MINI Cooper Complaints

4,588 consumer complaints on file.

#10440875December 21, 2011
AIR BAGS
TL* THE CONTACT OWNS A 2005 MINI COOPER S CONVERTIBLE. THE CONTACT STATED THAT THE PASSENGER SIDE AIR BAG WARNING LIGHT ILLUMINATED AT ENGINE START UP. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE DEALER CONFIRMED TO THE CONTACT THAT THE OCCUPANCY SENSOR FAILED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 38,000 AND THE CURRENT MILEAGE WAS 41,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10440533December 20, 2011
STEERING
TL* THE CONTACT OWNS A 2005 MINI COOPER. THE CONTACT WAS DRIVING 70 MPH WHEN THE POWER STEERING FAILED.THE CONTACT WAS ABLE TO SAFELY MERGE TO THE SHOULDER WHERE THE VEHICLE WAS SHUT OFF. ONCE RESTARTED, THE STEERING RESUMED NORMAL OPERATION. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 79,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10440264December 17, 2011
STEERING
THE POWER STEERING PUMP FAILED WHILE DRIVING AND PROCEEDED TO FAIL INTERMITTENTLY FOR SEVERAL MONTHS WITH NO WARNING, SOMETIMES AT HIGH RATES OF SPEED AND IN TURNS. THE POWER STEERING PUMP QUIT FOR GOOD APPROXIMATELY SIX MONTHS LATER. I COULD HAVE BEEN SEVERELY INJURED OR KILLED - OR WORSE, HURT SOMEONE ELSE. THE MINI COOPER IS VERY HARD TO STEER WITHOUT POWER STEERING. I'M A STRONG WOMAN BUT IT TAKES SOME SERIOUS UPPER ARM STRENGTH AND CORE STRENGTH TO CONTROL THE VEHICLE MANUALLY. THE MOST DISTURBING PART IS THE LACK OF WARNING. THERE IS NO CLUE THAT YOU ARE ABOUT TO LOSE POWER. THESE PARTS ARE PROHIBITIVELY EXPENSIVE AND THERE IS A SHORTAGE OF MECHANICS WILLING TO WORK ON THESE CARS IN OUR AREA. I DON'T KNOW IF THE POWER STEERING FAN WAS AFFECTED, AS WELL, BUT I SUSPECT IT BROKE SOMEWHERE IN THAT TIME, TOO. I KNOW THERE ARE INCIDENTS OF THESE CARS CATCHING FIRE, AND THANKFULLY, WE HAVE NOT EXPERIENCED THAT. PLEASE HELP. THIS IS SO DANGEROUS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10440083December 15, 2011
STEERING
THE CARS POWER STEERING STARTED FAILING FOR A FEW SECONDS WHILE DRIVING AT SLOW SPEED. THIS HAS HAPPENED AT LEAST 20 OR MORE TIMES OVER THE LAST 2 YEARS. THE STEERING OF THE VEHICLE BECOMES EXTREMELY HARD. THERE IS NO WARNING THAT THIS WILL OCCUR, SO CLEARLY IT COULD RESULT IN AN ACCIDENT. IN THE LAST 12 MONTHS, THE POWER STEERING HAS STARTED TO FAIL WHEN THE CAR IS STARTED, BUT STARTED WORKING AGAIN IF THE CAR WAS RESTARTED OR AFTER A SHORT PERIOD OF TIME. THIS WEEK, AFTER 3 HOURS OF DRIVING, THE CAR WAS PARKED FOR 15 MINUTES, WHEN THE CAR WAS RESTARTED THERE WAS NO POWER STEERING AT ALL DURING ANOTHER 5 MINUTES OF DRIVING. THE CARE WAS STOPPED FOR ANOTHER 20 MINUTES AND WHEN RESTARTED POWER STEERING WAS RESTORED. I AM VERY CONCERNED THAT THIS FAILURE COULD OCCUR DURING HIGH SPEED MANEUVERING AND COULD RESULT IN A MAJOR ACCIDENT. I FEEL THAT I HAVE BEEN LUCKY TO DATE THAT I HAVEN'T BEEN IN A SITUATION THAT RESULTED IN AN ACCIDENT, PRECISE CONTROL OF THE VEHICLE IS IMPOSSIBLE WITHOUT THE POWER STEERING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10440113December 15, 2011
ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING, VISIBILITY, POWER TRAIN
