MINI Cooper Complaints

4,588 consumer complaints on file.

#11073367February 17, 2018
VISIBILITY/WIPER
THE REAR VIEW MIRRORS ON THE DOORS ARE BOTH MOUNTED TOO LOW FOR OVER HALF OF THE SEAT HEIGHT ADJUSTMENTS. YOU CAN NOT SEE CARS APPROACHING AS MIRROR IS BLOCKED BY THE DOOR FOR ANYONE UNDER 5FT 9INCHES OR SO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11073177February 15, 2018
AIR BAGS, ELECTRONIC STABILITY CONTROL (ESC), FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
I WAS DRIVING DOWN HWY 16 (A STRAIGHT A WAY 2 LANE HWY) TOWARDS WOODLAND WHEN THE DISPLAY SHOWED WHAT APPEARED TO BE THE WATER ICON AND I NOTICED WHITE SMOKE FROM UNDER MY HOOD, SO I PULLED OVER AND SAT THERE THINKING MAYBE MY CAR WAS OVERHEATING. A TRUCK COMING BEHIND ME WENT BY HONKING THEIR HORN AND I LOOKED IN REVIEW MIRROR AND NOTICED DARK SMOKE COMING FROM BEHIND MY CAR.. I THEN PROCEED TO GET OUT OF MY VEHICLE AND COULDNT GET THE DRIVERS DOOR OPEN A GENTLEMAN CAME UP TO MY VEHICLE TOLD ME TO GET OUT BUT I TOLD HIM THE DOOR WOULDNT OPEN, HE OPENED THE DOOR AND WAS SAYING GET OUT AND AWAY THE CARS GOING TO BLOW UP, THAT WAS MY FIRST ACKNOWLEDGMENT THAT THE VEHICLE WAS ON FIRE. THE POLICE AND FIRE DEPT WAS NOTIFIED AND CAME OUT TO WHERE THE VEHICLE WAS AT AND PROCEED TO EXTINQUISH THE VEHICLE. I HAD TO GET THE CAR TOWED BY TRIPLE A OFF A FRIENDS OF MINES TOW PACKAGE THAT SHE HAS. IM CONTACTING THE FIRE DEPT AND POLICE TODAY ON GETTING SOME PAPERWORK RELATED TO THIS TODAY SO ALL I HAVE TO SHOW IS PICS.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11072868February 14, 2018
STRUCTURE:BODY
THE SUNROOF SPONTANEOUSLY SHATTERED. THERE WAS NO ACCIDENT, THERE WAS NO EVENT, THERE WAS NOTHING TO CAUSE THIS TO OCCUR. IT HAD BEEN PARKED OVERNIGHT IN AN OPEN AREA, AS IT WAS BEING DRIVEN ON THE ONRAMP WHEN IT SOUNDED LIKE A WINDOW WAS OPEN, THEN ON THE HIGHWAY IT SOUNDED LIKE THERE WAS ICE CRUST COMING OFF OF THE BACK OF THE CAR, THEN THERE WAS A RUSH OF WIND - PULLED OVER AND SAW THE SHATTERED ROOF. THANKFULLY THE SUNSCREEN WAS CLOSED SO THE GLASS DIDN'T POUR ONTO ME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11072459February 13, 2018
STEERING
POWER STEERING FAILURE AT 71,000 MILES. ONE DAY THE POWER STEERING WAS FINE AND THE NEXT DAY WHEN STARTED, THE POWER STEERING FAILURE LIGHT WENT ON AND THERE WAS NO POWER STEERING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11072200February 11, 2018
EXTERIOR LIGHTING
BRAKE LIGHT FAILED, BULB COULD NOT BE REMOVED FROM INSIDE THE VEHICLE. DEALER SAID THE COMPLETE ASSEMBLY WOULD NEED TO BE REPLACED. UPON REMOVING THE ASSEMBLY, THE FIXTURE WAS REVIEWED TO FIND WHERE EXCESIVE HEAT HAD MELTED THE CONNECTION TO THE BULB (SAME ONES USED IN BMWS THAT MELTED THE WIRING HARNESS BACK IN 2003). I REPAIRD THE THE ASSEMBLY BY SOLDERING THE SOCKETS TO THE BOARD SUCH THAT IT DID NOT DEPEND ON A PIECE OF PLASTIC FOR PRESSURE CONTACT. IT WORKS, BUT WHEN A BULB TRUELY BURNS OUT, THE ASSEMBLY MUST BE REMOVED TO CHANGE THE BULB.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11067427February 7, 2018
STEERING
