MINI Cooper Complaints

4,588 consumer complaints on file.

#10148982January 30, 2006
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL, ENGINE AND ENGINE COOLING
DT*: THE CONTACT OWNS A 2006 MINI COOPER MODEL S. THREE DAYS AFTER PURCHASE AT 130 MILES THE VEHICLE STALLED AND OPERATED AT A REDUCED SPEED WHILE ATTEMPTING TO ACCELERATE. ALTHOUGH THE VEHICLE DID NOT STALL OUT COMPLETELY, THE VEHICLE WAS TOWED TO THE DEALER. THE DEALER REPROGRAMMED THE COMPUTER SOFTWARE. AFTERWARDS, THE CONTACT WAS PULLING INTO A PARKING SPACE WITH BRAKE PRESSURE APPLIED, THE ENGINE ROARED AND THE VEHICLE LURCHED FORWARD AND STRUCK A TREE. THE POLICE WERE ON THE SCENE AND A REPORT WAS TAKEN. THE VEHICLE SUSTAINED MINOR DAMAGE, BUT NO INJURIES WERE SUSTAINED. THE VEHICLE WAS TOWED TO A DEALER. THE DEALER PERFORMED A DIAGNOSTIC TEST AND WAS UNABLE TO DUPLICATE THE PROBLEM. THE SERVICE DEPARTMENT SUGGESTED REPLACING THE ENGINE. *AK UPDATED 3/3/2006 - *NM
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10147358January 10, 2006
AIR BAGS
TWO-CAR CRASH AT AN INTERSECTION - AIRBAGS IN 2002 MINI COOPER S FAILED TO DEPLOY. CAR 1 (2002 MINI COOPER S) WAS DRIVING WEST ON TOTTEN POND RD. IN WALTHAM, MA AT APPROX. 30 MPH, APPROACHING GREEN LIGHT AT INTERSECTION OF TOTTEN POND RD/WINTER ST AND WYMAN ST. CAR 2 (2001 CHEVY VAN) WAS TRAVELING IN OPPOSITE DIRECTION ON SAME ROAD (MPH UNKNOWN - APPROXIMATED AT 25 MPH) AND ATTEMPTED TO MAKE A LEFT HAND TURN ONTO WYMAN ST. IN FRONT OF CAR 1, STRIKING CAR 1 IN THE FRONT DRIVER'S SIDE QUARTER PANEL AND CAUSING DAMAGE TO ENTIRE DRIVER'S SIDE OF CAR1 (FRONT AND REAR QUARTER PANELS, DRIVER'S DOOR AND TIRES). I WAS THE OCCUPANT OF CAR 1 AND BECAUSE I WAS NOT WEARING A SET BELT, I WAS THROWN INTO THE DRIVER'S SIDE DOOR AND WINDOW, SHATTERING THE WINDOW COMPLETELY WITH MY HEAD AND WAS THEN THROWN INTO THE PASSENGER SEAT AFTER IMPACT. NONE OF THE SIX AIRBAGS IN THE 2002 MINI COOPER S DEPLOYED. AT A MINIMUM, FROM THE ANGLE OF THE ACCIDENT, THE DRIVER'S SIDE SEAT AIRBAG AND DRIVER'S SIDE CURTAIN AIRBAG SHOULD HAVE DEPLOYED FROM THE IMPACT. I WAS TRANSPORTED TO THE HOSPITAL BY AMBULANCE AND SUSTAINED MINOR HEAD INJURIES (MINOR CONCUSSION), MINOR CUTS TO MY HANDS AND BRUISING TO MY LEFT LEG. THE 2002 MINI COOPER S WAS UNDRIVEABLE AND WAS TOWED FROM THE SCENE OF THE CRASH. INSURANCE COMPANY CLAIM HAS BEEN FILED WITH MY INSURANCE COMPANY (LIBERTY MUTUAL) AND THE DRIVER OF CAR 2'S INSURANCE COMPANY (AMICA MUTUAL) WILL BE NOTIFIED. A POLICE REPORT IS ON FILE WITH THE WALTHAM POLICE DEPT. IN WALTHAM, MA. IT IS UNKNOWN WHAT WILL BE DONE TO CORRECT THE FAILURE, UNTIL THE INSURANCE CLAIM IS PROCESSED. *JB
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10146912January 4, 2006
