Mitsubishi Outlander Complaints

300 consumer complaints on file.

#11635450January 11, 2025
UNKNOWN OR OTHER, ENGINE, ELECTRICAL SYSTEM
The vehicle is not starting in 20 degree Fahrenheit needing to be jumped every time it is cold. The phev has a full battery and there is gas in the tank and it has been doing this lately. Every test is coming back okay from the dealer Now it says service engine
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11634000January 3, 2025
AIR BAGS
Unaware of the airbags under the steering wheel until I was in an accident, the airbags deployed causing traumatic injury to both legs. Accident happened November 26. Still numb on part of my left leg currently still healing.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11632097December 23, 2024
LANE DEPARTURE: LANE KEEP: AUTOMATIC STEERING
The contact owns a 2024 Mitsubishi Outlander. The contact stated while driving at approximately 60 MPH, the Lane Keep Automatic Steering feature was overcorrecting the steering wheel. The contact stated that the Lane Keep Automatic Steering feature was correcting the steering wheel to the right and the steering wheel failed to return the vehicle to the desired lane and was continuing to steer the vehicle to the right. The contact stated that the Lane Keep Automatic Steering feature was also correcting the steering wheel while turning to the left. The contact stated that the failure was intermittent and occurred at various speeds. The contact stated there was no warning light illuminated. The contact had taken the vehicle to a local dealer; however, the failure could not be duplicated. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 20,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11627079November 24, 2024
FUEL/PROPULSION SYSTEM
It sounds like its coming on and shutting off the fuel pump
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11626975November 23, 2024
ENGINE, ELECTRICAL SYSTEM, POWER TRAIN
Vehicle does not operate at temperatures below approximately 10 degrees Fahrenheit due to manufacture failure to install a battery heater. Was inexplicably deleted from 2023 model year of vehicle. The heat pump system also does not work at low temperatures therefore an electrical resistance heating system is needed. Also, vehicles will not accept charge at low temperatures. The problem can only be confirmed at temperatures below 10 degrees. Vehicle warning lights confirm the problem is due to low temperature conditions. Research indicates numerous complaints that manufacturers are aware of and refuse to address. Could leave owner stranded if leaving vehicle in a cold location.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11624964November 13, 2024
FUEL/PROPULSION SYSTEM
Apparently the fuel system (fuel canister, fuel dispender, fuel vapor valves). It caused fuel, gasoline, odor to enter inside the vehicle cabin, causing dizziness and nausea to me, my wife and two kids. The problem was confirmed by the dealer. They try to fix it on 3 different occasions without sucess. As of today they requested the vehicle as they recognized is a safety issue and handed my a temporary vehicle. They told me that the repair date is indefinite as the parts doesn't exist in the US, and was order directly to the manufacturer (outside of US). I have knowledge about other persons that are experimenting the same problem.
Crash:
No
Fire:
No
Injuries:
4
Deaths:
0
#11623576November 5, 2024
AIR BAGS, WHEELS
My tire went flat, went to pull over and when my tire went blow , the driver seat airbag came out that’s not right because it’s no wreck no accident no nothing. I just don’t understand what could’ve went wrong with just a tire going flat on the passenger sideand then the driver seat airbag went off no collision no damage no nothing to vehicle my screen go out in the car I lose power when driving it’ll just lose power and now you have to pull over and turn the car off and start it back up. I have taken it in one time before they changed the battery since the battery is not the battery is something electrical.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11621784October 24, 2024
ENGINE AND ENGINE COOLING, FUEL SYSTEM, GASOLINE
The contact owns a 2022 Mitsubishi Outlander. The contact stated while driving 40 MPH, the vehicle was shuddering. The contact stated that the vehicle was losing motive power. The vehicle failed to start. The contact added additional fuel. The contact stated that the failure was related to NHTSA Campaign Number: 22V027000 (Fuel System, Gasoline). The vehicle was taken to the local dealer, where it was diagnosed and determined that the fuel pump was faulty and there was no recall coverage for the failure. The vehicle was repaired but the failure recurred. While driving at unknown speeds, the vehicle sputtered, hesitating and jerking. The contact stated that the engine overheated and started sputtering. The engine warning light was illuminated. The temperature gauge increased to high. The contact was able to move over to the side of the roadway. The vehicle was taken back to the same local dealer, where it was diagnosed and determined that the coolant module and relay needed to be replaced. The vehicle was not repaired. The manufacturer was contacted, but no additional assistance was provided. The failure mileage was approximately 96,416.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11621287October 22, 2024
TIRES
255 45 zr20 Tires are coming apart. Thread is detached on 3 tires, 4th tire showing similar signs. Metal fibers exposed. Vehicle unsafe to drive. Tires are about 15 months old and were purchased July 2023
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11620074October 16, 2024
SERVICE BRAKES, UNKNOWN OR OTHER
“Since April, I’ve had an issue with the caliper in my car, and as of today, October 16, Victory Mitsubishi still hasn’t resolved it. I went back on July 4, and they told me they ordered the parts, but they’ve been on backorder since then. I’m still waiting, and my car’s brakes feel rough, plus the noise is really annoying.”
