Mercedes-Benz E-Class Complaints

3,253 consumer complaints on file.

#10679538January 28, 2015
FUEL/PROPULSION SYSTEM
I PURCHASED THE VEHICLE USED IN MAY OF 2014 FROM A NON-MERCEDES DEALER. TOWARDS THE END OF DECEMBER OF 2014, I NOTICED A STRONG ODOR OF GAS IN OUR GARAGE EVERY TIME I FILLED UP THE TANK. THE ODOR WOULD DISSIPATE AFTER THE GAS LEVEL WENT DOWN BUT THE STRONG ODOR RETURNED EVERY TIME I FILLED UP THE TANK. I DID NOTICE MOISTURE ON THE GARAGE FLOOR BUT IT WOULD EVAPORATE BY THE TIME I DROVE BACK INTO THE GARAGE SO I DIDN'T THINK MUCH OF IT. THE ODOR WAS SO STRONG THAT I FINALLY TOOK THE CAR TO MY INDEPENDENT MERCEDES REPAIR SHOP TO HAVE IT CHECKED OUT. IT TURNS OUT THAT THERE IS A DEFECTIVE SEAL ON THE GAS TANK WHICH REQUIRES THE ENTIRE TANK TO BE REPLACED TO THE TUNE OF $2200 JUST FOR THE GAS TANK-NO LABOR INCLUDED YET. FORTUNATELY, I PURCHASED AN EXTENDED WARRANTY BUT THE COMPANY IS SENDING OUT AN INSPECTOR TO MY MECHANIC TO VERIFY THAT A NEW TANK NEEDS TO BE REPLACED IN A 2008 MERCEDES. IN OTHER WORDS, THEY WANT TO DISPUTE THE REPAIR. BASED ON MY RESEARCH, MULTIPLE LAWSUITS HAVE BEEN FILED IN VARIOUS STATES ON THIS EXACT ISSUE. THIS APPEARS TO BE A COMMON PROBLEM WITH THE YEAR AND MODEL WHICH SHOULD RESULT IN A RECALL AGAINST MERCEDES BENZ TO COVER THIS DEFECTIVE GAS TANK/SEAL. THANK YOU. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10678951January 26, 2015
FUEL/PROPULSION SYSTEM
TL*THE CONTACT OWNS A 2007 MERCEDES BENZ E350. THE CONTACT STATED THAT AFTER REFUELING, FUEL FUMES EMITTED INTO THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10678450January 23, 2015
SUSPENSION
AIR SUSPENSION IS LEAKING AIR OVER A COUPLE OF DAYS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10678475January 23, 2015
SUSPENSION
FRONT AIR STRUTS SUSPENSION FAILED WHEN CAR ISN'T IN USE. THE CAR WAS PARKED IN THE GARAGE AND GOT DOWN. PART # 212-320-31-38 PART # 212-320-32-38 THERE ARE A LOT OF INCIDENTS OR CONCERN REPORTED WITH THIS SPECIFIC MERCEDES BENZ AIR SUSPENSION SYSTEM. MERCEDES BENZ NOT COVER THIS ISSUE BY MANUFACTURE DEFECTIVE OR BY WARRANTY. EACH AIR STRUT LIST PRICE COST IS $3,598.41 FOR A TOTAL QUANTITY FOR THE SET $7,196.82 + TAX + INSTALLATION COST. INCREDIBLE AND RIDICULOUS HIGHLY COST FOR AN AIR STRUTS SET REPLACEMENT. PLEASE INVESTIGATE IT. I CONSIDER THAT THIS TYPE OF SUSPENSION IS WITH A KIND OF FABRIC DEFECT NOT RECOGNIZE YET BY MERCEDES BENZ. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10678658January 23, 2015
FUEL/PROPULSION SYSTEM
GAS FUMES INSIDE CAR WHEN PARKED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10678179January 22, 2015
FUEL/PROPULSION SYSTEM
I HAVE A VERY STRONG ODOR OF GASOLINE AFTER FILLING THE TANK. I AM AFRAID THAT MY WATER HEATER IS IN THE GARAGE WITH THAT GAS SMELL IT MIGHT EXPLODE. I TOOK THE CAR TO DEALER AND THEY SAID IT'S NORMAL . BUT WHEN I CHECKED THE CONSUMER COMPLAINT ONLINE MANY OWNERS HAVE THE SAME PROBLEM. I HAVE TO PARK MY CAR OUTSIDE WHEN I SMELL GAS IN MY GARAGE. PLEASE LOOK IN TO IT BEFORE SOMEONE HAVE TO DIE BECAUSE THE DEFECT. I NEVER OWN A CAR BEFORE THAT HAD THAT PROBLEM AND I THINK THIS IS A VERY VERY SERIOUS MATTER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10678258January 22, 2015
FUEL/PROPULSION SYSTEM
GAS SMELL IN CAR SO WENT TO SHOP FOR INSPECTION. FOUND GAS TANK WOULD NOT HOLD VACUUM AND THAT IT WAS LEAKING WITH GAS POOLING AROUND TANK BELOW REAR SEAT. I UNDERSTAND THERE MAY BE A CLASS ACTION SUIT REGARDING THIS ISSUE AND WOULD LIKE TO FIND OUT HOW TO RECOVER THE OVER $4000 IN EXPENSES TO REPAIR MY GAS TANK. A GAS TANK SHOULD NOT LEAK AND NEED REPLACING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10677002January 21, 2015
