MINI Cooper Complaints

4,588 consumer complaints on file.

#11058459January 4, 2018
AIR BAGS
AIR BAG LIGHT ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11057397December 29, 2017
ENGINE
CAR TAKES A WHILE TO "WARM UP" HOWEVER AFTER A VERY SHORT DRIVE THE HOOD IS HOT TO THE TOUCH. IT ALSO SMELLS HOT. I LOOKED ON LINE AND SEEN SEVERAL COMPLAINTS AND THERE IS ACTUALLY AN AFTER MARKET 'DEFLECTOR' TO CHANNEL HEAT FROM THE HOOD. I HAVE NOTICED THE PLASTIC HOOD SCOOP IS DEFORMED FROM HEAT. I FEEL IT IS A MATTER OF TIME BEFORE A FIRE OR OTHER REACTION, E.G., HEAT CAUSES ANOTHER PART TO FAIL AND CAR WONT STOP, ACCELERATE OR OTHER CAUSING A CRASH. I ALSO NOTICED THE HEADLIGHT WIRING TO BE FRAYED AS IF IT HAS BEEN HOT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11056625December 26, 2017
ENGINE
RECALL ID #167856 THE VEHICLE WAS IN MOTION ON A HIGHWAY AND IT BEGAN TO SMOKE, HEAT AND SMOKE BEGAN TO ARISE FROM THE ENGINE AFTER I JUST PICKED IT UP FROM CARMAX AND WAS REASSURED THAT THE CAR WAS FIXED AFTER PAYING +900 DOLLARS FOR MY VEHICLE FROM BEING IN THE SHOP TO NOT BE FIXED. VIN NUMBER IS [XXX] I BELIEVE MY COPPER IS APART OF THIS RECALL THAT OCCURRED IN 2012 I LEASED THE VEHICLE IN MARCH 2016 AND NOT EVEN A YEAR LATER IS MY CAR ABLE TO DRIVE AS THE INCIDENT DESCRIBED ABOVE OCCURRED SOMETIME IN FALL/WINTER 2016. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *PM *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11055020December 16, 2017
ENGINE, FUEL/PROPULSION SYSTEM
EXCESSIVE CARBON BUILD UP ON ENGINE INTAKE PORTS AT 35K MILES. CAR PURCHASED NEW, HAS OIL CHANGES BY DEALER EVERY 5K MILES, AND IS FILLED WITH 92 OCTANE GAS. LOTS OF PEOPLE POSTED ON INTERNET OVER LAST 7-8 YEARS THAT MINIS ARE PRONE TO THIS ISSUE AND BMW HASN'T RESOLVED IT. WHEN ASKED IF THIS SHOULD BE ROUTINE MAINTENANCE, IF THIS WAS DRIVING OR FUEL ISSUES, DEALER SAID NONE OF THE ABOVE. YET RESOLVING THIS ISSUE IS ABOUT A $600-1000K REPAIR! THIS EITHER NEEDS TO BE A ROUTINE MAINTENANCE, RECALL OR SERVICE BULLETIN PUT OUT TO OWNERS/DEALERS. BMW NEEDS TO OWN UP TO THIS ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11055075December 16, 2017
ENGINE
I WAS DRIVING DOWN THE HIGHWAY AND MY CAR GAVE ME A WARNING THAT MY ENGINE TEMP WAS WAY TO HIGH. I WAS LUCKY ENOUGH TO HAVE A GOOD PLACE TO STOP AND CHECK OUT WHAY WAS GONG ON. I OPEN THE HOOD, THE ENGINE IS SMOKING AND THE COOLANT RESERVOIR IS NEAT EMPTY. I LOOK AND SEE A POOL OF ANTIFREEZE COMING FROM THE THERMOSTAT. THIS IS THE THIRD THERMOSTAT I HAVE INSTALLED ON THIS CAR AND THE SECOND FAULTY ONE I HAVE HAD IN 3 MONTHS. THIS IS ALSO THE SECOND TIME I HAVE HAD TO STOP ON THE HIGHWAY DUE TO A BADLY LEAKING THERMOSTAT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11054634December 14, 2017
FUEL/PROPULSION SYSTEM
AFTER TAKING A OFF RAMP FROM THE INTERSTATE THE CAR LOST POWER AND SPUTTERED AND JERKED. LATER THE SAME DAY. AFTER GETTING BACK ON THE INTERSTATE THE CAR AGAIN SPUTTERED, LOST ALL POWER AND I TOOK THE NEXT EXIT I WAS AFRAID I WAS GOING TO GET RAN OVER
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11054467December 13, 2017
STEERING
