Mercedes-Benz E-Class Complaints

3,253 consumer complaints on file.

#10702888March 31, 2015
EQUIPMENT ADAPTIVE/MOBILITY, ELECTRONIC STABILITY CONTROL (ESC), ENGINE
WHILE DRIVING ON A SIDE STREET LOOKING FOR AN ADDRESS, A WARNING MESSAGE APPEARED SOMETHING LIKE "LANE GUIDANCE SYSTEM INOPERATIVE". SUBSEQUENTLY, THE ENGINE LOST POWER AND WOULD NOT MOVE THE VEHICLE MORE THAN ABOUT 3 MPH. WE PULLED OFF TO THE SIDE, NOT KNOWING WHAT TO DO. I SHUT OFF THE ENGINE AND RESTARTED IT AND IT APPEARED TO WORK NORMALLY FOR THE REST OF THE TRIP HOME. WE WONDER WHAT WOULD HAVE HAPPENED IF WE HAD BEEN IN A MIDDLE LANE ON A FREEWAY WHEN THIS HAPPENED. I PLAN ON CONTACTING THE DEALER TODAY FOR MORE INFORMATION AND TO HAVE THEM INSPECT THE CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10702298March 27, 2015
FUEL/PROPULSION SYSTEM
FUEL APPEARS TO BE LEAKING UNDER SEAT FROM GAS TANK STRONG SMELL OF GASOLINE IN GARAGE, VERY CONCERNED ABOUT EXPLOSION DUE TO FUMES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10701732March 25, 2015
FUEL/PROPULSION SYSTEM
BEGINNING APPROXIMATELY NOV 2014, I STARTED NOTICING A STRONG FUEL SMELL IN MY GARAGE. THE ODOR SEEMED TO BE STRONGER WHEN I FILLED THE CAR WITH GAS. BY DECEMBER 2014, THE FUEL SMELL PERMEATED TO MY KITCHEN, THROUGH THE GARAGE BECAUSE THE SMELL WAS SO STRONG. MY HUSBAND ADVISED ME TO PARK THE CAR OUTSIDE BECAUSE HE WAS FEARFUL THE CAR WOULD EXPLODE WITH THE OTHER CHEMICALS NEAR AND AROUND THE VEHICLE. I CALLED MERCEDES BENZ (MB) HEADQUARTERS ON TWO OCCASIONS TELLING THEM ABOUT MY PROBLEM. THEY ADVISED ME THAT THERE WOULD BE 'EXTENDED WARRANTY' LETTERS ISSUED IN LATE JANUARY OR EARLY FEBRUARY 2015 THAT WOULD PROVIDE ME WITH REIMBURSEMENT OPTIONS AND THAT THEY RECOMMENDED GETTING IT FIXED ASAP. THEREFORE, JANUARY 13, 2015 MERCEDES BENZ OF SAN ANTONIO FIXED MY FUEL TANK AND I PAID $3,132.03 FOR THE REPAIR. I LATER FILED A COMPLAINT WITH THE NHTSA IN JANUARY. THE ODI# IS 10669386. WHEN I DIDN'T RECEIVE MY EXTENDED WARRANTY LETTER, I DECIDED TO EMAIL MB TO SEE IF THE LETTERS HAD BEEN SENT. THEY INFORMED ME THE LETTERS WERE BEING SENT. TODAY, MARCH 25, 2015, I DECIDED TO CALL MB HEADQUARTERS(AGAIN) TO SEE WHAT THE DELAY WAS IN SENDING MY LETTER. MB INFORMED ME I DIDN'T RECEIVE A WARRANTY LETTER BECAUSE MY 2008 E350 WAS A PARTIAL ZERO EMISSIONS VEHICLE (PZEV) AND THOSE 'LABELED' VEHICLES WERE NOT COVERED UNDER THE WARRANTY. I AM DISTRAUGHT OVER THIS DECISION AND FEEL I AM BEING WRONGLY EXCLUDED FROM THE EXTENDED WARRANTY. MY CAR IS GOOD FOR THE ENVIRONMENT AND I'M BEING PUNISHED FOR IT. I NEED ASSISTANCE IN ANY POSSIBLE FOR REIMBURSEMENT OF MY FAULTY GAS TANK. NOT SURE WHAT THE EMISSIONS PART PLAYS IN THIS? PLEASE HELP!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10695497March 19, 2015
