Lincoln Town Car Complaints

3,302 consumer complaints on file.

#10362817October 28, 2010
ENGINE AND ENGINE COOLING:ENGINE
TL*THE CONTACT OWNS A 1997 LINCOLN TOWN CAR. THE CONTACT STATED THAT WHEN DRIVING AT LOW SPEEDS, THE VEHICLE SUDDENLY STALLED. THE CONTACT SHIFTED INTO NEUTRAL AND RESTARTED THE VEHICLE. THE FAILURE OCCURRED SEVERAL TIMES. THE CONTACT INFORMED THE DEALER OF THE FAILURE WAS TOLD THERE WERE NO RELATED RECALLS. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 65,000 AND THE CURRENT MILEAGE WAS APPROXIMATELY 77,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10362599October 27, 2010
AIR BAGS:SIDE/WINDOW
MY SON AND I WERE DRIVING A 2001 LINCOLN TOWN CAR ON FLAT SMOOTH WET ROAD WHEN THE PASSENGER SIDE AIRBAG DEPLOYED FOR NO APPARENT REASON. MY SON RECEIVED SLIGHT ABRASIONS TO HIS RIGHT CHEEK AND RIGHT ARM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10360689October 15, 2010
SUSPENSION:REAR
TL* THE CONTACT OWNS A 2003 LINCOLN TOWN CAR. THE CONTACT WAS DRIVING WHEN THE VEHICLE EXHIBITED AN UNUSUAL NOISE FROM THE REAR. THE CONTACT NOTICED THERE WAS OIL LEAKING ONTO THE WHEELS OF THE VEHICLE. THE VEHICLE WAS TAKEN TO A LOCAL REPAIR FACILITY AND DIAGNOSED. THE MECHANIC LOCATED THE FAILURE AT THE REAR SUSPENSION WHEEL BEARINGS, AXLE SHAFT AND SEALS WHICH WERE ALL REPLACED. THE MANUFACTURER WAS CONTACTED ADVISED THE CONTACT THAT HIS VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 04V328000 (SUSPENSION: REAR) THEREFORE, THEY WOULD NOT ASSIST WITH REPAIRS. THE FAILURE MILEAGE WAS 69,944 AND THE CURRENT MILEAGE WAS 71,672. UPDATED 01/31/11 *BF UPDATED 04/20/11
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10359462October 6, 2010
SUSPENSION:FRONT, ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 1999 LINCOLN TOWN CAR. WHILE DRIVING APPROXIMATELY 40 MPH, THE CONTACT HEARD A LOUD CRACK. HE PULLED OVER BUT DID NOT FIND THE CAUSE OF THE NOISE. THE VEHICLE WAS TAKEN TO A LOCAL REPAIR SHOP WHERE THE CONTACT WAS ADVISED THAT THE FRONT BALL JOINTS NEEDED TO BE REPLACED. THE CONTACT CALLED THE MANUFACTURER IN REGARDS TO RECALL 98V322000 (SUSPENSION: FRONT: CONTROL ARM: LOWER BALL JOINT) BUT WAS TOLD THAT THE VEHICLE WAS NOT INCLUDED. THE CONTACT ALSO STATED THAT THERE WAS A CRACK IN THE INTAKE MANIFOLD AND A MECHANIC TOLD HIM THAT IT NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 111,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10359301October 5, 2010
AIR BAGS
THE PASSIVE RESTRAINT INDICATOR LIGHT CAME ON AND REMAINED ON WITH AN AUDIBLE ALARM REPEATING 5 TIMES FOR 5 CYCLES, AND THEN REPEATING EVERY 15 MINUTES OR SO. I TOOK MY 2006 LINCOLN TOWN CAR TO A LINCOLN AUTHORIZED REPAIR STATION. PARTS WERE BACK ORDERED AND, AFTER APPROXIMATELY 3 WEEKS, THE VEHICLE WAS REPAIRED AND THE INDICATOR LIGHT AND ALARM FUNCTIONED PROPERLY. THIS OCCURRED IN EARLY 2010 WITH APPROXIMATELY 46,000 MILES ON THE VEHICLE AND WAS REPAIRED UNDER 5/50,000 