MINI Cooper Complaints

4,588 consumer complaints on file.

#10442320January 4, 2012
ENGINE AND ENGINE COOLING
CAR CAUGHT FIRE AND BURNED UP (TOTALED) IN MY DRIVEWAY AFTER IT WAS SHUT OFF. FIRE STARTED IN THE ENGINE COMPARTMENT ABOUT 10 MINUTES AFTER I SHUT IT OFF AND GOT OUT OF THE CAR. IT NEARLY BURNED DOWN MY HOUSE TOO -- FRONT STEPS AND FENCE CAUGHT FIRE BEFORE THE FIRE DEPARTMENT GOT THERE AND EXTINGUISHED THE FIRE. HAVE PHOTOS TO DOCUMENT. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10442351January 4, 2012
ENGINE AND ENGINE COOLING
TURBO OIL SUPPLY LINE FROM ENGINE TO TURBO LEAKING EXCESSIVE OIL REQUIRING REPLACEMENT. POOR ENGINEERING DESIGN OF COMPRESSION FITTING LED TO PREMATURE FAILURE. CONTINUED OPERATION OF VEHICLE WITH THIS CONDITION WOULD RESULT IN CATASTROPHIC ENGINE AND OR ENGINE TURBO FAILURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10442168January 3, 2012
SEATS
WHEN I LEFT MY HOME I TURNED ON THE HEATED SEATS. AS I TRAVELED APPROXIMATELY A HALF MILE I FELT LIKE BOTTOM SEAT WAS EXCEPTIONALLY HOT AND TURNED THE BOTTOM OFF . SHORTLY THEREAFTER I SMELLED SMOKE AND FOUND THAT A HOLE HAD BURNED THROUGH THE SEAT BEHIND MY BACK. THERE WAS SMOKE, A HOLE ABOUT THE SIZE OF A SILVER DOLLAR AND MY COAT HAD BEEN BURNED . MY COAT DID NOT CATCH FIRE BUT HAS A PERMANENT BLACK BURN MARK. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10442269January 3, 2012
ENGINE AND ENGINE COOLING, POWER TRAIN, UNKNOWN OR OTHER
WHILE DRIVING IN HEAVY TRAFFIC FOLLOWING EXTENDED HIGHWAY SPEED, STOPPED AT TRAFFIC LIGHT AND ENGINE DIED WITH NO WARNING AND WOULD NOT RESTART. CAR HAD TO BE TOWED A CONSIDERABLE DISTANCE TO ORIGINAL DEALERSHIP. LEARNED THAT THE VACUUM PUMP SEIZED / LOCKED UP, CAUSING A CHAIN REACTION OF CATASTROPHIC RESULTS THAT TOTALLY DESTROYED ENGINE. CAR NEEDS COMPLETE NEW ENGINE AT 74,000 MILES (OUT OF WARRANTY)AND MINI USA ATTITUDE IS THAT SUCH ENGINE FAILURE IS NOT THEIR RESPONSIBILITY EVEN THOUGH THIS PARTICULAR MINI WAS IMPECCABLY MAINTAINED BEYOND MINI SERVCIE REQUIREMENTS, BUT TO NO AVAIL AS ENGINE BLEW AT A VERY YOUNG 74,000 MILES OF AGE AND THERE ARE REPEATED INSTANCES OF SAME ENGINE FAILURE ON INTERNET BMW/MINI BLOGS. NOTE: THIS CATASTROPHIC DAMAGE FOLLOWS LAST YEAR'S LARGE OUT OF WARRANTY EXPENSE OF REPLACING THE ENTIRE ELECTRONIC STEERING LOCK SYSTEM AS VEHICLE COULD NOT BE DRIVEN SAFELY AND AGAIN MINI FELT NO RESPONSIBILITY FOR EQUIPMENT FAILURE EVEN THOUGH THE PROBLEM WAS SUBSEQUENTLY ACKNOWLEDGED BY THE FACT THAT ELECTRONIC STEERING LOCK IS NO LONGER INSTALLED IN NEW MINI COOPERS! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10442271January 3, 2012
STEERING