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11617660October 2, 2024
STRUCTURE:BODY
There is currently a service bulletin out for the hood to be replaced because it flutters on the highway, I purchased the vehicle pre owned at 61,000 miles, Mitsubishi won’t cover the repair because it’s over 60,000 miles, I feel like this is a safety concern as the hood flutters on the highway and I have 2 small children in the car most of the time one is an infant , they are trying to charge me $3,045 for the repair when it was the fault of Mitsubishi. I purchased the car preowned from Chrysler dodge jeep ram at 61,000 miles and there service department told me several times it’s normal and it’s fine, I finally brought it to a Mitsubishi service center and they told me about the issue. This should not have a warranty to be covered for repair it should be a recall , I’m worries the hood will pop open on the highway .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11617627October 1, 2024
SERVICE BRAKES, ELECTRICAL SYSTEM, ENGINE
While driving down the highway at 70 mph, my 2022 Mitsubishi Outlander SEL suddenly shut off without warning, causing the entire dashboard and instrument cluster to go dark. In a matter of seconds, the vehicle unexpectedly braked on its own, decelerating from 70 to 0 mph in an extremely short distance. This abrupt stop nearly caused an 18-wheeler behind me to rear-end my vehicle. Thankfully, the truck driver was able to swerve just in time, narrowly avoiding a catastrophic collision. The situation could have resulted in severe injuries or fatalities. During the incident, all power to the vehicle was lost. The brakes became unresponsive and impossible to press, and the steering became extremely difficult to control, making it nearly impossible to maneuver the vehicle safely. This is the fifth time my vehicle has experienced this issue, with the past three instances almost ending in serious accidents due to the car’s complete failure to respond. After a few seconds of total power loss, the vehicle inexplicably starts back up on its own and operates as if nothing had happened. Despite this recurring and life-threatening malfunction, the dealership has been unable to identify or fix the problem after four repair attempts. Each time, they’ve tried different fixes: 1. Initially, a software update was performed. 2. Next, the ADAS controller was replaced. 3. Then, the body computer was swapped out. 4. Now, they are attempting to replace a power distribution system. Even after these numerous interventions, the problem persists, and the dealership has no clear understanding of the underlying cause. They have viewed a video of the incident that I provided, but no actual solution has been identified. The dealership has resorted to seeking advice from other brand technicians in an attempt to resolve the issue, but to date, there is no resolution in sight. This defect poses an imminent danger to my safety and the safety of others on the road.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11615161September 18, 2024
ENGINE, UNKNOWN OR OTHER, FORWARD COLLISION AVOIDANCE: WARNINGS
As far as the engine, I received two different dashboard notification icons about engine issues. However, they both disappeared suddenly. Now, my car is starting to stall at random times. I looked to see if my car had a recall and it says my vehicle was not effected. But I'm wondering if it as. Also, my front collision warning is malfunctioning. There is a malfunction warning label on the dashboard.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11615088September 17, 2024
SUSPENSION, UNKNOWN OR OTHER
I only had my car 6 months, this is second set of tires I have put on it and it the back ones right off. Also the hood shakes and wobbles while driving the vehicle down the road. I have consulted a lawyer because the rear suspension was fixed once with only 19,000 miles on the car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11612815September 5, 2024
BACK OVER PREVENTION: WARNINGS
When parking error messge comes up on my vehicle took it to dearlship and stated because of a scratch on my front bumper is causeing my rear parking error code this happen after the software upgrade they did
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11610186August 22, 2024
STRUCTURE:BODY, FUEL/PROPULSION SYSTEM
