MINI Cooper Complaints

4,588 consumer complaints on file.

#10088393August 23, 2004
VISIBILITY:WINDSHIELD
SPONTANEOUS CRACK FORMING IN MINI COOPER WINDSHIELD. OVERNIGHT, A CRACK APPEARED IN MY WINDSHILED STARING AT THE BOTTEM CENTER OF THE WINDSHIELD, MOVING DIRECTLY UPWARD ABOUT 5 INCHES THEN ANGLING 90 DEGREES TOWARDS THE DRIVER'S SIDE OFR SEVERAL INCHES. THIS IS THE 2ND TIME IN 6 MONTHS THAT THE SAME FRACTURE HAS APPEARER OVERNIGHT. FIRST WINDSHIELD WAS REPLACED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10087052August 17, 2004
STEERING:HYDRAULIC POWER ASSIST:PUMP
WAS DRIVING DOWN A 2-LANE CURVY ROAD AT NIGHT, DRY WEATHER, 75 F AT 30 MPH WHEN CAR BEGAN TO WHINE WHENEVER STEERING WHEEL WAS TURNED. AS I DECELERATED TO 10-15 MPH TO MAKE A 90 DEGREE RIGHT TURN AROUND A CURVE, THE STEERING WHEEL BECAME SUDDENLY EXTREMELY DIFFICULT TO TURN. ALMOST T-BONED A CAR TRAVELING IN THE OPPOSITE DIRECTION AROUND SAME CURVE. WAS ABLE TO GET THE CAR BACK IN MY LANE, AND GET IT HOME, BUT NOT WITHOUT A LOT OF EFFORT. CALLED BMW SERVICE, THEY ACKNOWLEDGED THEY'VE SERVICED A FEW MINIS WITH THE SAME PROBLEM, AND WAS MOST LIKELY A POWER STEERING PUMP FAILURE. CAR WILL BE TOWED TODAY. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10086536August 10, 2004
VISIBILITY:WINDSHIELD
FIRST OCCASION - WINDSHEILD CRACKED ADJACENT TO VIN # LOCATION. SEPERATED FROM VEHICLE BODY. DEALERSHIP REPLACED BUT TOOK 5 TO 6 WEEKS. EXCUSE WAS SUPPLIER CHANGED. SECOND OCCASION - ROCK CHIP ON INTERSATE. RESULT. SURFACE CHIP AND LAMINANT CRACK (1/4" TO 1/2" LONG). HAVE NOT REPLACED WINDSHIELD. WATCHING FOR ANY PROGRESSION IN SIZE. I'VE OWNED OTHER VEHICLES THAT HAD ROCKS AND SUCH COLLIDE WITH THE WINDSHIELD, BUT NONE THAT CRACKED SO EASILY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10086157August 4, 2004
VISIBILITY:WINDSHIELD
OUR MINICOOPERS, 2004, RECEIVED A VERY SMALL CHIP. THE NEXT MORNING HALF OF OUR WINDSHIELD CRACKED FROM THIS CHIP. MY HUSBAND SPOKE WITH STEVE, A MINI REP IN HOUSTON, AND WAS TOLD THE WINDSHIELD HAD BE RECALLED DUE TO LARGE AMOUNTS OF STRESS ON THE WINDSHIELD. HE TOLD STEVE THAT IS EXACTLY WHAT HAS HAPPENED BECAUSE THE CHIP IS SO SMALL LOCATED AT THE BASE OF THE WINDSHIELD. WE WERE TOLD WITH THE CHIP THAT THE WARRENTY WAS VOIDED. WE WOULD HAVE TO PAY TO REPLACE THE WINDSHIELD. STEVE WENT ON TO TELL OF 5 DIFFERRENT STORIES OF MINI OWNERS HAVING TO REPLACE THEIR WINDSHIELD IN THE LAST TWO MONTHS. IF YOU LOOK AT MINI CHAT ROOMS, IT IS FILLED WITH MANY PEOPLE HAVING TO REPLACE THEIR WINDSHIELD, SOMETIMES MULTIPLY TIMES. IT JUST DOES NOT SEEM RIGHT. SO MANY WINDSHIELD CRACKING DUE TO ROCK CHIPS. WE WOULD HAVE HAD THE CHIP TREATED, IF IT WEREN'T SO SMALL, SO A CRACK WOULD NOT HAVE HAPPENED, BUT THERE WAS NO TIME, IT CRACKED OVERNIGHT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10067798April 25, 2004
VISIBILITY:WINDSHIELD
