Nissan Altima Complaints

15,602 consumer complaints on file.

#10493301January 17, 2013
STEERING, ELECTRICAL SYSTEM
MY WIFE WAS ABOUT TO HEAD HOME FROM WORK IN THE AFTERNOON. THE KEY FOB UNLOCKED THE CAR LIKE USUAL BUT THE CAR WAS UNRESPONSIVE IN HER ATTEMPT TO START IT. THE KEY LIGHT WAS ILLUMINATED ON THE DASH. WE TRIED A NUMBER OF THINGS BUT THE PUSH-TO-START BUTTON WOULDN'T CHANGE OUT OF THE 'LOCK' POSITION - EVEN TO GO TO 'ACCESSORY' MODE. I HAD THE CAR TOWED TO A LOCAL NISSAN DEALER WHICH INFORMED US THAT THE STEERING LOCK UNIT MALFUNCTIONED AND WILL HAVE TO BE REPLACED. THE CAR WILL NOT BE ABLE TO START UP UNTIL IT IS FIXED. THE PART IS NOT UNDER WARRANTY AND COSTS CLOSE TO $500. MY FINAL QUOTE WAS $864 FROM THE DEALER. THE CAR WILL HAVE TO BE REPROGRAMMED, SO THERE IS NO WAY TO CIRCUMVENT THE DEALER'S COST. NISSAN NEEDS TO OWN UP TO THEIR MISTAKE AND RECALL THIS DEFECTIVE PART. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10493204January 16, 2013
STEERING
TL* THE CONTACT OWNS A 2009 NISSAN ALTIMA. THE CONTACT STATED THAT WHILE STARTING THE VEHICLE, THE INTELLIGENCE KEY MALFUNCTION WARNING LIGHT ILLUMINATED AND THE VEHICLE FAILED TO START. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN STATED THAT THE ELECTRONIC STEERING COLUMN LOCK NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE AND CURRENT MILEAGE WAS 59,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10493234January 16, 2013
STEERING
TL* THE CONTACT OWNS A 2009 NISSAN ALTIMA. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE VEHICLE WAS LATER TOWED TO THE DEALER WHERE THEY ADVISED HER THAT THE POWER STEERING LOCK FAILED. THE VEHICLE WAS REPAIRED FOR THE STEERING LOCK MECHANISM. THE MANUFACTURER WAS CONTACTED AND OFFERED HER THE COMPONENT AT A LOWER PRICE. THE FAILURE MILEAGE WAS APPROXIMATELY 64,980. THE CURRENT MILEAGE WAS APPROXIMATELY 65,900. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10493252January 16, 2013
STEERING
TL* THE CONTACT OWNS A 2009 NISSAN ALTIMA. THE CONTACT STATED THAT THE KEY WARNING LIGHT ILLUMINATED AND THE VEHICLE FAILED TO START. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DETERMINED THAT THE STEERING LOCK MECHANISM FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE AND CURRENT MILEAGES WERE 35,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10493009January 15, 2013
ENGINE
TL* THE CONTACT OWNS A 2006 NISSAN ALTIMA. THE CONTACT STATED THAT THE ENGINE EXHIBITED EXCESSIVE OIL CONSUMPTION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT AUTO MECHANIC, WHO ADVISED THAT A QUART OF OIL WAS BEING CONSUMED EVERY 1,000 MILES. THE TECHNICIAN DETECTED THAT THE ENGINE DIP-STICK WAS COMPLETELY DRY AND ENGINE OIL WAS DISPENSED AT THE APPROPRIATE LEVEL. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER: 07V527000 (ENGINE AND ENGINE COOLING) HOWEVER, THE VIN WAS NOT INCLUDED IN THE RECALL CAMPAIGN. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 61,748.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10493005January 15, 2013
ELECTRICAL SYSTEM, STEERING
