Lincoln Town Car Complaints

3,302 consumer complaints on file.

#10689963February 23, 2015
ELECTRICAL SYSTEM, POWER TRAIN
WE HAVE A 2005 LINCOLN TOWN CAR WITH 87000 MILES WHEN IT RAINS THE REAR R FLOOR GETS A LOT OF WATER. THE WATER COMES FROM A DEFECTIVE SEAL IN THE AC/HEAT SYSTEM ? PROBABLY AROUND THE FAN MOUNT FOR THE HEATING /COOLING. AND ? MORE TROUBLE ? WHEN WE BACKED OUT OF THE DRIVEWAY IN WET WEATHER ? THE CAR FROZE IN PLACE ? AS IF WE HAD HIT A WALL. IT WOULD STILL GO FORWARD. HAPPENED HALF A DOZEN TIMES ? ALWAYS RAINING. EXCEPT ONE RAINY SUNDAY, JUST OUT OF THE DRIVEWAY LEAVING FOR CHURCH, IT FROZE DRIVING FORWARD. WE TOOK THE CAR TO BOB DAVIDSON FORD PAID THEM 'DIAGNOSTIC FEES' - $250 FOR THE [2] SEPARATE PROBLEMS. [XXX] GAVE US THE REPORT: THE LEAK REPAIR WOULD COST $600 ? AND, MORE OF A CHALLENGE, THE TRANNY, WHICH SHOWED: ?TRANSMISSION INTERNAL FAULT 150? NEEDS REPLACEMENT [ABOUT $4000 PARTS PLUS LABOR] THE LOCAL AAMCO OWNER SAID THIS MODEL LINCOLN ? FOR 2005 [AND THE 5 OTHER YEARS OF THE SAME DESIGN ? IS NOTABLE FOR CONSIDERABLE WATER PROBLEMS. HE HAD NOT HEARD OF WATER CAUSING THE TRANNY PROBLEMS AND HE ASKED ME TO GET THE DIAGNOSTIC CODES FROM [XXX]. HERE IT GETS INTERESTING. ?FAULT 150? IS GENERIC FOR TRANSMISSION. THE SHOP TESTING ? WELL, THERE WAS NO CODE. THERE WAS NO REPORT OF A DEFECT FROM THE CAR'S ON-BOARD COMPUTER. NO FAULT CODES AT ALL. JUST AN INDICATION, TOLD US AS: ?THE ACCUMULATOR WAS LEAKING OR THERE IS A BINDING CONCERN? WHEN THEY TOOK THE CAR OUT FOR A TEST DRIVE CONNECTED TO A DIAGNOSTIC TOOL. AND FROM THIS [XXX] IS ABLE TO TELL US WE NEED TO REPLACE A $4000 TRANSMISSION. PLUS LABOR, OF COURSE. WE PAID $120 TO A LEAK DOCTOR REPAIR TECH TO FIX THE WATER LEAK ON THE ENGINE SIDE OF THE FIREWALL. THE WATER LEAK SEEMS TO BE RESOLVED AND THE TRANNY LOCKING UP PROBLEM HAS NOT HAPPENED AGAIN. EVEN WHEN IT RAINS. ANY HELP YOU CAN GIVE ON THIS WILL BE GREATLY APPRECIATED. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10690095February 23, 2015
FUEL/PROPULSION SYSTEM
I PURCHASED A OBDII/EOBD TESTER AND WHILE TESTING MY CAR IT GAVE ME THIS MESSAGE, (FUEL FIRED HEATER DISABLED). IS THIS A SERIOUS PROBLEM/DANGER IF I DRIVE MY VEHICLE. I AM 78 YEARS OLD AND NEVER HEARD OF A FUEL FIRED HEATER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10689399February 19, 2015
VISIBILITY
TL* THE CONTACT OWNS A 2001 LINCOLN TOWN CAR. THE CONTACT STATED THAT THE WINDSHIELD WIPER MOTOR HAD TO BE REPLACED MULTIPLE TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 120,000. UPDATED 12/30/15*LJ THE CONSUMER WAS INFORMED HIS VIN WAS NOT INCLUDED IN THE RECALL. UPDATED 04/07/16.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10684035February 18, 2015
FUEL/PROPULSION SYSTEM
I WAS DRIVING THROUGH A PARKING LOT WHEN I TOOK MY FOOT OFF THE GAS PEDAL AND LIGHTLY STEPPED ON THE BRAKE PEDAL. AS SOON AS I TOUCHED THE BRAKE PEDAL THE CAR ACCELERATED TO AN UNCONTROLLABLE SPEED IN A PARKING LOT AND I STOOD ON THE BRAKE PEDAL AS HARD AS I COULD BUT THE CAR KEPT ACCELERATING ACROSS THE PARKING LOT. I HAD TO JAM THE GEAR INTO NEUTRAL TO KEEP THE CAR FROM CONTINUING TO ACCELERATE AND THE RPM'S OF THE ENGINE CONTINUED TO ACCELERATE UNTIL I TURNED OFF THE ENGINE. FORTUNATELY I DID NOT HIT ANYTHING IN THE PARKING LOT AND NO ONE WAS INJURED. THIS IS THE SECOND TIME THIS HAS HAPPENED IN TWO WEEKS IN EXACTLY THE SAME WAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10683509February 14, 2015