I am writing to express my dissatisfaction with the 2022 Mitsubishi Outlander that I financed through your bank. Since purchasing the vehicle brand new in 2022, I have encountered numerous issues that have caused significant inconvenience and concern for my safety. In the past two years, my vehicle has experienced multiple problems, including: 1.Randomly Shutting Off: Last year, my car began randomly shutting off. The dealership attributed this to sensor issues and claimed it was due to me pumping gas while the car was on. Despite this explanation, the problem persisted, and the mechanic only reset the computer system without fixing the underlying issue. 2.Fuel Pump Issues: Recently, on August 11, 2024, my car stopped working for several hours while I was with my daughter. I replaced the battery at a cost of $300, but the problem recurred the next day in traffic. After extensive delays and towing, the dealership identified a fuel pump issue, which is covered under the powertrain warranty but not the connecting parts, costing $1500 each. 3.Safety Recalls: I discovered that the 2022 Mitsubishi Outlander has several recalls related to faulty fuel pump wiring. Although I was initially told my model was not affected, the dealership later confirmed the fuel pump issue. Additionally, the hood of my vehicle was not welded correctly, causing it to flutter and posing a safety hazard. Despite bringing my car to the dealership last year under the original warranty, no effective repairs were made. I have been without a reliable vehicle and have faced significant inconvenience and safety concerns. Given these ongoing issues and the lack of resolution, I am requesting a voluntary repossession of the vehicle. I believe this is the only viable option given the circumstances.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11609859August 21, 2024
POWER TRAIN, STEERING
The issue with the car involves a problem with the steering gear box. The grease between the rack and support yoke seat has thinned, leading to increased friction during steering. This causes the support yoke to drag along with the motion of the rack, resulting in contact with the rack housing. As a result, a clunk sound and vibration are felt when turning the steering wheel, especially after the car has been stationary for a while. This issue is causing a loss of power and control while driving, making the vehicle unsafe. The recommended fix involves replacing the steering gear box assembly and recalibrating the steering system. The service report ID is: TSB-24-37-001
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11608243August 13, 2024
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
The contact owns a 2024 Mitsubishi Outlander. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The vehicle was taken to the dealer; however, the failure could not be duplicated. The contact stated the cruise control feature independently adjusted the programmed speed. Additionally, the contact stated that the battery failed to remain charged. The contact stated that the vehicle was taken to the dealer several times due to failure; however, the failure could not be duplicated. The manufacturer was made aware of the failure. The failure mileage was approximately 5,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11607670August 10, 2024
STEERING, FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
I took this car 2 times to the dealership about the same issue the steering wheel it has a lose parts inside keep giving a weird noise and the second issue the gas smell inside the cabin if you stop the vehicle on hot day and the ac running they are a very bad gas smell coming inside the cabin throw the ac vents i looked on this issue online alot of people have this issue dealership said can't smell nothing they don't want to put the work in to this issue i need help please even last night we smelled it its very bad alot they said On line other people that the gas tank vents on hot day the vent out the gas and its get in to the ac thats why we smell it but when you are driving you dont smell nothing but if you stop and keep the car running come back it will be inside the cabin full of gas smell coming from the vents i have a disabled son i can't keep going throw this issue and some people said that mitsubishi know about it and they are working on it to fix i can't breath no more gas
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11605814August 1, 2024
SERVICE BRAKES, WHEELS
There is very loud squealing noise coming from front tires when backing and driving forward. It gets extremely loud when turn the wheel in motion. Dealership claimed they couldn't fix it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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