POWER STEERING PUMP FAILED WHILE CAR WAS BEING DRIVEN. VEHICLE ONLY HAS 90K AND FOR SOME REASON WAS NOT COVERED UNDER THE RECALL PER MINI USA. MINI NEEDS TO REVIEW THE RECALL AND CORRECT ALL 2005 MINI COOPER'S WITH THIS DEFECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11053788December 10, 2017
ELECTRICAL SYSTEM
I GOT HOME FROM WORK PARKED CAR AND HEARD A WHINING NOISE UNDER HOOD I COULD SEE SMOKE AND BURING SMELL COMING FROM STEERING COOLING FAN THE FAN STAYED ON AND WENT INTO EXTREME HIGH SPEED AND CONTINUED TO SMOKE AND WIRING BURNING ,I WAS FORTUNATE ENOUGH TO BE ABLE TO DISCONNECT BATTERY WHICH STOPPED FAN AND ELECTRICAL BURNING I HAVE CAR PARKED IN DRIVE WAY AND CONTACTED MY INSURANCE TO FILE A CLAIM ,I AM AFRAID TO START CAR AND NEED TO HAVE CAR REPAIRED
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11052833December 6, 2017
ENGINE
THERMOSTAT HOUSING FAILED AND LEAKED. SOME VEHICLE OWNERS HAVE RECEIVED A MINI EXTENDED WARRANTY FOR 10 YEARS OR 120,000 MILES, WHICHEVER OCCURS FIRST. I HAD TO PAY FOR A REPLACEMENT PART AND INSTALLATION AT A MINI DEALER. VEHICLE LEAKED COOLANT ON GARAGE FLOOR AND VARIOUS PARKING SPOTS. MINI IS REIMBURSING SOME OWNERS FOR THIS REPAIR. I WOULD LIKE MY VIN AUTHORIZED FOR REIMBURSEMENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11052627December 5, 2017
FUEL/PROPULSION SYSTEM
MY CAR IS LITTLE OVER 102,000 MILES. IT SUDDENLY STOPPED, NEAR MY HOUSE AND I WAS NOT ABLE TO START AGAIN. REPLACED BATTERY, HOWEVER FOUND OUT THAT HIGH PRESSURE FUEL PUMP FAILED. WARRANTY REPORTED BY MINI EXPIRED EARLIER THIS YEAR. THIS COULD BE SAFETY ISSUE, IF CAR STOPS IN MIDDLE OF HIGHWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11051394November 30, 2017
AIR BAGS, STEERING
WHILE DRIVING CAR MY STEERING WHEEL BECAME VERY HEAVY AND HARD TO STEER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11047705November 21, 2017
UNKNOWN OR OTHER
WHILE DRIVING EAST ON INTERSTATE 40, I WAS APPROXIMATELY 50 MILES EAST OF ASHEVILLE, NC WHEN I HEARD A VERY LOUD BOOM THAT SOUNDED LIKE A GUN SHOT. IT THEN SOUNDED AS IF A WINDOW WERE OPEN AND I COULD FEEL OUTSIDE AIR, THEN I SOON DISCOVERED A LARGE HOLE IN MY SUNROOF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11047424November 20, 2017
UNKNOWN OR OTHER
OUR 2013 MINICOOPER COUNTRYMAN S ALL 4 WITH 30,400 MILES ON, WAS CAUGHT ON FIRE ON NOVERBER-11-2017 IN DEDHAM MA. THE CAR WAS PARKED IN A GARAGE WHILE THE ENGINE WAS TURNED OFF. CAR DID NOT INDICATE ANY WARNINGS AND WE DIDN'T OBSERVE ANYTHING OUT OF ORDINARY. FIRE WAS PUT IN CHECK BY SPRINKLERS IN THE GARAGE AND DEDHAM CITY FIRE DEPARTMENT HAD TO PUT THE GARAGE ON LOCK DOWN UNTIL THEY TURN OFF THE FIRE AND THE GARAGE WAS SAFE TO ENTER. THE 3 STORIED OFFICE BUILDING WAS GIVEN A HOLIDAY AS THEY COULDN'T STAY IN THE BUILDING DUE TO SMOKE SMELL. WE HAVE OUR BABY CAR SEAT AND FEW OTHER BELONGINGS IN THE CAR, BUT ALL OF THEM WERE DAMAGED IN THE FIRE. WE HAVE INFORMED THE CAR DEALERSHIP THAT SOLD THIS CAR TO US AND THE MINI CUSTOMER RELATIONS DEPARTMENT, BUT BOTH OF THEM DIDN'T SHARE OUR CONCERN FOR SAFETY. WE WISH THE NHTSA WOULD CONSIDER THIS MATTER SERIOUSLY AS IT COULD HAPPEN TO OTHER MINIS. THANK YOU
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11047291November 19, 2017