PLETHORA OF ELECTRICAL PROBLEMS. HEATED SEATS ARE A MAJOR CONCERN. THEY GO ON AND OFF BY THEMSELVES, SEEM HAUNTED. SOMETIMES, THEY GET SO HOT THEY LEAVE BURN MARKS IN MY LEGS. I AM AFRAID OF AN ELECTRICAL FIRE. THE HEATED SEATS GET SO HOT, THEY LEFT BURN MARKS IN MY SEAT. AISIN 6 SPEED AUTOMATIC TRANSMISSION, EQUIPPED WITH "LIFETIME" FLUID, BEGINS SLIPPING GEARS AT 70K THE SUPERCHARGER HAD TO BE REPLACED DUE TO THE "DESIGN" OF THE SUPERCHARGER IT COULD NOT BE REPAIRED, I WAS FORCED BY BMWUSA TO PURCHASE A REMANUFACTURED SUPERCHARGER. I WAS TOLD IT WAS A "COMMON PROBLEM" I HAVE ALSO FOUND OUT FROM FORUMS SUCH AS NORTHAMERICANMOTORING.COM THIS IS A PROBLEM THAT BMW DOES NOT WANT TO ADMIT ITS AT FAULT FOR HOWEVER THEY ARE ACKNOWLEDGING THE WIDESPREAD HAPPENINGS ACROSS THE COUNTRY. THE AVAILABILITY OF NEW SUPERCHARGERS IS VERY LOW BECAUSE OF THIS PROBLEM, HENCE ME PURCHASING A REMFGD ONE. REAR WIPER MOTOR FAILED AT 40K QUOTED HUNDREDS TO REPLACE, NOT WORTH IT!!!!! *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10439885December 14, 2011
STEERING
TL* THE CONTACT OWNS A 2005 MINI COOPER S. WHILE DRIVING APPROXIMATELY 30 MPH, THE STEERING WHEEL BECAME DIFFICULT TO STEER AND SEIZED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE AND WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTICS OR REPAIRS. THE VIN WAS NOT AVAILABLE.THE APPROXIMATE FAILURE MILEAGE WAS 118,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10439916December 14, 2011
STEERING, STEERING:HYDRAULIC POWER ASSIST:PUMP
TL* THE CONTACT OWNS A 2004 MINI COOPER S. THE CONTACT STATED THAT WHEN HE STARTED THE VEHICLE THE POWER STEERING FAILED AND THE STEERING WHEEL BECAME ABNORMALLY STIFF. THE DEALER WAS NOTIFIED OF THE FAILURE WHO STATED THAT THERE WERE NO RECALLS FOR THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE AND THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 69,000...UPDATED 01/04/12 *BF THE CONSUMER STATED THE POWER STEERING PUMP WAS REPLACED AT A COST OF $866.67 . THE CONSUMER HAS SINCE TRADED THE VEHICLE. UPDATED 01/09/12
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10439938December 14, 2011
STEERING
TL* THE CONTACT OWNS A 2003 MINI COOPER S. WHILE DRIVING AT APPROXIMATELY 25 MPH THE STEERING WHEEL BECAME STIFF AND DIFFICULT TO MANEUVER. THE CONTACT RESTARTED THE VEHICLE AND REGAINED POWER STEERING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC. THE MECHANIC STATED THE ELECTRIC POWER STEERING PUMP WOULD HAVE TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 72,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10439348December 12, 2011
ENGINE AND ENGINE COOLING
I WAS DRIVING ABOUT 25MPH WHEN I SAW SMOKE COMING FROM UNDER THE HOOD. I PULLED OVER AND POPPED THE HOOD AND FOUND FLAMES IN THE ENGINE BAY. I DIDN'T HAVE AN EXTINGUISHER IN THE CAR AND THERE WASN'T A HOSE IN SIGHT, SO IT BURNED FOR A FEW MINS BEFORE A BYSTANDER STOPPED AND GAVE ME AN EXTINGUISHER. THE FIRE DEPARTMENT CAME SHORTLY AFTER AND DOUSED THE STILL SMOLDERING ENGINE COMPARTMENT WITH WATER. THERE WERE NO WARNING LIGHTS ON IN THE DASHBOARD BEFORE, DURING OR AFTER THIS FIRE. MY COUNTRYMAN, BUILT IN APRIL 2011 AND PURCHASED IN MAY, HAS ABOUT 5700 MILES ON IT AND HAS OTHERWISE HAD NO PROBLEMS. MY RESEARCH ONLINE INDICATES THAT OTHER MINI MODELS (COOPER S, CLUBMAN) HAVE HAD SIMILAR PROBLEMS, AND THAT THE NHTSA IS INVESTIGATING SOME OF THESE. PLEASE CONSIDER ADDING THE COUNTRYMAN TO YOUR INVESTIGATION OF MINI SPONTANEOUS ENGINE FIRES. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10439411December 12, 2011
