Mitsubishi Outlander Complaints

300 consumer complaints on file.

#11575901March 6, 2024
ELECTRICAL SYSTEM
Radio is goin off and on
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11574899March 1, 2024
TIRES
Bridgestone Ecopia P255/45R22. Safety Concern for these tires, all 4 on my vehicle. Unable to control my vehicle at any speed above 25mph with these tires due to hydroplaning in any precipitation on roadway such as rain. Currently own a 2023 Mitsubishi Outlander SE and a 2023 Mitsubishi Outlander SEL both equipped with these tires and absolutely cannot safely drive these vehicles when it rains in any form of precipitation. The vehicle cannot keep traction on the roadway over 25mph and is sliding/hydroplaning from lane to lane and off the roadway.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11569004January 31, 2024
STEERING
Rack and pinion broke in half. Several people on forums complain about this problem. Had it happened on the highway it would have caused a serious accident. Thank goodness it happened backing out of my driveway.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11568673January 29, 2024
UNKNOWN OR OTHER
Driving minimum speed of 65mph and upwards the hood is flexing and fluttering. It appears as if the hood will become unlatched at any moment. Windy conditions make it worse. It is incredibly scary to drive not knowing if the hood will suddenly become unlatched
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11568537January 29, 2024
WHEELS
My left front passenger wheel low tire warning keeps going on and off saying the tire has low air. I have been to the cherry hill Mitsubishi dealer had it check they stated the tire was fine. I am putting air in this one tire every three to four days. Now the air will stay in the tire for 3 to 4 days then it goes back to saying low air pressure. If the dealership tells me the tire is fine nothing is wrong clearly something is wrong with this ONE tire.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11567521January 24, 2024
UNKNOWN OR OTHER
While driving, my moonroof window exploded. It was not struck by debris. I stopped to observe the damage and the glass was bubbled up and appeared as if it were pushed up. I took photos of the damage.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11566899January 22, 2024
STEERING
The contact owns a 2022 Mitsubishi Outlander. The contact stated while driving approximately 40 MPH, the vehicle was unstable and drifting to the left and right. The contact stated that the failure was more evident at faster speeds and during inclement weather. The contact stated no warning light was illuminated. The contact had not taken the vehicle to a local dealer or an independent mechanic. The vehicle was not diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 39,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11565641January 15, 2024
ENGINE
Mechanics said when they replaced the engine coolant an air bubble entered the line and caused the module to fail. The car overheated when I got on the interstate 5 minutes after leaving the dealership.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11563076January 2, 2024
FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Hood flutters
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11562493December 29, 2023
FORWARD COLLISION AVOIDANCE: WARNINGS, STRUCTURE:BODY
The hood has fluttered since I bought the car on 7/29/21. I brought the issue to the dealership's attention, but they denied hearing any other complaints. While I was waiting at the dealership for an oil change, I was talking to other outlander owners, and they expressed the same concern. I also have an issue with the front Collison senor. Since day one, the sensor will disengage in direct sunlight, fog, and rain, making the feature useless. Once again, when brought up to the dealership, I was informed the case this was a one-off and they had not heard or seen any issues reported to Mitsubishi. And as of today, it appears my alternator has gone out.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11562265December 28, 2023
FUEL/PROPULSION SYSTEM, STRUCTURE:BODY
Since May 2023, I've been to two different dealerships with the same issue. It started with a whistling sound form air vents, buring smell, increased has consumption, loss of power going up hill, gas smell inside cabin, no air, loud noise from right side of car under hood, and engine malfunction warning. Finally, 12/12/23 the car, without warning, instantly stalled, shut-off in traffic. Several vehicles behind me had to swerve to avoid rear end collision at it was it happened in front of a school with heavy traffic! The car would not restart and had to be towed to dealership. I contacted Mitsubishi corporate office in Aug/Sept, and was assigned Bernedette, who, constantly confused and incoherent, dismissed my complaints as dealerships wouldn't fix bc Mitsubishi wouldn't reimburse. She stated if there was no code, the car could NOT be fixed! In total, both dealerships have had my car for 30 days or more. Currently, Edwards Mitsubishi, has had my car since 12/11 as back ordered part was hard to obtain. I want to go to mediation for Lemon Law in IA, as this car poses a serious threat to myself and other drivers. Mitsubishi is negligent and duplicitous by issuing erroneous and loose guidelines regarding repairs/recalls when vehicles owners present with problems known to Mitsubishi, especially 2022 Outlanders having fuel pump issues. I still can not get any assistance on the shaking hood!!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11561490December 22, 2023
VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: WARNINGS, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
I had a wreck 12/05/2023 the rear ended a commercial truck it didn’t give me any indication ahead it didn’t not slow my vehicle down or brake I just slammed right into the vehicle 23 feet in front with no warning so now the truck is saying crash malfunction it just abs and lane change in dictation nothing
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11560117December 14, 2023
POWER TRAIN
Transmission will not shift up out of first gear until the vehicle is completely up to normal operating temperature.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11559662December 12, 2023
