISSAN ALTIMA ONE AFTERNOON TO PICK UP OUR DAUGHTER FROM THE BUS STOP AND THE CAR WOULD NOT START. IT WAS NOT SOMETHING SIMPLE AS A BATTERY OR STARTER AND THERE WAS NO WAY TO START THE CAR. IT COMPLETELY LOCKED UP. WE ENDED UP HAVING TO HAVE THE CAR TOWED AND DISCOVERED THAT THE STEERING LOCK UNIT WAS BROKEN. THE REPAIR SHOP DID RESEARCH AND TESTING AND FOUND OUT THAT THIS IS A KNOWN ISSUE FROM NISSAN WITH NO RECALL. NISSAN INDICATED THAT THIS WAS NOT A SAFETY ISSUE AND THEREFORE NO RECALL WAS NECESSARY. OUR CONCERN IS THAT NISSAN KNOWING THAT THEY HAVE A DEFECTIVE PART, WHERE THEY KNOW THEIR CARS WILL NOT START AT ANY GIVEN TIME WITHOUT WARNING AND IN FACT MAY POTENTIALLY PLACE THEIR CONSUMERS IN AN UNSAFE SITUATION. NOT TO MENTION THE COST OF THE REPAIR IS STEEP AND IT IS A REPAIR THAT THE CONSUMER IS RESPONSIBLE FOR AT NO FAULT OF THEIR OWN. ALSO ANOTHER CONCERN IS IF THE REPLACEMENT PART IS TRULY AN "UPDATED VERSION" OR STILL HAS THE DEFECT? IS THIS BOUND TO HAPPEN AGAIN AT ANY GIVEN TIME NOT KNOWING WHEN OR WHERE, AND ALSO RACK UP ANOTHER COSTLY REPAIR? I HAVE RESEARCHED AND CAME ACROSS MULTIPLE WEBSITES OF HUNDREDS OF OTHER ALTIMA OWNERS THAT HAVE HAD THE SAME THING HAPPEN. WE SENT A LETTER TO NISSAN EXPRESSING OUR CONCERNS BUT ALSO WANTED TO MAKE SURE THAT THIS SITUATION PERTAINING TO THE STEERING LOCK UNIT IS BROUGHT UP TO YOUR ATTENTION TO BE REVIEWED AND CONSIDERED AS A RECALL. THANK YOU FOR YOUR TIME. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10490156December 26, 2012
STRUCTURE
AFFECTED AREA OF VEHICLE :DASHBOARD THIS IS A SAFETY HAZARD! THIS VEHICLE WAS PURCHASED ON 7/14/2012. AT THE TIME OF PURCHASE, IT HAD APPROXIMATELY 36889 MILES. PURCHASED AS A PREVIOUSLY OWNED VEHICLE. ABOUT ONE MONTH AFTER, WE NOTICED THAT THE TOP OF THE DASHBOARD BY THE WINDSHIELD MATERIAL STARTED TO MELT. THE MATERIAL, IS LIKE A FOAM THAT GETS HOT, STICKY AND STARTS TO MELT. IT CAN START A FIRE ANY MINUTE. WE TOOK THE VEHICLE TO THE NISSAN DEALERSHIP, LOCATED AT SEMORAN BLVD IN ORLANDO, FL, THE SAME PLACE WE BOUGHT THE CAR TWO MONTHS BEFORE. THE STAFF AT THE DEALERSHIP PROCEEDED TO INFORM ME THAT, AFTER SEVERAL VISITS, THAT THEY NEVER SEEN SOMETHING LIKE THAT AND THEY COULDN'T DO ANYTHING BECAUSE THE WARRANTY EXPIRED. WE TOOK THE VEHICLE TO A NISSAN AUTHORIZED SHOP. THE TECHNICIAN INFORMED US THAT FOR THE NISSAN MODEL FOR THAT YEAR 2008 THE MATERIAL USED WAS NOT THE STANDARD ONE. WE ARE REACHING OUT TO NISSAN TO REMEDY THIS PROBLEM IMMEDIATELY. THIS IS NOT ONLY AN ISSUE THAT NEEDS TO BE COVER BY THE MANUFACTURER AND PRESENT A SAFETY HAZARD TO MY FAMILY AND THE COMMUNITY IN GENERAL. IF WE DON'T HEAR FROM NISSAN IN 10 DAYS WE ARE GOING TO GO TO BBB AND THE GOVERNMENT. *TR UPDATED 02/06/13
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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