AIR BAGS
AIRBAG LIGHT REMAINS LIT. WHILE STILL UNDER WARRANTY, I HAD THE DEALER (FLOW MINI, WINSTON-SALEM, NC) "RESET" IT ON AT LEAST TWO SEPARATE OCCASIONS. SERVICE EMPLOYEE TOLD ME THE LIT LIGHT WOULD NOT AFFECT AIRBAG DEPLOYMENT/SAFETY. WITHIN DAYS (MILES) OF "RESETTING" IT, THE LIGHT COMES BACK ON AND WILL NOT GO OFF WITHOUT TAKING IT TO THE DEALER. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10143476November 22, 2005
STEERING
(1) EVENTS LEADING UP TO FAILURE - NORMAL WEAR AND TEAR, CAR DRIVEN 40K+ MILES (2) FAILURE & CONSEQUENCE - BOTH BEARINGS IN THE STEERING COLUMN BEGAN TO FAIL. DETAILS NOT EXACTLY AVAILABLE SINCE I DIDN'T HAVE THE OPPORTUNITY TO INSPECT THEM, BUT BEARINGS WOULD GRIND WHEN TURNING THE STEERING WHEEL. DEALER TOLD ME THAT THESE WOULD NOT IMPACT DRIVING SAFETY, IF NOT, WHAT IS THEIR PURPOSE? (3) CORRECTIVE ACTION - DEALER REPLACED BOTH BEARINGS SINCE CAR IS STILL UNDER WARRANTY (50K MILES). I INQUIRED WITH DEALER IF MINI HAS EITHER IMPROVED THE DESIGN OF THE REPLACEMENT BEARINGS OR IF THE ORIGINAL BEARINGS HAD BEEN IMPROPERLY INSTALLED. DEALER STATED THAT NEITHER WAS THE CASE AND THAT IT ISN'T/WOULDN'T BE UNUSUAL FOR STEERING BEARINGS TO FAIL AFTER 40K MILES, WHICH BY TODAY'S STANDARDS IS COMPLETELY FALSE!. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10142671November 14, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION, ELECTRICAL SYSTEM
MY 2005 MINI COOPER S AUTOMATIC SUDDENLY STOPPED TWICE FOR NO APPARENT REASON WHILE DRIVING. CAR WAS ONLY 4 MONTHS OLD, ABOUT 4000 MILES ON CAR. I WAS ACTUALLY IN MOTION, AND THE CAR JUST STOPPED MOVING! I HAD TO TURN OFF THE CAR AND RESTART IT. EML AND CHECK ENGINE LIGHTS CAME ON ONCE THE CAR STOPPED. THE CHECK ENGINE LIGHT STAYED ON FOR A FEW DAYS, THEN WENT OFF, SO I ASSUMED IT WAS A FLUKE AND NOTHING TO WORRY ABOUT (OTHERWISE I ASSUME THE LIGHT WOULD STAY ON). THE SECOND TIME IT HAPPENED WAS EXACTLY THE SAME SCENARIO AS THE FIRST. I HAVE SINCE LEARNED THAT MINI IS CALLING THIS "LIMP MODE", BUT I HAD NEVER RECEIVED ANY RECALL NOTIFICATION FROM MINI, OR ANYTHING INDICATING THAT THEY KNEW ABOUT THIS PROBLEM. HOWEVER, THE DID KNOW, BASED ON WHAT I HAVE READ OF OTHERS WHO COMPLAINED TO THEM ABOUT THE EXACT SAME PROBLEMS!! YET MINI APPARENTLY DID NOT NOTIFY DEALERSHIPS, BECAUSE THE FIRST ONE I CALLED HAD NO IDEA WHAT THE PROBLEM WAS WHICH I DESCRIBED, AND WASN'T GOING TO TAKE ME FOR SERVICE UNTIL 2 WEEKS LATER. I CALLED A SECOND DEALER WHO IMMEDIATELY KNEW THE PROBLEM, AND SAID IT WAS A VOLUNTARY RECALL. STILL I HAD NOT HEARD ANYTHING FROM MINI USA. I TOOK MY CAR IN AND IT WAS FIXED IN AN HOUR--THEY REPROGRAMMED THE DME. THIS IS A SAFETY ISSUE! I