Mazda Mazda5 Complaints

412 consumer complaints on file.

#11755093August 5, 2026
SEATS
The contact owns a 2015 Mazda Mazda5. The contact stated that while parked with the vehicle occupied, the contact became aware that the rear driver’s and passenger’s side seats were melting. A dealer was contacted. The vehicle was not taken to the dealer or an independent mechanic to be diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 130,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11754718August 4, 2026
POWER TRAIN
While accelerating from a complete stop at a traffic light on a multi-lane roadway, the vehicle suddenly lost all engine power without prior warning. The engine RPM dropped immediately to 0, causing the vehicle to stall in the middle of an active intersection and creating an immediate risk of a side-impact collision from oncoming traffic. All warning lights on the instrument cluster illuminated upon stalling. To clear the intersection safely, the vehicle was placed into Neutral and restarted. After shifting back into Drive and proceeding out of traffic, the vehicle repeatedly entered a fail-safe/limp mode every 30 to 120 seconds. During these episodes, the Automatic Transaxle (AT) light flashed, the engine shuddered severely, and the engine RPM fluctuated erratically, causing unpredictable acceleration and poor drivability. The sudden stalling in active traffic created a severe hazard to driver and occupant safety. The vehicle had not displayed a Check Engine Light or Transmission warning light prior to the complete stalling event.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11749221July 8, 2026
UNKNOWN OR OTHER
The handle on the sliding door and driver's side broke off. We have replaced it twice already and it keeps breaking. This has not happened to me with any of my other cars in the past or present until now. It's unkown to me and it shows the part was not done well. What caught my attention is that I saw another mazda5 minivan without a handle which made me think that this is a problem with this type of car. I'm surprised it doesn't have a recall. Please help us with this. Thank you.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11747212June 29, 2026
AIR BAGS, SERVICE BRAKES, HYDRAULIC
The contact owned a 2012 Mazda Mazda5. The contact stated that while driving approximately 45 MPH, a deer wandered into the middle of the road, and the contact depressed the brake pedal and the wheels locked up, causing the tires to slide. The contact lost control of the vehicle and crashed into a ditch, spun around, and struck another object, causing the vehicle to land back into the ditch where it came to a stop. The air bags did not deploy upon impact. A bystander called 911, and the contact was taken to the hospital by ambulance. The contact bit his lips hard during the crash, which caused the bottom two front teeth to pierce through the bottom lip. The contact sustained a severe cut to the right leg, which led to excessive bleeding. The contact also sustained pain in the neck and lower back. The contact was given an X-ray and a CT scan to check for internal injuries, but none were found. The contact was released the same day. A Police report was filed. The vehicle was towed to an independent tow yard, where it remained. The vehicle was destroyed. Neither the dealer nor the manufacturer was notified of the failure. The failure mileage was approximately 226,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11738335May 16, 2026
STEERING
While driving car turns on its own almost causing accident
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11697156November 3, 2025
STRUCTURE:BODY:DOOR:HANDLE:EXTERIOR
All of the door handles and locks have loosened and fallen off. Sliding door will not latch now. Hatch on rear has lost suspension.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11690856October 1, 2025
Insert, Padding, Chest Clip, Buckle, Harness
Unknown
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11678352August 4, 2025
STEERING
My 2007 mazda5 power steering stopped worked abruptly while turning on a major highway. The sudden change in steering nearly caused an accident. I checked the ODB reader for codes but none were present. Then it happened again the next day in a similar situation, the power steering shut off but this time we were able to see the dash light for the power steering failure come on. It kicked back in a minute later. Again no codes in the scanner. Upon researching how to fix this issue my search revealed that 2007-2009 Mazda 5s have a recall for this exact critical failure. My next step was to call the local dealership to schedule a fix, however they told me that our specific vehicle (according to the VIN) was not under that recall, regardless of the vehicle doing precisely what was recalled. Please review the recall if you can, this is likely affecting more vehicles than Mazda is admitting to and is extremely dangerous.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11620730October 19, 2024
SERVICE BRAKES
I bought this vehicle as is, about 2 months past, after driving it home I felt after pressing the Brakes pedal that it is not responding until I press 2 or 3 times. I went bnack to the dealer the next day and made a complain. They sent me to their Mechanic who diagnosed the problem to be the ABS Hydraulic Control Unit Assembly. It is available for inspection upon request. My safety and the safety of my family was put at risk because of the fact that I have to pump the brakes to slow the vehicle. Yes the problem was confirmed by the independent Mechanic recomended by the dealer, with a detailed estimate. No inspection was performed by the manufacturer, police or insurance representatives. The service light was on from the day I bought the vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11616499September 25, 2024