WINDSHIELD CRACKED ON MY MINI COOPER FROM DEBRIS ON THE HIGHWAY. THIS IS A COMMON PROBLEM WITH MINI COOPERS. DOZENS AND DOZENS OF MINI OWNERS HAVE COMPLAINED ABOUT THIS ON THE MESSAGE BOARDS ON WWW.ROADFLY.ORG. THE WINDSHIELDS ON THESE CARS ARE PRONE TO CRACKING. I'VE ONLY HAD MY CAR FOR 1.5 YEARS AND ONLY HAVE 5000 MILES ON IT. THIS IS THE FIRST TIME I'VE HAD SOMETHING HIT MY WINDSHIELD. IF SO MANY OWNERS ARE HAVING THE SAME PROBLEMS, IT SHOULD BE ENOUGH TO WARRANT SOME SORT OF INVESTIGATION INTO THESE WINDSHIELDS AND WHY THEY ARE SO PRONE TO CRACKING. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10066175April 14, 2004
ELECTRICAL SYSTEM
COMPUTER(S) FAILURE RESULTING IN A LOST OF ABILITY TO MOVE FORWARD OR REARWARD. THE ENGINE COMPUTER(S) HAVE BEEN REPLACED AS WELL AS THE TRANSMISSION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10065946April 12, 2004
VISIBILITY:WINDSHIELD
I OWN A 2003 MINI COOPER S AND LIKE MANY OTHER OWNERS OF MINIS, MY WINDSHIELD IS CRACKED IN TWO DIFFERENT PLACES. I DO BELIEVE MINI SHOULD COME UP WITH A NEW DESIGN AND DO A RECALL. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10065909April 10, 2004
VISIBILITY:WINDSHIELD
THE SLIGHTEST PEBBLE CAUSES STARS, CHIPS, AND CRACKS IN MY MINI COOPER WINDSHIELD. I'M ON MY THIRD ONE AND IT ALREADY HAS 2 STARS AND A CHIP. I'M TIRED OF REPLACING IT, BUT IT'S A STRUCTURAL SAFETY ITEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10064412April 2, 2004
VISIBILITY:WINDSHIELD
BMW MINI COOPERS HAVE DEFECTIVE WINDSHIELDS THAT CRACK REPEATEDLY WITHOUT ANY TYPE OF IMPACT. THE GLASS CRACKS DUE TO STRESS OR TEMP. CHANGES. NOT RELATED TO STONE IMPACTS. CHECK OUT THE WINDSHIELD CRACKING THREAD ON THE MINI2.COM WEB SITE. WE ARE ON OUR 2ND WINDSHIELD IN TWO WEEKS. BMW IS COVERING UP THE PROBLEM WHILE QUIETLY INTRODUCING STRONGER GLASS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10064175March 30, 2004
VISIBILITY:WINDSHIELD
LARGE WINDSHIELD CRACK SUDDENLY APPEARED WITHOUT EVIDENCE OF ANY IMPACT TO THE WINDSHIELD. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10062573March 18, 2004
VISIBILITY:WINDSHIELD
04 MINI COOPER S HAD A CRACK IN WINDSHIELD OF UNKNOWN ORIGIN (PROBABLY STRESS). HAD FIXED 2 WEEKS AGO UNDER WARRANTLY. NEW CRACK HAS DEVELOPED ALREADY. IN THE PROCESS OF RESOLVING CURRENT DEFECT. *AK THESE VEHICLES HAVE A DESIGN FLAW. YOU GUYS NEED TO ADD MINI TO THE LIST OF YOUR CARS. I AM GOING TO SELECT BMW BECAUSE BWM OWNS MINI.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10062215March 15, 2004
AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE
THE AIRBAG LIGHT CAME ON I TOOK CAR IN AND TOOK THE CAR TO MINI DEALER. THE SIDE AIRBAG HARNESS IS BAD AND NEEDS TO BE REPLACE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10061985March 12, 2004
VISIBILITY:WINDSHIELD
