Mazda Mazda5 Complaints

412 consumer complaints on file.

#10992826June 2, 2017
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2012 MAZDA 5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V644000 (STRUCTURE); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO THE MAZDA DEALER (MATTHEWS MAZDA; 3013 OLD VESTAL RD B, VESTAL, NY 13850; (607) 729-6261) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS CONTACTED AT 800-222-5500 AND DID NOT KNOW WHEN THE PARTS WOULD ARRIVE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10985826May 15, 2017
STRUCTURE:BODY
WHILE TRYING TO OPEN THE PASSENGER SIDE SLIDING DOOR IN THE WINTER THE HANDLE OF THE DOOR BROKE. A PLASTIC CONNECTOR ON THE FORWARD SIDE OF THE HANDLE, INSIDE THE DOOR BROKE OFF. AS I CALLED TO GET A QUOTE ON REPAIR I HEARD THAT THIS HAPPENS ALL THE TIME. ONLY AFTER I GOT A RECALL FOR A PLASTIC PIECE ON THE LIFT GATE DID IT OCCUR TO ME THAT THIS IS A SAFETY ISSUE. IT IS NECESSARY TO HAVE A WORKING DOOR HANDLE AND ONE THAT WILL WORK IN ALL CIRCUMSTANCES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10985465May 12, 2017
WHEELS
I HAVE HAD 2 TIRE PRESSURE MONITORING VALVES BREAK INTO 2 PARTS EACH IN THE PAST 4 MONTHS. THE LATEST WAS WHEN I WAS DRIVING TODAY ON CITY STREETS. THE TIRE PRESSURE ALARM WENT OFF SO I STOPPED THE CAR TO CHECK THE TIRES. WHEN I TOUCHED ONE OF THE VALVES IT JUST CAME APART IN MY HAND AND I WAS HOLDING PART OF THE VALVE, THE REST OF IT WAS STILL IN THE TIRE. THE TIRE THEN COMPLETELY DEFLATED IN ABOUT 2 SECONDS. THIS COULD BE EXTREMELY HAZARDOUS. IF YOU LOST ALL TIRE PRESSURE IN A FEW SECONDS AT 65 MPH YOU COULD EASILY LOSE CONTROL OF THE CAR AND GET IN AN ACCIDENT. I NO LONGER TRUST THE 2 VALVES THAT HAVE YET TO BREAK SO I AM GOING TO BE PROACTIVE AND REPLACE THEM BEFORE THEY DO BREAK AT AN INOPPORTUNE TIME. I SEE A LOT OF OTHER COMPLAINTS ABOUT THE SAME PROBLEM ON THE INTERNET. I INCLUDED A PICTURE OF THE PIECE OF THE VALVE THAT BROKE OFF INTO MY HAND.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10984433May 9, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MAZDA 5. THE CONTACT RECEIVED NOTIFICATION OF A MANUFACTURER RECALL FOR THE AIR BAGS AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER STATED THAT THE PARTS WERE ON A NATIONAL BACKORDER. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE VIN AND NHTSA CAMPAIGN NUMBER WERE NOT AVAILABLE. THE CONTACT WAS NOT EXPERIENCING A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10983796May 6, 2017
FUEL/PROPULSION SYSTEM
WHILE DRIVING THE CAR ON THE HIGHWAY AT THE SPEED OF ABOUT 50 MPH THE FUEL LEAKED FROM THE TANK. IT TOOK ABOUT 40 MINUTES FOR HALF A TANK EMPTY. I NOTICED THE LEAK AFTER REACHING HOME WHERE I COLLECTED REST OF THE GAS BELOW THE CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10983817May 6, 2017
STEERING
STEERING WARNING LIGHT COMES ON STEERING GETS HEAVY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10981677May 1, 2017
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2013 MAZDA 5. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V644000 (STRUCTURE) WAS RECEIVED IN SEPTEMBER OF 2013. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10959348April 25, 2017
STEERING
