Lincoln Town Car Complaints

3,302 consumer complaints on file.

#10787357October 30, 2015
AIR BAGS
ON FRIDAY, OCTOBER 23, 2015 I BACKED MY CAR OUT OF THE GARAGE ON TO THE DRIVEWAY. AS I HOOKED MY SEAT BELT ALL THE WARNING LIGHTS IN DASH WENT OFF EXCEPT FOR THE AIRBAG LIGHT. ABOUT ONE-HALF MILES LATER, THE BEEPS STARTED. 5 BEEPS, THEN PAUSE. A TOTAL OF 25 BEEPS IN ALL. I SEE FROM OTHER COMPLAINTS IT DOES THAT EVERY 30 MINUTES. I HAD ONLY 53,500 MILES AT THE TIME. IT IS STILL LIKE NEW AND SHOULD NOT BE HAVING THOSE PROBLEMS. I SEE FROM ALL THE COMPLAINTS THIS HAS BEEN GOING ON SINCE 2004. I WOULD THINK A COMPANY AS LARGE AS YOURS WOULD HAVE DONE SOMETHING ABOUT IT BEFORE NOW. I ALWAYS THOUGHT YOU WERE 'MAN ENOUGH' TO STAND BY YOUR PRODUCT. IT IS A CRYING SHAME!!!!! WE NEED A RECALL ON THIS. YOU ARE PUTTING PEOPLE'S LIVES IN DANGER!!!!! PLEASE RECONSIDER AND TAKE CARE OF YOUR CUSTOMERS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10786894October 29, 2015
WHEELS
ITEM = GOODYEAR VIVA TIRES; 2015, 1 AT A TIME, VIBRATIONS HAS GOTTEN WORSE, BOUGHT NEW 4 NEW ROTORS, PROBLEM STILL THE SAME. ///// ALSO BOUGHT A VAN WITH ALL VIVA TIRES, AND IT HAS THE SAME EXACT PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10785982October 26, 2015
STEERING
TL* THE CONTACT OWNS A 2007 LINCOLN TOWN CAR. WHILE DRIVING AT APPROXIMATELY 40 MPH, THE STEERING WHEEL BECAME VERY STIFF AND MADE IT DIFFICULT TO STEER THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE STEERING SHAFT WAS REPLACED, BUT THE FAILURE RECURRED. IT WAS UNKNOWN WHO PERFORMED THE REPAIRS ON THE VEHICLE. THE FAILURE MILEAGE WAS APPROXIMATELY 286,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10783336October 19, 2015
UNKNOWN OR OTHER
3 OF 4 INTERIOR DOOR LATCHES BROKE IN NORMAL USE WHEN ATTEMPTING TO EXIT THE VEHICLE AND THE PART IS INTEGRAL TO THE DOOR PANEL. FORD DEALER SAYS THE PARTS ARE NO LONGER AVAILABLE AND FORD HAS PROVIDED NO OTHER MEANS OF REPAIR. EXITING THE VEHICLE MAY NOT BE POSSIBLE IN AN EMERGENCY AND MAY POSE A SERIOUS THREAT TO LIFE & SAFETY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10781071October 9, 2015
SUSPENSION
TL* THE CONTACT OWNS A 2003 LINCOLN TOWN CAR. WHILE DRIVING APPROXIMATELY 45 MPH, THERE WAS AN ABNORMAL NOISE COMING FROM THE REAR OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE REAR WHEEL BEARINGS AND AXLE SHAFT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED FIVE MONTHS LATER. THE VEHICLE WAS REPAIRED A SECOND TIME, BUT THE FAILURE RECURRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 04V328000 (SUSPENSION). THE FAILURE MILEAGE WAS 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10780752October 8, 2015
SUSPENSION