TL* THE CONTACT OWNS A 2004 MINI COOPER S. WHILE DRIVING APPROXIMATELY 30 MPH AND MAKING A TURN, THE STEERING WHEEL SEIZED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING WHERE THE TECHNICIAN ADVISED THAT THE POWER STEERING PUMP FAILED AND WOULD HAVE TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 79,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10442283January 3, 2012
STEERING
WHILE DRIVING THE POWER STEERING CUT OUT CREATING AN UNSAFE DRIVING CONDITION. OVER THE NEXT 20,000 MILES THE POWER STEERING WOULD INTERMITTENTLY COME BACK AND GO OUT MORE THAN A DOZEN TIMES UNTIL EVENTUALLY FAILING COMPLETELY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10442050January 2, 2012
VEHICLE SPEED CONTROL, ELECTRICAL SYSTEM
LOSS OF POWER WHEN GOING 60 MPH IN THE HIGH SPEED LEFT LANE OF FOUR LANE HIGHWAY. CAR WENT INTO "LIMP MODE" AND UNABLE TO ACCELERATE. CAR WOULD ONLY GO 5 TO 10 MPH WITH LARGE TRUCK BEHIND AND BEARING DOWN ON ME. EML AND SERVICE ENGINE LIGHTS ON DASH. WAS ABLE TO PULL INTO A CONSTRUCTION LANE THAT HAPPENED TO BE RIGHT THERE. OTHERWISE WOULD HAVE BEEN UNABLE TO GET CAR OUT OF THE WAY. CAR NEEDED TO BE TOWED. FAULT CODES LIST THROTTLE BODY AND WIRING HARNESS AS PROBLEMS AND RECOMMENDATION IS TO REPLACE BOTH. FROM MY RESEARCH, THE PROBLEM IS WELL KNOWN AND RELATES TO POOR CONNECTOR BETWEEN THROTTLE BODY AND WIRING HARNESS. MINI HAS SINCE REDESIGNED THE ANGLE OF THIS CONNECTOR TO FIX THIS PROBLEM. SUCH A LOSS OF POWER WHILE DRIVING IS EXTREMELY DANGEROUS. SHOULD BE RECALL ITEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10442053January 2, 2012
ELECTRONIC STABILITY CONTROL (ESC), STEERING
POWER STEERING FAILURE--THE POWER STEERING IN MY MINI COOPER S 2002 BEGAN "CUTTING OUT" AND BECAME MORE FREQUENT OVER A FEW DAYS. THE "CUTTING OUT" HAPPENS WITHOUT WARNING AND IS POTENTIALLY QUITE DANGEROUS AS THE VEHICLE BECOMES ALMOST UNMANAGEABLE WHEN MAKING A TURN. THIS MAKES DRIVING THE VEHICLE VERY UNSAFE. UPON RESEARCHING THIS PROBLEM, THIS IS A VERY COMMON PROBLEM WHICH WILL EVENTUALLY OCCUR WITH MOST MINI COOPERS EVEN THROUGH FAIRLY RECENT YEARS OF MANUFACTURE AND OFTEN AT FAIRLY LOW MILEAGE ACCUMULATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10442075January 2, 2012
STEERING
SUDDEN POWER STEERING FAILURE WHILE DRIVING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10441944December 31, 2011
STEERING
