Mazda Mazda5 Complaints

412 consumer complaints on file.

#11208333May 17, 2019
AIR BAGS
TL* THE CONTACT OWNS A 2008 MAZDA 5. WHEN THE CONTACT STARTED THE VEHICLE, THE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 149,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11191079March 23, 2019
UNKNOWN OR OTHER
MY VEHICLE WAS RECALL FOR STRUT FAILURE ON THE REAR LIFT GATE. THE RECALL REPAIR WAS COMPLETED MID 2017. RECENTLY THE STRUTS FAILED. THE CARR WAS PARKED IN MY DRIVEWAY WHEN I OPENED THE DOOR AND IT WOULDN'T STAY UP. MAZDA IS UNWILLING TO REPLACE THE DEFECTIVE PARTS (WITHOUT CHARGE) STATING THE PART IS OUT OF WARRANTY. I PURCHASED THIS VEHICLE NEW AND IT CURRENTLY HAS 18,500 MILES IN THE ODOMETER. THIS VEHICLE HAS BEEN GENTLY USED AND THIS PART SHOULD NOT HAVE FAILED SO QUICKLY. IT IS POOR PRACTICE TO REPLACE ONE DEFECTIVE PART WITH ANOTHER DEFECTIVE PART.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11176293February 11, 2019
ELECTRONIC STABILITY CONTROL (ESC), STEERING
INTERMITTENT LOSS OF POWER WHILE DRIVING. LOSS OF STEERING CAPABILITY AS WELL. THE LOSS IS SUDDEN AND CAUSES THE DRIVER TO LOSE CONTROL OF THE VEHICLE AS STEERING BECOMES EXTREMELY DIFFICULT. THIS IS DANGEROUS. I ALMOST RAN OFF THE ROAD ONCE AND HIT A MEDIAN ON ANOTHER OCCASION. ITS LIKE A TIME BOMB, YOU NEVER KNOW WHEN YOU WILL LOSE THE ABILITY TO STEER THE CAR. DASH LIGHTS ALL LIGHT UP AS WELL AND SOMETIMES POWER IS RESTORED BUT THE ABILITY TO STEER THE CAR IS NOT. CAR IS OUTSIDE OF THE RECALL YET STILL HAS THE SAME PROBLEM AS THE RECALL ISSUE AND MAZDA CLAIMS NO RESPONSIBILITY FOR THE ISSUE. ADDITIONAL VEHICLES NEED TO BE ADDED TO THE RECALL LIST AS THERE ARE MORE VEHICLES AFFECTED OUTSIDE OF THE VIN'S INCLUDED IN THE RECALL. SINCE. ACCORDING TO MAZDA, THEY COMPLY WITH NHTSA WHEN ISSUING RECALLS, MORE VEHICLES NEED TO BE INCLUDED AS THERE IS A MULTITUDE OF MAZDA 5 OWNERS EXPERIENCING THE EXACT SAME ISSUE AS THE RECALL VEHICLES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11175161February 8, 2019
STRUCTURE:BODY
REAR SLIDING DOORS OF MAZDA 5 ARE FREEZING SHUT WHEN PULLING ON HANDLE DOOR OPENS SLIGHTLY AND FRREZES. DOOR THEN CANNOT BE OPENED OR CLOSED AND THEN HAVE TO DRIVE CAR WITH A PARTLY OPENED REAR DOOR. THIS IS HAPPENING ON BOTH REAR DOORS. THE VEHICLE WAS PARKED DURING THE DAY IN A CARPARK. THIS HAS NOW HAPPENED ON 6 SEPARATE OCCASIONS AND IS VERY UNSAFE. DOOR LATCH IS FREEZING AND WILL NOT OPEN OR CLOSE REAR SLIDING DOORS. DOOR WILL START TO OPERATE NORMALLY ONCE CAR IS DRIVEN INTO A HEATED GARAGE AND RETURNS TO ABOVE FREEZING TEMPERATURES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11165848January 4, 2019
STRUCTURE:BODY
SLIDING PASSENGER DOOR WILL NOT LATCH. WILL OPEN WHILE DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11163187December 23, 2018
STEERING
****NOTE - VIN AND MODEL LISTED DON'T MATCH**** POWER STEERING FLUID LEAK ## VIN PASSED ## MAZDA 5 2010 ## *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11162493December 19, 2018
FUEL/PROPULSION SYSTEM
