MINI Cooper Complaints

4,588 consumer complaints on file.

#10105996January 8, 2005
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, ELECTRICAL SYSTEM
COMPLETE FAILURE OF THE INTERNAL CONTROLLER AREA NETWORK, RESULTING IN BLOWN ELECTRONICS, SERVICE ENGINE SOON LIGHT, ABS LIGHT, DSC LIGHT AND AIR BAG LIGHT. CAUSE WAS APPARENTLY A FAULTY RADIO. HOWEVER, A REPLACEMENT RADIO FAILED WHEN INSTALLED IN THE VEHICLE, BRINGING MORE CONTROLLER AREA NETWORK PROBLEMS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10106995January 7, 2005
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
WHILE DRIVING 10 MPH A FIRE STARTED IN THE DASHBOARD. CONSUMER MANAGED TO PULL OVER, AND PUT OUT THE FIRE OUT. THEN HAD THE VEHICLE TOWED. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10105833January 5, 2005
AIR BAGS
AIRBAG LIGHT WENT ON WHICH INDICATES THE AIRBAG IS NOT FUNCTIONING. HAVE TAKEN THE CAR TO THE DEALERSHIP THREE TIMES ALREADY TO HAVE THIS FIXED. WILL BE TAKING IT IN FOR THE FOURTH TIME TOMORROW. THE FIRST TIME I TOOK IT IN, THEY TOLD ME THEY FIXED THE PROBLEM. THE SECOND TIME THEY TOLD ME THEY HAD TO REPLACE THE ELECTRICAL HARNESS IN ORDER TO FIX THE PROBLEM. THE THIRD TIME THEY TOLD ME THAT THEY HAD TO REPLACE THE ELECTRICAL HARNESS AGAIN TO FIX THE PROBLEM. I'M CURIOUS WHAT THEY WILL SAY THIS TIME. MANY PEOPLE HAVE REPORTED THE SAME AIRBAG LIGHT PROBLEM ON THE MINI CHAT ROOMS. THE SCARY THING IS THAT THE DEALERSHIP TOLD ME THAT WHEN THE AIRBAG LIGHT COMES ON, EITHER ONE OR BOTH OF MY AIRBAGS WILL NOT DEPLOY IF I GET INTO AN ACCIDENT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10104894January 1, 2005
AIR BAGS
AIR BAG FAILURE LIGHT. 2ND TIME IN 2 YEARS. WIRING HARNESS CONNECTOR SEPARATED WHEN THE DRIVER SIDE SEAT MOVES ALL THE WAY BACKWARD. DEALER INSTALLED LONGER HARNESS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10104180December 20, 2004
ELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC), SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
DYNAMIC STABILTY CONTROL, FLAT TIRE AND ABS LIGHTS COME ON WHILE DRIVING. DEALER HAS REPLACED DYNAMIC STABILTY CONTROL MODULE, PART 34 51 6 765 289. ALSO FOUND LEFT FRONT WHEEL SPEED SENSOR CRUSHED BETWEEN SUBFRAME AND CAR. REPLACED PART 34 52 6 756 384. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10104181December 20, 2004
ELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC), SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
DYNAMIC STABILTY CONTROL, ABS AND FLAT TIRE WARNING LIGHTS ILLUMINATED INTERMITENTLY WHEN STARTING VEHICLE AND DO NOT GO AWAY UNLESS VEHICLE IS RESTARTED. DYNAMIC STABILITY CONTROL MODULE FAULT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10104182December 20, 2004
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
DRIVER SIDE POWER WINDOW WILL LOCK UP AND NOT MOVE, MOTOR AND REGULATOR REPLACED AGAIN. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10104177December 20, 2004
AIR BAGS
AIR BAG LIGHTS COME ON WHILE DRIVING.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10104185December 20, 2004