ENGINE, POWER TRAIN, FUEL/PROPULSION SYSTEM
THERE IS A SERIOUS SAFETY ISSUE WITH 2006 MERCEDES-BENZ E CLASS (MBEC) BECAUSE OF A MANUFACTURER'S AND/OR DESIGN DEFECT WHICH CAUSES THIS VEHICLE TO NOT GO INTO PROPER GEAR AND/OR STALL SUDDENLY PUTTING THE PUBLIC AT RISK. I BARELY ESCAPED BEING SMASHED INTO BY ONCOMING TRAFFIC WHILE MAKING A ROUTINE LEFT HAND TURN INTO A GAS STATION BECAUSE MY MBEC WAS STUCK IN GEAR AND DID NOT ACCELERATE AS IT WAS MANUFACTURED AND DESIGNED TO DO BUT RATHER SPUTTERED AT LESS THAN 5 MILES PER HOUR (MPH). THE ONLY REASON I WAS NOT T-BONED AND LIKELY SERIOUSLY INJURED ALONG WITH OTHER PEOPLE WAS BECAUSE THE OTHER DRIVERS SWERVED INTO ONCOMING TRAFFIC CAUSING THOSE DRIVERS TO ALSO SWERVE. MIRACULOUSLY NO ONE WAS INJURED, THIS TIME. ALSO, THE REASON WHY I WAS TURNING INTO THE GAS STATION WAS BECAUSE I WAS FORCED TO GET OFF THE HIGHWAY BECAUSE MY MBEC WOULD NOT CHANGE GEAR AFTER I GOT ON THE HIGHWAY AND WAS APPROACHING RED-LINING AT AND IT SEEMED LIKE THE ENGINE MIGHT BLOW. THE TIPTRONIC ALSO FAILED DURING THIS MALFUNCTION. I HAD THE AUTHORIZED MB DEALER THAT I HAVE USED SINCE I PURCHASED MY MBEC PICKUP MY VEHICLE TO LOOK INTO THIS ISSUE AND MY ADVISOR TOLD ME I NEEDED A NEW BALANCE SHAFT BECAUSE THE ONE IN MY VEHICLE HAD PREMATURELY WORN (EVEN THOUGH I HAVE ALWAYS STRINGENTLY FOLLOWED MY MB ADVISOR'S SUGGESTIONS) AND IT WOULD COST ROUGHLY $6,500. S/HE ALSO SAID THIS OCCURS IN ROUGHLY 15-20% OF '06 MBEC. BUT MB WOULD NOT FIX THIS SAFETY DEFECT UNLESS I PAID. WORSE YET, MY ADVISOR NEVER MADE ME AWARE OF THIS SERIOUS SAFETY ISSUE EVEN THOUGH S/HE PREVIOUSLY KNEW OR SHOULD HAVE KNOWN AND AS A RESULT PUT THE PUBLIC AT RISK BY NOT ENABLING ME TO RESOLVE THIS SERIOUS SAFETY ISSUE WITH MY MODEL YEAR VEHICLE UNTIL THE OCCURRENCE OF A NEAR CATASTROPHE. THERE SHOULD BE A SAFETY RECALL NOW THAT THIS SAFETY DEFECT HAS COME TO LIGHT AND UNLESS THERE IS, THE PUBLIC WILL REMAIN AT SERIOUS RISK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10694701March 16, 2015
FUEL/PROPULSION SYSTEM
AFTER FILLING GAS AT THE SHELL GAS STATION I GOT ON TO THE 101 FREEWAY AND SUDDENLY THE INSIDES OF THE VEHICLE STARTED SMELLING GASOLINE, IT WAS SO BAD THAT I HAD TO OPEN THE WINDOWS AND PULL OVER. I FELT LIKE I WILL PASS OUT BECAUSE OF THE INTENSITY OF THE SMELL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10694089March 13, 2015
SERVICE BRAKES, WHEELS