POWER STEERING PUMP FAILED AS I WAS EXITING I-80 @ EXIT 56 RETURNING HOME FROM WORK. AS I STARTED ONTO THE EXIT RAMP AND BEGAN TO CURVE TO THE RIGHT, THE STEERING WAS VERY HARD IN THE CAR WHICH RESULTED IN MY HAVING TO FORCE THE WHEEL TO THE RIGHT. I ALSO WAS BRAKING AT THIS POINT GIVEN THE SURPRISE OF THE TIGHT WHEEL. I ENDED UP ON THE SHOULDER OF THE RAMP BEFORE GAINING CONTROL OF THE CAR AND REDUCING THE SPEED. WHEN I GOT TO THE TOP OF THE RAMP AND STOPPED, THE PUMP BEGAN TO WORK AGAIN. ON 12/27 THE PUMP FAILED AGAIN AS I BACKED OUT OF MY GARAGE. I PULLED THE CAR BACK INTO THE GARAGE AND PARKED IT UNTIL I CAN RESOLVE THIS ISSUE. I PURCHASED THE CAR USED SEVERAL MONTHS AGO WITH 67K MILES. I SEARCHED THE FORUMS TO SEE IF ANYONE ELSE HAS HAD THIS ISSUE AND FOUND MANY REPORTS OF PUMP/FAN FAILURES. THIS IS A SAFETY RISK TO ANYONE WHO OWNS ONE OF THESE CARS. I CANNOT IMAGINE WHAT WOULD'VE HAPPENED HAD MY WIFE BEEN DRIVING MY CAR WHEN THE PUMP FAILED, IT WAS ALL I COULD DO TO KEEP FROM WRECKING INTO THE MEDIAN AREA. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10441980December 31, 2011
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
MY DAUGHTER GOT OUT THE PASSENGER DOOR AND WALKED AROUND TO THE BACK OF THE VEHICLE TO GET GROCERY BAGS FROM INSIDE OF THE TRUNK AREA OF THE HATCHBACK. AS SHE LEANED FORWARD TO GRAB BAGS FROM INSIDE OF THE HATCHBACK AREA WHICH WAS OPENED BY MYSELF SHE SUDDENLY WAS TAKEN BACK BY A STINGING FEELING ON HER LOWER LEG. AS SHE STARTED TO SCREAM I ASKED WHAT THE PROBLEM WAS. SHE TOLD BE THAT HER LEG FELT LIKE IT WAS ON FIRE. AS I LOOKED DOWN I SAW A CRESCENT SHAPED DARK RED AREA ON HER LOWER LEG THAT WAS CAUSED BY THE TAIL PIPE THAT PROTRUDES SLIGHTLY FROM THE BUMPER. SHE DEVELOPED A BURN ON HER LOWER LEG THAT NOT ONLY HURT BUT SHE IS AFRAID SHE WILL LEAVE A SCAR. THIS SHOULD BE CORRECTED IN SOME MANNER TO PREVENT ANYONE FROM SUFFERING FROM BURNS EITHER USING A HEAT RESISTANT METAL OR A SHORTER TAILPIPE. ANY QUESTIONS PLEASE FEEL FREE TO CALL OR WRITE [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10441720December 30, 2011
ELECTRICAL SYSTEM
ALTERNATE WATER PUMP WIRING HARNESS FOR THE TURBO ENGINE CAUGHT FIRE. CAR HAD BEEN SITTING FOR TWO HOURS WHILE MY WIFE AND I WERE SHOPPING. WE GOT IN AND STARTED THE VEHICLE WHEN LESS THAN FIVE SECONDS LATER, THERE WAS WHITE SMOKE COMING FROM UNDER THE HOOD. TURNED THE MOTOR OFF AND CHECKED THE ENGINE. WHEN THE BMW TECH CAME TO RENDER ASSISTANCE, WE STARTED THE VEHICLE AND FLAMES CAME UP FROM THE WIRING HARNESS. USED MULTIPLE LITERS OF WATER TO DOUSE THE FIRE. CAR WAS TOWED TO MINI DEALER FOR FURTHER INVESTIGATION AND REPAIRS. PLEASE VISIT NORTHAMERICANMOTORING.COM AND DO SOME SEARCHES FOR THIS TYPE OF ISSUE. YOU WILL BE SURPRISED. *KB
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10441652December 29, 2011
STEERING