STEERING, FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2010 MERCEDES BENZ E550. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 70 MPH, THE STEERING WHEEL SEIZED. THE VEHICLE WAS TOWED TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE FUEL PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 29,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10678175January 21, 2015
SUSPENSION
THIS MY SECOND VEHICLE FROM MB AND AGAIN ONE WITH AIR SUSPENSION. THIS TIME THIS CAR IS ONLY 5 YEARS OLD WITH LESS THAN 50K MILES AND THE AIR SUSPENSION IS GOING OUT, EVEN THOUGH THE FRONT SUSPENSION HAD ALREADY BEEN REPLACED, LEFT AND RIGHT, AT ONLY 43K MILES. THIS AIR SUSPENSION IS A LEMON PRODUCT AND I DEMAND ALL W212 AIR SUSPENSION OWNERS E550, E63AMG TO REPORT THIS ISSUE TO GET RESOLVED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10676614January 20, 2015
FUEL/PROPULSION SYSTEM
GAS LEAKING CANNOT BE FIXED MIGHT LEAD TO FIRE OR EXPLOSION BECAUSE OF GAS EVAPORATED STRONGER DAY AFTER DAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10676636January 20, 2015
FUEL/PROPULSION SYSTEM
NOTICED GAS LEAKING ONTO REAR TIRE DURING REFUELING. DEALER DROPPED TANK AND FOUND LEAKING FUEL TANK NECK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10676749January 20, 2015
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
I STARTED MY CAR AND IT MADE A BIG LOUD NOISE FROM ENGINE THEN I START GETTING ALL MESSAGES ON SCREEN THAT EVERY THINGS NOT INOPERABLE. EVEN THE GEAR SHIFT WAS LOCKED AND THE MORE I KEPT THE CAR ON THE MORE NOISE WAS MAKING. ITS LIKE I AM PUSHING HARD ON GAS PANEL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10676831January 20, 2015
EQUIPMENT ADAPTIVE/MOBILITY, FUEL/PROPULSION SYSTEM
ADBLUE HEATER/SENOR FOR THE EMISSION CONTROL ON THE 2011 MERCEDES-BENZ E350 BLUETEC FAIL AFTER 80,000 MILES THE PROBLEM WITH THE SYSTEM IS THAT IT STARTS A COUNT DOWN WHICH IS DISPLAYED ON THE DASH TO HOW MANY STARTS ARE LEFT BEFORE THE CAR COMPLETELY SHUTS DOWN AND WILL NOT START BECAUSE OF A HEATER/SENOR. SO HERE I AM HELD CAPTIVE BY THE NUMBER OF STARTS I HAVE LEFT TO GET THE CAR TO A DEALERSHIP TO CORRECT THE PROBLEM. MY PROBLEM WITH THIS IS A $50,000.00 PLUS CAR SHOULDN'T BE SHUTTING DOWN FOR A EMISSION CONTROL SYSTEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10676514January 19, 2015
FUEL/PROPULSION SYSTEM
I JUST PURCHASED THE VEHICLE USED FROM A DEALERSHIP. I DROVE THE VEHICLE 2000 MILES HOME AND I PARKED THE CAR IN MY GARAGE. I FILLED THE GAS TANK PRIOR TO PARKING IN MY GARAGE. THE NEXT MORNING I ENTERED MY GARAGE AND SMELLED A STRONG ODOR OF GASOLINE. I COULD SEE GAS UNDERNEATH MY CAR BY THE REAR DRIVERS SIDE WHEEL AND THE ODOR OF GASOLINE WAS SO STRONG MY EYES WERE WATERING AND I COULDN'T BREATH WELL. I OPENED THE GARAGE DOOR AND MOVED THE CAR OUTSIDE(PUSHED IT OUTSIDE TO AVOID AN EXPLOSION). THE ODOR OF GASOLINE IS VERY STRONG BY THE DRIVER'S SIDE REAR COMPARTMENT. I KEEP THE FUEL TANK AT HALF FULL OR LESS TO MINIMIZE THE GASOLINE VAPOROUS SMELL. I BOUGHT THE CAR IN CHICAGO AND DROVE IT HOME TO WASHINGTON STATE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10676169January 17, 2015
FUEL/PROPULSION SYSTEM
STRONG GAS FUMES AFTER FILLING GAS TANK THAT WILL NOT GO AWAY THE GARAGE SMELLS STRONG FUMES, PEOPLE IN THE CAR COMPLAINS OF THE SMELL IS THIS SAFE TO SMELL AND BE CONFINED WITHIN A CAR OR NEAR WATER HEATER IN THE GARAGE. SEEMS LIKE A HAZARD TO ME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10673094January 16, 2015