WHEN I WAS PARKING MY CAR I LOST FULL CONTROL OF MY FRONT BRAKES AND HIT MY FRONT BUMPER TO THE POLE TO AVOID A NEAR MISS WITH A PEDESTRIAN. AFTER THE INCIDENT, I PRESSED ON MY BRAKES AND THERE WAS NOT PRESSURE, MEANING I COULD PRESS THE BRAKES ALL THE WAY TO THE FLOOR AND THE CAR WOULD BE NOT STOP. ANYWAY, TOWED IT TO MERCEDES DEALER (FLETCHED JONES MB) AND THEY SAID THE SBC PUMP WAS LEAKING AND THE REPAIR WOULD COST $2300. I RESEARCHED THE WEB AND FOUND OUT THAT THERE WAS A RECALL ON THE SBC UNIT ON MY VEHICLE SO I PRESENTED THE RECALL NUMBER TO THE DEALER (MERCEDES-BENZ RECALL NO. 2005070007 AND 2005110001) AND THEY SERVICE MANAGER STATED THAT THEN THEY ARE NOT RESPONSIBLE TO REPLACE THE SBC UNIT BECAUSE THERE IS A 10 YR WARRANTY UNLIMITED MILES ON THE SBC SYSTEM AND MY VEHICLE WAS MANUFACTURED 2003. I ASKED THEM THE REASON THAT I NEVER RECEIVED AN EMAIL/MAIL FOR THE RECALL AND HE JUST SHOOK HIS HEAD AND SAID NOTHING. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10693938March 12, 2015
FUEL/PROPULSION SYSTEM
STRONG ODOR OF GASOLINE FUEL INSIDE AND OUTSIDE OF THE VEHICLE AFTER REFILLING THE TANK. ODOR WENT AWAY AFTER DRIVING SOME DISTANCE THEREBY LOWERING THE FUEL LEVEL IN THE TANK. M-B OF TAMPA AND MB OF USA REFUSED TO MAKE WARRANTY REPAIR FUEL LEAKAGE PROBLEM DUE MY PZEV VEHICLE (WITH OPTION 917) WAS SOLD IN FLORIDA (NOT IN 10 STATES WHICH HAVE "0 EMISSION REQUIREMENTS"). AS PER SUMMARY OF O.D.I. "IN LETTER DATED SEPTEMBER 4, 2014, MERCEDES HAS NOTIFIED AGENCY (ODI NHTSA) THAT IT WILL EXTEND THE ORIGINAL WARRANTY COVERAGE TO 15 YEARS AND UNLIMITED MILEAGE ON "COVERED FUEL TANK COMPONENTS" IN E-CLASS VEHICLES IN MY 2003-2009 AND CLS-CLASS VEHICLES IN MY 2006-2011." LOOKS-LIKE MERCEDES DROPPED OUT OF THE GENERAL LIST OF THE MY 2003 THROUGH 2009 E-CLASS ALL PZEV VEHICLES (WITH OPTION 917) MANUFACTURED FOR SALE OR LEASE IN THE UNITED STATES, BUT SOLD TO CUSTOMERS BY M-B OFFICIAL DEALERS IN THE STATES, WHICH DO NOT HAVE "0-EMISSION" REQUIREMENTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10693446March 11, 2015
FUEL/PROPULSION SYSTEM
I WAS FIRST OWNER OF THIS BENZ 2006 E350. IT WAS NEVER INVOLVED IN ANY ACCIDENT. I TYPICALLY PARKED THE CAR OUTSIDE GARAGE. HOWEVER, AFTER I MOVED THE CAR INSIDE MY GARAGE A FEW DAYS AGO, I SMELLED GAS. SO I LIFTED UP 2ND ROW SEAT, UNCOVERED THE COVERING-PIECE ON DRIVER'S SIDE, I SAW FUEL DELIVERY SYSTEM WITH TWO CONNECTORS, ONE FOR SENSOR AND ONE FOR POWER SUPPLY. I SAW THE AREA AROUND POWER CONNECTOR IS WET. IT SMELLS GAS. OBVIOUSLY, THE GAS LEAK WAS FROM THE TOP OF FUEL DELIVERY SYSTEM (OR TOP OF THE FUEL FILTER HOUSING). I'M GLAD I DID THIS INVESTIGATION TONIGHT. I PLAN TO SEE A BENZ DEALER TOMORROW IN LAGUNA NIGUEL, CA, WHERE THE DEALER TOLD ME IT IS NOT COVERED UNDER WARRANTY, EVEN AFTER I HOLD HIM THAT MY E350 IS UNDER BENZ 2006 - PZEV 15 YEARS OR 150,000 MI EMISSION RELATED WARRANTY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10693628March 11, 2015
STRUCTURE:BODY