MILE SAFETY DEVICE WARRANTY. THE PROBLEM REPEATED IN JULY, 2010 AND THE VEHICLE WAS RETURNED TO THE SAME DEALER FOR REPAIR. THE VEHICLE WAS STILL UNDER WARRANTY WITH MILEAGE BEING 49386. PARTS WERE BACK ORDERED. AS OF 10-5-2010, THE PARTS HAVE NOT BEEN RECEIVED AND THE DEALER STATED THAT THE SUPPLIER TO FORD MOTOR COMPANY WAS OUT OF BUSINESS AND THE NEEDED PARTS WERE UNAVAILABLE. THE DEALER ALSO STATED THAT THE PARTS WERE ONLY AVAILABLE FROM FORD MOTOR CO. DEALER STATED THAT SEAT BELT ARE FUNCTIONING AND HE THINKS THE AIR BAG WILL FUNCTION. I AM CONTINUING TO DRIVE THE VEHICLE ON LIMITED BASIS. UPDATED IVOQ 12/16/10*JB *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10357428September 24, 2010
AIR BAGS:FRONTAL
THE AIRBAG LIGHT WONT GO OFF. DON'T KNOW IF ITS NOT WORKING OR IS OUT OF THE GAS TO FILL IT UP IN CASE OF IMPACT. HAS A PICTURE WITH A PERSON WITH A SEATBELT ON AND A AIRBAG EXPLODED IN FRONT OF THEM EVEN WHEN THE SEAT BELTS ARE BEING USED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10356118September 17, 2010
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2005 LINCOLN TOWN CAR. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 60 MPH, THE BRAKE PEDAL WAS ENGAGED FOLLOWED BY A DELAYED RESPONSE. ADDITIONALLY, ON A SEPARATE OCCASION WHEN THE BRAKE PEDAL WAS APPLIED THE VEHICLE CONTINUED TO ACCELERATE. THE VEHICLE WOULD NOT STOP UNTIL THE GEAR WAS SHIFTED INTO NEUTRAL AND THE ENGINE WAS TURNED OFF. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AS IT RESUMED NORMALLY. AN AUTHORIZED DEALER ADVISED THE CONTACT THAT THE VEHICLE SHOULD BE DIAGNOSED FOR THE FAILURE. THE CONTACT EXPRESSED SIGNIFICANT CONCERN OF THE SAFETY DEFECT WITH THE ACCELERATION AND STATED THAT THE VEHICLE WAS UNSAFE TO DRIVE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 44,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10355775September 15, 2010
SUSPENSION:REAR
TL* THE CONTACT OWNS A 2003 LINCOLN TOWN CAR. WHILE DRIVING 5 MPH THE CONTACT HEARD A LOUD POPPING NOISE COMING FROM THE REAR OF THE VEHICLE. THE VEHICLE WAS TOWED TO A GARAGE WHERE THEY STATED THE REAR AXLE WAS BENT. THE REAR WHEEL BEARINGS, SEALS,AND AXLE SHAFTS WERE REPLACED . THE CONTACT REFERENCED RECALL CAMPAIGN NUMBER : 04V328000 SUSPENSION:REAR. THE CONTACT STATED THAT HIS VEHICLE HAS EXPERIENCED THE SAME FAILURE. THE FAILURE MILEAGE WAS 91000 AND THE CURRENT MILEAGE WAS 93000. UPDATED 12/23/10*LJ THE CONSUMER STATED HE VEHICLE SHOULD HAVE BEEN INCLUDED IN THE RECALL BECAUSE HE VEHICLE WAS BUILT AT THE SAME PLANT DURING THE SPECIFIC PERIOD OF THE RECALL. UPDATED 01/04/11*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10355212September 13, 2010
SUSPENSION:REAR, SEATS