CAR WOULD NOT START. YELLOW KEY LIGHT AND FLASHING RED KEY LIGHT ON PANEL. SEEMED LIKE A SECURITY ANTI-THEFT PROBLEM BUT IT TURNED OUT TO BE A FAULTY STEERING LOCK MECHANISM. A $700 REPAIR. AND, WHAT'S WORSE IS, THERE WAS NO RECALL FOR THIS ITEM EVEN WITH MANY COMPLAINTS REPORTED. THIS WAS RECALLED ON OTHER NISSAN MODELS (CUBE, 390, ETC) BUT NO ON THE ALTIMA. NOT HAPPY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10493032January 15, 2013
STEERING
I WENT TO WORK ON THE 7TH FOR 11-7 SHIFT. WHEN I TRY STARTING MY CAR TO LEAVE ON THE 8TH @ 7:07, IT WOULD NOT START. THE YELLOW WARNING KEY CAME UP ON THE DASH. THE LIGHTS, LOCKING THE CAR WORKS, THE HORN WORKS. I CALL AAA THEY COULD GET IT STARTED. I CALLED NISSAN AFTER I TOOK THE CAR HOME AS I HAVE STUFF IN IT THAT I COULDN'T LEAVE AT A SHOP. THEY SAID I SHOULD TAKE IT TO A NISSAN DEALER AND LET THEM KNOW THE COST AND WHAT THE PROBLEM WAS. I WENT ON LINE AND SEARCH IT UP ONLY TO FIND SO MANY WITH THIS SAME OR VERY SIMILAR PROBLEM. I CALL BACK NISSAN AND LET THEM KNOW IT IS NOT AN ISOLATED PROBLEM AM HAVING. THE DEALER KNEW WHAT THE PROBLEM WAS IN LESS THAN 30MIN. IT WAS THE STEERING COLUMN NEED TO REPLACE. NOW I SPEND $910 AND NISSAN TELLING ME THEY CAN NOT FINANCE IT AS THERE IS NO RECALL ON THE PART. PLEASE, EVERYONE, LET US JOIN TOGETHER AND CLAIM WHAT IS OURS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10493065January 15, 2013
ENGINE AND ENGINE COOLING, ELECTRONIC STABILITY CONTROL (ESC), STEERING, ENGINE
ON JANUARY 15, 2013, MY CAR SHUT DOWN WHILE DRIVING DOWN THE ROADWAY AT ABOUT 40 MPH WHILE TAKING MY DAUGHTER TO SCHOOL. I WAS ABLE TO PULL OVER ON THE SIDE OF THE ROAD AND RESTART THE CAR AND MAKE IT BACK HOME SAFELY. THANKFULLY, THE PERSON BEHIND ME WHEN THE CAR STOPPED DID NOT HIT ME FROM BEHIND. THIS IS THE SECOND TIME THAT THIS HAS HAPPENED WITH MY CAR. THIS ALSO HAPPENED PREVIOUSLY ABOUT 2 YEARS AGO. I WAS INFORMED TODAY BY THE NISSAN DEALERSHIP THAT A FAILED CAM SHAFT SENSOR WAS THE REASON THAT MY CAR WAS SHUTTING DOWN. THEY ARE REPLACING THE SENSOR FOR APPROX. $400.00. HOWEVER, THIS EXACT ISSUE IS ON THE NHTSA.DOT WEBSITE AS PART OF A RECALL. NHTSA CAMPAIGN ID NUMBER: 03V455000. MY MAJOR CONCERN IS THAT MY CAR COULD HAVE SHUT DOWN ON 95, A MAJOR CITY HIGHWAY, WITH MY CHILD IN THE CAR AND NO ONE WANTS TO TAKE OWNERSHIP OF THIS DANGEROUS SITUATION. I SPOKE TO NISSAN USA TODAY, AND THEY OFFERED NO ASSISTANCE. PLEASE ASSIST ME WITH THIS SERIOUS CONCERN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10493063January 15, 2013
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
CAR FAILED TO START, INTELLIGENT KEY WOULD NOT WORK. AFTERMARKET REMOTE START SYSTEM WAS USED TO START CAR AND DRIVE HOME, PERHAPS 15 MILES. NEXT DAY, REMOTE START SYSTEM WAS USED TO START CAR AND DRIVE TO DEALER, 40 MILES AWAY. AFTER ABOUT 15 MILES, EVERYTHING DIED WHILE ON THE INTERSTATE AND HAD TO COAST TO THE SHOULDER. CAR WAS THEN TOWED REMAINDER OF WAY TO DEALER. DIAGNOSED AS DEFECTIVE STEERING LOCK AND REPLACED. DEALER SAID AFTERMARKET REMOTE START SYSTEM PROBABLY TIMED OUT, WHICH IS WHY IT DIED ON THE INTERSTATE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10493068January 15, 2013
