Lincoln Town Car Complaints

3,302 consumer complaints on file.

#10732489July 7, 2015
ENGINE
THE INTAKE MANIFOLD ON MY 1999 LINCOLN TOWN CAR DEVELOPED A CRACK AND BEGAN LEAKING ALL OVER THE ENGINE . WE BOUGHT THE CAR IN 2008 AND THE MANIFOLD HAD NOT BEEN CHANGED AND WE KNEW NOTHING OF THE "SETTLEMENT" WITH FORD TO REPLACE THEM.. I CONTACTED FORD AND THEY TOLD ME THAT AGREEMENT ENDED MARCH 16, 2006.. NOW THE FORD DEALER WANTS $1000 TO REPLACE IT.. WHY SHOULD THE CAR OWNER HAVE TO PAY AN EXCESSIVE AMOUNT WHEN FORD IS RESPONSIBLE FOR INSTALLING PLASTIC IN AN ENGINE COMPARTMENT THAT GETS HOT AND IS BOUND TO CRACK AT SOME POINT.. JUST A WARNING .. DON'T BUY A TOWN CAR WITHOUT CHECKING ON RECALLS, BULLETINS, AND SETTLEMENTS...
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10731803July 2, 2015
UNKNOWN OR OTHER
THE CAR WAS IDLING AS I WAS PREPARING TO LEAVE MY EMPLOYER'S PARKING LOT. MY FOOT WAS ON THE BRAKE. AT THE MOMENT I SHIFTED THE CAR INTO DRIVE, THE ENGINE RACED AND LUNGED FORWARD. WITH MY FOOT FIRMLY ON THE BRAKE, THE REAR TIRES SCREECHED, BUT THE BRAKES KEPT THE CAR FROM MOVING MORE THAN SEVERAL FEET.. WITHIN SEVERAL SECONDS, I WAS ABLE TURN OFF THE KEY AND RETURN THE SHIFT LEVER TO PARK. I TRIED TO DUPLICATE THE PROBLEM IN A SAFE AREA, BUT COULD NOT. MY FOOT WAS NOT ON BOTH PEDALS (BRAKE AND ACCELERATOR) SIMULTANEOUSLY AS THE ENGINE WAS AS IDLING WHEN I SHIFTED INTO DRIVE. THERE IS NO FLOOR MAT TO INTERFERE WITH NORMAL OPERATION. THE BRAKE PEDAL WAS IN A "RAISED" POSITION- A FEATURE OF THE CAR. I WAS NOT FAMILIAR WITH THE "SUDDEN ACCELERATION" PROBLEM OTHER DRIVERS HAD REPORTED PREVIOUSLY, BUT I DID READ ABOUT PROBLEMS ASSOCIATED WITH THE RAISED BRAKE PEDAL AND THE CLOSE PROXIMITY OF THE ACCELERATOR PEDAL (WITHIN THE PAST FEW DAYS). BEFORE RESEARCHING THE POSSIBLE CAUSE OF THIS INCIDENT, I THOUGHT THE PROBLEM MIGHT HAVE BEEN ASSOCIATED WITH THE LINKAGE OF THE TWO PEDALS. NOW, I'M CONVINCED THE ISSUE WILL NOT BE AN EASY FIX.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10730821June 28, 2015
STEERING, UNKNOWN OR OTHER
AS PART OF THE RECENT FORD STEERING RECALL, AN EMERGENCY INSPECTION WAS DONE ON 11/18/13 AT 69,104 AND DECLARED SAFE TO DRIVE. ON 3/18/14 DRIVING TO THE DEALER TO HAVE RECALL WORK PERFORMED, THE STEERING COLUMN LOCKED-UP SOLID AT THE TURN WAS MADE ENTERING THE DEALERS PROPERTY.A REPAIR WAS DONE REPLACING THE LOWER SHAFT ONLY AS SHOWN IN PICTURE #1. THEN LESS THAN 14 MONTHS LATER A REPEAT FAILURE OF THE UPPER SHAFT ASSEMBLY SHOWN IN PICTURE #2. THERE WAS NO SECONDARY RECALL ISSUED, SO A SEARCH BY VIN SHOWED NO OUTSTANDING RECALL, AND THE DEALERS INSISTENT ED THIS WAS NOT A RECALL ISSUE, BUT. IT WAS, AS THE COMPLETE UPPER AND LOWER SHAFT SHOULD HAVE BEEN REPLACED DURING THE REPAIR. THE UNPREDICTABLE LOCKING OF THE STEERING WHEEL POSES A SERIOUS INJURY/DEATH RISK. ALL VEHICLES PART OF THE INITIAL RECALL SHOULD BE INSPECTED TO INSURE THE REPAIR WAS DON COMPLETELY AND CORRECTLY. PICTURES AVAILABLE ON REQUEST (CAN'T SEEM TO ATTACH N THIS FORM) ALSO SEE PREVIOUS FOR FILED WHEN FIRST FAILURE OCCURRED DESPITE INSPECTION THAT DECLARED VEHICLE SAFE TO DRIVE.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10726108June 18, 2015