EVERY TIME I FILL UP THE GAS TANK GAS SHOOTS OUT THE FILLER RECEPTICAL. I MUST ALWAYS STAND AWAY FROM THE FILLER TO AVOID GETTING ANY GAS ON MYSELF. GAS RUNS DOWN THE SIDE OF THE CAR. I AM CONCERNED THIS COULD CAUSE A FIRE. I HAD TO GIVE A DATE BELOW BUT THIS HAS BEEN HAPPENING FOR YEARS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11161732December 15, 2018
AIR BAGS
I HAVE HAD MY AIRBAG LIGHT ON MY DASHBOARD TURN ON. THIS IS THE THIRD TIME IT DOES THAT. I'M SCARED IT'S GOING TO EXPLODE ON ME WHEN I'M DRIVING. PLEASE LET ME KNOW IF THERE'S A RECALL FOR THE CAR I HAVE. DRIVING WITH A SCARE FEELING IS NOT GOOD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11151836November 15, 2018
SERVICE BRAKES
BRAKE PEDAL SPONGY AFTER ABS SYSTEM ACTIVATED,SEEM LIKE ABS CONTROL UNIT FAULT PUMP AIR IN BRAKE SYSTEM.IT IS A SAFETY ISSUES WITH A LOT OF MAZDA MODEL.MAZDA HAD TO DO SOME BEFORE SOMETHING BAD,ACCIDENT HAPPENS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11151171November 13, 2018
STRUCTURE:BODY
WHILE DRIVING DOWN THE HIGHWAY MY DRIVER SIDE SLIDING DOOR FLEW OPEN WITH MY 5 AND 3 YEAR OLD IN THE CAR. WHEN I PULLED OVER AND TRIED TO CLOSE IT I COULD SEE THAT THE LATCH WAS FROZEN OPEN. I COULD NOT GET IT TO LATCH AGAIN UNTIL THE TEMPERATURE HAD BEEN WARMER FOR HALF THE DAY. IT HAS BEEN COLDER THAT 25 DEGREES FOR THE LAST 3 DAYS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11122694August 27, 2018
SUSPENSION, WHEELS, UNKNOWN OR OTHER
SINCE PURCHASE FROM DEALER, THE TIRES CONSISTENTLY DEVELOPED EDGE WEAR /CUPPING ON THE INNER EDGE OF BOTH FRONT AND BACK. THE FIRST SET WERE REPLACED AFTER APPROX 23K MILES. AFTER APPROX 25K MILES THE SAME PATTERN OF WEAR HAD OCCURRED FRONT AND BACK. AT FIRST WHEN THE CAR WAS PURCHASED, ALIGNMENT WAS INSPECTED AND I WAS TOLD THE MATTER WAS PROBABLY DUE TO POOR TIRES. WITH THE SAME PROBLEM OCCURRING AGAIN, I'VE CONTACTED MAZDA FOR ASSISTANCE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11121085August 20, 2018
ELECTRICAL SYSTEM
WHILE DRIVING THE CAR (APPROXIMATELY 35 MILES PER HOUR) THERE IS A SUDDEN LOSS OF POWER, INCLUDING LOSS OF POWER STEERING. CAR WOULD NOT RESTART. WE REPLACED ALTERNATOR AND HAD BATTERY CHECKED, WHICH WAS WORKING FINE WHEN THE SAME PROBLEM OCCURRED WHILE DRIVING ON HIGHWAY AT 45 MPH. PROBLEM IS RECURRING. CAR IS UNSAFE TO DRIVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11103068June 21, 2018
STEERING, SUSPENSION, WHEELS
I BOUGHT 4 KUMHO TIRES SIZED 205 50R17 FOR THIS CAR IN SEPTEMBER OF 2015. IN AUGUST OF 2017, AT ABOUT 25000 MILES ON THE TIRES, ONE OF THEM DEVELOPED WHAT WE LATER LEARNED WAS A BELT SEPARATION. THE SYMPTOMS WERE A SEVERE VIBRATION, AND SEVERE PULL. WE REPLACED TWO OF THE TIRES. 10 MONTHS LATER THE CAR DEVELOPED EXACTLY THE SAME SYMPTOMS, AND IT WAS DISCOVERED THAT ANOTHER OF THE TIRES HAD A BELT SEPARATION. I REPLACED ALL 4 TIRES WITH ANOTHER BRAND. I CALLED KUMHO TO REPORT THE ISSUE, AS THEY CLEARLY HAD A BAD RUN OF TIRES FOR ME TO HAVE TO OUT OF ONE SET. THE PERSON ANSWERING THE PHONE (WARRANTY DEPARTMENT) INSISTED THAT 'BELT SEPARATIONS ARE COMMON', THAT THE RECENT RECALL WAS A "VOLUNTARY RECALL BECAUSE THE ENGINEERS JUST WANTED TO SEE THE TIRES'. I ASKED TO SPEAK TO SOMEONE IN THEIR SAFETY OR ENGINEERING DEPARTMENTS. SHE SAID "WE DON'T HAVE ANYONE LIKE THAT".
