Mitsubishi Outlander Complaints

300 consumer complaints on file.

#11543939September 11, 2023
UNKNOWN OR OTHER, FORWARD COLLISION AVOIDANCE: WARNINGS, BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
Ok button on steering wheel got stuck in while driving and it turns off all anti collision systems.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11542418September 3, 2023
ELECTRICAL SYSTEM
The dealer and corporation will not do repair/service to make the key-fob starter functional so the vehicle can be unlocked and the engine started. The vehicle is unusable making it a safety hazard The problem has been confirmed by the dealer. The component has been inspected and worked on by the dealer. No warning lamps or messages, the problem appeared when starting the engine.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11541315August 28, 2023
UNKNOWN OR OTHER
This letter is about a recent use car purchase, the car is a 2022 Mitsubishi Outlander. I purchase the car on 19 April 2023 at Mitsubishi Dealer located in Commerce California, I paid cash. The sale went OK until I ask for a second key-fob as my wife will be the second driver. I was told they didn't have a second key-fob and one would not be supplied because the vehicle is sold as is. I was not pleased about this as I paid more than $38609.00 cash for the vehicle. I pushed back, the dealer would not relent. I purchased a key-fob at Mitsubishi Redondo Beach California, I was told that the key-fob would have to be paired to the vehicle and that would be billable. I was really angry when told this, but had it be done anyway. My feeling was I paid a lot of money cash and I was being treated like my money didn't mean anything now that they have it. I spend four hours at Mitsubishi Redondo, I was told that that could not pair the key-fob because they didn't have the updated software. I was told to go back to Mitsubishi Commerce and have it done there. I return Mitsubishi Dealer located in Commerce California to have the key-fob paired. I spent more than four hours waiting for the repair. I was told that the newly purchase key-fob was defective, and to return the original dealer for replacement. I went back to Mitsubishi Redondo Beach California for replacement key. I was told that it would take about a week. I waited two weeks and never got a response, I called the dealer to get an update, I was told the key had arrived. I asked why I was not informed, I got a runaround about being busy. This the typical response I got when trying to communicate with Mitsubishi. They started the repair three hour later I was told that it couldn't be done because they didn't have the latest software. I ask when would it be available, I was told it could be tomorrow or the next day or next week. They said they would keep me updated. They never call with an update.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11541140August 28, 2023
STRUCTURE:BODY
While driving the 2022 Mitsubishi Outlander at highway speeds the front hood flutters very badly. Causing myself stress that the hood will fly open causing a very concerning safety problem or accident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11540138August 22, 2023
WHEELS
2022 Mitsubishi Outlander under 34000 miles. Front wheel bearings gave out. Mitsubishi services stated they are defective and Nissan parts. They replaced them under warranty. All 4 manufacture tires are worn out at 34000 miles. Had another computer issue. ABS Warning came on while driving. Took took Mitsubishi service, they stated a module had to be exchanged. Again car is fairly new. Under 34000 miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11537528August 9, 2023
ELECTRICAL SYSTEM
The gas meter to read how much gas you have isn’t reading properly. When the car gets down to 60 miles to e the entire car shuts off.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11536668August 5, 2023
FUEL/PROPULSION SYSTEM
Upon idling this vehicle reeks of fresh fuel. It has been reported to the dealer and they have re-produced the problem. However, they do not know what is causing it. I am worried about the smell of gasoline in my car. I am worried about the car combusting and I am worried about respiratory problems or health issues that may result from the constant exposure of fuel or gasoline fumes . The dealer is reporting to me that corporate office has been notified and is working on a solution however, they do not tell me what the solution is or if they can even identify the problem. I am only told that I am on a waiting list for a repair, and that many people are complaining of this problem. Where I live in Yuma Arizona, the summers get to 114°, and while this may exacerbate the issue it is not the cause and the smell of raw gas can be noted Even in the winter months. I first had the vehicle into the dealership on July 2022 for this problem. This is an ongoing, unresolved problem, and I am worried about my safety as well as the safety of others . When I first noticed the problem and brought the vehicle in, I received paperwork documenting the problem and the service report. The service department will no longer provide me paperwork proving I was there for a repair. They understand that this could be applicable to the lemon law.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11535663August 1, 2023
SERVICE BRAKES
The contact owns a 2022 Mitsubishi Outlander. The contact stated that while driving approximately 70 MPH, the vehicle independently slowed without driver input. The vehicle was shaking and seized momentarily but then returned to normal functionality. There were no warning lights illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 30,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11534119July 24, 2023
SUSPENSION:FRONT
The contact owns a 2022 Mitsubishi Outlander. The contact stated while driving at various speeds and making a right or left turn, there was an abnormal sound coming from the driver's side front wheel. The vehicle was taken to the local dealer, where it was diagnosed that the front driver's side strut bearing was faulty and needed to be replaced. The vehicle was not repaired. Additionally, the contact stated that there was an abnormal gasoline odor coming through the A/C vents while driving and while the vehicle was parked. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 7,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11533772July 22, 2023
ELECTRICAL SYSTEM