2009 MAZDA5. CONSUMER WRITES IN REGARDS TO VEHICLE RECALL NOTICE/CAMPAIGN #6010 ISSUES. CONSUMER HAS PREVIOUS COMPLAINT WITH ANOTHER VEHICLE LISTED IN ARTEMIS. *SMD THE CONSUMER STATED THERE WAS A RECALL FOR POWER STEERING (6010H). THE CONSUMER WAS NOT NOTIFIED OF THE RECALL AND MISSED THE DEADLINE BY ONE DAY. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10979487April 20, 2017
STEERING
TL* THE CONTACT OWNS A 2007 MAZDA 5. WHILE DRIVING 30 MPH, THE STEERING WHEEL BECAME INOPERABLE AND THE STEERING WHEEL INDICATOR ILLUMINATED. THE CONTACT PULLED OVER AND RESTARTED THE VEHICLE, BUT THE FAILURE SEIZED. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE POWER STEERING PUMP FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 10V374000 (STEERING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 104,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10978667April 15, 2017
STEERING
THE STEERING WHEEL BECOMES STIFF WHILE IN MOTION AND A WARNING YELLOW STEERING LIGHT TURNS ON ON DASHBOARD. THIS HAS BEEN HAPPENING FOR THE LAST FOUR YEARS. WE EVEN HAD IT CHECKED WITH A MECHANIC WHO COULDN'T FIND THE PROBLEM. AFTER THE CAR COOLS DOWN, THE STEERING STARTS WORKING AGAIN. THIS IS VERY DANGEROUS, SINCE WHILE DRIVING, THE WHEEL BECOMES INOPERATIVE, THEREFORE, MAY CAUSE A TRAGIC ACCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10970154April 3, 2017
UNKNOWN OR OTHER
THIS RECALL WAS ISSUED IN EARLY SEPTEMBER, 2016. 7 MONTHS HAVE GONE BY AND WE HAVE HEARD NOTHING MORE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10959626March 8, 2017
SUSPENSION
THE CAR HAS LESS THAN 68,000 MILES. DIAGNOSED AS ALL SUSPENSION NEEDING TO BE REPLACED. THE MECHANIC DIAGNOSING SAID, " I WOULDN'T LET MY MOM DRIVE THAT CAR" AND THAT THE SUSPENSION COULD BLOW OUT AT ANY TIME WHILE DRIVING. ALL THE ARMS OF THE SUSPENSION ARE BAD/HAYWIRE AND NEED TO BE REPLACED. I NOTICED THAT OTHER 2007 MAZDA 5S HAVE BEEN RECALLED FOR THE SAME PROBLEM. HOW I WOULD WISH THAT SOMEONE WOULD PLEASE CHECK IF THIS 2007MAZDA5 SHOULD ALSO BE RECALLED-EVEN THOUGH IT WAS MANUFACTURED IN A DIFFERENT TIMEFRAME THAN THOSE CURRENTLY IN RECALL. IT'S A POSSIBILITY YOU KNOW. PLEASE HELP. THERE IS A VERY LOUD RATTLING SOUND, THUDDING OF TIRES WHEN DRIVING AT ANY SPEED AND THE BACK TIRES DON'T FOLLOW OR "ROTATE" WHEN TURNING-THEY "SWING" AND STAY STILL, AS IF THEY LOCK. ALSO, THE CAR FLOODS EXTENSIVELY WHEN IT RAINS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10958028March 2, 2017
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2013 MAZDA 5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V644000 (STRUCTURE). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. ...UPDATED 05/11/17 *BF.. ...UPDATED 06/13/17 *BF UPDATED 10/13/2017 *JS *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10949866February 6, 2017
VISIBILITY:SUN/MOON ROOF ASSEMBLY
TL* THE CONTACT OWNS A 2006 MAZDA 5. WHILE DRIVING APPROXIMATELY 70 MPH, THE SUN ROOF SHATTERED WITHOUT IMPACT. AS A RESULT, SMALL PIECES OF GLASS FELL ON THE CONTACT. THE CONTACT SUSTAINED MINOR CUTS TO THE HANDS THAT DID NOT REQUIRE MEDICAL ATTENTION. THE CONTACT MANAGED TO AVOID A COLLISION AND MERGED TO THE SHOULDER OF THE ROAD. THE CONTACT CONFIRMED THAT THERE WAS NO IMPACT TO THE SUN ROOF THAT COULD HAVE CAUSED THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 158,914.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10944381January 11, 2017
STRUCTURE:BODY
