Lincoln Town Car Complaints

3,302 consumer complaints on file.

#10650328October 27, 2014
SERVICE BRAKES, VEHICLE SPEED CONTROL
I HAD JUST PURCHASED THIS VEHICLE AND WAS DRIVING IT HOME FROM THE CAR DEALERSHIP. WHILE PRESSING ON THE BRAKE PEDAL WITH MY RIGHT FOOT TO STOP AT A TRAFFIC LIGHT, THE BRAKE PEDAL WENT DOWN SO FAR THAT MY RIGHT FOOT BEGAN TO ALSO PRESS ON THE ACCELERATOR PEDAL WHILE THAT SAME FOOT WAS STILL ON THE BRAKE PEDAL. AS MY RIGHT FOOT WAS THEN PRESSING ON BOTH PEDALS (BRAKE AND ACCELERATOR), THE CAR BEGAN TO ACCELERATE TOWARDS THE INTERSECTION BEING CONTROLLED BY THE TRAFFIC LIGHT AND TOWARDS ANOTHER CAR THAT HAD STOPPED AT THE TRAFFIC LIGHT. TO AVOID PLOWING INTO THE BACK OF THE STOPPED VEHICLE, I SHIFTED THE GEAR SHIFT FROM "D" (DRIVE) TO THE NEUTRAL POSITION AND THEN MY CAR SUDDENLY STOPPED JUST BEFORE PLOWING INTO THE BACK OF THE STOPPED VEHICLE. AT THE TIME OF THIS INCIDENT I DID NOT REALIZE WHAT CAUSED THIS, BUT I WAS ABLE TO REPRODUCE THIS SERIES OF EVENTS WITHIN A HOUR AFTERWARDS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10650337October 27, 2014
ELECTRICAL SYSTEM
AFTER I START THE VEHICLE AND FASTEN THE DRIVER SEAT BELT, THE VEHICLE GENERATES A SERIES TO 5 CHIME SOUNDS AND THEN PAUSES FOR A FEW SECONDS, THEN IT REPEATS THE 5 CHIME SOUNDS. THE SET OF 5 CHIME SOUNDS ARE REPEATED A TOTAL OF 5 TIMES TOTALING 25 CHIME SOUNDS. ADDITIONALLY, THE CHIME PATTERN SOUNDS AGAIN EXACTLY AS BEFORE AFTER THE VEHICLE IS IN USE FOR ABOUT 30 MINUTES, THEN THE CHIME SEQUENCE REPEATS ITSELF APPROXIMATELY EVERY 30 MINUTES THEREAFTER. THERE ARE NO WARNING INDICATOR LIGHTS SHOWN IN THE DASHBOARD, AND NEITHER ARE THERE ANY AIRBAG INDICATOR LIGHTS ON BEFORE OR AFTER THE CHIMES BEGIN TO SOUND. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10649872October 25, 2014
AIR BAGS
MY FATHER WAS INVOLVED IN AN T-BONE ACCIDENT WHICH TOTALED BOTH VEHICLES. NOT ONE OF HIS AIRBAGS DEPLOYED. I UNDERSTAND THE FRONT NOT DEPLOYING BUT NEITHER OF THE SIDE BAGS DEPLOYED AS WELL. *TR
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10649831October 24, 2014
STRUCTURE:BODY
2004 LINCOLN LEAKS ON PASSENGER SIDE UNDER GLOVEBOX AREA, DURING MODERATE TO HARD RAIN, SEEMS TO BE MUCH WORSE WHILE STANDING STILL. PASSENGER CARPET FLOODS AND VEHICLE MUST HAVE 'SHOP VAC' TREATMENT TO GET ALL THE WATER OUT OF THE CAR AND CARPET. LEAVES THE CARPET STAINED AND MUSTY SMELLING. NOW I MUST PUT A LARGE TRASH SACK UNDER THE PASSENGER WINDSHIELD WIPER BLADE SO IF IT RAINS THE CAR WON'T FLOOD. LINCOLN SAYS THEY ARE SORRY BUT DO NOT KNOW WHAT THE PROBLEM IS AS THEY CAN SEE NOTHING WRONG. I SHOWED THEM PICTURES AND LINCOLN WAS UNIMPRESSES. YOU CAN IDENTIFY MY CAR IN THE PARKING LOT WITH BY WATCHING FOR THE TRASHCAN LINER ON THE HOOD. STILL ONGOING PROBLEM. THANKS LINCOLN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10649289October 22, 2014
SEAT BELTS, AIR BAGS
LIGHT FOR SEAT BELT CAME ON AND THERE WAS A BEEPING SONG, TOOK TO DEALERSHIP, SAID THAT WAS A SHORTAGE AND THE PRE-TENSIONERS SEAT BELT RETRACTOR HAD TO BE REPLACE, IF NOT REPLACE IF I GOT INTO AN ACCIDENT THE AIRBAG WOULD NOT DEPLOY. PAID 719.00 TO HAVE REPLACE. FAST FORWARD TO TODAY OCT. 22, 2014. SAME THING HAPPEN AGAIN TOOK IT TO DEALER SAID THAT THIS TIME IT IS THE DRIVER SIDE THAT NEEDS TO BE REPLACED. SPOKE WITH SOME OTHER LINCOLN OWNER OF 2006 LINCOLN, IT SEEMS AS THOUGH QUITE A FEW PEOPLE ARE HAVING THE SAME PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10648648October 19, 2014
STEERING