STILL HAVEN'T HEARD ANYTHING FROM MINI ABOUT A SAFETY RECALL FOR THIS PROBLEM! MAYBE THEY DIDN'T NOTIFY ME BECAUSE I HAD IT TAKEN CARE OF ALREADY, BUT HAD THIS HAPPENED ON THE FREEWAY, RATHER THAN IN MY NEIGHBORHOOD, I COULD BE DEAD NOW! WHY ISN'T MINI NOTIFYING OWNERS WHO PURCHASED THE 2005 AUTOMATICS!! WHY AREN'T THEY ISSUING A RECALL? ARE THEY WAITING FOR SOMEONE TO BE KILLED? *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10143206November 10, 2005
UNKNOWN OR OTHER
CONSUMER HAD 2005 MINI COOPER IN SHOP FOR COLLISION REPAIRS THAT WERE NOT MADE. *TS THE CONSUMERS VEHICLE HAD BEEN AT THE BODY SHOP FOR OVER 2 MONTHS, BECAUSE THE AUTO BODY SHOP RECEIVED THE WRONG PART 3 TIMES. *JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10142184November 8, 2005
STEERING:RACK AND PINION:RACK
FAILURE OF STEERING GEAR ASSEMBLY RESULTING IN REPLACEMENT OF ASSEMBLY 3X. FAILURE RESULTED IN MORE DIFFICULTY TURNING STEERING WHEEL AND CREAKING NOISE EMITTING FROM UNDERSIDE OF CAR. DEALER STATED THERE WAS A TSB ON THIS ISSUE. 1ST INSTANCE 7/8/04 @32,297 MILES, 2ND INSTANCE 3/2/05 @48,551 MILES, 3RD INSTANCE 7/25/05 @59,112 MILES. ALL FAILURES OCCURRED BETWEEN JULY 2004 AND JULY 2005. OLD PART KEPT BY DEALERSHIP.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10142209November 8, 2005
WHEELS:LUGS/NUTS/BOLTS/STUDS, WHEELS:RIM
(1) EVENTS: DRIVING LONG DISTANCE, AFTER APPROXIMATELY 4 HOURS I NOTICED THAT THE LEFT FRONT WHEEL WAS MAKING CLUNKING NOISES. I SLOWED DOWN, AND THE NOISE GOT WORSE. EVENTUALLY, I SLOWED DOWN, PULLED OVER, AND THE CAR KEEPS BOUNCING UP AND DOWN, AND THEN AFTER I STOPPED IT WOULD NOT MOVE FORWARD ANYMORE. (2) FAILURE: LOST 3 OUT OF 4 LUG BOLTS ON THE LEFT FRONT WHEEL, AS A RESULT, THE LEFT FRONT WHEEL IS ALMOST FALLING OFF OF THE CAR. THE LEFT FRONT RIM WAS ALSO BENT. (3) CALLED BMW ROADSIDE ASSISTANCE, TOWED THE CAR TO THE NEAREST DEALER, AND THE DEALER REPLACED 3 OF 4 LUG BOLTS AND ALSO REPLACED THE BENT RIM. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10142210November 8, 2005
POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
FRONT WHEEL RUBBING NOISES AT LOW SPEED WHEN TURNING HARD LEFT OR HARD RIGHT. MINI DEALER TOLD ME THAT THE NOISE IS NORMAL, NOTHING WAS DONE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10141761November 4, 2005
STEERING:COLUMN
OWNER NOTICED CHANGE IN STEERING RESULTING IN HARD TURNING AND NO RETURN OF STEERING WHEEL WITHOUT ASSISTANCE AFTER TURNING VEHICLE. DEALER FOUND FAILURE OF LOWER STEERING SHAFT UNIVERSAL JOINT AND REPLACED LOWER STEERING SHAFT ASSEMBLY AND RETAINED OLD PART. VEHICLE WAS MANF. 2/2003 AND HAS 64482 MILES ON IT TO DATE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10141800November 4, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION
I HAD MY BRAND NEW 2005 MINI COOPER S AUTOMATIC FOR LESS THAN ONE MONTH WHEN IT STALLED IN THE MIDDLE OF THE STREET - THE ENGINE JUST STALLED OUT OR WENT INTO WHAT I'VE BEEN TOLD IS "LIMP MODE". LUCKILY, THE STREET WASN'T CROWDED AND I WAS ABLE TO COAST TO THE SIDE OF THE ROAD. BUT WHAT IF I WAS ON THE FREEWAY???? I'VE SUBSEQUENTLY FOUND OUT MANY PEOPLE HAVE HAD THE SAME PROBLEM AND BMW KNOWS ABOUT IT, BUT HASN'T BEEN ABLE TO FIX THE PROBLEM CORRECTLY. I BELIEVE THIS IS A HUGE SAFETY ISSUE! BMW SAID IT IS A SOFTWARE PROBLEM AND THEY HAVE MADE UPDATES, BUT I DON'T BELIEVE IT HAS BEEN CORRECTED. I AM STILL AFRAID TO DRIVE ON THE FREEWAY FOR FEAR OF BECOMING A STATISTIC! BMW SHOULD AT LEAST NOTIFY ALL MCS AUTOMATIC OWNERS OF THE POTENTIAL HAZARD! *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10140859October 26, 2005
SERVICE BRAKES, HYDRAULIC
1) GRINDING NOISE WAS HEARD FROM RIGHT REAR CORNER OF THE CAR WHILE BRAKING. 2) UPON INSPECTION, IT WAS FOUND THAT THE RIGHT REAR BRAKE PADS HAD WORN DOWN COMPLETELY ALTHOUGH THE LEFT REAR BRAKE PADS HAVE APPROXIMATELY 1/2 PAD REMAINING. I HAD THE VEHICLE TOWED TO THE NEAREST DEALER FOR WARRANTY SERVICE. 3) VEHICLE IS CURRENTLY AT GLOBAL IMPORTS MINI IN ATLANTA AWAITING INSPECTION BY A SPECIAL BMW ENGINEER TO DETERMINE THE CAUSE OF THIS UNUSUAL WEAR OF BRAKE COMPONENTS. THE BRAKE CALIPERS THAT OPERATE THE BRAKE SYSTEM ARE SUSPECTED TO BE DEFECTIVE/FAULTY. THIS SAME PROBLEM ALSO OCCURRED ON THIS SAME VEHICLE ON MAY 8, 2004. AT THAT TIME, THE VEHICLE WAS ALSO SENT TO GLOBAL IMPORTS IN ATLANTA WHERE THE BRAKE PADS AND ROTORS WERE REPLACED UNDER WARRANTY DUE TO EXCESSIVE WEAR FOR THE MILEAGE ON THE CAR. HOWEVER, THE BRAKE CALIPERS WERE NOT INSPECTED OR REPLACED BY GLOBAL IMPORTS AT THIS TIME. BECAUSE THIS HAS OCCURRED TWICE ON THE SAME VEHICLE, I DO NOT FEEL SAFE DRIVING MY VEHICLE WITH A SUSPECT BRAKE SYSTEM. THE SERVICE MANAGER AT GLOBAL IMPORTS (ERIC PETERS) HAS STATED THAT HE BELIEVES THIS TYPE OF INCONSISTENT UNEVEN BRAKE WEAR IS CONSIDERED "NORMAL" PHOTOGRAPHS TAKEN AT THE TIME OF RECENT OCCURRENCE ARE AVAILABLE TO SHOW A COMPARISON BETWEEN THE BRAKE PAD THICKNESS ON BOTH THE RIGHT AND LEFT SIDE OF THE VEHICLE. PLEASE CONTACT ME FOR THESE PHOTOGRAPHS. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10132644September 16, 2005
POWER TRAIN:MANUAL TRANSMISSION:FLOOR SHIFT ASSEMBLY