REAR SLIDING DOORS WILL NOT CLOSE IN COLDER TEMPERATURES THEY OPEN FINE AND THEN WILL NOT CLOSE, MEANING THE DOORS WILL NOT LATCH AND CAN COME OPEN WHILE DRIVING AND WILL NOT LOCK OR ALLOW SETTING THE ALARM FUNCTION WHEN PARKING. HAS HAPPENED MULTIPLE TIMES WHILE COLD,HAVING TWO KIDS THAT RIDE IN THE BACK MY DOORS SHOULD NO COME OPEN ON THE HIGHWAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10943739January 9, 2017
FUEL/PROPULSION SYSTEM, POWER TRAIN, VEHICLE SPEED CONTROL
OCCASIONALLY (4 TIMES NOW) WHEN STOPPING OR STARTING OUT (FOOT ON BRAKE,CAR IN DRIVE) THE ACCELERATOR RACES FULL THROTTLE, LIKE I STOMPED ON ACCELERATOR, FOR A FEW SECONDS. I HAVE TO PRESS ON THE BRAKE FULL FORCE AND/OR PUT IT IN NEUTRAL. SCAREY!!! CALLED DEALER, BUT WAS TOLD THEY WERE NOT AWARE OF ANY PROBLEMS. NO OFFER TO CHECK IT OUT. EMAILED MAZDAUSA ON JAN2 BUT NO RESPONSE OTHER THAN AUTOMATED RESPONSE SHOWING THEY RECEIVED MY EMAIL. TOOK IT TO REPAIR SHOP TO CHECK FOR CODES - NO CODES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10937515December 26, 2016
STRUCTURE:BODY
REFERRING TO A DECEMBER 18, 2006 RECALL NHTSA CAMPAIGN ID NUMBER: 06V463000. REGARDING A PROBLEM WITH THE SLIDING DOOR COMING OPEN WHEN DRIVING DURING COLD WEATHER. MY VEHICLE HAS THIS PROBLEM WHICH IS GRADUALLY BECOMING WORSE AS TIME GOES BY. MAZDA SAYS MY VIN # WAS NOT INCLUDED SO THEY WILL NOT FIX IT UNDER THE RECALL. IF THAT IS THE CASE AND THEY WERE AWARE OF THE PROBLEM WHEN MY VEHICLE WAS MANUFACTURED, AM I NOT CORRECT IN ASSUMING THAT THIS MODIFICATION SHOULD HAVE BE RECTIFIED BEFORE THE VEHICLE WAS SOLD. I THINK MAZDA SHOULD BE LIABLE TO INCLUDE MY VEHICLE IN AS PART OF THIS RECALL. I LIVE IN UTAH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10936154December 19, 2016
STRUCTURE:BODY
WHEN TEMPERATURES DROP BELOW FREEZING, REAR SLIDING DOORS HAVE DIFFICULTY LATCHING TO THE POINT WHERE THEY CAN'T BE PROPERLY CLOSED. THIS EXACT ISSUE IS DESCRIBED IN RECALL #06V463000 FOR WHICH MY VEHICLE'S VIN/YEAR IS NOT INCLUDED. I WOULD LIKE MY VEHICLE TO BE INCLUDED IN THIS RECALL SO I CAN HAVE THE ISSUE ADDRESSED BY THE DEALER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10936186December 19, 2016
LATCHES/LOCKS/LINKAGES:DOORS:LATCH, STRUCTURE:BODY
REAR SLIDER DOORS FREEZE SHUT. THERE IS NO WAY TO KNOW THAT THIS PROBLEM IS GOING TO OCCUR UNTIL IT'S ALREADY AN ISSUE. AT THE SAME TIME, THE REAR SLIDER DOOR LATCHING MECHANISM FREEZES IN 'OPEN' POSITION. IF THE DOOR IS ABLE TO BE OPENED AND NOT CLOSED, THE DOOR HAS TO BE TIED SHUT WITH BUNGEES. IF THE DRIVER DOES NOT NOTICE THE OPEN DOOR LIGHT AND THE PASSENGER DOES NOT NOTICE THAT THE DOOR DID NOT CLOSE AND LATCH, THE DOOR WILL SLIDE OPEN WHEN THE CAR IS MOVING. THIS HAPPENED TO MY DRIVER SIDE DOOR IN 2013 AND MY PASSENGER SIDE DOOR ON SATURDAY, DECEMBER 19TH. THE 2006 MAZDA 5 WAS RECALLED FOR THIS SAME REASON (4306K). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10934751December 12, 2016
AIR BAGS, FUEL/PROPULSION SYSTEM, SUSPENSION
TAKATA RECALL MY FUEL TANK WAS CONTAMINAT WITH WATER AND BLACK GOOK I PAYED $900.00 TO HAVE IT FIXED WILL THE PROBLEM IS STILL THERETHENMY AIRBAG LIGHT KEEPS BLINKING ON AND OFF AND MY SUSPENCION IS OFF AS WELL THEN I PAYED $923.40 FORA RENTAL ALL THIS WAS PAYED OUT OF POCKET
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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