TL* THE CONTACT OWNS A 2003 LINCOLN TOWN CAR. THE CONTACT WAS DRIVING APPROXIMATELY 20 MPH AS HE BEGAN TO HEAR AN UNUSUAL THUMPING FROM THE REAR OF THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO BE EXAMINED FOR THE CAUSE OF FAILURE NOR REPAIRED. THE CONTACT INQUIRED WITH AN AUTHORIZED DEALER IN REGARD TO NHTSA CAMPAIGN ID NUMBER: 04V328000 (SUSPENSION: REAR) AND WAS TOLD THAT HIS VIN WAS EXCLUDED FROM THE RECALL. IN ADDITION, THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 20 MPH, THE FRONT DRIVER SIDE SEAT INDEPENDENTLY SLID BACKWARD TO THE END OF THE MOUNTING TRACKS. THE VEHICLE WAS NEITHER DIAGNOSED NOR REPAIRED FOR THE SEAT FAILURE. BOTH FAILURES CONTINUED TO RECUR INTERMITTENTLY. THE FAILURE AND CURRENT MILEAGE WAS 93,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10353124August 31, 2010
VEHICLE SPEED CONTROL
WITHIN THE PAST 8 MONTHS, I HAVE HAD THREE (3) INCIDENTS: TWO OF WHICH OCCURRED AFTER STOPPING AT A STOP SIGN; WHEN STARTING TO ACCELERATE, THE CAR SUDDENLY JUMPED INTO PASSING GEAR WITHOUT WARNING! ONE OF THOSE INCIDENTS ALMOST CAUSED ME TO REAR-END THE CAR IN FRONT OF ME. THE MOST RECENT OCCURRENCE HAPPENED AS I WAS PUTTING THE CAR INTO MY GARAGE. AGAIN, IT RAPIDLY ACCELERATED, CAUSING ME TO RUN INTO THE BACK OF MY GARAGE (RESULTING IN MAJOR DAMAGE TO MY BRICK HOME)! AFTER THE SECOND OCCURRENCE, I TOOK THE CAR TO MY DEALER, WHERE THEY TOLD ME THERE HAD BEEN NO RECALLS; AT WHICH TIME THEY CHECKED IT OUT AND TOLD ME THEY HAD FOUND NOTHING WRONG. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10352862August 30, 2010
TRACTION CONTROL SYSTEM
I TRIED TO ACCELERATE TO MERGE ONTO THE FREEWAY. IT WAS DRY, BUT THE TRAC ACTIVE CAME ON AND MY 2000 LINCOLN WOULD NOT GO MORE THAN 45MPH WITH THE GAS PEDAL MASHED TO THE FLOORBOARD. THE PROBLEM REMAINS. HELP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10351880August 26, 2010
VEHICLE SPEED CONTROL
OUR 1997 LINCOLN TOWN CAR THAT WAS PART OF THE DEACTIVATION SWITCH RECALL BEGAN HONKING AS THE ALARM TRIGGERED ON THE EVENING OF AUGUST 24, 2010 IN OUR GARAGE. AFTER CLEARING THE ALARM SEVERAL TIMES, I INVESTIGATED THE BATTERY VOLTAGE AND ALL WAS WELL. THE ALARM TRIGGERED AGAIN AND I CLEARED IT. AS I CLOSED THE HOOD SMOKE BEGAN TO ESCAPE NEAR THE REAR DRIVERS SIDE CORNER OF THE HOOD. I OPENED THE HOOD AS THE SMOKE SLOWED DOWN. THE CONNECTOR TO THE DEACTIVATION SWITCH WAS VERY WARM AND THE SWITCH HAD BRAKE FLUID ON IT. THE RECALL INSTALLED 20 AMP FUSE HAD NOT OPENED. UPON INVESTIGATION I FOUND THAT THE FUSE IN THE RECALL INSTALLED HARNESS WAS IN THE CIRCUIT BETWEEN THE SWITCH AND THE CRUISE CONTROL INSTEAD OF BETWEEN THE BATTERY AND THE SWITCH. HENCE THE FUSE PROVIDED NO PROTECTION AGAINST THE POTENTIAL FIRE. THANKFULLY I WAS STANDING THERE WHEN IT HAPPENED AND COULD DISCONNECT THE CABLE FROM THE SWITCH. OTHERWISE WE WERE AT RISK OF FIRE THAT COULD HAVE SPREAD TO OUR HOUSE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10351806August 25, 2010
VEHICLE SPEED CONTROL