THE SHIFT LINKAGE CAME DISCONNECTED FROM THE TRANSMISSION. I HAS UNABLE TO CHANGE GEARS. I LOOKED ON THE NHTSA SITE AND FOUND THAT THE CAR WAS RECALLED FOR THIS EXAC PROBLEM. I HAD ASKED THE DEALER ABOUT SUCH A RECALL SEVERAL YEARS AGO. THEY DENIED AND CONTINUE TO DENY THAT SUCH A RECALL EXISTS. AFTER I BROUGHT MY CAR TO THE DEALER FOR REPAIR, THEY CALLED TO HAVE ME PICK UP MY CAR. THEY THEN MENTIONED THAT THEY HAVE TO GET PARTS AND I WILL HAVE TO BRING THE CAR BACK. I INFORMED THAT I DID NOT FEEL SAFE DRIVING THE CAR WITH A SAFTEY RELATED RECALL THAT WAS NOT FIXED. I AM FRUSTRATED THAT THE DEALER AND MANUFECTURER CONTINUE TO DENY THAT THE VEHICLE WAS RECALLED AND TRY TO HAVE ME DRIVE THE UNREPAIRED VEHICLE. RCALL CAMPAIGN N. 02V-201 : SHIFT CABLE RETAINING CLIP. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10135558September 7, 2005
ENGINE AND ENGINE COOLING
WHILE DRIVING THIS VEHICLE IT HAS FREQUENTLY GONE INTO WHAT DEALERS AND OTHER OWNERS CALL "LIMP MODE". IT BASICALLY LOSES ALL POWER WHILE DRIVING. THIS HAS HAPPENED IN THE MIDDLE OF INTERSECTIONS AND IS ENTIRELY UNSAFE AND UNACCEPTABLE. IT WOULD NOT BE ACCEPTABLE FOR ANY CAR TO STALL THIS OFTEN LET ALONE A NEW CAR. THIS CAR IS MONTHS OLD AND WE ARE HAVING SIGNIFICANT SAFETY PROBLEMS. I HAVE COME TO FIND OUT THAT THE MANUFACTURER IS WELL AWARE OF THIS AND HAS MADE SEVERAL UNSUCCESSFUL ATTEMPTS AT REPAIRING THEM ALTHOUGH THEY HAVE NEVER NOTIFIED ANY OWNER OR DONE A FORMAL RECALL CAMPAIGN (ACCORDING TO BMW CUSTOMER SERVICE REP.). THIS IS OUTRAGEOUS CONSIDERING WHAT IS AT STAKE . THIS IS A MAJOR MECHANICAL SAFETY PROBLEM NOT A CONVENIENCE ITEM FAILURE. I ENCOURAGE EVERYONE WHO OWNS THIS VEHICLE TO ADDRESS THIS WITH YOUR DEALERS BEFORE IT STARTS HAPPENING TO YOUR VEHICLE. WE ONLY FOUND OUT THAT THERE WERE THINGS TO BE DONE WHEN ART DEALER LOOKED AT OUR VIN NUMBER AT OUR REQUEST. NO NOTICE WAS GIVEN, AND OTHERS SEEM TO REPORT THE PROBLEM CONTINUING AFTER THE CURRENT FIX IS APPLIED. GOOD LUCK! *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10135327September 5, 2005
ELECTRICAL SYSTEM
WHILE ACCELERATING ONTO THE HIGHWAY, THE CAR LOST POWER TO THE WHEELS AND DID NOT OPERATE PROPERLY UNTIL I TURNED THE CAR OFF AND BACK ON. THE CAR WAS BROUGHT TO THE DEALERSHIP AND THE PROBLEM WAS NOT FOUND OR CORRECTED. A SECOND INCIDENT OCCURRED A FEW WEEKS LATER, AGAIN AS THE CAR WAS ACCELERATING FROM A STOP. THIS TIME, THE POWER RETURNED WITHOUT HAVING TO SHUT THE CAR OFF. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10135329September 5, 2005
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
AIR BAG CHECK LIGHT IS ON. NO AIR BAG WAS DEPLOYED, NO CRASH WAS INVOLVED. THIS IS ON GOING PROBLEM WITH THE MINI COOPER WHICH SHOULD HAVE A RECALL. COST IS OVER 1000.00 DOLLARS TO REPAIR. IF NOT REPAIRED AIR BAG MAY NOT DEPLOY IN A CRASH. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10131711August 5, 2005
ENGINE AND ENGINE COOLING:ENGINE, POWER TRAIN:AUTOMATIC TRANSMISSION