2003 MINI COOPER, POWER STEERING PUMP JUST QUIT MAKING THE CAR UNSAFE TOO DRIVE. WAS TOLD THIS IS A COMMON THING WITH THE MINI COOPER AND AFTER CHECKING ON LINE I SEE THERE IS A LOT OF PEOPLE HAVING THE SAME PROBLEM! I THINK BMW NEEDS TO STEP UP TO THE PLATE AND TAKE CARE OF THIS!!! AFTER ALL 800 DOLLARS FOR A NEW ONE IS A BIT MUCH!!! *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10441678December 29, 2011
ENGINE AND ENGINE COOLING
WHY IS MY VIN # NOT ADDED TO THIS RECALL? IT HAS ALL THE SAME SYMPTOMS.. I CALLED MINI USA WITHOUT GETTING ANYWHERE. DID I JUST A BUY A LEMON? SEE INFO BELOW: THE COLD START ISSUE HAS BEEN A COMMON THEME POPPING UP IN THE FAULTS AND FIXES THREADS ON VARIOUS MINI FORUMS. SPECIFICALLY, MCS OWNERS COMPLAINING ABOUT A PECULIARLY LOUD ENGINE RATTLE ON START-UP. NOW THE R56 IS A N?INTERESTING" SOUNDING ENGINE TO BEGIN WITH. THE DIRECT FUEL INJECTION SOLENOIDS GIVE THE CAR A VERY DIESEL-ESQUE SOUND AT IDLE. BUT THIS IS A VERY DIFFERENT SOUND ALTOGETHER. BMW HAS DETERMINED THAT THE COLD START RATTLE WAS/IS BEING CAUSED BY THE TIMING CHAIN TENSIONER (WHICH IS IN TURN POWERED BY AN OIL-PRESSURIZED PISTON). MORE SPECIFICALLY THE SOUND IS CAUSED WHEN THE TENSIONER PISTON DOESN'T EXTEND ALL THE WAY (OR AT ALL) WHICH THEN ALLOWS THE TIMING CHAIN TO COME IN CONTACT WITH THE GUIDES ON THE ENGINE COVER. AFTER TWO YEARS OF RESEARCH INTO THE ISSUE MINI NOW HAS OFFICIAL REPAIR INFORMATION AT DEALERS THAT WILL ELIMINATE THE ISSUE. THE PUMA MEASURE NUMBER THAT WILL NEED TO BE REFERENCED IS 10686850-13 (WE'VE SEEN 10686850-12 MENTIONED BUT WE BELIEVE 13 IS THE LATEST) AND THE PART NUMBER IS 11.31.7.598.956. ACCORDING TO THE INFORMATION WE'VE SEEN, ALL CARS AFFECTED IN WITH THE ISSUE WILL GET A NEW TIMING CHAIN, CHAIN GUIDES, CAM SPROCKETS AND VANOS UNIT. AT THIS STAGE MINI IS HANDLING THIS ON A CASE BY CASE BASIS WHEN THE OWNER COMPLAINS ABOUT THE SOUND. WERE GUESSING THEY WOULD LIKE TO STEER CLEAR OF SOMETHING ALONG THE LINES OF A RECALL (VOLUNTARY OR OTHERWISE) DUE TO THE COST OF THE SERVICE. HOWEVER DON'T BE SURPRISED TO SEE AND HEAR MORE ABOUT THIS ISSUE AND THE OFFICIAL FIX SOON. IN THE MEAN TIME IF YOUR 2007-2009 MCS IS AFFECTED WED URGE YOU TO CALL AND MAKE AN APPOINTMENT AT YOUR LOCAL DEALER. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10441692December 29, 2011
STEERING
THE POWER STEERING PUMP JUST ALL OF A SUDDENLY WITHOUT WARNING FAILED ON MY MINI COOPER. I WAS GOING DOWN THE HIGHWAY AT 70 MPH WHEN I WENT TO GET OFF ON A OFF RAMP AND THE CAR TOOK ALOT OF FORCE FOR ME TO STEER IT IN THE RIGHT DIRECTION. I WAS LUCKY TO NOT HAVE SNOW AT THE TIME BECAUSE IF I DID I COULD HAVE POSSIBLY LOST CONTROL OF MY CAR. I KNOW ALOT OF PEOPLE HAVE HAD THIS HAPPEN TO THEM AND FOR THE PRICE THAT THESE PUMPS THEY SHOULD LAST ALOT LONGER THAN HAVE. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10441320December 27, 2011
