Mercedes-Benz E-Class Complaints

3,253 consumer complaints on file.

#10449556February 28, 2012
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2005 MERCEDES BENZ E55. THE CONTACT STATED THAT THE VEHICLE WAS SERVICED MULTIPLE TIMES BY THE DEALER FOR A MANUFACTURER'S VOLUNTARY RECALL FOR A DEFECTIVE FUEL SENDER UNIT. THE VEHICLE WAS STILL LEAKING FUEL AND THE SMELL OF FUEL CONTINUED TO EMIT FROM INSIDE OF THE VEHICLE AFTER THE REPAIRS. THE VEHICLE WAS TAKEN TO BACK TO THE DEALER. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT FURTHER REPAIRED. THE FAILURE MILEAGE WAS 95,000 AND THE CURRENT MILEAGE WAS 1114,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10449639February 28, 2012
FUEL SYSTEM, GASOLINE
AWFUL GAS SMELL IN CAR, CHANGED FUEL SENDERS AND SMELL PERSISTED, NOW NEEDS NEW GAS TANK, MB REFUSES TO TAKE RESPONSIBILITY FOR THIS EVEN THOUGH THEY KNOW IT'S A MAJOR PROBLEM FOR ALL E SERIES CARS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10449312February 25, 2012
ENGINE AND ENGINE COOLING
CHECK ENGINE LIGHT CAME ON. VEHICLE WAS TAKEN TO DEALERSHIP AND THEY INFORMED ME THAT THE BALANCE SHAFT GEAR, EXHAUST CAMSHAFT POSITION TIMING PROBLEM WAS HAPPENING. COST TO REPAIR IS $7000. WAS TOLD THE ISSUE WAS NORMAL WEAR AND TEAR. STARTED TO INVESTIGATE ONLINE AND FOUND OUT THIS IS A WIDESPREAD PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10448413February 18, 2012
FUEL SYSTEM, GASOLINE
AFTER FILLING THE VEHICLES TANK WITH FUEL, THE VEHICLE WILL EMIT A STRONG FUEL ODOR ON THE DRIVERS SIDE REAR WHEEL WELL AS IF THE FUEL TANK WAS LEAKING FUEL. AFTER INSPECTION IS WAS DEEMED THAT THE FUEL TANK WAS FAULTY AND WAS INDEED LEAKING FUEL WHEN FULL. THE ISSUE HAS NOT YET BEEN FIXED DUE TO THE EXTREME COST OF REPLACING THE FUEL TANK AT THE DEALER EVEN THOUGH THEY ADMIT THAT THE PART WAS KNOWN TO BE INCORRECTLY MANUFACTURED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10448200February 16, 2012
TIRES
TL* THE CONTACT OWNS A 2007 MERCEDES BENZ E350. THE CONTACT STATED THAT WHILE DRIVING 72 MPH, THE DRIVER SIDE REAR TIRE BLEW, CAUSING THE CONTACT TO LOSE CONTROL OF THE VEHICLE. THE CONTACT PULLED OVER TO THE SIDE OF THE ROAD AND REPLACED THE FAILED TIRE WITH THE SPARE. THE VEHICLE WAS THEN TAKEN TO THE DEALER WHO STATED TO THE CONTACT THAT THE WARRANTY WAS EXPIRED DUE TO THE MILEAGE OF THE TIRE BEING OVER 12,000. THE CONTACT STATED THAT THE OTHER TIRES HAVE CAUSED PROBLEMS IN THE PAST AS WELL. THE FAILURE MILEAGE WAS 48,778
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10448021February 15, 2012
FUEL SYSTEM, GASOLINE
ON 1/25/2012 I NOTICED A SMELL OF GAS UPON REFUELING MY VEHICLE. THE DEALER DIAGNOSED THE ISSUE FIRST AS A DEFECTIVE FUEL SENDER AND AFTER REPLACING THE FUEL SENDER AS A DEFECTIVE GAS TANK. ESSENTIALLY FUEL WAS LEAKING FROM THE GAS TANK UNDER THE BACK SEAT AND POOLING UNDER THE BACK SEAT. THE SMELL OF GASOLINE VAPORS WAS EXTREMELY STRONG AND ALARMING. I REPLACED THE FUEL TANK AT MY OWN COST. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10447902February 14, 2012
SEATS
TL* THE CONTACT OWNS A 2007 MERCEDES BENZ E350. THE CONTACT STATED THE DRIVERS SEAT EMITTED A BURNING ODOR, AND THE CONTACT NOTICED THAT IT HAD A HOLE IN IT. THE VEHICLE WAS NOT TAKEN TO THE DEALER, BUT THE CONTACT STATED THE FAILURE WAS CAUSED BY DEFECTIVE WIRES. THE CONTACT SUSTAINED A BURN ON THE LEFT LEG. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE AND THE CURRENT MILEAGE WAS 64,160.