AIR BAGS, SUSPENSION
TL* THE CONTACT OWNED A 2003 LINCOLN TOWN CAR. WHILE DRIVING AT APPROXIMATELY 40 MPH, THE AXLE FRACTURED CAUSING THE DRIVER TO LOSE CONTROL OF THE VEHICLE. AS A RESULT, THE CONTACT CRASHED INTO A CONCRETE DIVIDER. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES REPORTED. THE VEHICLE WAS DESTROYED. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10724267June 9, 2015
VEHICLE SPEED CONTROL, FUEL/PROPULSION SYSTEM
AFTER STARTING THE CAR WHILE PARKED, I STEPPED ON THE BRAKE AND PUT THE CAR IN DRIVE, AS SOON AS I PUT THE CAR IN DRIVE THE ENGINE ACCELERATED WITHOUT ME PUTTING MY FOOT ON THE GAS PEDAL AND I HAD TO STAND ON THE BRAKE, THE CAR JUMPED FORWARD, I JAMMED THE CAR INTO NEUTRAL AND THE ENGINE STILL CONTINUED TO ACCELERATE TO A HIGH RPM, I HAD TO SHUT THE ENGINE OFF TO GET IT TO STOP ACCELERATING. I HAD SEVERAL CHILDREN IN THE CAR AND WE ALMOST HIT THE CAR PARKED IN FRONT OF US. THIS IS THE FOURTH TIME IN 4 MONTHS THAT THIS HAS HAPPENED. I TOOK THE CAR TO THE FORD DEALERSHIP TO BE DIAGNOSED THE LAST TIME THIS HAPPENED, THEY FOUND NOTHING! I POINTED OUT THE CLASS ACTION LAWSUIT FOR UNINTENDED ACCELERATION PROBLEMS FOR FORDS BETWEEN THE YEARS 2002 AND 2010 BUT THEY DENIED KNOWING ANYTHING ABOUT THIS PROBLEM AND TOLD ME THEY WOULD HAVE TO DUPLICATE THIS PROBLEM BEFORE THEY WOULD DO ANYTHING ABOUT IT. OBVIOUSLY THEY COULD NOT DUPLICATE THIS AND I AM NOW LEFT WITH A DANGEROUS CAR AND FORD DENIES THIS IS A PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10723975June 8, 2015
SEAT BELTS, AIR BAGS
TL* THE CONTACT OWNS A 2006 LINCOLN TOWN CAR. WHILE PARKED, THE SEAT BELT AND AIR BAG WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE DRIVER SIDE SEAT BELT SENSOR WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED ON THE PASSENGER SIDE SEAT BELT SENSOR. THE FAILURE MILEAGE WAS 46,300. UPDATED 8/10/15*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10723626June 5, 2015
SEAT BELTS
DRIVERS SIDE SEAT BELT BUCKLE WILL NOT CLICK INTO PLACE ANY MORE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10722944June 2, 2015
AIR BAGS
EVERY TIME I DRIVE MY CAR MY AIRBAG LIGHT COMES ON AND IT CHIMES 5 TIMES REPEATS A COUPLE OF TIMES THEN SHUTS OFF. AFTER DOING ONLINE RESEARCH, LOOKS LIKE THIS IS A COMMON/COSTLY PROBLEM FOR THE 06. EVERY HALF HOUR IT BEEPS AGAIN 5 TIMES REPEATS A COUPLE OF TIMES THEN SHUTS OFF. FORD SHOULD ISSUE A RECALL!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10721144May 23, 2015
WHEELS, SUSPENSION
I STARTED HEARING A METAL RUBBING NOISE REALIZED THAT IT WAS COMING FROM THE L-REAR WHEEL I REPLACED THE WHEEL BEARING & SEAL FIGURING IT WAS JUST ONE OF THOSE THINGS SINCE THIS DOESN'T TYPICALLY HAPPEN IN TODAY'S LATER MODEL VEHICLES.ABOUT TWO WEEKS LATER THE NOISE RETURNED SO I RESEARCHED IT AND DISCOVERED A RECALL NOT NOTICING IT WAS JUST FOR FLEET MODELS. I CALLED FORD AND WAS TOLD IT DIDN'T INCLUDE MY VIN # I DID SOME FURTHER RESEARCH AND FOUND OUT THAT THESE AXLES WERE MANUFACTURED WITH A DEFECT CAUSING THE METAL TO BECOME SOFT THEREBY