SERVICE BRAKES
PULLING INTO PARKING SPACE LEFT TURN APPLIED BRAKES AND ENGINE BEGAN ACCELERATING HIT SNOW BANK. SECOND TIME I WAS GOING TO PULL INTO MY COMMUNITY AGAIN LEFT HAND TURN PULLED INTO CENTER LANE APPLIED BRAKES ENGINE STARTED RACING GOT OFF BRAKES APPLIED AGAIN AND WAS OK. SOMEONE HAS TO FIX THIS BEFORE INJURY OCCURS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10683116February 12, 2015
FUEL/PROPULSION SYSTEM
WHILE TESTING MY CAR FOR TROUBLE TESTER INDICATED FUEL FIRED HEATER DISABLED. UNCERTAIN WHAT FUEL FIRED HEATER IS OR IT`S CAPACITY. I AM 78 YEARS OLD AND UNCERTAIN IF VEHICLE IS SAFE TO DRIVE. WHAT SHOULD MY NEXT MOVE BE ??? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10663889February 10, 2015
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR, FUEL SYSTEM, GASOLINE
2008 LINCOLN TOWN CAR. CONSUMER REQUESTS REIMBURSEMENT FOR REPAIRS AND PARTS ON CAR BECAUSE IT WAS UNDER WARRANTY. *TA THE CONSUMER STATED THE CHECK ENGINE LIGHT ILLUMINATED, A MECHANIC INFORMED THE CONSUMER THE ISSUE WAS RELATED TO THE CATALYTIC CONVERTER . ALSO, THE FUEL TANK HAD TO REPLACED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10681933February 7, 2015
SEATS, ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
THE 'THE LINCOLN MOTOR COMPANY ' IMPORTANT SAFETY RECALL' IS JUST ANOTHER FORD LIE. IT STATES 'THERE IS NO CHARGE TO VEHICLE OWNERS FOR RECALL REPAIRS PERFORMED BY AN AUTHORIZED DEALER.' FORD HAS CLOSED ALL OF THE LINCOLN DEALERSHIPS IN THE IMMEDIATE SAN FRANCISCO AREA. THE NEAREST LINCOLN DEALERSHIPS ARE AN HOUR AWAY DURING OFF-PEAK TRAFFIC HOURS. FORGET IT DURING PEAK TRAFFIC HOURS. WHEN YOU GET TO THE DEALERSHIP, THEY HAVE NO LOANER VEHICLE. THEY DON'T EVEN HAVE A RENTAL ON-SITE. YOU HAVE TO MAKE YOUR OWN ARRANGEMENTS SOMEPLACE ACROSS TOWN. MY EXPERIENCE IS THAT IT TOOK FOUR RETURNS TO A DEALERSHIP, EACH FOR A FULL DAY, TO GET ONE RECALL REPAIR PERFORMED. MY CAR IS CURRENTLY UNDER RECALL FOR: GAS TANK PROBLEMS, STEERING COLUMN PROBLEMS, AND I UNDERSTAND AIR BAGS. THAT DOESN'T INCLUDE THE COMPUTER SYSTEM THAT HAS NEVER WORKED, THAT LINCOLN WAS UNABLE TO REPAIR WHEN THE DEALERSHIPS WERE IN THE BAY AREA. WRITING TO THE LINCOLN MOTOR COMPANY, CUSTOMER RELATIONSHIP CENTER IS PROBABLY AS BIG A WASTE OF TIME AS WRITING THIS LETTER. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10680733February 2, 2015
FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
WHILE EXITING A PARKING FACILITY CARS WERE DOING AN ALTERNATE MERGE INTO A SINGLE LANE. IT WAS SLOW STOP AND GO AND I WAS WAITING MY TURN WITH MY FOOT ON THE BRAKE. ALL OF A SUDDEN MY CAR ACCELERATED AGGRESSIVELY AND I SLAMMED ON THE BRAKES AND PUT IT IN PARK. I USED JUST LESS THAN A CAR LENGTH TO STOP THE CAR AFTER IT LURCHED FORWARD. I NOTICED THAT THE TACHOMETER MOMENTARILY EXCEEDED 4000 RPM. THIS WOULD HAVE BEEN AN ACCIDENT EXCEPT FOR FORTUITOUS TIMING. I ALLOWED THE CAR TO MY LEFT SPACE TO MERGE AND THERE WAS ABOUT A CAR LENGTH OF SPACE AVAILABLE WHICH THE OTHER CAR HAD NOT ENTERED YET. THAT SPACE GAVE ME THE MARGIN TO GET THE CAR STOPPED WITHOUT HITTING A CAR IN FRONT OF ME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10679688January 29, 2015