AIR BAGS, SEATS
PASSENGER SEAT GOT WET WINDOW LEFT OPEN WHILE PARKO
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11046285November 15, 2017
ENGINE
I PURCHASED THE USED 2012 MINI COOPER COUNTRYMAN, I DROVE IT FOR 84 DAYS, AND WHILE I WAS DRIVING THE CAR THE ENGINE SUDDENLY WENT DEAD ON THE ROAD AND STOPPED WORKING. I TOOK THE CAR TO THE DEALER WHERE I BOUGHT IT FROM AFTER TWO WEEKS THEY SAID THE TIMING CHAIN BROKE AND CAUSED IT TO DESTROY THE ENGINE, NOW I HAVE TO PAY FOR THE NEW ENGINE. I CHECKED ON LINE TO SEE IF THERE WERE ANY PROBLEMS WITH TIMING CHAIN ON THESE CARS, MINI SAID THEY HAD PROBLEMS IN THE PREVIOUS MODEL CARS THAT MADE AND THEY FIXED THE PROBLEM, APPARENTLY THE PROBLEM STILL EXIST IN THE NEWER MODELS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11046311November 15, 2017
POWER TRAIN
WHILE IN BUMPER TO BUMPER TRAFFIC CAR LUNGED WHILE ACCELERATING. WAS AT A COMPLETE STOP THEN LIFTED OFF BRAKE AND BEGAN TO FEED IN GAS WHEN THE TRANSMISSION SHIFTED FROM FIRST TO SECOND (AUTOMATIC TRANSMISSION) THE CAR LUNGED OR JUMPED FORWARD. THE ACTION WAS SO SEVERE MY FIRST ACTION AFTER HITTING BRAKES WAS TO CHECK REAR VIEW MIRROR THINKING I HAD BEEN REAR ENDED. CAR HAS 19700 MILES AND WENT INTO OTTOS MINI FOR EVALUATION AND REPAIR OF OTHER ISSUES AND WAS TOLD TRANSMISSION IS IN NORMAL WORKING ORDER. HOWEVER MY SERVICE ADVISER TOLD ME THAT SHE PERSONALLY HAD EXPERIENCED THE SAME ISSUES AND THAT ITS DUE TO TOO MUCH TECHNOLOGY IN THE CARS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11046326November 15, 2017
STEERING
I WAS APPROACHING A CORNER ON A BACK ROAD AND HALF WAY THROUGH THE POWER STEERING FAILED WHICH CAUSED THE CAR TO GO OFF THE ROAD ROLLING TWO AND A HALF TIMES LANDING ON THE ROOF.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11045943November 14, 2017
ENGINE, VEHICLE SPEED CONTROL
THIS IS THE 2ND TIME THIS HAPPEND THE CAR STARTED TO ACELERATE BY ITS SELF WHEN STOPPED AND THE BRAKES COULDN'T HOLD THE CAR BACK, I THEN PUT THE CAR INTO NEWTRAL, THEN INTO PARK TAPPED THE GAS AND THE CAR ACTED NORMAL. IT WAS LIKE THE CAR HAD A MIND OF ITS OWN AND JUST STARTED TO GO WITHOUT MY FOOT ON THE GAS PEDAL . THE LAST TIME THIS HAPPEND WAS A YEAR AGO .I THOUGHT IT WAS A FLUKE BUT NOW IT HAPPEND AGAIN, I AM A VERY GOOD DRIVER BUT AFTER THIS HAPPEND AGAIN I THINK I MIGHT JUST GET RID IF THIS CAR ...IT REMINDED ME OF THE MOVIE CHRITINE WHEN THE CAR HAD A MIND OF ITS OWN. I WAS STOPPED AT A LIGHT WITH A CAR IN FRONT OF ME, THE WEATHER WAS 45 DEGREES AND WAS DRIVING FOR ABOUT 15 MINUTES ALREADY WHEN IT HAPPEND
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11045320November 11, 2017
ENGINE
TIMING CHAIN TENSIONER FAILURE. I HAD TO REPLACE CHAIN, TENSIONERS AND CRANK GEAR ON MY 2008 MINI WITH 81,000 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11044428November 8, 2017
STEERING
POWER STEERING SUDDENLY STOPPED WORKING. MAKING A WHINING NOISE WHEN TURNING THE WHEEL AND THE STEERING WHEEL ITSELF IS HARD TO TURN. NOT LEAKING ANY FLUIDS AND THE POWER STEERING FLUID IN THE RESERVOIR IS FULL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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