STEERING
TL* THE CONTACT OWNS A 2009 NISSAN ALTIMA. THE CONTACT STATED THAT THE STEERING LOCK MECHANISM FAILED. THE CONTACT ATTEMPTED TO START THE VEHICLE BY ENGAGING THE PUSH-TO-START BUTTON BUT TO NO AVAIL. IN ADDITION, THE INTELLIGENT KEY MALFUNCTION INDICATOR LIGHT WAS ILLUMINATED. THE VEHICLE WAS TOWED TO THE DEALER, WHO PERFORMED A DIAGNOSTIC TEST, AND ADVISED THE CONTACT THAT THE STEERING LOCK MECHANISM FAILED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE VIN WAS UNAVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 42,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10492417January 14, 2013
POWER TRAIN
WHEN ACCELERATING GENTLY OR DECELERATING YOU CAN HEARD A RUMBLING AND VIBRATION NOISE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10492887January 14, 2013
STEERING
ON 01/09/2013, I DROVE MY GRANDMOTHER TO AN APPT. AND CAME HOME. FIVE HOURS LATER, I GOT INTO THE CAR AND IT WOULD NOT START. I MADE SOME CALLS AND RESEARCHED ONLINE AND DISCOVERED MANY OTHER COMPLAINTS ABOUT THE SAME PROBLEM, THE STEERING LOCK MECHANISM ISN'T WORKING. THE LITTLE YELLOW KEY APPEARS ON INSTRUMENT PANEL. I HAVE BRAKE LIGHTS AND REPLACED THE BATTERY IN BOTH THE CAR AND THE KEY FOB. NOTHING HELPED TO START MY CAR. THE STEERING WHEEL ISN'T LOCKED SO IT MOVES FREELY AND THE IGNITION BUTTON ILLUMINATES BUT WILL NOT LEAVE THE LOCK POSITION. I PLACED A PHONE CALL TO THE NUMBER PROVIDED BY CONROE, TX. THE "CONSUMER AFFAIRS SPECIALIST", [XXX], HUNG UP ON ME!! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10492947January 14, 2013
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 NISSAN ALTIMA. THE CONTACT STATED THAT THE INTELLIGENCE KEY MALFUNCTION WARNING LIGHT ILLUMINATED AND THE VEHICLE FAILED TO START. THE VEHICLE WAS TOWED TO THE DEALER WHERE THE TECHNICIAN STATED THAT THE ELECTRONIC STEERING COLUMN LOCK NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 73,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10492341January 12, 2013
SUSPENSION
NOTICED SWAY BAR CRACKED IN HALF AT JUNCTION OF BRACKET AND DANGLING UNDER CAR. NO RUST OR CORROSION PRESENT. CAR NEVER IN AN ACCIDENT. NO HEAVY LOADS. THIS SEEMS TO BE A COMMON COMPLAIN AND NEEDS TO BE ADDRESSED BY THE NHTSA. A RECALL AND REPLACEMENT SHOULD BE ORDERED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10492253January 11, 2013
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 NISSAN ALTIMA. THE CONTACT STATED THAT ALL ATTEMPTS TO START THE VEHICLE WITH THE INTELLIGENT KEY FAILED. THE VEHICLE WAS TOWED TO THE DEALER WHERE THE CONTACT WAS INFORMED THAT THE STEERING LOCK MECHANISM NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED BUT OFFERED NO ASSISTANCE. THE FAILURE AND CURRENT MILEAGE WAS 16,501.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10492301January 11, 2013
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 NISSAN ALTIMA. THE CONTACT STATED THAT WHILE STARTING THE VEHICLE, THE INTELLIGENCE KEY MALFUNCTION WARNING LIGHT ILLUMINATED AND THE VEHICLE FAILED TO START. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR A DIAGNOSTIC TESTING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 85,320.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10492075January 10, 2013