STEERING
ON THE DATE OF INCIDENT I PARKED MY CAR IN A WELLS FARGO BANK PARKING LOT AFTER GOING TO THE GYM. UPON RETURNING TO MY CAR AN INDIVIDUAL WHO HAD PARKED NEXT TO ME INFORMED ME THAT "YOUR CAR IS SMOKING" I LOOKED AND WHITE SMOKE WAS COMING FROM UNDER THE HOOD. I OPENED THE HOOD TO INSPECT IT AND SAW WHITE SMOKE WHICH SMELLED ELECTRICAL. THE INDIVIDUAL WHO NOTICED SMOKE CAME OUT OF HER SUV TO HELP. SHE AND I LOOKED AND SHE INFORMED ME THAT SHE SAW A SMALL FLAME COMING FROM UNDER THE ENGINE. I SAW IT AND EXTINGUISHED IT WITH A BOTTLE OF WATER I HAD. I THEN HEARD AN ELECTRICAL SPINNING/HUMMING AS IF SOMETHING WAS STILL ELECTRICALLY CHARGED. THE SMOKE THEN BEGAN TO INTENSIFY AND GOT SO OUT OF CONTROL I WAS TEMPTED TO CALL 911 BUT THEN I THOUGHT TO DISCONNECT ANY POWER TO THE CAR BY DISCONNECTING THE BATTERY. THIS ACTION CUT ALL POWER TO THE CAR AND STOPPED THE SMOKE AND ELECTRICAL SPINNING/HUMMING. I CALLED AAA AND HAD MY CAR TOWED TO MY MECHANIC. ON THE EVENING OF 12/23/2011 MY MECHANIC CALLED ME AND INFORMED ME THAT MY POWER STEERING PUMP HAD FAILED AND ESTIMATED THE REPAIRS AT $1,046. ON 12/26/2011 MY CAR WAS RETURNED TO ME BY MY MECHANIC WHO SHOWED ME THE FAILED POWER STEERING PUMP WHICH MELTED OTHER WIRES AND COMPONENTS OF THE POWER STEERING MECHANISM. TOTAL OUT-OF-POCKET EXPENSES WAS $1,053. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10441261December 26, 2011
STEERING
POWER STEERING STOPPED WORKING, 1ST TIME WHILST AT A TRAFFIC LIGHT, 2ND TIME WHILST PULLING OUT OF A PARKING SPOT. STEERING BECOMES VERY HEAVY, ALMOST UNMANAGEABLE. I HAVEN'T USED THE CAR IN THE LAST THREE MONTHS AS I HAVE BEEN OUT OF THE COUNTRY, I NEED TO LOOK INTO REPLACING THE STEERING PUMP, FAN AND A COVER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10441120December 23, 2011
STEERING
MY WIFE WAS BACKING OUT OF A PARKING SPOT AND THE POWER STEERING ASSIST APPEARED TO HAVE BEEN TURNED OFF. SHE RE-STARTED THE CAR AND THE POWER STEERING WORKED FINE AFTER THAT. IT HAPPENED AGAIN WHEN I WAS ALSO BACKING OUT OF A PARKING SPOT LAST NIGHT. I AM AFRAID THIS COULD BECOME A BIG ISSUE IF THIS HAPPENS IN TRAFFIC THUS THE REPORT. FROM AN INTERNET SEARCH, IT SEEMS THAT NUMEROUS OTHER PEOPLE HAVE THE SAME ISSUE SO THERE SEEMS TO BE A PROBLEM WHICH MINI NEEDS TO FIX BEFORE THIS ENDS TRAGICALLY FOR SOMEONE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10440928December 22, 2011
STEERING, ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING, VISIBILITY