ON 3 DIFFERENT OCCASIONS AFTER TRAVELING A FEW HUNDRED YARDS OR SO OUR MINI WOULD SUDDENLY LOSE POWER AND GO INTO A "LIMP MODE" AS WE MOVE FROM EITHER A STOP SIGN OR TRAFFIC SIGNAL. THIS WOULD CAUSE THE VEHICLE TO STOP IN THE INTERSECTION CAUSING A POTENTIALLY HAZARDOUS CONDITION. THE VEHICLES SES CHECK ENGINE LIGHT ALSO COMES ON. WE HAVE TAKEN OUR VEHICLE IN FOR SERVICE THREE TIMES TO GET THIS DEFECT ADDRESSED. MINI STATES THAT IT IS A "KNOWN" PROBLEM WITH THE CURRENT SOFTWARE. I NOW HAVE A THIRD VERSION OF THE SOFTWARE, BUT WE ARE AFRAID TO DRIVE THE CAR TO "TEST" IT OUT. I HOPE EITHER MINI OR THE NHTSA WILL POST A RECALL ON THIS DANGEROUS CONDITION. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10127588August 5, 2005
PARKING BRAKE
DT: CONSUMER'S WIFE PARKED THE CAR ON A SLIGHT INCLINE IN THE DRIVEWAY, ABOUT 3-5 MINUTES LATER, SHE HEARD A LOUD CRASH. THE CAR WAS IN THE WOODS. THE CAR HAD ROLLED DOWN THE DRIVEWAY A TOTAL OF ABOUT 150 FEET. DEALER SAID THERE MIGHT BE A PROBLEM WITH THE PARKING BRAKE. THIS WAS THE FIRST FAILURE. CONSUMER FOUND SEVERAL COMPLAINTS ON LINE ABOUT THE SAME THING.*AK *JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10130871August 1, 2005
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE)
DT: CALLER BURNED VERY BADLY HER LEG BECAUSE THE TAIL PIPE STUCK OUT TOO FAR. TAIL PIPE DID NOT HAVE A GUARD OVER IT. THEY WERE LOCATED IN THE MIDDLE OF THE VEHICLE IN THE BACK INSTEAD ON THE SIDE OF THE BACK. DEALER SAID TO CALL MANUFACTURER, AND THE MANUFACTURER WAS NOT VERY NICE . MANUFACTURER SAID THERE WAS NOTHING WRONG WITH THE VEHICLE. CALLER SHOWED A REPRESENTATIVE THE PROBLEM AND HE WANTED HER TO TELL THEM HOW TO FIX IT. THEY TOLD CALLER TO LEAVE GROCERIES IN THE VEHICLE UNTIL IT COOLED OFF.*AK
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10130869August 1, 2005
STEERING:HYDRAULIC POWER ASSIST SYSTEM
DT: THE CONTACT OWNED A 2002 BMW MINI COOPER S. THE CONTACT COMPLAINED STEERING FAILURE. THE STEERING WAS NOT OPERATING. . COULD DRIVE BUT COULD NOT STEER BECAUSE THERE WAS NO POWER STEERING. THE STEERING SYSTEM WAS BROKE A COUPLE OF MONTHS AGO , AND THEY REPAIRED IT. CURRENTLY, THE DEALERSHIP WILL NOT REPAIR CAR ANYMORE EVEN THOUGH IT WAS UNDER WARRANTY. THE STEERING BECAME VERY HEAVY, HAD TO MUSCLE THE STEERING IN ORDER TO TURN THE CAR. WHILE DRIVING ON THE HIGHWAY ALL OF A SUDDEN COULD NOT STEER THE CAR, AND IT WAS VERY DANGEROUS. DID HAVE ONE STEERING FAILURE BEFORE, AND HAD TO REPLACE THE ENTIRE STEERING MECHANISM. CURRENTLY, HE COULD NOT STEER UNDER NORMAL ROAD CONDITIONS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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