WHEELS:RIM, TIRES
TL* THE CONTACT OWNS A 2011 MERCEDES BENZ E350. WHILE DRIVING AT APPROXIMATELY 65 MPH, THE REAR PASSENGER SIDE TIRE BLEW OUT. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT A CRACK FLANGE IN THE WHEEL CAUSED THE FAILURE. AS A RESULT, THE WHEEL WAS REPLACED. THE VEHICLE WAS TAKEN TO ANOTHER DEALER, WHO INSPECTED THE WHEELS AND DISCOVERED THAT THE FRONT PASSENGER SIDE AND THE REAR DRIVER SIDE WHEELS WERE ALSO CRACKED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 5 MPH, THE FRONT PASSENGER SIDE TIRE BLEW OUT. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHO DIAGNOSED THAT THE REPLACEMENT WHEEL CRACKED, CAUSING THE TIRE TO BLOW OUT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 45,000. UPDATED 2/25/15*CN THE CONSUMER STATED HE EXPERIENCED FOUR TIRE AND RIM FAILURES. UPDATED 03/02/15
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10672406January 14, 2015
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2007 MERCEDES BENZ E350. AFTER REFUELING AND PARKING THE VEHICLE IN THE GARAGE, FUEL FUMES EMITTED INSIDE THE CONTACT'S RESIDENCE THE NEXT MORNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 83,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10672536January 14, 2015
FUEL/PROPULSION SYSTEM
APPROXIMATELY 3 MONTHS AGO I NOTICED A STRONG SMELL OF GAS COMING FROM THE LEFT REAR WHEEL WELL, EVERY TIME I FILLED UP THE FUEL TANK ON MY 2008 MBENZ E 350. I PARK THE CAR IN MY GARAGE AND THE SMELL GETS VERY STRONG OVERNIGHT. THE SMELL OF GAS SUBSIDES WHEN THE TANK IS ABOUT 3/4 FULL. I HAVE DONE SOME RESEARCH ON LINE AND SEEMS LIKE THIS IS A COMMON AND SERIOUS PROBLEM THAT MERCEDES BENZ REFUSES TO ACKNOWLEDGE AND REPAIR FREE OF CHARGE TO THE CONSUMER. I AM SPECIALLY CONCERNED BECAUSE MY HOME WATER HEATER IS IN THE GARAGE WERE I KEEP MY CAR OVERNITE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10672535January 14, 2015
FUEL/PROPULSION SYSTEM
EACH TIME I FILL UP MY GAS TANK (I DO NOT TOP OFF), I SMELL GAS FOR ABOUT 1 WEEK IN MY GARAGE. THE ODOR HAS GOTTEN SO STRONG, I CAN SMELL THE GAS IN MY HOUSE. I STARTED PARKING OUTSIDE MY GARAGE UNTIL THE SMELL DISAPPEARED. I TOOK IT TO THE DEALER WHICH COST ME $750 TO REPAIR. IT WAS THE GAS TANK SEALER WHICH WAS LEAKING WHEN I FILLED UP MY GAS TANK. AFTER RESEARCHING ON THE INTERNET I FOUND THIS TO BE A COMMON PROBLEM, YET NO RECALL NOTICE WAS SENT TO ME. I WOULD LIKE MY $750 PLUS DAMAGES TO MY HEALTH OF SMELLING THE GAS FUMES IN MY GARAGE AND MY HOME. NOT TO MENTION THE DANGER OF THE DAMAGE A SPARK COULD HAVE DONE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10671878January 12, 2015
ELECTRONIC STABILITY CONTROL (ESC), FUEL/PROPULSION SYSTEM
CRUISING AT 65 MPH THE ESC LIGHTS CAME ON AND THE CAR LOST POWER. IT NO LONGER RESPONDED TO THE ACCELERATOR AND REQUIRED THAT YOU PULL OFF THE ROAD, COME TO A STOP, AND RESTART THE CAR. THIS SAME PROBLEM HAS HAPPENED 3 MORE TIMES ONCE AT 35 MPH ON A STRAIGHT ROAD; ONCE AT ABOUT 20 MPH MAKING A TURN AND AGAIN CRUISING ON AN EXPRESSWAY AT ~50 MPH. THIS IS AN EXTREMELY DANGEROUS DEFECT, SINCE A FAILURE OF THIS TYPE WHEN ENTERING A HIGHWAY OR TRYING TO OVERTAKE ANOTHER VEHICLE COULD CAUSE A HIGH SPEED ACCIDENT, RESULTING IN SERIOUS INJURIES OR FATALITIES. THE CAR HAS BEEN TO THE DEALER TWICE TO FIX THIS, AND IS NOW BACK FOR THE THIRD TIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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