I HAVE A JULY 2002 BUILD, MINI COOPER S .TO DATE I HAVE HAD 6 WINDSHIELDS INSTALLED.MOST HAVE SUFFERED STRESS RELATED FAILURE,BUT 2 STARTED AS MINIMAL ROCK STRIKES ,WHICH LATER RESULTED IN LONG (10- 14 INCH) CRACKS.GLASS IS SUB-STANDARD,TOO THIN ,AND TOO SOFT.I DEFINATELY FEAR FOR MY SAFETY AS LONG AS THIS GLASS ISN'T REDESIGNED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10061987March 12, 2004
VISIBILITY:WINDSHIELD
MY 2003 MINI COOPER'S WINDSHIELD CRACKED SHORTLY AFTER I TOOK DELIVERY OF THE NEW CAR. IT WAS NEVER HIT BY A ROCK, AND MANY OTHER MINI COOPER OWNERS HAVE EXPERIENCED STRESS FRACTURES CAUSED BY WEAK WINDSHIELD GLASS. *AK BMW/MINI-USA REFUSED TO REPLACE THE DEFECTIVE WINDSHIELD UNDER WARRANTY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10061988March 12, 2004
VISIBILITY:WINDSHIELD
WINDSHIELD ON MY 2002 MINI COOPER S HAS CRACKS IN 2 PLACES WHICH STARTED FROM THE EDGES OF THE WINDSHIELD. BOTH CRACKS APPEARED WHEN THE CAR WAS SITTING IN THE DRIVEWAY. THE DEALER SAYS THEY ARE "ROCK CHIPS" THOUGH THERE'S NO VISIBLE IMPACT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10061998March 12, 2004
VISIBILITY:WINDSHIELD
WINDSHIELD REPLACEMENTS DUE TO PREMATURE PITTING, CHIPPING, AND CRACKING. MANY OTHER MINI COOPER OWNERS HAVE EXPERIENCED THIS SAME PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10062047March 12, 2004
VISIBILITY:WINDSHIELD
THE MINIS WINDSHIEL BEING SOFT AND WEAK WHICH LEAVES IS MORE PRONE TO PITTING, CHIPPING AND TO CRACKING. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10062046March 12, 2004
VISIBILITY:WINDSHIELD
MINI COOPER WINDSHIELD IS THIN AND WEEK. THERE IS NO AFTERMARKET GLASS FOR IT EITHER SO REPALCEING GETS PRICY.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10060627March 7, 2004
VISIBILITY:WINDSHIELD
WINDSHIELD IN MINI COOPERS ARE TO SOFT. I AM FIXING TO HAVE MY SECOND WINDSHIELD INSTALLED. JUST HAD ONE REPLACED IN AUGUST. A ROCK HIT THE WINDSHIELD BOTH TIMES. THE SECOND TIME IF I HAD BEEN ANY CLOSER TO THE VEHICLE IN FRONT OF ME THE ROCK WOULD HAVE COME THROUGH AND KILLED ME OR MY 2 YEAR OLD DAUGHTER IN THE BACK SEAT. HAD A MECHANIC LOOK AT IT AND HE SAID THE SAME THING. THERE WAS AT LEAST TWO CAR LENGTHS BETWEEN MY CAR AND THE OTHER CAR. ALSO THE WINDSHIELD HAS MANY ROCK PITS IN IT AND IT IS ONLY 7 MONTHS OLD. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10058991February 25, 2004
VISIBILITY:WINDSHIELD
MINI COOPER S 2003 MODEL PURCHASED SEPTEMBER 27, 2003 HAS DEVELOPED A WINDSHIELD CRACK NEAR LOWER EDGE AT CENTER. MANY MINI OWNERS HAVE EXPERIENCED A SIMILAR CRACK, AND MINI/BMW REFUSES TO ACKNOWLEDGE A PROBLEM HERE. AT GREAT MAJORITY OF THESE CRACKS ARE OCCURRING IN ONE OF THREE PLACES. CRACKS ARE HAPPENING REPEATEDLY TO SOME OWNERS (3 NEW WINDSHIELDS IN ONE YEAR FOR AT LEAST ONE OWNER.) WE WOULD LIKE MINI/BMW TO ADDRESS THIS PROBLEM AND TO REIMBURSE OWNERS FOR CRACKED WINDSHIELDS NOT CAUSED BY ACCIDENTS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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