MY ELECTRIC POWER STEERING PUMP IS FAILING. IT WHINES WHEN YOU TURN THE WHEEL AND SOMETIMES IT DOES NOT WORK AT ALL. VERY SCARY TO LOSE CONTROL OF THE CAR. THERE WAS AN OPEN RECALL THRU 2005, BUT BMW SAYS THEY WONT HELP US 2006 OWNERS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11067188February 6, 2018
ENGINE
WHILE TRAVELING ON I-10 IN TALLAHASSEE, FL AT HIGHWAY SPEED OF 70 MPH THE CAR SUDDENLY LOST POWER. BEING I THE CENTER LANE OF EIGHT (FOUR EACH DIRECTION) IT WAS ALMOST IMPOSSIBLE TO GET OUT OF TRAFFIC. SEVERAL VEHICLES MADE ABRUPT MANEUVERS TO AVOID A CRASH. ALSO AS I GOT OUT OF THE VEHICLE WAS NEARLY STRUCK BY OTHER CARS. I LATER FOUND OUT THIS WAS DUE TO A FAILED TIMING CHAIN WITH NUMEROUS COMPLAINTS AND NO RECALL. THERE WAS ALSO A CLASS ACTION SETTLEMENT AND STILL NO RECALL. THIS COULD HAVE WELL BEEN A FATAL INCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11067115February 5, 2018
AIR BAGS, ELECTRICAL SYSTEM, SEAT BELTS
AFTER BATTERY WENT DEAD, REPLACED WITH NEW BATTERY AND SHORTLY AFTER AIR BAG LIGHT ILLUMINATED. HAD INDEPENDENT SHOP CLEAR CODE IN 2015 INSPECTED HARNESS FOUND NOTHING OUT OF ORDINARY. 3 DAYS LATER AIR BAG LIGHT RETURNED. NOW IN FEBRUARY 2018 HAD MINI OF TOWSON DIAGNOSE AIR BAG LIGHT THINKING THE DEALERSHIP CAN RESET AIR BAG LIGHT PROPERLY. DEALERSHIP RECOMMENDED UPGRADING WIRING HARNESS UNDER SEAT FOR 525 DOLLARS. I HAVE BEEN ON MULTIPLE FORUMS AND THIS AIR BAG LIGHT IS A COMMON PROBLEM FOR 02-03 MINIS, INCLUDING 05-06, AND 12-15 YEAR MINIS. MY CONCERN IS THAT MINI KNOWS THIS IS A DEFECTIVE PART FROM THE MANUFACTURER BUT REFUSES TO STAND BY THEIR PRODUCT EVEN WHEN IT COULD AFFECT THE SAFETY OF THE PURCHASER OF ITS VEHICLES. IN THE EVENT NHTSA RECEIVES ENOUGH COMPLAINTS TO FORCE MINI TO ISSUE A RECALL FOR THIS ISSUE, I WOULD LIKE TO BE INCLUDED AS ANOTHER DISSATISFIED CONSUMER. THANK YOU FOR YOUR TIME, GARRETT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11066454February 1, 2018
ENGINE
THE ENGINE LIGHT KEPT COMING ON AND THE FAN KEPT RUNNING EVEN AFTER CAR HAS BEEN TURNED OFF. THE GADGE WOULD READ COLD THAT HOT. TOOK IT TO MECHANIC, THE MECHANIC CLAIMED IT WAS A SAFETY MECHANISM TO KEEP CAR FROM OVER HEATING, HAD THE CAR FOR 4 WEEK AND THE CAR JUST SHUT OFF SHOWING THE SAME ISSUE. THE THERMOSTAT WAS NOT CORRECT ALSO. THIS WAS CITY IN MOTION AND STATIONARY, ONCE IT COOLED OFF IT WOULD START FINE, BUT THEN JUST CUT OFF, EACH TIME IT STOP I JUST HAD IT TOWED WHICH WAS 3 TIMES RATHER THAN DRIVING IT , I JUST DID NOT TRUST THE VEHICLE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11066084January 31, 2018
STEERING
TL* THE CONTACT OWNS A 2008 MINI COOPER. WHILE DRIVING APPROXIMATELY 30 MPH, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO SOUTH BAY MINI (18900 HAWTHORNE BLVD, TORRANCE, CA 90504) WHERE IT WAS DIAGNOSED THAT THE POWER STEERING PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE FAILURE MILEAGE WAS 89,072. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11066163January 31, 2018
STEERING