I PURCHASED THE CAR (CERTIFIED PRE-OWNED) ON DECEMBER 18, 2014. ON FEBRUARY 13, 2015 I WAS PARKING IN A RESTAURANT PARKING LOT. ALL OF A SUDDEN I FELT THE CRASH. AT FIRST I THOUGHT A VEHICLE HAD RUN INTO THE BACK OF MY CAR. HOWEVER, IT TURNED OUT MY VEHICLE HAD ROLLED BACKWARDS INTO ANOTHER CAR. I HAD JUST PULLED INTO THE PARKING SPOT (WHICH WAS ON A SLIGHT INCLINE) AND WAS ABOUT TO PUT IT IN PARK WHEN THIS OCCURRED. I ACCEPTED RESPONSIBILITY FOR THE DAMAGE TO MY CAR AND THE OTHER CAR INVOLVED AND FILED WITH MY INSURANCE. ONCE I HAD MY VEHICLE BACK, I NOTICED THAT WHEN I WAS STOPPED AT A RED LIGHT IT FELT AS THOUGH THE CAR WAS MOVING BACKWARDS. I THEN TESTED THE CAR ON A SLIGHT INCLINE (5-10 DEGREES) AND WHILE IN DRIVE. IT ROLLED BACKWARDS AND CONTINUED TO ROLL UNTIL I SLAMMED ON THE BRAKE. THIS CAR IS AN AUTOMATIC. I HAVE NEVER HEARD OF AN AUTOMATIC ROLLING BACKWARDS WHILE IN THE DRIVE POSITION - ESPECIALLY ON A VERY SLIGHT INCLINE. I CALLED THE DEALERSHIP AND WAS TOLD THIS WAS "NORMAL". *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10692765March 7, 2015
STRUCTURE:BODY:TRUNK LID, STRUCTURE
MY CAR HAS AN ELECTRONIC TRUNK CLOSURE. WITH THIS FEATURE, WHEN SOMEONE KICKS THEIR FOOT UNDER THE REAR BUMPER OF THE CAR, THE TRUNK LID OPENS OR CLOSES AUTOMATICALLY, ASSUMING HE OR SHE HAS THE CAR FOB IN HIS OR HER POSSESSION. MY WIFE HAS HAD THE TRUNK LID CLOSE ON HER HEAD ON TWO OCCASIONS WHILE TAKING ITEMS OUR OF THE TRUNK. SHE INADVERTENTLY ENGAGED THE AUTOMATIC CLOSURE WHILE LEANING INTO THE TRUNK. THE FIRST TIME, THE TRUNK LID HIT THE BACK OF HER HEAD, THE SECOND TIME IT HIT HER FOREHEAD. IN EACH CASE FOR SEVERAL DAYS FOLLOWING THE ACCIDENT, SHE HAD HEADACHES AND SWELLING AT THE POINT OF CONTACT WITH A BLACK AND BLUE MARK ON HER FOREHEAD THE SECOND TIME. SHE TOOK MEDICATION TO RELIEVE THE HEADACHES AND APPLIED ICE PACKS TO REDUCE THE SWELLING OF HER HEAD. WHILE MY WIFE IS OK NOW, SHE COULD HAVE BEEN MORE SERIOUSLY HURT BY THIS POORLY DESIGNED CAR FEATURE. THIS REPRESENTS A SAFETY HAZARD IN THE AUTOMOBILE. *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10692390March 5, 2015
POWER TRAIN
WE, MY WIFE AND 3 SON'S WERE COMING DOWN FROM BIG BEAR WHEN IT STARTED SNOWING. SNOW GOT HEAVY AND I WAS APPROACHING A SHARP CURVE SLOWED DOWN TO ABOUT 8MILES MADE THE TURN ND SLOWLY PRESSED ON THE GAS PEDDLE, THE RPMS WENT UP BUT THE CAR DID NOT ACCELERATE. I HAD TO STOP PUT THE CAR IN PARK THEN TURN IT OF, TURN IT BACK ON, PUT IT IN GEAR AND ACCELERATE SLOWLY. AS I LOOKED IN THE SIDE MIRRORS, I NOTICED CARS SKIDDING SIDEWAYS AND SOME HITTING THE SIDE OF THE MOUNTAIN, THERE WAS A LARGE 4 WHEEL DRIVE IN BACK OF ME SO IT HID THE MAKE OF MY CAR AND LICENSE PLATE.THIS HAS ALSO HAPPENED ON THE FREEWAY WHEN I HAVE TO COME TO A COMPLETE STOP, THEN THE CAR WILL NOT MOVE BUT THE RPMS REV UP. ALSO IN THE MORNINGS WHEN I GO TO WORK THE CAR DOWN SHIFTS EXTREMELY HARD, SEEMS THE TRANSMISSION IS GOING TO BREAK ALONG WITH MY COLLARBONE. PLEASE SOMETHING HAS TO BE DONE ABOUT THIS MERCEDES BENZ HAS NOW ABOUT THE DEFECTS PLEASE BEFORE PEOPLE DIE. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10691305March 1, 2015