ELECTRICAL SYSTEM
WHEN I ATTEMPTED TO START THE ENGINE THE CAR FAILED TO START. I NOTICED THAT THERE WAS AN INDICATOR IN MY DASH THAT I HAD NEVER SEEN. IT WAS A RED INDICATOR THAT I WOULD LATER FIND OUT SHOWED A PROBLEM WITH MY STEERING LOCK MECHANISM. THE CAR WOULD NOT MOVE PAST THE "LOCK" STAGE AND I HAD TO PROMPTLY HAVE IT TOWED TO THE NISSAN DEALERSHIP. THIS REPAIR COST $800.00 BEFORE TAXES. I HAVE FOUND THAT THERE HAVE BEEN MANY SIMILAR CLAIMS IN THE PAST FEW MONTHS. I WOULD JUST LIKE FOR MY CASE TO BE KNOWN WITH OTHERS THAT HAVE HAD A SIMILAR POSITION. I HOPE TO BE REIMBURSED FOR THIS ISSUE AS ITS A OBVIOUSLY A MECHANICAL MALFUNCTION AND NOT SOMETHING AN OWNER SHOULD BE HELD LIABLE FOR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10492083January 10, 2013
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2001 NISSAN ALTIMA. THE CONTACT STATED WHILE DRIVING 55 MPH, THE GAUGES ON THE INSTRUMENT PANEL FAILED AND RESET TO ZERO. THE VEHICLE WAS SHUTDOWN AND RESTARTED AND THE GAUGES RETURNED TO NORMAL. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 103,255.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10492095January 10, 2013
STEERING
I JUST WANTED EVERYONE TO KNOW THAT THIS SAME SITUATION HAPPENED TO ME A COUPLE OF DAYS AGO AND IT IS NOT A CHEAP COST ($~1000). I CALLED NISSAN (1-800-647-7261) AND MADE A COMPLAINT AND THEY ARE GOING TO REIMBURSE ME 50%. IT SHOULD BE A 100% BUT IT'S BETTER THAN NOTHING. I ENCOURAGE EVERYONE TO CALL THEM AND MAKE A COMPLAINT AND FILE A COMPLAINT WITH YOUR LOCAL BETTER BUSINESS BUREAU AND THE ATTORNEY GENERAL OFFICE. THEY MUST RECALL THIS DEFECTIVE PART! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10492097January 10, 2013
STEERING, ENGINE, ELECTRICAL SYSTEM
[XXX], ATLANTA, GEORGIA MY DAUGHTER'S 2009 NISSAN ALTIMA DID THE SAME THING. SHE CAME OVER FOR A VISIT AND UPON LEAVING HER CAR WOULD NOT CRANK. MY HUSBAND AND I DID ALL OF THE TROUBLESHOOTING ACCORDING TO THE MANUAL TO NO AVAIL. I CALLED THE DEALERSHIP WHERE SHE PURCHASED THE VEHICLE AND HE IMMEDIATELY KNEW WHAT THE PROBLEM WAS. HE WANTED TO SELL HERE ANOTHER ALTIMA, BECAUSE NISSAN KNEW THIS WAS AN ISSUE, SO THEY STOPPED PUTTING THIS MECHANISM ON THE 2012 MODELS. NISSAN WHO HAS A GOOD STANDING AND HAVE MILLIONS OF CARS ON THE ROAD SHOULD DO RIGHT BY CONSUMERS WHO PURCHASED THEIR VEHICLES AND HAD THIS PROBLEM. I AM GOING TO SEND THIS COMPLAINT SITE TO MY LOCAL NEWS STATION AND TRY TO PUT SOME FIRE UNDER NISSAN. THIS IS RIDICULOUS AND OTHER CONSUMERS NEED TO BE AWARE OF THIS PROBLEM. THE REPAIR COST OF OUR NISSAN ALTIMA WAS $919.00. I SEE SEVERAL DIFFERENCES IN THE REPAIR COST TOO. WE CANNOT SIT BY AND LET CONSUMERS CONTINUE TO BE CHARGED SUBSTANTIAL AMOUNT OF MONEY FOR REPAIR COST WHEN NISSAN KNOW THERE IS A PROBLEM WITH THE STEERING LOCK MECHANISM. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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