STEERING
TL* THE CONTACT OWNS A 2004 MINI COOPER. THE CONTACT STATED THAT THE POWER STEERING ASSIST FAILED WITHOUT WARNING, CAUSING EXTREME DIFFICULTY IN STEERING CONTROL. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE AND THE CURRENT MILEAGE WAS 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10439427December 12, 2011
STEERING
INTERMITTENT FAILURE OF POWER STEERING BEGINNING AT APPROXIMATELY 48,000 MILES, WITH INCREASING FREQUENCY AND DURATION UNTIL COMPLETE FAILURE OF POWER STEERING AT APPROXIMATELY 55,000 MILES, DESPITE FULL POWER STEERING FLUID RESERVOIR AT ALL TIMES. MINI DEALER ADVISES NEW POWER STEERING PUMP REQUIRED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10439253December 10, 2011
ELECTRICAL SYSTEM
PARKING ASSIST ALARM STOPPED WORKING COMPLETELY THEN THE NEXT TIME AS SOON AS THE VEHICLE WAS IN REVERSE THE ALARM SOUNDED AS THOUGH IMPACT WERE IMMINENT THOUGH NOTHING WAS BEHIND THE VEHICLE. ALARM CONTINUES TO SOUND WHENEVER THE MINI IS IN REVERSE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10439231December 9, 2011
ENGINE AND ENGINE COOLING, POWER TRAIN
THE ENGINE BEGAN TO MAKE A LARGE RATTLING NOISE AND THE CHECK ENGINE LIGHT EVENTUALLY CAME ON. I STOPPED THE CAR AND CHECKED THE OIL TO SEE IF IT WAS LOW AND DISCOVERED THAT I WAS NOT ABLE TO GET THE DIP STICK BACK IN. AT THIS POINT I CALLED A TOW TRUCK AND TOOK IT TO A LOCAL MECHANIC BECAUSE THERE ISN'T A MINI DEALER WITHIN 100 MILES OF MY LOCATION. TURNS OUT IT WAS THE TIMING CHAIN TENSIONER WHICH IS A COMMON PROBLEM FOR THE COOPER S AND MINI HAS RELEASED THREE FIXES AND CLAIM THE LATEST TSB WILL FIX THE PROBLEM. MY CAR HAS LESS THAN 40,000 MILES AND I HAD TO SPEND $1,700 DOLLARS FOR A $26 DOLLAR PART THAT WAS FAULTY TO BEGIN WITH. MINI KNEW THEY HAD A PROBLEM AND TRIED TO FIX IT BUT FAILED ON TWO SEPARATE OCCASIONS THERE'S NO TELLING HOW LONG THIS NEW FIX WILL HOLD UP. NOT TO MENTION MY CAR IS STILL LOUDER THAN IT USE TO BE BEFORE THE PROBLEM AND IT SOUNDS LIKE A DIESEL ENGINE AT IDLE. THIS NOISE DOESN'T GIVE ME CONFIDENCE THAT THE LATEST FIX WILL LAST AND MINI NEEDS TO SERIOUSLY TAKE A LOOK AT THE PROBLEM AND SEND OUT A RECALL BEFORE THE TIMING CHAINS START CAUSING LIFE THREATENING PROBLEMS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10438956December 8, 2011
STEERING
STEERING FLUID PUMP WAS JUST REPLACED A FEW WEEKS AGO, PROBLEM HAS RETURNED AND WILL NOT GO AWAY... STEERING WHEEL VERY RIGID HARD TO TURN. VERY DIFFICULT TO MAKE TURNS, ALOT OF EFFORT TO TURN THE STEERING WHEEL. TRYING TO MAKE A SHARP OR QUICK TURN IF NEEDED, WOULD BE DANGEROUS & ALMOST IMPOSSIBLE. I RECENTLY RESEARCHED AND FOUND THAT THOUSANDS OF 04 MINI COOPERS HAD THIS SAME PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10439044December 8, 2011
STEERING
TL* THE CONTACT OWNS A 2002 MINI COOPER. THE CONTACT STATED THAT THE POWER STEERING PUMP CONTINUED TO RUN WHILE THE ENGINE WAS TURNED OFF. THE VEHICLE WAS NOT TAKEN TO THE DEALER NOR REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND THE CURRENT MILEAGE WAS 49,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10438835December 7, 2011