STEERING
EXCESSIVE STEERING WHEEL VIBRATION WHEN BRAKING FROM 50-40MPH. CREATES UNSAFE DRIVING ENVIRONMENT, KNOWN PROBLEM ON 2010-2012 E350/E550, YET MB REFUSES TO ACKNOWLEDGE THE PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10691232February 28, 2015
FUEL/PROPULSION SYSTEM
I PURCHASED A 2007 E350 4MATIC WAGON FOR MY PARENTS JULY OF 2011 WITH 47,000 MILES. 3,000 MILES LATER, WE NOTICED A STRONG FUEL ODOR AFTER FILLING THE TANK. TOOK IT TO MB AND A FILTER AND SEALS WERE REPLACED WHICH SEEMED TO CORRECT THE PROBLEM. MY DAD NOTICED THE PROBLEM AGAIN THIS PAST WEEK. WE TOOK IT IN TO A CERTIFIED MB SHOP AND THE PROBLEM COULD NOT BE DETECTED USING A PRESSURIZED TEST. THE TANK WAS LOWERED AFTER BEING TOLD BY MB THERE HAD BEEN A RECALL ISSUED FOR THE ENTIRE TANK. THE PROBLEM IS, THE FULL ASSEMBLY SYSTEM FOR THE TANK IS NOT AVAILABLE AND THE ETA FOR THE PART IS UNKNOWN. UNFORTUNATELY, THE AUTHORIZED SHOP WAS TOLD THE PART WAS AVAILABLE, SO THEY ORDERED IT AND LOWERED THE TANK. THEN MB CALLED THEM BACK TO TELL THEM THE ETA WAS UNKNOWN. SO NOW, THE DILEMMA IS THAT WE HAVE NO PART, THE TANK IS LOWERED, THE SHOP NEEDS TO BE PAID FOR THE LABOR, MB HAS NO ETA ON THE PART AND MY PARENTS ARE WITHOUT A CAR. ISSUE NOW: 1. WHY WERE WE NEVER INFORMED BY MB OF THIS RECALL? 2. WHO PAYS FOR THE LABOR AT THE AUTHORIZED SHOP? 3. HOW IS IT POSSIBLE MB HAS NO IDEA OF AN ETA ON ONE OF IT'S OWN PARTS? HELP!!! WHAT DO I DO? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10691110February 27, 2015
ELECTRICAL SYSTEM, ELECTRONIC STABILITY CONTROL (ESC)
TL* THE CONTACT OWNS A 2014 MERCEDES BENZ E350. THE CONTACT STATED THAT THE LANE CONTROL FEATURE FAILED TO WORK INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER. THE TECHNICIAN WAS UNABLE TO REPLICATE AND DIAGNOSE THE FAILURE. THE CONTACT WAITED LONGER THAN SIX WEEKS FOR A RESPONSE FROM THE DEALER WHO INDICATED THAT THE CONCERN WAS TO BE ESCALATED TO THE MANUFACTURER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 3,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10690941February 26, 2015
STEERING
TL* THE CONTACT OWNS A 2012 MERCEDES BENZ E350. WHILE DRIVING AT APPROXIMATELY 55 MPH, THE STEERING WHEEL WAS VERY DIFFICULT TO TURN. THE VEHICLE WAS TOWED TO THE DEALER WHO DIAGNOSED THAT THE POWER STEERING ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT ALSO STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THERE WAS A LOUD BANGING NOISE COMING FROM THE SUBFRAME. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE WAS UNABLE TO BE DUPLICATED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 1,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10690631February 25, 2015