POWER STEERING FAILURE WHILE DRIVING BOTH SLOWLY PULLING OUT OF CARPORT AND AT NORMAL 35 MILES PER HOUR STREET SPEED. STEERING BECAME VERY DIFFICULT. PERSISTED UNTIL CAR WAS TURNED OFF FOR SEVERAL MINUTES. HAPPENED SPORADICALLY AFTERWARD. ISSUE RETURNED AND NOW AFFECTS THE CAR MOST OF THE TIME WHILE DRIVING. WILL HAPPEN UPON STARTING THE CAR, OR WHILE DRIVING. CAR ONLY HAS 50,063 MILES ON IT! LOOKS LIKE POWER STEERING PUMP FAILURE IS CAUSING THE LOSS OF STEERING. EXTREAMLY DANGEROUS!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11065846January 30, 2018
ELECTRICAL SYSTEM, UNKNOWN OR OTHER, EXTERIOR LIGHTING
THE FRM CONTROL MODULE (AKA: FOOTWELL CONTROL MODULE) SUDDENLY FAILED AND DISABLED: BRAKE LIGHTS INSTRUMENT PANEL ILLUMINATION BLINKERS EMERGENCY FLASHERS HEADLIGHTS STUCK ON DIM/LOW BEAM TAIL RUNNING LIGHTS STUCK ON (NOT RESPONSIVE TO BRAKING) ALL OVERHEAD, DOOR EDGE AND FOOT CABIN LIGHTS NONOPERATIONAL WINDOWS NONOPERATIONAL FUEL CAP LOCK NONOPERATIONAL LED INTERIOR LIGHTS NONOPERATIONAL OBD NONOPERATIONAL WITH IGNITION ON, CAR MUST BE RUNNING TO ENABLE PASSENGER AIRBAG INTERMITTENTLY ON\OFF VERY UNSAFE AND A NONWEAR ITEM LIKE FRM SHOULD NOT JUST FAIL. FAILED WHEN STARTING VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11065297January 26, 2018
STEERING
TAKATA INFLATORS POWER STEERING WENT OUT, GOING DOWN ROAD AND WEMT OUT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11064961January 25, 2018
AIR BAGS, SEAT BELTS
THE PASSENGER SIDE SEAT SENSOR GOES ON AND OFF WHEN A PASSENGER IS SEATED. LIGHT INDICATORS AND ALARMS SOUND INTERMITTENTLY. PASSENGER AIR BAGS ARE TURNED OFF WHEN PASSENGER IS SEATED AND CAR IS MOVING. IF THERE IS NO PASSENGER THIS DOES NOT OCCUR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11063326January 17, 2018
AIR BAGS, SEATS
WARNING LAMP FOR "AIRBAG SYSTEM FAILED" ILLUMINATED ONE DAY WHILE DRIVING ON A STRAIGHT STREET "IN TOWN" APPROX 25MPH. AT FIRST LIGHT WENT OFF IF I BUCKLED PASSENGER SEATBELT (EVEN WHEN SEAT WAS EMPTY) NOW IT WON'T GO OFF EVEN DOING THAT... ALSO DOESN'T MATTER IF DRIVING AT HIGH OR LOW SPEEDS, ROAD TYPES, TURNING, STOPPING, PARKED, DRIVING, PASSENGER IN RIDER'S SEAT, NO RIDING PASSENGER, ETC, IT WILL ILLUMINATE (& I NEVER PLACE ANYTHING ON MY PASSENGER SEAT). TOOK TO A MECHANIC - HE CHECKED & PROVIDED CODE 9435. STATED AIRBAGS MIGHT NOT DEPLOY WHEN THIS WARNING LAMP IS ILLUMINATED. SAID THIS IS A COMMON PROBLEM WITH MINI COOPERS & IS A SAFETY ISSUE THAT HE THINKS PROBABLY SHOULD BE COVERED UNDER A RECALL. CONTACTED MINI DEALERSHIP - SAID NO RECALL FOR MY VEHICLE. FROM WHAT I HAVE FOUND THERE ARE ALMOST 100,000 OTHER MINIS THAT HAVE HAD A RECALL FOR THIS SAME PROBLEM, HOWEVER, THEY TELL ME MY VEHICLE IS NOT INCLUDED IN THE RECALL - WANT TO CHARGE ME MINIMALLY $65 JUST TO RE-DIAGNOSE THE CODE, THEN LABOR & PARTS TO FIX! CALLED MINI CUSTOMER SERVICE - TOLD ME NO RECALL FOR MY VEHICLE & THEY REFERRED ME HERE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11062584January 13, 2018
FUEL/PROPULSION SYSTEM
JUST HAD TO HAVE A HIGH PRESSURE FUEL PUMP REPLACED IN MY MINI COOPER S CONVERTIBLE AND HAD . I UNDERSTAND THAT ALL THE FUEL PUMPS IN THIS YEAR MAKE OF CAR WERE RECALLED EXCEPT THE ONE ON THE CONVERTIBLE?? PLEASE LET ME KNOW WHY THE FUEL PUMP IS ANY DIFFERENT? IT ACTUALLY WENT OUT ON AN INTERSTATE AND I HAD TO PULL OVER AND WAS ALMOST STRUCK BY A SEMI TRUCK. I HAVE THE BILL FOR THE REPAIR WHICH COST ME OVER $1400.00..