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11100028June 5, 2018
AIR BAGS
THE AIRBAG SENSOR IN MY VEHICLE WHEN OFF ONE DAY. I HAVE NOT BEEN AN ANY ACCIDENTS THAT WOULD HAVE TRIGGERED THE AIRBAG. I HAS CONTINUED TO GO OFF AND ON AND IT DOESN'T MATER IF I AM PARKED OR IN MOTION. I HAVE TAKEN TO DEALERSHIP AND OTHER MECHANICS (FOR SECOND OPINION) AND THEY BOTH STATED THAT THE AIRBAG SYSTEM IS DEFECTIVE AND WILL NOT WORK PROPERLY IN AN ACCIDENT. I HAVE CHECKED FOR RECALLS AND HAVE FOUND NON. BUT I HAVE FOUND MANY OTHER MAZDA5 2010 OWNERS WHO ARE HAVING THE SAME EXACT PROBLEM WITH THEIR AIR BAGS. I WOULD LIKE FOR SOMEONE TO INVESTIGATE THIS AND ADD IT TO A RECALL, BEFORE SOMEONE IN MY FAMILY IS KILLED OR INJURED IN AN ACCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11099159June 1, 2018
WHEELS
CORRODED TIRE PRESSURE SENSOR CAUSED SUDDEN LOSS OF AIR AND TIRE "EXPLODED" WHILE DRIVING ON FREEWAY AT HIGHWAY SPEED. NO POTHOLES, OBSTRUCTIONS OR OTHER IMPEDIMENTS TO CAUSE LOSS OF TIRE PRESSURE. RESULT WAS A VERY DANGEROUS SITUATION REQUIRING DRIVER TO CROSS THREE LANES OF TRAFFIC TO REACH SHOULDER. TIRE WAS "SHREDDED" NEARLY AROUND ENTIRE CIRCUMFERENCE, AND RUBBER CRUMBLED. DEALERSHIP TECH SAID PROBABLE CAUSE WAS CORROSION OF TIRE PRESSURE SENSOR. TIRE PRESSURE SENSOR WAS ORIGINAL EQUIPMENT ON VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11098387May 29, 2018
STRUCTURE:BODY, ELECTRONIC STABILITY CONTROL (ESC), SEAT BELTS
I WAS DRIVING THE VEHICLE, MADE A U TURN AND SUDDENLY ALL LIGHTS ON THE DASHBOARD WENT OFF AND THE VEHICLE STARTED TO TURN ON AND OFF WITH NO KEY IN THE IGNITION AND CAUGHT FIRE. I HAD PARKED THE VEHICLE ON THE SIDE ROAD ON A CITY STREET.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11093335May 11, 2018
STEERING
TL* THE CONTACT OWNS A 2008 MAZDA 5. WHILE DRIVING VARIOUS SPEEDS, THE POWER STEERING SEIZED AND THE POWER STEERING ASSIST FAULT INDICATOR ILLUMINATED. THE FAILURE OCCURRED WITHOUT WARNING. THE DEALER WAS NOT MADE AWARE OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 141,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11073340February 17, 2018
ELECTRICAL SYSTEM, ENGINE
MY ENGINE THREW A ROD. NO VISIBLE OIL LEAKS. NO SMELL OF OIL. OIL WAS DRY. NO INDICATOR LIGHTS ON. HAD TO REPLACE ENGINE ON CAR AND CAR WAS NOT VERY OLD. THIS HAPPENED LAST YEAR ON 2012 MAZDA 5.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11071682February 8, 2018
UNKNOWN OR OTHER
THE SLIDING DOORS SEEM TO BE FROZEN AND THEY WILL NOT LATCH PROPERLY. ONE DAY WHILE MY DAUGHTERS WERE IN THE CAR WITH ME THE DOORS SLID OPEN AFTER I DROVE AWAY AND THEY THOUGHT THEY HAD CLOSED THE DOORS. THE OTHER TWO DAYS THE DOOR DID NOT SLIDE OPEN BUT THE LIGHT INDICATED THE DOOR WAS OPEN BUT WE HADN'T USED THE DOORS WE ONLY UNLOCKED THEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11071711February 8, 2018
STEERING, SUSPENSION
FRONT SWAY BAR BUSHINGS WERE REPLACED NO LESS THAN 3 TIMES BY THE DEALER UNDER WARRANTY. THE SYMPTOM IS A CLUNKING OR THUMPING NOISE ON ROUGH OR WASHBOARDED ROADS. THE SWAY BAR IS .908 INCHES IN DIAMETER AND THE WALL THICKNESS OF THE BUSHINGS IS APPROXIMATELY .25 INCHES. THEY ARE RUBBER FROM MAZDA AND APPARENTLY, CHANGING THEM EVERY 20K MI OR SO ARE NOT ADEQUATE FOR THE APPLICATION. SEEMS THAT THERE IS A KNOWN ISSUE BY MAZDA FOR THIS BUT ONE OF THE BUSINING THAT WAS JUST REMOVED 2/3/18 WAS TORN NEARLY IN HALF ACROSS BETWEEN THE SWAY BAR AND THE CROSS MEMBER. IF THESE WERE IGNORED AND THE BUSHINGS COMPLETELY FELL OUT OF THE BRACKETS THER WOULD BE ENOUGH MOVEMENT OF THE SWAY BAR TO CAUSE INTERFERENCE IN STEERING THE VEHICLE DUE TO THE FULLY ARTICULATED DESIGN OF THE SWAY BAR ENDLINKS. THIS HAS THE POTENTIAL TO BE A DEADLY ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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