Crash:
No
Fire:
Yes
Injuries:
1
Deaths:
0
#10447287February 9, 2012
POWER TRAIN
TL* THE CONTACT OWNS A 2006 MERCEDES E350. WHILE DRIVING APPROXIMATELY 5 MPH IN REVERSE THE DRIVER HEARD A GRINDING NOISE. THE GRINDING NOISE WAS ALSO PRESENT WHEN MAKING TURNS AT APPROXIMATELY 25 MPH. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MECHANIC STATED THE TRANSFER CASE HAD TO BE FLUSHED. THE FAILURE CONTINUED AND THE TRANSFER CASE WAS FLUSHED THREE TIMES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THERE WAS A MANUFACTURERS RECALL BUT THE VIN WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 33,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10446799February 6, 2012
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2005 MERCEDES BENZ E55. THE CONTACT WAS DRIVING 30 MPH WHEN THE SMELL OF FUEL EMITTED INSIDE OF THE VEHICLE. THE CONTACT ALSO STATED AFTER REFUELING, FUEL LEAKED FROM THE VEHICLE WHILE DRIVING. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC. THE MANUFACTURER WAS CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 79,000 AND THE CURRENT MILEAGE WAS 89,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10446834February 6, 2012
POWER TRAIN
I BOUGHT THIS CAR ABOUT 4 MONTHS AGO. THIS CAR HAS BEEN SERVICED RELIGIOUSLY AT THE LOCAL MERCEDES DEALER AND THERE HAS BEEN "NO KNOW PROBLEMS". ON A THURSDAY I NOTICED THE CAR SHIFTING A LITTLE FUNNY SO I HAD MY HUSBAND DRIVE IT JUST TO BE SURE. HE NOTICED THE SAME ERRATIC SHIFTING. ON SATURDAY I DROPPED THE CAR OFF AT THE MERCEDES DEALER (SAME DEALER IT HAS ALWAYS BEEN SERVICED AT). WHEN I PARKED THE CAR I WANTED TO CHECK EACH GEAR JUST TO MAKE SURE AND WHAT DO YOU KNOW...IT WOULD NOT SHIFT INTO REVERSE. LATER THAT DAY I HAD TO CALL MERCEDES TO FIND OUT WHAT WAS GOING ON WITH THE CAR AND THEY PROCEEDED TO TELL ME THE CAR HAD METAL SHAVINGS IN THE TRANSMISSION PAN AND WOULD NEED A NEW TRANSMISSION. THE QUOTE FOR A NEW TRANSMISSION IS $5800!!! I DON'T UNDERSTAND HOW THE CAR DID NOT GIVE ME ANY WARNING NOR AN INDICATOR LIGHT. THE CAR ONLY HAS 60K MILES ON IT AND IN NO WAY SHOULD NEED A NEW TRANSMISSION. ALSO, KEEP IN MIND THE TRANSMISSION WAS SERVICED AT THIS SAME MERCEDES DEALER AT 39K MILES. SOMETHING IS NOT RIGHT AND I WANT ANSWERS. I AM COMPLETELY SHOCKED AND SO UPSET. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10446730February 5, 2012
STRUCTURE:BODY, VISIBILITY
IN JUNE 2011, I WAS DRIVING AT ABOUT 55 MPH WHEN THE WINDSHIELD CRACKED AND BROKE ON THE PASSENGER SIDE, IN THE CORNER, ABOUT MIDWAY BETWEEN THE TOP AND THE BOTTOM. AT TIME OF THE BREAK, THERE WAS AN IMPACT SOUND, AS IF A PEBBLE HAD HIT THE WINDSHIELD, BUT I DIDN'T SEE ANY OBJECT. THE WINDSHIELD WAS REPLACED ABOUT TWO WEEKS LATER. IN OCTOBER 2011, THE WINDSHIELD BROKE AGAIN IN JUST ABOUT THE SAME SPOT ON THE WINDSHIELD, UNDER THE SAME DRIVING CONDITIONS, THIS TIME IN A DIFFERENT STATE. IT JUST SEEM LIKE AN UNLIKELY COINCIDENT. COULD THERE BE A DEFECT IN THE GLASS? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10445703January 28, 2012
ELECTRICAL SYSTEM
2006 MERCEDES BENZ E350 CANNOT OPEN THE TRUNNK REMOTELY OR WITH THE LEVER ON THE DRIVERS DOOR, BOTH LICENSE PLATE LIGHTS AND THIRD BRAKE LIGHT NOT WORKING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10445597January 27, 2012
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2007 MERCEDES BENZ E350. THE CONTACT STATED THE FUEL TANK FAILED. WHEN THE FUEL TANK WAS FULL THE FUEL FUMES PENETRATED THE VEHICLE AND THE TRUNK AREA. THE VEHICLE WAS TAKEN TO THE DEALER WHERE A DIAGNOSTIC TEST WAS PERFORMED WHICH LOCATED THE FAILURE WITHIN THE FUEL TANK VENT HOSE WHICH WAS MADE WITH A DEFECTIVE PLASTIC LINER, AND CAUSED THE FUEL TO LEAK. THE VEHICLE WAS REPAIRED. THE DEALER REPLACED THE FUEL TANK. THE FAILURE AND CURRENT MILEAGE WAS 72,000. UPDATED 02/15/12*BF THE LEAK WAS COMING FROM THE GAS TANK VENT HOSE. UPDATED 03/26/12