I OWN A 2006 LINCOLN TOWNCAR. RECENTLY, WHILE ATTEMPTING TO COME TO A STOP THE VEHICLE SUDDENLY ACCELERATED WITHOUT WARNING. I WAS ABLE TO USE THE BRAKES IN ORDER TO STOP THE VEHICLE. A WEEK EARLIER MY WIFE HAD THE SAME THING OCCUR . THE VEHICLE HAS NOT BEEN DIAGNOSED BY THE DEALERSHIP AT THIS TIME. THE FAILURE MILEAGES WAS 43250. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10350784August 20, 2010
SEAT BELTS
1997 LINCOLN TOWN CAR. 120,000 MILES. SEAT BELT DOES NOT STAY BUCKLED. AND COMES UNDONE WITH SLIGHTEST OF MOVEMENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10348082August 9, 2010
ENGINE AND ENGINE COOLING:COOLING SYSTEM
I WAS DRIVING AS USUAL AND THE INTAKE MANIFOLD CRACKED OR HAD BEEN CRACKING OVER TIME. THE ENGINE MADE A PING NOISE AND THE COOLANT WAS LEAKING DOWN INTO THE ENGINE. THE ENGINE LIGHT CAME ON IMMEDIATELY. THE MANIFOLD, THERMOSTAT, AND GASKETS HAD TO BE REPAIRED. THE COST FOR THIS REPAIR WAS OVER $1,200.00. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10347142August 3, 2010
EQUIPMENT
MY 2005 LINCOLN TOWN CAR EXTENDED WARRANTY EXPIRED @ 100,000 MILES AND AT ABOUT 110,000 MILES THE A/C FAILED. THE DEALERSHIP REPAIRED IT CITING THAT THE EVAPORATOR FAILED AT A COST OF APPROX. $2,400. I CALLED FORD MOTOR AND THEY SAID THAT THERE'S NOTHING THEY CAN DO TO HELP ME. ABOUT A MONTH AGO, 3 MONTHS AFTER HAVING THE EVAPORATOR REPLACED, THE A/C FAILED AGAIN, NOT BLOWING COLD AIR. I TOOK IT BACK TO THE DEALERSHIP THAT DID THE ORIGINAL WORK, AND THIS TIME THEY SAID THAT THE ACCUMULATOR IS LEAKING AND HAS TO BE REPLACED AT A COST OF APPROX. $700.00. AGAIN I CALLED FORD MOTOR AND THEY SAID THAT THEY CANNOT HELP. CAN YOU INTERVENE? THE DEALERSHIP IS SAFFORD LINCOLN-MERCURY, SILVER SPRING, MARYLAND, PHONE #: 888-848-5997, AND THE SERVICE MANAGER IS CHRIS AUSTIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10345658July 27, 2010
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2003 LINCOLN TOWN CAR. WHILE THE CONTACT WAS DRIVING APPROXIMATELY 2 MPH, HE ENGAGED THE BRAKE PEDAL AND IT FELL TO THE FLOORBOARD. THERE WAS AN ABNORMALLY HIGH INCREASE IN ENGINE RPMS AND THE VEHICLE THEN ABNORMALLY ACCELERATED. THE BRAKES WERE APPLIED REPEATEDLY BUT TO NO AVAIL. SUDDENLY, THE GEAR SELECTOR WAS SHIFTED INTO THE NEUTRAL POSITION AND THE ENGINE WAS TURNED OFF. THE CONTACT RESTARTED THE VEHICLE AND IT OPERATED NORMALLY. THE IDENTICAL FAILURE OCCURRED ON A SEPARATE OCCASION IN WHICH THE CONTACT CRASHED INTO THE PROCEEDING VEHICLE. THERE WERE NO DAMAGES OR PERSONAL INJURIES. A POLICE REPORT WAS NOT FILED. THE CONTACT EXPRESSED SIGNIFICANT CONCERN OF A POTENTIAL SAFETY HAZARD. THE FAILURE MILEAGE WAS 60,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10345718July 27, 2010