LATCHES/LOCKS/LINKAGES:HOOD:LATCH
TL*THE CONTACT OWNS A 1991 LINCOLN TOWN CAR. THE CONTACT STATED THAT WHILE DRIVING AT 65 MPH, THE CONTACT HEARD A LOUD NOISE AND DISCOVERED THAT THE HOOD LATCH FRACTURED. AS A RESULT, THE WINDSHIELD CRACKED FROM THE FORCE OF THE HOOD AND A BUNGEE CORD WAS USED IN ORDER TO KEEP THE HOOD SECURED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT NHTSA CAMPAIGN NUMBER: 95V151000 (LATCHES/LOCKS/LINKAGES) WAS PREVIOUSLY PERFORMED. THE FAILURE MILEAGE WAS 174,600.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10679210January 27, 2015
ELECTRICAL SYSTEM
ENGINE DIED AT STOPLIGHT. BATTERY JUMPED BY ANOTHER VEHICLE. DROVE ABT 4 MILES, ENGINE DIED AGAIN. CALLED FOR TOW TRUCK AND HAD IT TOWED TO FORD DEALERSHIP. BETWEEN 9/7/2013 AND 2/14/2014 BATTERY AND ALTERNATOR REPLACED. "CHECK BATTERY LIGHT" CONSTANTLY APPEARED. USED FORDS TESTOR CONNECTED TO VEHICLES COMPUTER. AFTER THREE ACTUATION'S, RETURNED TO DEALERSHIP FOR SOLUTION.THIS OCCURRED NUMEROUS TIME IN THE TIME PERIOD. FORD;S TECH CENTER RECOMMENDED TO DEALERSHIP, AT DIFFERENT TIMES TO REPLACE: ALTERNATOR - WIRES - COMPUTER - ETC - AFTER 5 MONTHS FORD COULD NOT FIX THE PROBLEM. ALSO, AS OF 12/15/2010 EXPERIENCED SUDDEN AND VIOLENT SURGING DURING SNOWY DAYS. TACHOMETER AND SPEED NEEDLE WOULD DROP RAPIDLY FROM 55 TO ZERO, AND RETURN TO 55MPH. SO SEVERE, FELT LIKE CAR WAS REAR-ENDED. FORD TECH'S COULD NOT ADVISE DEALERSHIP HOW TO REPAIR THIS. AFTER 5 MONTHS OF GRIEF , TRADED AUTO. IF FORD COULDN'T REPAIR IT , I DIDN'T WANT IT !. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10679050January 26, 2015
SEAT BELTS
SEAT BELT/AIR BAG LIGHT CAME ON. VEHICLE PURCHASED NEW, ORIGINAL DEALER DIAGNOSED BAD SEAT BELT PRE TENSIONER INTERNALLY FAULTED ON DRIVERS SIDE. OUT OF WARRANTY, AND VEHICLE WAS REPAIRED AT A COST OF $354 PARTS AND $305 LABOR. SEAT BELT/AIR BAG LIGHT CAME ON AGAIN JAN 8, 2015. ORIGINAL DEALER DIAGNOSED BAD SEAT BELT PRE TENSIONER ON THE PASSENGER SIDE. PARTS ON ORDER AND TO BE REPAIRED FEB 26, 2015. PARTS COST $507 AND $305 LABOR. THIS IS A DEFINITE SAFETY ITEM THAT HAS A HISTORY WITH THIS VEHICLE YEAR AND MODEL. COST TO CUSTOMER IS EXCESSIVE AND UNACCEPTABLE CONSIDERING THIS ITEM MUST BE REPAIRED TO INSURE A FUNCTIONAL SEAT BELT AND AIR BAG IN THE EVENT OF AN ACCIDENT. THE EXCESSIVE COSTS APPEARS TO BE DISCOURAGING SOME OWNERS FROM REPAIRING THIS SAFETY ITEM ACCORDING TO OTHER COMPLAINTS TO NHTSA. FORD MOTOR COMPANY HAS NOT FULFILLED REASONABLE MANUFACTURERS RESPONSIBILITY ON A SAFETY ITEM THAT COULD CAUSE SEVERE INJURY OR DEATH AS A RESULT OF THE MALFUNCTION OF KNOWN DEFECT IN A REQUIRED PIECE OF SAFETY EQUIPMENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10678294January 22, 2015
ENGINE