Full Digital Driver Display does not work when I start the vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11533365July 19, 2023
STRUCTURE:BODY
The hood flutters and bounces up and down the entire time I'm driving making me too anxious to drive the car at all. I just bought the car used with 21,000 miles yesterday and noticed it after leaving the dealership to drive home. I have an appt for weatherstripping on 7/24.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11531846July 12, 2023
ELECTRICAL SYSTEM:IGNITION
The contact owns a 2022 Mitsubishi Outlander. The contact stated that when the vehicle was purchased, the contact received one key fob and the contact was informed that a second key fob had to be purchased. The contact purchased a new key fob however, the key fob could not be programmed because the software was a manufacturer-only software. The contact was concerned when the software update would be available. The manufacturer was contacted, and a case was filed. The failure mileage was 14,300.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11530949July 7, 2023
STEERING
The contact owns a 2022 Mitsubishi Outlander. The contact stated that while driving at various speeds, an abnormal clonking sound was coming from the vehicle while turning the steering wheel. The contact stated that the sound was heard while steering to the right while in drive. Additionally, the sound was heard while steering to the left with the vehicle in reverse. The vehicle was taken to a dealer and diagnosed; however, the part to repair the vehicle was on backorder. The manufacturer was not notified of the failure. The vehicle was not yet repaired. The approximate failure mileage was 10,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11530091July 3, 2023
VISIBILITY/WIPER, BACK OVER PREVENTION: WARNINGS
While backing out of my driveway, the rearview camera did not function properly and there was a collision with a dumpster in the neighbor's driveway. This resulted in the shattering of the back glass and the reordering of the entire back lift gate of the vehicle.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11529751June 30, 2023
AIR BAGS
The vehicle was purchased at the end of December and came out with various defects, they are in the airbags. The most important was the claim with the consecuonario and they have not given an answer for 3 months
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11529388June 28, 2023
UNKNOWN OR OTHER
ON TWO SEPARATE OCCASIONS, I HAVE HAD THE FRONT DRIVER'S DOOR WINDOW GLASS AND THE FRONT PASSENGER DOOR WINDOW GLASS CRACK ON INTERSTATE 40. THIS HAS BEEN WHILE EXITING THE BRIDGE EASTBOUND AT THE EXIT FOR INTERSTATE 74 TO HIGH POINT. THERE IS AN ODD BUMP EXITING THE BRIDGE IN THE LEFTHAND LANE. IN BOTH INSTANCES, THE GLASS HAS HAD TO BE REPLACED. SAFELITE AUTO GLASS HAS STATED THAT THE GLASS APPEARS TO BE INFERIOR IN NATURE AND SHOULD NOT CRACK. THE VEHICLE HAS LESS THAN 5,000 MILES ON IT SO DOESN'T HAVE ANY UNNECESSARY WEAR AND TEAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11528528June 23, 2023
STRUCTURE:BODY, VISIBILITY/WIPER
Purchase 2022 Mitsubishi Outlander fall of 2021. Took first trip of over 200 miles on Highway. Noticed that speeds of 60 MPH or over, the hood vibrates(badly). Took to local dealership was told Mitsubishi aware of issue, and in the works to correct, and most likely recall to replace hoods. Just took in this week June 2023 to local dealership. Asked again about Hood issue. This time was told Mitsubishi not aware and no fix available or in the works. My concern is I travel a lot on major highways at over 60 MPH. What happens if hood flys up when driving 60 MPH. The hood would fly back break windshield, cause Death or serious accident. And that worries my wife and me. Dealership hasn't done anytime to ease my concerns
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11526651June 12, 2023
UNKNOWN OR OTHER
I WAS IN CRASH IN MARCH SPEED MAYBE 25MPH LADY HIT ME RIGHT CORER PANEL DAMAGEM TIRE BENT ALL KINDS OF STUFF UNDERNEATH LIGHTS MIRROR OUT TOOK 2MONTHS TO REPAIR DUE TO PARTS LIES AFTER DONE AL MOST 15 K IN DAMAGE WHY SUV WORTH NOTHING NOW JUST THINK IF SHE WAS GOING 50 I WOULD NOT BE WRITING THIS LETTER THE SUV IS A TIN CAN ON WHEELS ANY SUGGESTION TELLME I DONT FEEL SAFE IN THIS SUV
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11526165June 9, 2023
TIRES:TREAD/BELT
P255/45R20 These tires from the date of purchase hydroplane at 45mph or more in mere light rain or a standing small puddle causing me to leave the road until it catches and then sends me the other way. it is very dangerous. I called Bridgestone they said no known issue and there is nothing they can do ref 1398758 spoke to mark. I contacted the salesperson several times he also agrees this is a known issue with other cars with these same tires, and stated he himself bought one and had to buy a new set of tires right away. This was a brand new car. This should not be happening. I am terrified to drive my car in the rain. Not to mention I can't and never have been able to leave the driveway in any snow or ice. But the rain? I have almost had it towed home several times on the highway during light rain due to being petrified. There is something wrong with the tread or something here
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11525771June 7, 2023
SERVICE BRAKES, HYDRAULIC, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER
The contact owns a 2022 Mitsubishi Outlander. The contact stated while driving 25 MPH, the brake warning light illuminated intermittently. After depressing the accelerator pedal, the warning light turned off. The contact took the vehicle to the local dealer, where it was diagnosed with the front passenger’s side caliper, and the copper washer needing to be replaced. The contact stated that brake fluid was also added. The vehicle was repaired but experienced failure a second time. The contact took the vehicle back to the local dealer, where it was diagnosed and determined that the front passenger’s side caliper needed to be replaced and brake fluid added. The vehicle was repaired but experienced failure a third time. The contact took the vehicle back to the local dealer, where it was diagnosed with needing the ABS hydraulic control unit to be replaced. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was 1,892.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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