ENGINE AND ENGINE COOLING:ENGINE
VEHICLE WILL SOMETIMES STALL WITHOUT WARNING. VEHICLE HAS THE LATEST VERSION OF ENGINE CONTROLLER SOFTWARE THAT HAS CORRECTIONS FOR STALLING. DEALER CANNOT DETERMINE THE PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10107397December 8, 2004
FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
DRIVING HOME THE CAR STALLED AND CAUGHT FIRE. *BF MINI USA EXPERTS WERE UNABLE TO DIAGNOSE THE ROOT OF THE FIRE. *SC THE CONSUMER SPOKE TO 2 OTHER DIFFERENT CAR EXPERTS WHO WERE POSITIVE THAT THE PROBLEM WAS A DEFECTIVE FUEL LINE THAT CONTINUED TO PUMP FUEL ALL OVER THE ENGINE PARTS. *JB
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10099758November 10, 2004
STRUCTURE:BODY:DOOR
UPON ENTERING THE VEHICLE DOORS FROZE. ONCE GETTING IN THE VEHICLE ONE CANNOT GET OUT OR ONCE OUT CANNOT GET IN. CONTACTED THE DEALER. HOWEVER, THE PROBLEM RECURRED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10092399November 9, 2004
ENGINE AND ENGINE COOLING
AFTER THE 10,000 MILE OIL CHANGE WAS PERFORMED, THE VEHICLE FAILED TO START ON THE FIRST ATTEMPT, IT IDLED ROUGH AND SOMETIMES STALLED WHEN STOPPED AT A TRAFFIC LIGHT WITHOUT WARNING. THE DEALERSHIP HAS REPROGRAMMED THE COMPUTER, DRAINED THE FUEL AND PUT IN OTHER GRADE OF FUEL. *JB AFTER NUMEROUS ATTEMPTS, THE FUEL PUMP AND INJECTORS WERE REPLACED BUT REMAINED TO LOSE FUEL PRESSURE OVERNIGHT. *SC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10099501November 5, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:FLOOR SHIFT
WHILE DRIVING ON THE HIGHWAY BETWEEN 50-55 MPH, PUT VEHICLE IN NEUTRAL GEAR TO COAST BEFORE SLOWING DOWN, WENT TO GEAR DOWN , AND VEHICLE WILL BRAKE BUT NOT CHANGE GEARS. THIS COULD RESULT IN AN ACCIDENT. THIS FAILURE OCCURRED DUE TO THE DEFECT DESCRIBED IN RECALL 02V201000 CONCERNING TRANSMISSION SHIFT CABLE. BUT, THE CONSUMER WASN'T INFORMED NOR NOTIFIED OF THE RECALL UNTIL RECENTLY.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10097107October 19, 2004
FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
RE; FIRE IN MINI COOPER. *BF THE CONSUMER STATED THAT THE FIRE IMMEDIATELY BURNED THROUGH THE INSIDE OF THE NEW VEHICLE AND ENGULFED THE ENTIRE VEHICLE WITH FLAMES. EXPERTS TELL THE CONSUMER THAT THE FIRE IS A RESULT OF A DEFECTIVE FUEL LINE THAT CONTINUED TO PUMP FUEL ALL OVER THE CAR AND ENGINE PARTS. *TC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10095958October 18, 2004
FUEL SYSTEM, OTHER
WHILE DRIVING VEHICLE 20 MINUTES WITH NO PROBLEMS THE VEHICLE STALLED, THE CHECK ENGINE LIGHT CAME ON, AND WITHIN SECONDS THERE WAS FIRE THROUGH THE FIREWALL, INTO THE CAR. I JUMPED OUT AND THE CAR IS NOW ASHES. MINI HAS INFORMED ME THAT THE CAN'T DIAGNOSE THE PROBLEM, THEREFORE HEY DO NOT FEEL THAT THEY ARE RESPONSIBLE
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10095777October 14, 2004
VISIBILITY:WINDSHIELD