MY CAR HAD 94,106 MILES THEN THE REPAIR WAS MADE. THE FRONT END WAS HANDLING POORLY AND I KNEW THE COIL OVER STRUT ASSEMBLY WOULD NEED REPLACING. WHEN MY MECHANIC PERFORMED THE WORK THEY CALLED AND ASKED ME IF I TRIED TO WORK ON THE FRONT SUSPENSION OF MY CAR AND I TOLD THEM 'NO', AS I HAVE NO TOOLS OR EXPERIENCE TO DO SUCH WORK. I ASKED WHY THEY WANTED TO KNOW AND THE MECHANIC INFORMED THAT MY UPPER BALL JOINTS WERE FRACTURED AND CROSS THREADED. I WANTED TO KNOW HOW IT COULD HAPPEN AND THEY COULD NOT GIVE ME ANSWER (THEY SPECULATE THIS WAS A FACTORY ASSEMBLY MISTAKE) AS THE COIL OVER STRUT SHOULD NOT BE CROSS THREADED, THAT IS WHY THEY WANTED TO KNOW IF I DID SOMETHING TO THE CAR. LINCOLN TOWN CARS WITH THE COIL OVER STRUT FRONT SUSPENSION ARE BAD FOR FALLING APART AND THIS APPLIES TO THE UPPER AND LOWER BALL JOINTS. I HAVE SEVERAL FRIENDS WITH THIS SAME CAR AND THEY HAVE REPORTED FRACTURED UPPER AND LOWER BALL JOINTS. THIS SEEMS TO BE A COMMON OCCURRENCE DUE POOR DESIGN OF THE FRONT SUSPENSION. I FEEL A RECALL NEEDS TO HAPPEN AS YOU CAN BE DRIVING YOUR CAR AND THE FRONT END WILL FALL OUT. I AM FORTUNATE AS I HAD ENOUGH SENSE TO KNOW MY CAR WAS NOT HANDLING PROPERLY AND IMMEDIATELY TOOK IT IN FOR SERVICE, A LOT OF PEOPLE HAVE NOT BEEN AS FORTUNATE. I AM ATTACHING THE REPAIR BILL TO THIS FILE BUT MY PERSONNEL INFORMATION IS HIDDEN. I AM MAINTAINING THE REPAIR INVOICE IN MY PERSONNEL CAR FILE IF YOU SHOULD NEED IT. A RECALL NEEDS TO BE DONE AND FORD MOTOR COMPANY SHOULD RE-DESIGN THE UPPER AND LOWER BALL JOINT ASSEMBLY TO HANDLE THE HEAVY WEIGHT OF THESE CARS AND REIMBURSE OWNERS FOR REPAIRS ALREADY MADE. I DO NOT TEAR UP MY CAR AND THIS ISSUE SHOULD NOT HAVE EVER HAPPENED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10763990September 15, 2015
STEERING
I WAS TRAVELING WEST ON 64 ON 8\13\15 . THERE WAS A CONSIDERABLE AMOUNT OF TRAFFIC BUT I WAS EXPERIENCING NO PROBLEMS UNTIL MY CAR BEGIN TO SWERVE BACK AND FORTH AND I WAS UNABLE TO MAINTAIN THE LANE. WE REALIZED THAT WE MUST GET THE CAR OFF THE ROAD AND INTO THE MEDIAN TO AVOID BEING STRUCK OR STRIKING A CAR IN THE RIGHT LANE. AFTER MUCH EFFORT WE WERE ABLE TO DO SO BUT HIT THE GUARD CABLES WHICH RESULTED IN TOTALING OUR LINCOLN. IN AUG OF 2013 WE RECEIVED A RECALL FOR THE RACK AND PINION STEERING FOR OUR CAR AND HAD IT REPAIRED ON 3\21\14. WE HAD TO WAIT FOR THE DEALER TO GET THE PARTS. THERE WAS ANOTHER RECALL ON 11\5\14 SAYING THAT CARS WITH THE INTERMEDIATE SHAFT REPAIRED DURING THE FIRST RECALL MAY NOT HAVE BEEN DONE CORRECTLY. MY QUESTION IS WHY DID WE NOT RECEIVE THAT RECALL? I FEEL THAT WE DID EVERYTHING WE COULD TO INSURE THAT THE BEST OF CIRCUMSTANCES OCCURRED IN WHAT WAS MOST CERTAIN GOING TO RESULT IN A CRASH AND PREVENTED OTHERS FROM BEING INJURED. IF WE HAD HAD THAT RECALL WE COULD HAVE HAD OURS CHECKED AND POSSIBLY HAVE AVOIDED THIS ACCIDENT. SINCE THE CAR WAS TOTALED THE ONLY WAY IT COULD BE CHECKED WAS TO START THE CAR AND TRY TO TURN THE STEERING WHEEL. THIS WAS DONE BUT DOES NOT INDICATE TO ME THAT THERE WAS NO PROBLEM WIT THE STEERING, AS WE WERE ABLE WITH GREAT EFFORT (BOTH OF US TRYING TOGETHER) TO TURN IT AS WELL BUT THE STEERING COULD NOT BE CONTROLLED. PLEASE REPLY BY EMAIL TO [XXX]@NTELOS.NET OR BY PHONE AT [XXX] OR BY MAIL TO [XXX], WAYNESBORO, VA 22980. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *JB*JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10763468September 14, 2015