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10445262January 25, 2012
FUEL SYSTEM, GASOLINE
STRONG GASOLINE ODOR ON FILL UP. PUMP AND SENDING UNIT SEALS REPLACED (MB DEALER DIAGNOSTIC). TANK FAILS PRESSURE TEST. TANK HAS LOST INTEGRITY DUE TO AN AS YET INSPECTED CRACK ON UPPER PORTION (INDEPENDENT MECHANIC). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10445117January 24, 2012
FUEL SYSTEM, GASOLINE, ENGINE AND ENGINE COOLING
WHEN I FILL UP MY GAS TANK, THERE IS A STRONG FUEL ODOR. AFTER DRIVING ABOUT 30 MILES THE ODOR GOES AWAY. TOOK IT TO THE DEALER AND IT WAS A CRACK IN THE UPPER PORTION OF THE FUEL TANK. THIS LOOKS TO BE THE EXACT SAME ISSUE AS MANY OTHER E350 OWNERS. TOTAL COST FOR THE REPAIR WAS $2,100. ADDITIONALLY MY CHECK ENGINE LIGHT COMES ON AND OFF RANDOMLY. DEALERSHIP SAID IT WAS THE CAMSHAFT ADJUSTERS THAT NEED TO BE REPLACED. AGAIN, SEEMS TO BE ISSUES WITH NUMEROUS OTHER OWNERS. MY JEEP WHICH WAS HALF THE PRICE HAS HAD LESS PROBLEMS THAN MY 2007 E350. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10443882January 15, 2012
FUEL SYSTEM, GASOLINE
THERE IS A HUGE FUEL LEAK COMING FROM UNDERNEATH MY VEHICLE. IT IS LOCATED UNDER THE DRIVERS SIDE REAR PASSENGER SEAT. I LIFTED UP THE SEAT AND IT IS COVERED IN FUEL EMISSIONS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10443819January 14, 2012
FUEL SYSTEM, GASOLINE
SMELL OF GAS IN THE CAR CHECKED AND FOUND A POOL OF GAS ON TOP OF FUEL SENDER BELOW THE REAR SEAT BEHIND DRIVER SIDE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10442864January 8, 2012
ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM
CHECK ENGINE LIGHT ILLUMINATED FOLLOWED BY ANOTHER LIGHT INDICATING CHECK OIL LEVEL AT NEXT REFUELING. HAD VEHICLE IMMEDIATELY EXAMINED BY MERCEDES BENZ DEALER. ENGINE OIL LEVEL OKAY. NO CODES CAME UP FOR OIL SENSOR. CAR HAS 66,239 MILES. WAS TOLD BY MBZ DEALER THAT BALANCE SHAFT NEEDS REPLACEMENT DUE TO SPROCKET FAILURE (COMING APART); GEAR IS WORN. NEEDS $6,200 OF REPAIR. CALLED MERCEDES BENZ OF NORTH AMERICA WHO SAID THAT TO DATE, NO RECALLS OR CAMPAIGNS HAVE BEEN INITIATED FOR THIS COMPLAINT. CAR HAS BEEN MAINTAINED ACCORDING TO MBZ SCHEDULED MAINTENANCE USING MBZ SYNTHETIC OIL AND MBZ PARTS, IF AND WHEN NECESSARY. THE INTERNET IS REPLETE WITH COMPLAINTS OF THIS SAME TYPE FROM ALL OVER U.S. AND CANADA. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10442775January 7, 2012
FUEL SYSTEM, GASOLINE
MERCEDES E350 2006, HAS BAD ODOR OF GAS. I NOTICED AFTER FILLING UP GAS, AND PARKED MY CAR IN GARAGE IN THE MORNING MY WHOLE GARAGE HAD A SMELL OF GAS. I LOOKED AROUND UNDERNEATH AND EVERY WHERE INSIDE OUTSIDE I DON'T SEE ANY LEAK OF GAS. I CAN JUST SMELL GAS FUMES... I HAVE CALLED MERCEDES DEALER HAVEN'T HEARD ANYTHING BACK AND I RESEARCH WEB AND FOUND SO MANY OTHER CARS OF MERCEDES HAVE THIS PROBLEM.. I HOPE THIS CAN BE RECALL AND FIX. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10442477January 5, 2012
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2006 MERCEDES BENZ E350. THE CONTACT STATED THE BRAKE FAILED NUMEROUS TIMES WHILE ATTEMPTING TO STOP THE VEHICLE. THE ABS LIGHT ILLUMINATED AND A BEEP SOUND WAS HEARD WHILE THE FAILURE OCCURRED. THE CONTACT WAS ABLE TO AVOID A CRASH BY INCREASING THE BRAKE DISTANCE. THE VEHICLE WAS TAKEN TO THE DEALER NUMEROUS TIMES WHERE THE DIAGNOSTIC TEST INDICATED RECALL 04V296000 SENSOTRONIC BRAKE CONTROL WAS NOT THE CAUSE OF FAILURE. THE DEALER CONFIRMED THAT THE BATTERY WAS CAUSING THE BRAKES TO FAIL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 25,000 AND THE CURRENT MILEAGE WAS 130,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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