RE: RECALL 13S08 / NHTSA RECALL 13V385 FORD DEALERS COULD NOT DO REPAIRS TIMELY. THIS IS A WORKING COMMERCIAL VEHICLE. BOUGHT PARTS FROM FORD AND HAD INDEPENDENT MECHANIC PERFORM REPAIR. FORD/LINCOLN REFUSED TO REIMBURSE. I FEEL THAT IN LIGHT OF THE FACT THAT THE REPAIRS WERE PERFORMED, AND THAT THEIR REPRESENTATIVE DEALERS WERE NOT ABLE TO FIT US IN WITHIN A REASONABLE PERIOD OF TIME, THEY SHOULD REIMBURSE AT LEAST UP TO THE AMOUNT THEY REIMBURSE THROUGH DEALERS. THE REPAIRS WERE DONE 2 MONTHS AGO AND APPEAR TO BE SOLID. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10648359October 17, 2014
SEAT BELTS, AIR BAGS
TL* THE CONTACT OWNS A 2006 LINCOLN TOWN CAR. THE CONTACT STATED THE AIR BAG WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN DIAGNOSED THAT THE SEAT BELT PRETENSIONER NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 68,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10648189October 16, 2014
ENGINE
VEHICLE ENGINE SHUTS DOWN WHILE DRIVING AT 50 MPH. VEHICLE RESTARTED AFTER 20 MINUTES, WAS EVALUATED AND NO FAILURES COULD BE FOUND. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10643605October 9, 2014
ELECTRICAL SYSTEM
ON 10/09/14, WHILE PARKED, THE VEHICLE WAS STARTED AND THEN ALL SYSTEMS AND ENGINE WENT TOTALLY OFF. THIS HAPPENED FOR THE FIRST TIME TWO WEEKS AGO WHILE DRIVING WHICH WAS REPORTED. THE SAME FUSE THAT WAS CHANGED TWO WEEKS AGO WAS AGAIN CHANGED AND THEN THE VEHICLE PERFORMED NORMAL AGAIN. THIS WAS AGAIN REPORTED TO OUR MECHANIC WHO HAS A LONG HISTORY OF WORKING ON LINCOLN CARS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10641764October 6, 2014
FUEL/PROPULSION SYSTEM
I WENT TO FILL MY GAS TANK, AND MY GAS TANK STARTED LEAKING. I DROVE STRAIGHT TO MY MECHANIC AND HE TOLD ME THE GAS TANK HAD RUSTED THROUGH AND THE STRAP HOLDING THE TANK HAD RUSTED AND BROKE AWAY. I HAD THE TANK AND STRAP REPLACED AT A COST TO ME OF $632. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10641051October 3, 2014
ELECTRICAL SYSTEM, STEERING
TL* THE CONTACT OWNS A 2010 LINCOLN TOWN CAR. WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE TECHNICIAN REPAIRED THE CHIP AND WANTED THE CONTACT TO DRIVE FOR A WEEK TO DETERMINE IF THE REMEDY WORKED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 41,000. UPDATED 10/30/14 *BF THE CONSUMER STATED THE PROBLEM WAS DUE TO A SHORT IN A WIRE IN THE STEERING COLUMN, WHICH CAUSED A FUSE TO BLOW OUT. UPDATED 11/07/14
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10641102October 3, 2014
SEAT BELTS
TL* THE CONTACT OWNS A 2006 LINCOLN TOWN CAR. WHILE STARTING THE VEHICLE, THE AIR BAG WARNING INDICATOR REMAINED ILLUMINATED UNTIL THE ENGINE WAS TURNED OFF. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE FRONT PASSENGER SIDE SEAT BELT ASSEMBLY NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10641110October 3, 2014
STEERING:LINKAGES:TIE ROD ASSEMBLY
TL* THE CONTACT OWNS A 2001 LINCOLN TOWN CAR. WHILE DRIVING APPROXIMATELY 35 MPH, THE CONTACT HEARD A LOUD METAL DRAGGING NOISE COMING FROM THE FRONT END OF THE VEHICLE. THE VEHICLE WAS MANEUVERED TO THE SIDE OF THE ROAD WHERE THE CONTACT NOTICED THAT THE FRONT DRIVER SIDE COMPLETELY COLLAPSED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO STATED THAT THE TIE ROD FRACTURED AND DAMAGED THE FRONT DRIVER SIDE TIRE. THE VEHICLE WAS REPAIRED AND THE DEFECTIVE TIRE WAS REPLACED WITH A NEW ONE. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 83,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10641350October 3, 2014
AIR BAGS