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11061571January 10, 2018
AIR BAGS
I WAS HIT HEAD ON LAST NIGHT AND AIR BAGS DID NOT DEPLOY. I HAD SLOWED TO APPROX 10 MPH WHILE VEHICLE THAT HIT ME WAS TRAVELING APPROX 20-30MPH. VEHICLE THE HIT ME WAS A MID 200'S TRAIL BLAZER. *BF *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11061437January 9, 2018
ENGINE
ONLY HAD THIS VEHICLE FOR 6 MONTHS. ON THE WAY TO THE MINI OF SAN DIEGO DEALERSHIP TO GET AN OIL CHANGE, THE CAR SHUTS DOWN AS I STOPPED AT A RED LIGHT. I WAS STILL IN MOTION AND ON THE STREET. I WAS COMING OFF THE HIGHWAY. I TRIED RESTARTING THE CAR. I WAS IN THE MIDDLE OF THE STREET. THERE WERE OVERHEATING LIGHTS AND SMOKE A COUPLE OF DAYS BEFORE SO DISCONTINUED DRIVING THE VEHICLE UNTIL MY APPOINTMENT WITH MINI OF SAN DIEGO. THE DAY OF THE APPOINTMENT, THERE WAS NO INDICATION LIGHT OF OVERHEATING. THE DEALERSHIP WAS ONLY 15 MINS AWAY FROM MY HOME. I ALSO FOUND THAT THE MODEL OF MY VEHICLE WAS RECALLED FOR THE SAME REASONS THAT MY CAR IS CURRENTLY IN THE SHOP FOR CURRENTLY. MINI OF SAN DIEGO IS TELLING ME THERE'S NO RECALL ON MY CAR BASED OFF THE VIN NUMBER. BUT BASED OFF THE YEARS AND MODEL, MY CAR FITS INTO THE RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11061450January 9, 2018
ELECTRONIC STABILITY CONTROL (ESC)
AS SOON AS CAR BEGINS TO MOVE THE DSC ERROR APPEARS AND THE DSC NO LONGER WORKS. I HAVE BEEN TOLD THAT THE SZL MODULE THAT CONTROLS THIS HAS FAILED AND APPARENTLY DOES THIS WITH OTHER MINI'S AS WELL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11060861January 6, 2018
ENGINE
MY 2008 MINI COOPER S CLUBMAN APPEARS TO BE HAVING A PROBLEM WITH THE TIM ING CHAIN TENSIONER AND TIMING CHAIN. THE NOISE IS STEADILY GETTING WORSE. AFTER READING ABOUT THE CLASS ACTION LAWSUITS AROUND THE UNITED STATES I AM NOW AFRAID TO DRIVE THE CAR. IF THE TIMING CHAIN DESIRES TO COME APART ON THE FREEWAY THE SUDDEN LOSS OF STEERING AND BRAKES COULD CAUSE A MAJOR ACCIDENT BY ENGINE SEIZING UP IF THE TIMING CHAIN LET'S GO. ALSO THE DAMAGE TO THE ENGINE WOULD COST SO MUCH IT WOULD NOT BE WORTH FIXING.LEAVING US WITH A $7500 OWED ON A VEHICLE WE CANNOT USE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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