STEERING
TL* THE CONTACT OWNS A 2005 MINI COOPER. THE CONTACT WAS DRIVING 45 MPH WHEN THE POWER STEERING SEIZED AND BECAME EXTREMELY DIFFICULT TO MANEUVER. THE DEALER WAS CONTACTED WHO ADVISED THAT THERE WERE NO RECALLS FOR THE VEHICLE AND THAT HE SHOULD BRING THE VEHICLE IN FOR REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 80,781.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10438793December 6, 2011
STEERING:ELECTRIC POWER ASSIST SYSTEM
TL* THE CONTACT OWNS A 2005 MINI COOPER S. WHILE DRIVING 30 MPH, THE STEERING WHEEL BECAME DIFFICULT TO MOVE WHEN THE CONTACT NOTICED A BURNING ODOR. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE HE WAS INFORMED THAT THE ELECTRIC POWER STEERING COMPONENT HAD MELTED AND NEEDED TO BE REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED THE CONTACT THAT THERE WAS A CONCURRENT INVESTIGATION FOR THE FAILURE HOWEVER, THERE WERE NO RECALLS. THE MANUFACTURER OFFERED NO FURTHER ASSISTANCE. NO REPAIRS WERE PERFORMED. THE CURRENT AND THE FAILURE MILEAGES WERE 63,260. UPDATED 12/20/11*LJ THE CONSUMER WAS INFORMED THE POWER STEERING UNIT HAD SUFFERED A COMPLETE MELT DOWN WHICH SPREAD TO THE POWER STEERING HOSE AND WIRING HARNESS. UPDATED 01/20/12
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10438691December 6, 2011
STEERING
THE INCIDENT OCCURRED BACK IN JUNE 27, 2007. I PARKED MY CAR AND THEN NOTICED THERE WAS SMOKE COMING FROM THE FRONT OF THE CAR. OPENED THE BONNET AND THERE WERE FLAMES COMING FROM THE UNDERSIDE OF THE ENGINE. THE FIRST ATTEMPT AT USING A FIRE EXTINGUISHER TEMPORARILY PUT OUT THE FIRE, BUT IT RE-IGNITED AND AT THIS POINT CALLED THE FIRE DEPARTMENT TO PUT IT OUT SAFELY. THE BMW DEALER KEPT SAYING THERE WAS NEVER A FIRE, JUST SMOLDERING. THE "SMOLDERING" WAS THE CAUSE OF A STEERING PUMP FAILURE WHICH OVERHEATS, WHICH IN TURN DAMAGED THE LOOM (HARNESS, OR MAIN WIRING FOR THE VEHICLE), WHICH ALSO RUINED THE BATTERY. THE COST WAS OVER $1000 TO REPAIR THE "SMOLDERING" DAMAGES. PRIOR TO THE STEERING PUMP FAILURE, THERE WAS NO INDICATION THAT THERE WERE STEERING PROBLEMS, NOR ANY POSSIBLE ELECTRICAL PROBLEMS. CAR MILEAGE WAS AT 65,525 AT THE TIME OF THE INCIDENT. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10438625December 5, 2011
AIR BAGS
TL* THE CONTACT OWNS A 2008 MINI COOPER. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT SPORADICALLY ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING WHERE THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 26,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10438643December 5, 2011
STEERING
TL* THE CONTACT OWNS A 2005 MINI COOPER. THEN CONTACT STATED THAT WHILE DRIVING 25 MPH, THE STEERING WHEEL SEIZED. THE VEHICLE WAS STOPPED AND SHUT OFF. THE VEHICLE WAS THEN TOWED TO AN INDEPENDENT REPAIR SHOP AND THE POWER STEERING PUMP WAS REPLACED. THE FAILURE RECURRED APPROXIMATELY ONE YEAR LATER. THE VEHICLE WAS TAKEN BACK TO AN INDEPENDENT REPAIR SHOP, BUT REPAIRS WERE NOT PERFORMED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 55,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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