TIRES, TIRES:SIDEWALL, TIRES:TREAD/BELT
Sentury Touring (Discount Tire) 205/55/R16. Both front tires have inner wear to the point of shredding in the same location on *both* front tires. Both tires went out at the same time and could have caused a serious accident. Discount tire stated it was an alignment issue. The alignment shop (30 minutes after new tires were installed after dual blowout) stated that my alignment was perfectly within spec and also stated there was no indication of tire rub on any portion of the vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11586233April 30, 2024
ELECTRICAL SYSTEM, POWER TRAIN, STEERING
Mazda 5 power steering system fails intermittently. The power steering light comes on and steering becomes extremely difficult to steer. Occasionally, the check engine comes on as well and the engine stalls making the situation Also vibration in the steering wheel, and when I mean, the steering logs all the way up it locks all the way up, likes flicker and go out, but then it goes away after a few moments
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11567927January 26, 2024
ENGINE, FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
On several occasions, most of which happened while in motion, my vehicle has stalled out of the blue with no warning. It seems to mostly happen when I’m slowing down or when I’m making a right hand turn and try to accelerate, suddenly there’s no power to the engine. I have to put the vehicle into park and restart it. Twice while slowing down for a red light. Twice immediately after making a right handed turn, and once, when entering roundabout, after yielding. This is happened at least five times. The most recent incident occurring in August 2023.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11566332January 18, 2024
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
The Mazda 5 was in a minor collision. The vehicle rear-ended another vehicle in stop-and-go traffic. Both vehicles were in motion, approximate speed of the Mazda 5 was 15MPH or less. The front seat airbags deployed. The other vehicle had rear bumper damage but the Mazda 5 immediately had smoke and flames under the hood. Thankfully, all four occupants immediately exited the vehicle to safety. The Mazda 5 quickly burned completely. Police and firefighters came to the scene and everyone agreed that the Mazda 5 fire was not commensurate with the extent of the collision and likely speed of impact. I am concerned there was a major safety defect that caused it to be engulfed in flames.
Crash:
Yes
Fire:
Yes
Injuries:
0
Deaths:
0
#11539122August 17, 2023
STEERING, SERVICE BRAKES, ELECTRICAL SYSTEM
Power steering became stiff hard to turn, steering pulls left or right when driving over bumps on the road also brakes became spongy.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11528271June 22, 2023
EQUIPMENT ADAPTIVE/MOBILITY
Weld failure can cause the board to tip and dump the user on the ground. This is a hazard because this piece of equipment is design for disabled users who can't stand. User found the cracked weld before it broke completely. The board was sagging from horizontal. I notified the manufacturer, then had the part repaired by a local fabricator. I have pictures showing the failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11527963June 20, 2023
UNKNOWN OR OTHER, ENGINE
My check engine light came on. We took it to a mechanic who hooked it up to the computer. It read DTC p2096. When the mechanic looked it up, he noticed that there was a recall issued previously on this specific problem. The description said Target EF feedback system to lean- manual and automatic transmission. When plugging in my VIN number it said it was not affected. But my question is if I'm having the same problem and it affected the same year that my vehicle was made, why is my vehicle not on that recall list?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11517836April 19, 2023
TIRES:VALVE
The contact owns a 2010 Mazda Mazda5. The contact stated that while inflating the driver’s side rear tire, the valve stem fractured and detached. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The vehicle was taken to tire shop for assistance. The manufacturer was not contacted. The failure mileage was approximately 165,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11496818December 9, 2022
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
The headlights on this car are dangerously dim. Like the turn signals overpower them levels of dim. I’ve replaced the bulbs, the battery, cleaned all the connections, replaced the alternator, nothing makes a difference.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11488741October 11, 2022
SERVICE BRAKES, HYDRAULIC
The contact owns a 2012 Mazda MZ5. The contact stated that while driving at an undisclosed speed, the brake pedal was depressed and went to the floorboard. The vehicle was taken to the dealer; however, the vehicle was not diagnosed nor repaired and remained at the dealer. The manufacturer was made aware of the failure and informed the contact that there was no recall associated with the VIN. The failure mileage was approximately 118,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11480447August 21, 2022
STEERING
The car became hard to steer, and I noticed the power steering light was on. It is a safety risk due to increased difficulty steering car and a risk for myself and other drivers on the road. This just occurred today and has not been investigated by an other parties. No warning or incidents prior to steering becoming difficult.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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