I HAVE HAD PREVIOUS ISSUES WITH THE PANORAMIC SUNROOF, I HAD TO GET IT REPLACED. THEN I HAD ISSUES WITH THE CHAIN AND CHAIN TENSIONER AND HAD TO GET THAT REPLACED TOO. NOW THE STEERING HAS FAILED ON ME, I CAN'T START THE CAR OR EVEN MOVE THE STEERING WHEEL. MY STEERING IS LOCKED NOW; I HAD THE CAR RUNNING, EVERYTHING SEEMED TO RUN FINE AND THE STEERING WORKED FINE. ONCE I SHUT THE CAR OFF I COULDN'T START THE CAR BACK UP AND MY STEERING LOCKED UP. I HAD TO GET MY CAR TOWED HOME. I WISH BMW WOULD DO SOME KIND OF A RECALL ON THIS CAR SO WE WOULDN'T HAVE TO PAY SO MUCH MONEY OUT OF OUR OWN POCKETS! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10441031December 22, 2011
ENGINE AND ENGINE COOLING
AS A BACKGROUND, ON NOVEMBER 25, 2011, I DELIVERED THE CAR, A 2007 MINI COOPER S TO A MINI DEALERSHIP WHERE I ALWAYS HAVE IT SERVICED. THE REASON I BROUGHT IT IN FOR SERVICE WAS DUE TO THE OVERHEATING LIGHT AND ENGINE LIGHT BEING TRIGGERED WHILE DRIVING. WHEN I PICKED UP THE CAR, THE SERVICE ADVISOR ASSURED ME THAT IT WAS IN COMPLETE WORKING ORDER AND THE REPAIRS MADE THE CAR AS GOOD AS NEW. ON THAT NOVEMBER 25TH, VISIT, I HAD PAID $1,817.40 FOR A NEW WATER PUMP, THERMOSTAT, SPARK PLUGS, AND WATER PIPE REPLACEMENT DESPITE THE FACT THEY ARE COMMONLY 100,000-MILE SERVICES. MY CAR HAS LESS THAN 41,000 MILES. 10 DAYS AFTER MY CAR WAS SERVICED, THE SAME OVERHEATING LIGHT AND ENGINE LIGHT CAME ON AGAIN. IN RESPONSE TO THIS REPEATED ISSUE, ON DECEMBER 11, 2011, I SPOKE WITH THE SERVICE ADVISOR WHO TOLD ME TO BRING THE VEHICLE BACK TO THE MINI DEALERSHIP. DURING THIS SECOND VISIT, I BROUGHT THE VEHICLE TO THE MINI DEALERSHIP IN ORDER TO ATTEMPT TO RESOLVE THE OVERHEATING ISSUE FOR A SECOND TIME. DURING THIS SECOND VISIT, THE MINI DEALERSHIP REPLACED THE FUEL PUMP AND FLUSHED THE RADIATOR SEVERAL TIMES, AGAIN, IN AN ATTEMPT TO SOLVE THE OVERHEATING ISSUE. WHEN I PICKED UP THE CAR, THE SERVICE CONSULTANT ASSURED ME THAT IT WAS IN COMPLETE WORKING ORDER AND THE REPAIRS MADE THE CAR AS GOOD AS NEW. THIS WAS THE SECOND TIME THAT I HAVE BEEN ASSURED THAT THIS CAR WAS IN PROPER WORKING ORDER. NOW, FOR THE THIRD TIME IN THE PAST 24 DAYS, THE OVERHEATING LIGHT AND ENGINE LIGHT HAS CAME ON AGAIN WHILE I WAS DRIVING ON DECEMBER 18, 2011. FRUSTRATED, AT THE LEAST, I PROMPTLY RETURNED THE CAR FOR FURTHER SERVICE BY YOUR DEALERSHIP. I WAS SHOCKED WHEN THE SERVICE ADVISOR CONTACTED ME ON DECEMBER 21, 2011 TO INFORM ME THAT AN ENGINE REPLACEMENT WAS REQUIRED. THE CAR HAS FEWER THAN 41,000 MILES AND HAS ONLY EVER BEEN SERVICED BY LICENSED MINI DEALERSHIPS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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