CAUSING THE WHEEL BEARING TO WEAR AN INDENTATION INTO THE METAL RESULTING IN THE WHEEL BEARING HAVING TO MUCH PLAY ON THE AXLE (TO MUCH MOVEMENT). THE END RESULT IS THE BEARING DESTROYS ITSELF AND HOPEFULLY YOU REPLACE IT BEFORE IT BREAKS APART CAUSING THE WHEEL TO POSSIBLY FALL OFF AND DEFINITE DESTRUCTION OF THE REAR DIFFERENTIAL! IT WAS SUGGESTED THAT YOU REPLACE THE BEARING WITH WHATS CALLED A REPAIRING WHICH IS WIDER AND HEAVIER DUTY THAN THE OEM BEARING THEREBY IT COVERS A WIDER PORTION OF THE AXLE AND DOES NOT SIT IN THE SPACE WHERE THE OEM BEARING WORE DOWN THE METAL.AFTER REPLACING IT A SECOND TIME IT LASTED ABOUT 3 YEARS 2011) AND THEN THE SEAL BLEW OUT ON THIS WHEEL WHICH IS THE SAME PROCEDURE AS REPLACING THE BEARING. IN 2013 THE R-REAR BEARING HAD TO BE REPLACED. AS OF FEBRUARY 2015 DUE TO THE L-REAR BEARING MAKING NOISE & LEAKING DIFFERENTIAL FLUID ( I CAN HEAR THE BEARING DESTROYING ITSELF) AND THE R-REAR AXLE LEAKING DIFFERENTIAL FLUID I GOT FED UP PARKED THE CAR AND BOUGHT ANOTHER CAR. IRONICALLY I BOUGHT ANOTHER 2003 TOWN CAR WITH 65,000 MILES IT WAS MANUFACTURED IN 5/2003 UNLIKE THE SUBJECT CAR THAT WAS MANUFACTURED IN 10/2003 I HAVE MY FINGERS CROSSED.FORDS BEEN MAKING CARS FOR 100 YEARS I SHOULD NOT BE HAVING THIS PROBLEM WITH AXLES.THIS PROBLEM IS NOT JUST A FLEET VEHICLE PROBLEM, I WANT MY AXLES REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10716744May 15, 2015
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2005 LINCOLN TOWN CAR. WHILE DRIVING AT 45 MPH, THE VEHICLE ACCELERATED INDEPENDENTLY AND THE EMERGENCY BRAKE WAS ENGAGED IN ORDER TO STOP THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 118,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10712613April 24, 2015
SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES
TL* THE CONTACT OWNS A 2005 LINCOLN TOWN CAR. THE CONTACT STATED THAT THE VEHICLE WAS EQUIPPED WITH A POWER ADJUSTABLE FOOT PEDAL SWITCH. WHILE DRIVING APPROXIMATELY 30 MPH, THE BRAKE PEDAL WAS DEPRESSED AND THE VEHICLE CONTINUED TO ACCELERATE. THE VEHICLE EVENTUALLY CAME TO A STOP. THE CONTACT STATED THAT THE FAILURE WAS RELATED TO THE FOOT PEDAL SWITCH. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THE VEHICLE PERFORMED AS DESIGNED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 6,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10704822April 9, 2015
AIR BAGS
WHILE DRIVING TO WORK THE AIRBAG LIGHT CAME ON AND STARTED CHIMING. I LOOKED THE PROBLEM UP ON LINE AND FOUND THIS IS A COMMON ISSUE WITH LINCOLNS. THEY STATED THE PROBLEM IS IN THE CONNECTION AND THE REPAIR BY LINCOLN COST $700. MANY STATED AFTER FIXING THE DRIVER SIDE THE PASSENGER SIDE FAILED SOON AFTER. DECIDED TO NOT TAKE IT IN FOR REPAIR DUE TO COST AND CHANCE OF ANOTHER FAILURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10703523April 3, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2006 LINCOLN TOWN CAR. AFTER THE VEHICLE WAS STARTED, THE DRIVER SIDE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 23,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10703009March 31, 2015
VEHICLE SPEED CONTROL