SERVICE BRAKES, ELECTRICAL SYSTEM
After using the outlander for little over 500 miles a warning sign of Parking brake sensor failure occurs every time i stop at a red light. Error occurs for a flash second and is hard to capture when driving
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11557722November 30, 2023
SUSPENSION, FUEL/PROPULSION SYSTEM
I have a 2022 Mitsubishi Outlander that I purchased July 26, 2023, from Ciocca Subaru of Philadelphia with a 100,000 mile/24-Month Dealership Warranty, an Extended Warranty in addition to the Manufacturer's Warranty, Ciocca Dealership Promise Warranty, Tire Warranty , Service, and Collision Care Program Warranties. The control arm broke as I was coasting in the parking lot of the supermarket on Wednesday, November 22nd, right before Thanksgiving. I was told on Friday by the Ciocca Subaru Dealer of purchase that the repairs had to be completed at a Mitsubishi Dealer, and told that it would not be covered in any of the warranties. Previous Mitsubishi Outlander's have had faulty/recalled control arms also. The vehicle was towed to Montgomeryville Mitsubishi at 1011 Bethlehem Pike, Montgomeryville, PA18936. To date, no one has looked at or egun repair and they refuse to provide a loaner vehicle. In the 4 months that I have had the vehicle, it seems that the fuel system is faulty also. The car will cut off when the vehicle shows 60 miles of gas remaining in the vehicle, which the vehicle is not on E (Empty).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11557489November 29, 2023
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: WARNINGS, LANE DEPARTURE: ASSIST
I bought my 2023 Mitsubishi Outlander brand new in March of 2023. I have several dashboard error messages, with huge safety issues. I took it to Mitsubishi and it was in the shop for 65 days and they told me they do not know how to fix it, it is what it is. They also told me I should not rely on the car, the features, and the dashboard. These errors have occurred at different times of day, mileage, and different temperatures. I have pictures for proof. With out these safety features it puts me, my husband, and three small children at risk.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11554370November 9, 2023
STEERING
The direction of the car where the wheel is when I turn it on sounds like a (crack)when I stop and start it sounds too, I called the Dealer and they know the problem but Mitsubishi still does not have a solution, they told me that they are investigating and they are not doing anything nothing to correct the problem. The technician told me that he would call in 3 months in case there is any recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11548599October 6, 2023
SEATS
On two instances,the plug under the driver seat controlling the seat functions became detached. On both occasions the seat pushed forward pushing the driver into the steering wheel making it nearly impossible to steer. Fortunately, I was stopped both times. This could have been catastrophic had I been going down the road. The dealer has temporarily wire tied the plug so it will not happen again and the have ordered a new wiring harness, which is on back order.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11546434September 25, 2023
SERVICE BRAKES
I purchased a brand new 2022 Mitsubishi Outlander on March 3rd 2022, and 25k miles in I am experiencing rear braking issues. I took my Outlander in to the local dealership at 247 El Cajon, CA 92020 on 9/6/22 for an inspection, because my vehicle was making very loud screeching noise every time the vehicle went into reverse (without even touching on the brakes). Initially I thought something was wrong with the wheels, because the noise was happening without having to press on the brakes. Upon inspection, I was told that my rear brakes were at 2mm and needed to be replaced, along with resurfaced rotors. My front brakes are good, but my rear brakes have worn down, and causing a screeching noise. According to the service manager at the dealership, the noise is not exactly the brakes itself, it is a sensor pin that begins to scratch along the rotors once the brake pads start to ware down and needing to be replaced. This vehicle has never been driven out of state! This vehicle is driven in town taking my kids to and from school, and for pleasure and errands. I am not a heavy driver or braker. There is absolutely no reason why a brand new vehicle is already needing rear brakes at only 25k miles. I have done some research both online and by calling around to a few different Mitsubishi dealerships, and I spoke to Joseph in the service department at Victorville Mitsubishi; I told him my issue, he asked how many miles I had and he quote on quote told me, "You are one of the lucky ones, because customers have been coming in at 15k miles needing to replace their rear brakes." This is pure insanity, 15k-25k rear brakes need replacing? This is NOT normal wear and tear; this is absolutely a manufacturer defect that needs serious attention and a recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11545653September 20, 2023
FUEL/PROPULSION SYSTEM, SERVICE BRAKES, POWER TRAIN
We (driver and passenger) were pulling into a parking lot and going very slowly about to stop and get out of car. Suddenly and unexpectedly the car accelerated out of control and at an abnormal speed. the air bags deployed, smoke filled the cabin. After the police arrived and the car was towed, Liberty Mutual Insurance Company took title to the car. We were lucky to survive because the car ran into a cement wall from the sudden acceleration and went up into the trees and then backed down and hit the ground. There was a police report and the car was inspected by a manufacturer's representative. Earlier in the day there was a warning on the dashboard that said the vehicle needed maintenance. The "black box" of the car was analyzed by Bosche Co. But, we would like an independent agency to review the black box of the car and get an explanation as to why this possibly happened to us. The car has many safety features but nothing aided us in this particular instance.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0

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