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2006 MERCEDES BENZ E350. UPON REFUELING THE VEHICLE, THERE WAS A STRONG SMELL OF FUEL OUTSIDE AND INSIDE THE VEHICLE. WHEN THE VEHICLE WAS PARKED, THE STRONG FUMES WERE EXTREME. THE VEHICLE WAS TAKEN TO THE AUTHORIZED DEALER, WHO DIAGNOSED THAT THE FUEL SENDING UNIT WAS LEAKING AND NEEDED TO BE REPLACED. THE DEALER WAS NOT ABLE TO DETERMINE THE LOCATION OR THE SOURCE OF THE LEAK. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED NO REMEDY. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10690305February 24, 2015
FUEL/PROPULSION SYSTEM
TL*THE CONTACT OWNS A 2008 MERCEDES BENZ E-350. THE CONTACT STATED THAT AFTER REFUELING, A STRONG ODOR OF FUEL WAS PRESENT ON THE REAR LEFT SIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE FUEL TANK NEEDED TO BE REPLACED. NO REPAIRS WERE MADE TO THE VEHICLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10690475February 24, 2015
FUEL/PROPULSION SYSTEM
AFTER PURCHASING THIS CAR IN MAY 2011 FROM A USED CAR DEALER, AFTER EVERY REFUELING WITH FILLING THE TANK THERE WAS A POWERFUL SMELL OF GASOLINE AS IF IT HAD BEEN SPILLED. GOING FORWARD WE TRIED TO ONLY PARTIALLY FILL THE TANK WHICH SEEMED TO TAKE CARE OF THE PROBLEM FOR AWHILE. AS TIME WENT ON THE ODOR CONTINUED TO INCREASE SO IN 8/2014 WE TOOK TO OUR REGULAR MECHANIC TO FIX. HE REPLACED THE GASKET AND STILL THE GAS SMELL CONTINUED. 02/2015 TOOK CAR TO MERCEDES WHERE I WAS TOLD BASED ON MY VIN THAT THE FUEL TANK REPLACEMENT WAS COVERED UNDER AN "EXTENDED WARRANTY" THAT MERCEDES BENZ HAD OFFERED. HOWEVER, ONCE THE CAR WAS REVIEWED THEY THEN STATED THAT THIS WARRANTY WAS ONLY FOR "PLASTIC TANKS" WHICH MINE WAS NOT AND THE COST TO REPLACE WOULD BE $2600 WHICH WAS WITH A DISCOUNT! IT IS CLEARLY A PROBLEM THAT IS NOT UNKNOWN TO MB, BUT STILL NO HELP. CAR SHOULD HAVE RECALLS RELATED TO THIS PROBLEM. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10690370February 23, 2015
POWER TRAIN, VEHICLE SPEED CONTROL
SUBMISSION FROM CONSTITUENT RE ACCELERATION ISSUE WITH 2011 E350 BLUE TECH MERCEDES BENZ. *SMD THE CONSUMER STATED THE VEHICLE DID NOT RESPOND TO ACCELERATOR INPUT. THE PROBLEM WAS INTERMITTENT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10689683February 20, 2015
FUEL/PROPULSION SYSTEM
WHEN I FILL UP THE GAS TANK AND START DRIVING I CAN SMELL GAS INSIDE OF VEHICLE, I LOOKED UNDER CAR AND THE REAR DRIVERS SIDE IS WET AND SMELLS LIKE GAS. KIND OF SCARED THAT THE CAR MIGHT START ON FIRE. WHAT CAN I DO? IS THERE A RECALL? I HAVE NEVER HAD THIS HAPPEN ON ANY VEHICLE I OWNED BEFORE. WHAT WILL HAPPEN IF I GET IN A ACCIDENT? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Mercedes-Benz E-Class