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2004 LINCOLN TOWN CAR. THE CONTACT STATED HE WAS DRIVING AT 40 MPH WHEN HE ATTEMPTED TO APPLY THE BRAKES. THE CONTACT'S FOOT BECAME LODGED BETWEEN THE ACCELERATOR AND BRAKE PEDAL. HE WAS ABLE TO DISLODGE HIS FOOT BUT WHEN DOING SO, THE BRAKE PEDAL COVER DETACHED FROM THE PEDAL ITSELF. THE DEALER WOULD NOT PROVIDE ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED OR DIAGNOSED FOR THE FAILURE. THE CONTACT STATED THE DESIGN OF THE ACCELERATOR AND BRAKE PEDALS WERE FAULTY. THE CONTACT STATED THE VEHICLE WAS TRADED BECAUSE HE DID NOT FEEL SAFE IN THE VEHICLE. THE FAILURE AND CURRENT MILEAGES WERE 30,000. UPDATED 10/01/10. *LJ UPDATED 10/04/10
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10345757July 27, 2010
WHEELS
I PURCHASED A 2007 LINCOLN TOWN CAR IN SEPT. OF 2009,28800 NOW WITH 33850 MILES. DURING THIS WINTER I REPORTED TO FORD MOTOR COMPANY OF MY PROBLEM WITH THE CHROME PEELING FROM ALL 4 WHEELS..I WAS TOLD THIS IS NOT COVERED...AS THE TIME HAS GONE ON THE WHEELS HAVE DETERIORATED AND THE TIES DO NOT HOLD AIR..I BROUGHT IT TO THE FORD DEALER AND HAD TO PAY 180.00 TO FIX 2 WHEELS THAT WOULD GO FLAT AS I WAS DRIVING..THIS WAS DONE BY APPLYING SOME TYPE OF RUBBER CEMENT TO THE INSIDE OF THE WHEELS..NOW I FIND THE CORROSION IS SO BAD A 6" PIECE OF CHROME HAS PEELED OFF AND THE PLACE WHERE THE VALVE STEMS INSERT INTO THE WHEELS HAVE CORRODED BOTH INSIDE THE TIRE AND THE OUT SIDE..I WAS TOLD BY FORD MOTOR COMPANY THAT "THIS IS AN ENVIRONMENTAL PROBLEM " HOW DOES THE ENVIRONMENT CAUSE THIS ON THE INSIDE OF THE WHEEL. I FIND THIS TO BE A SAFETY ISSUE. IF II AM DRIVING AND THE TIRES LOSES AIR PRESSURE I WOULD LOSE CONTROL OF THE VEHICLE, I SPOKE TO THE SERVICE MANAGER AND THE SERVICE WRITER WHO TOLD ME "WE BOTH WORKED AT A LINCOLN DEALERSHIP BEFORE AND YOU WOULD NOT BELIEVE HOW MANY OF THOSE CAME BACK LIKE THAT,THEY WOULD REPLACE THEM BUT THEY STOPPED DOING IT" I LIVE IN MASSACHUSETTS AND WAS TOLD BY THE DEALER THAT THE WHEELS HAVE TO BE DETAILED..HOW DO YOU DETAIL WHEELS IN 17 DEGREE WEATHER IN JANUARY. I NOW HAVE A CAR THAT I DO NOT TRUST DRIVING DUE TO THIS AND HAVE NOT BEEN HELPED IN THE LEAST BY FORD MOTOR COMPANY. AND IF THIS IS AN ENVIRONMENTAL PROBLEM WITH THE SALT ON THE ROADS WHY WAS I SOLD THIS CAR IN THIS AREA OF THE COUNTRY..GOD FORBID I ENTER A CONSTRUCTION SITE AND I LOSE CONTROL OF MY VEHICLE..AS WE HAVE JUST HAD 6 SP OFFICERS HIT ON THE ROADWAYS AND MASS. NOW HAS THE MOVE OVER LAW ENACTED...I CANNOT CONTROL THE ENVIRONMENT AND THIS PRODUCT IS INFERIOR AND DEFECTIVE..THE 2010 TOWNCAR USES STEEL WHEELS WITH PLASTIC CHROME INSERTS INSTEAD OF THE ALUMINUM ALLY CHROME PLATED WHEELS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10343885July 18, 2010
AIR BAGS
2005 LINCOLN TOWN CAR AIR BAG LIGHT CAME ON AT NEARLY 51000 MILES. MECHANIC REPLACED CLOCK SPRING IN STEERING COLUMN ($250)--DID NOT FIX PROBLEM!! THEN INFORMED AN ADDITIONAL PROBLEM IN COLUMN. NEVER IN AN ACCIDENT AND MAINTAINED PROPERLY. HAVE WRITTEN FORD MOTOR TWICE SUGGESTING THEY SHOULD FIX THE PROBLEM, THAT IT MUST BE A FACTORY DEFECT. THEY DID NOT HAVE THE DECENCY TO RESPOND!!!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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