HEARD A POP AND CRUISE CONTROL LOST SPEED, AND THEN ACCELERATED HIGHER SPEED UNTIL I TURNED OFF SPEED CONTROL. SPEED CONTROL DOES NOT WORK ANY MORE. COST 112.00 TO FIND OUT WHAT PART IS NEEDED. 2. DRIVER SIDE MIRROR HAS STEADILY GETTING WORSE SINCE 2008. THE HEATING ELEMENT HAS DISTORTED MIRROR MAKING IT BRONZE. NEED TO REPLACE BUT FORD DOES NOT HAVE THE MIRROR. GARAGE SUGGESTED I FIND ONE IN A JUNK YARD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10702554March 30, 2015
STEERING
THIS VEHICLE HAS THE SAME "HARD STEERING" ISSUES AS OUR OTHER TOWN CARS. THE NEWER ONES WERE RECALLED, BUT THE 2003 & 2004 WERE NOT INCLUDED IN THAT RECALL. UPON EXAMINATION, IT IS DETERMINED THE LOWER STEERING SHAFT IS CORRODED AND THE CAUSE OF THESE ISSUES, AS EXPLAINED IN LINCOLN'S 13S01 RECALL. WHY IS THIS VEHICLE NOT RECALLED AS WELL? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10702560March 30, 2015
SERVICE BRAKES
TL* THE CONTACT OWNS A 2003 LINCOLN TOWN CAR. WHILE REVERSING AT A LOW SPEED, THE BRAKE WARNING LIGHTS ILLUMINATED. UPON FURTHER INSPECTION, THE CONTACT NOTICED THAT THERE WAS GREASE ON THE INNER SIDE OF BOTH RIMS. IN ADDITION, THE CONTACT NOTICED THAT GREASE WAS LEAKING FROM BOTH REAR BEARINGS. THE CONTACT REPAIRED THE BRAKES. HOWEVER, THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS AWARE OF NHTSA CAMPAIGN NUMBER: 04V328000 (SUSPENSION), BUT THE VIN WAS NOT INCLUDED. THE FAILURE MILEAGE WAS 150,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10701082March 23, 2015
AIR BAGS, SEAT BELTS
TL*THE CONTACT OWNS A 1996 LINCOLN TOWN CAR. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 35 MPH, THE STEERING WHEEL WAS VIBRATING AND THE WHEELS FELT AS IF THERE WERE TO DETACH FROM THE VEHICLE. THE CONTACT ALSO STATED THAT THE AIR BAG WARNING LIGHT WAS CONTINUOUSLY ILLUMINATED AND THE SEAT BELTS WERE UNABLE TO LOCK PROPERLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 180,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10700834March 21, 2015
SEAT BELTS, AIR BAGS
I TOOK CAR IN FOR INSPECTION, AIR BAG LIGHT ON. DEALER INFORMED FAULTY SENSOR IN PASSENGER SEAT BELT RETACTOR COST TO REPAIR 1080.00 YEAH! THEY SAID WARRANTY GONE SO SORRY. ON A SEAT BELT? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10694173March 13, 2015
STEERING
TL* THE CONTACT OWNS A 2006 LINCOLN TOWN CAR. WHILE DRIVING IN REVERSE, THE STEERING WHEEL SEIZED AND THE LOWER INTERMEDIATE SHAFT COLLAPSED, WHICH CAUSED THE STEERING COLUMN TO SEPARATE FROM THE LOWER BEARING. THE VEHICLE WAS TOWED TO THE DEALER WHO STATED THAT THE STEERING SHAFT NEEDED TO BE REPLACED. THE DEALER INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V385000 (STEERING). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 135,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10692462March 9, 2015
SUSPENSION
LETTER FROM CONGRESSMAN MURPHY ON BEHALF OF CONSTITUENT RE 2003 LINCOLN TOWN CAR PRIVATELY OWNED WAS NOT INCLUDED IN THE RECALL. *SMD THE CONSUMER STATED THE SUSPENSION RECALL ONLY PERTAINED TO COMMERCIAL VEHICLES. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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