THE AIR BAG WARNING LIGHT CAME ON AND THE ALARM TO GET YOUR ATTENTION SOUNDED. THIS ALARM OCCURS OFTEN AND IS DISCONCERTING. I TALKED WITH THE SERVICE MANAGER AT THE LOCAL DEALERSHIP CONCERNING THIS PROBLEM AND ASKED ON TWO OCCASIONS FOR A FREE DIAGNOSIS OF THE REASON OF THE AIRBAG LIGHT WARNING AND ALARM BUT WAS TURNED DOWN. I DO NOT DRIVE THE CAR OFTEN AS I AM NOT SURE IF THE AIR BAGS WILL DEPLOY IN THE EVENT OF AN ACCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10639644September 28, 2014
SEATS
WHEN THE ELECTRIC SEAT SWITCH WAS PUSHED TO MOVE THE SEAT FORWARD THE SEAT DID NOT STOP WHEN THE SWITCH WAS RELEASED IT CONTINUED COMPLETELY FORWARD TRAPPING MY WIFE BETWEEN THE SEAT AND STEERING WHEEL. BEING HOME ALONE SHE PANICKED BECAUSE SHE COULD NOT GET OUT. AFTER CALLING A FRIEND SHE RELAXED AND WAS ABLE TO FORCEFULLY PUSH HERSELF OUT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10638502September 23, 2014
SUSPENSION
MY 2003 TOWNCAR WAS MAKING A SCRAPING NOISE IN THE REAR AND I BROUGHT IT TO REPAIR SHOP. MECHANIC SUSPECTED REAR BRAKES BUT UPON INSPECTION FOUND BAD BEARINGS AND AXEL SHAFTS AND TOLD ME THE VEHICLE WAS NOT SAFE TO DRIVE. HE ALSO TOLD ME HE HAD NOT SEEN THIS TYPE OF DAMAGE IN ANY PAST VEHICLES. AND CERTAINLY SHOULD NOT HAPPEN AT 104,000 MILES. DURING ONLINE RESEARCH I FOUND A SAFETY RECALL IN 2004 FOR 2003 TOWNCARS DUE TO REAR AXLES. I WAS TOLD BY FORD THAT THE RECALL DID NOT APPLY TO MY VEHICLE IDENTIFICATION NUMBER, BUT WAS FOR VEHICLES SOLD TO FLEETS. FURTHER RESEARCH FOUND MANY COMPLAINTS FOR THE SAME DEFECT ON 2003 TOWNCARS THAT WERE ALSO NOT PART OF THE RECALL. I FEEL THAT FORD TOOK CARE OF THEIR COMMERCIAL CUSTOMERS AND LEFT PRIVATE OWNERS EXPOSED TO UNSAFE VEHICLES WITH NO RECOURSE. DUE TO THE NUMBER OF LINCOLN CUSTOMERS WITH THE SAME UNLIKELY PROBLEM FORD SHOULD ADMIT THAT THE RECALL SHOULD AFFECT ALL 2003 LINCOLN TOWN CARS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10633596September 16, 2014
SERVICE BRAKES
TL* THE CONTACT OWNS A 2008 LINCOLN TOWN CAR. THE CONTACT STATED THAT THE VEHICLE FAILED TO RESPOND WHEN THE BRAKE PEDAL WAS DEPRESSED AND THE ENGINE REVVED. ON ANOTHER OCCASION, THE BRAKES FAILED TO RESPOND AND THE EMERGENCY BRAKE HAD TO BE APPLIED IN ORDER TO STOP THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 43,200.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10632338September 10, 2014
AIR BAGS
AIR BAG LIGHT CAME ON, FORD RAN A $60 TEST AND SAID IT WAS THE PASSENGER SIDE PRETENSIONER AND THE AIR BAGS MIGHT NOT DEPLOY WITH THIS LIGHT ON. FORD'S COST TO FIX $750. FROM INTERNET INFORMATION IT IS A CHRONIC PROBLEM ON THE LINCOLNS, PARTICULAR AROUND THE 2006S. THE SERVICE MANAGER KNEW WHAT MY PROBLEM WAS RIGHT AWAY WHEN I SAID AIR BAG. I THINK THERE SHOULD BE A RECALL, OR HELP WITH THE REPAIR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10631535September 8, 2014
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:HEATER CORE
TL* THE CONTACT OWNS A 1999 LINCOLN TOWN CAR. WHILE DRIVING AT AN UNKNOWN SPEED, SMOKE EMITTED FROM THE AIR VENTS AND CAUSED THE VEHICLE TO OVERHEAT. THE COOLANT ALSO DRAINED ONTO THE FLOOR OF THE VEHICLE. THE DEALER STATED THAT THE HEATER CORE FAILED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED FIVE TIMES. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 105,824.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10631224September 6, 2014
ELECTRICAL SYSTEM
WHILE BACKING UP, UNKNOWN TO ME, MY PARKING AID SYSTEM FAILED, I RAN OVER A GARBAGE RECYCLE BIN, DAMAGING MY REAR BUMPER COVER. IF THE SYSTEM WORKED AS ADVERTISED, THIS WOULD NOT HAVE HAPPENED. THANK GOD IT WASN'T A CHILD! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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