MINI COOPER 2002 SUFFERED A STRESS CRACK OF THE WINDSHIELD THAT HAD TO BE REPLACED. NO ROCKS OR CHIPS CAUSED THE CRACK. IT WAS NOT COVERED UNDER THE VEHICLE'S 36,000 MILE BUMPER TO BUMPER WARRANTY.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10090897September 13, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
I WAS DRIVING NORMAL. I WAS MAKING A LEFT TURN ON MY 2004 MINI COOPER (AUTOMATIC TRANSMISSION) THE CAR MOVE A LITTLE AND ALL OF A SUDDEN THE CAR STALLED. THE CAR BEHIND ME WAS HONKING AND I QUICKLY SHIFT TO N AND TRIED STARTING AND THE CAR STARTED. MY CAR HAS ONLY 1650 MILES. I CALLED MINI THE NEXT DAY AND CUSTOMER SERVICE REP TOLD ME THAT THERE IS NO RECALLS OR ISSUES KNOWN TO MINI AT THIS TIME. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10090765September 10, 2004
AIR BAGS
AIR BAG INDICATOR LIGHT COMES ON BECAUSE OFEXCESS WEAR ON THE WIRING UNDER THE DRIVERS SEAT. REPAIR HAS BEEN MADE THREE TIMES. A SIMPLE SOLUTION NEEDS TO BE DEVELOPED. AUTO IS 2002 MINI COOPER MFD IN JUNE OF 2002. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10091573September 8, 2004
AIR BAGS
AFTER STARTING THE VEHICLE AIR BAG WARNING LIGHT ILLUMINATED. THE DEALERSHIP WAS NOTIFED, BUT DID NOT RESOLVE THE PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10088609August 26, 2004
VISIBILITY:WINDSHIELD
WHILE DRIVING MY 2003 MINI COOPER, I NOTICED A CRACK IN THE BOTTOM MIDDLE OF THE WINDSHIELD. THE CRACK BEGAN UNDER THE TRIM, MOVED UP, TURNED A FEW INCHES UP, AND THEN SPREAD TOWARD THE PASSENGER SIDE. TWO WEEKS LATER, I BROUGHT THE CAR IN FOR IT'S FIRST SCHEDULED OIL SERVICE, WHERE I ASKED THE SERVICE ADVISOR, PETER WARK OF MINI OF THE MAIN LINE IN BALA CYNWYD, PA, ABOUT THE WINDSHIELD. HE PROCEEDED TO TAKE THE POINT OF A SMALL SCREWDRIVER AND RUN IT ALONG THE CRACK. ABOUT A QUARTER OF AN INCH ABOVE THE TRIM, AND IN A PLACE WHERE IT WOULD BE ALMOST IMPOSSIBLE FOR A ROCK TO HIT, THE SCREWDRIVER CAUGHT A SMALL NICK IN THE GLASS, ABOUT THE SIZE OF A GRAIN OF SAND. HE INFORMED ME THAT THAT NICK WAS CAUSED BY A ROCK, WHICH CAUSED THE CRACK, WHICH WOULD NOT BE COVERED UNDER THE WARRANTY. HE THEN TOLD ME ABOUT HOW THE PROCESS THEY USE OF GLUEING THE GLASS ON CAUSES THE ENTIRE BOTTOM FEW INCHES OF GLASS TO BECOME VERY WEAK, AND THAT ANYTHING HITTING THE GLASS IN THAT AREA, EVEN A TINY ROCK, WOULD CRACK THE GLASS. I FOUND THIS TO BE UNACCEPTABLE, SO I CALLED THE MINI CUSTOMER SERVICE LINE AT 1-866-ASK-MINI. I SPOKE TO A "MARTY" WHO MERELY REPEATED OVER AND OVER THAT HE WAS "SORRY THEY MADE THAT DETERMINATION, BUT A ROCK CHIP IS NOT COVERED UNDER WARRANTY." AFTER RECEIVING NO HELP FROM THE COMPANY, I HAD THE DEALER REPLACE THE GLASS. I FEEL THAT THE REPAIR SHOULD BE COVERED BECAUSE THE WAY THEY MANUFACTURE AND ATTACH THE GLASS CAUSES WEAKNESS, AND THAT COULD BE CONSIDERED A MANUFACTURER'S DEFECT, WHICH IS THE PRIMARY REASON FOR SUPPLYING A CUSTOMER WITH A WARRANTY. I HAVE VIDEO AND PHOTOS OF THE CRACK AND NICK, AS WELL AS RECEIPTS FOR THE REPAIR. THE CRACK WAS FIRST NOTICED AND SPREAD AUGUST 12, 2004 AND MY SERVICE APPOINTMENT WAS AUGUST 24, 2004.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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