TL* THE CONTACT OWNS A 1997 LINCOLN TOWN CAR. THE CONTACT STATED THAT WHILE TRAVELING AN UNKNOWN RATE OF SPEED, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT STATED THAT UPON FURTHER INSPECTION OF THE VEHICLE, IT WAS NOTICED THAT THE PLASTIC PIECE ASSOCIATED WITH THE INTAKE MANIFOLD FRACTURED. ALSO, THE CONTACT MENTIONED THAT THE TEMPERATURE READER AND ADDITIONAL COMPONENTS MAY HAVE BEEN DAMAGED DUE TO THE FAILURE. THE VEHICLE WAS TOWED TO THE CONTACTS RESIDENCE AND WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 10V638000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 98,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10676322January 18, 2015
ENGINE
ENGINE STARTED TO MAKE A LOUD CLICKING NOISE WHILE DRIVING 45MPH DOWN THE BLOCK. MANAGED TO PULL INTO THE DRIVEWAY AND WHEN A OPENED THE HOOD THE COIL PACK HAD BLOWN APART AND THE SPARK PLUG WAS SITTING ON TOP OF THE ENGINE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10672671January 15, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2006 LINCOLN TOWN CAR. WHILE DRIVING APPROXIMATELY 40 MPH, THE AIR BAG WARNING INDICATORS ILLUMINATED AND A CHIME ACTIVATED. THE FAILURE RECURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE AIR BAGS FAILED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 130,000. THE VIN WAS UNAVAILABLE. UPDATED 02/10/15*LJ UPDATED 9/18/2017*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10672229January 13, 2015
SUSPENSION:FRONT
TL* THE CONTACT OWNS A 1999 LINCOLN TOWN CAR. WHILE DRIVING 30 MPH, THE BALL JOINTS DETACHED FROM THE FRONT PASSENGER SIDE OF THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10671405January 9, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2006 LINCOLN TOWN CAR. THE CONTACT STATED THAT AFTER STARTING THE VEHICLE, THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 138,000. UPDATED 3/3/15*CN UPDATED 03/17/15. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10670610January 7, 2015
ENGINE, STRUCTURE
TL* THE CONTACT OWNS A 2005 LINCOLN TOWN CAR. THE CONTACT STATED THAT WATER ENTERED THE VEHICLE THROUGH THE PASSENGER SIDE OF THE VEHICLE. THE CONTACT ALSO STATED THAT THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10670615January 7, 2015
VISIBILITY/WIPER
TL-THE CONTACT OWNS A 2005 LINCOLN TOWN CAR. THE CONTACT STATED THAT THE WINDSHIELD WIPER MOTOR FAILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 70,000. DJR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10669915January 4, 2015
ELECTRICAL SYSTEM
MY 1997 LINCOLN TOWN CAR SIGNATURE SERIES CAUGHT FIRE WHILE PARKED IN THE GARAGE. THE CAR HAD NOT BEEN DRIVEN FOR APPROXIMATELY 48 HOURS PRIOR TO THE FIRE. ABOUT 02:00 HRS ON THE MORNING OF THE 29TH DECEMBER 2014 I WAS WAKENED BY A LOUD POPPING SOUND. WHEN I INVESTIGATED I FOUND MY GARAGE TOTALLY ENGULFED BY FIRE. IT TOOK THE FIRE DEPARTMENT OVER TWO HOURS TO EXTINGUISH THE FIRE; FOR IT HAD SPREAD TO THE OTHER VEHICLE PARKED IN THE GARAGE - 2013 JEEP MOAB AND TO ALL OF THE TOOLS AND MATERIALS STORED IN THE GARAGE. THE FIRE MARSHALL AND THE ARSON INVESTIGATOR STATED THAT THE IGNITION POINT FOR THE FIRE WAS UNDER THE HOOD IN THE LINCOLN, ON THE DRIVERS SIDE AND CLOSE TO THE FIRE WALL. IT RESULTED IN THE TOTAL LOSS OF BOTH CARS, THE GARAGE STRUCTURE AND ALL CONTENTS OF SAID STRUCTURE. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0

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