SERVICE BRAKES
TL* THE CONTACT OWNS A 1997 LINCOLN TOWN CAR. THE CONTACT STATED THAT WHEN THE BRAKE PEDAL WAS APPLIED, IT TRAVELED TO THE FLOORBOARD. THE CONTACT NOTICED THAT THERE WAS PREMATURE RUST AND CORROSION ON THE BRAKE LINES CAUSING THEM TO FRACTURE. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 98I001000 (SERVICE BRAKES, HYDRAULIC). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 44,000. UPDATED 12/10/15*LJ *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10762853September 10, 2015
SUSPENSION
TL* THE CONTACT OWNS A 2003 LINCOLN TOWN CAR. WHILE DRIVING APPROXIMATELY 20 MPH, THE VEHICLE VIBRATED VIOLENTLY. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 04V328000 (SUSPENSION). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 112,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10761720September 4, 2015
STRUCTURE:BODY, ELECTRICAL SYSTEM
I CAME FROM WORK AT AROUND 0600 AM ON 9/4/15 IN MY 2004 LINCOLN TOWN CAR AND PARK IT IN MY APARTMENT. AT AROUND 0330 OF THE SAME DAY I DECIDED TO GO PICK MY CHILD FROM SCHOOL . WHENT I STATRTED MY CAR AND PUT IT IN REVERSE TRYNG TO BACK UP FROM THE PARKING LOT, THE CAR SUDDENLY ACCELERATED AT A SPEED OF ABOUT 60 ML/HR TO HIT TOW CARS PARK IN THE PARKING LOT AND DRAGGING ONE OF THE TO A TREE WHICH FINALLY STOPPED THE CAR. IF THAT TREE DID NOT STOP THE CAR THE DAMAGE WOULD HAVE BEEN WORSE BECAUSE ALL MY EFFORTS TO STOP THE CAR FAILED. THE CAR WAS JUST UNCONTROLLABLE WITH UNPRECEDENTED SPEED . IT WAS AS IF THE CAR HAD A MIND OF IT SELF. I WAS JUST LUCKY BECAUSE MY WIFE AND KIDS WERE IN ANOTHER CAR VERY CLOSE TO THE CAR THAT WAS DRAGGED. IF THEY HAVE CAME OUT OF THE CAR , THEY WOULD HAVE BEEN DRAGGED TOO. THANK GOD THEIR IS NO FATALITIES. I HAVE DIVEN ALL TYPES OF VEHICLE ,INCLUDING TRACTOR TRAILER OVER THE ROAD AND DOMESTIC AND HAVE NEVER SEEN SUCH PHENOMENON.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10760720September 1, 2015
AIR BAGS, SEATS
DRIVING DOWN THE ROAD AT 30 MILES AN HOUR, THE PASSENGER SEAT SIDE IMPACT AIR BAG MODULE ASSEMBLY DEPLOYED. THERE WAS NO CRASH, IMPACT, OR CONTACT WITH ANYTHING. FAULTY SENSOR OR CONTROLLER?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10749537August 18, 2015
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 1999 LINCOLN TOWN CAR. WHILE DRIVING AT 70 MPH, THE PARKING LIGHTS AND THE LOW BEAM HEAD LAMPS FAILED TO ILLUMINATE AND ALL THE WARNING LIGHTS ON THE INSTRUMENT CLUSTER ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 170,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10747582August 10, 2015
ENGINE
IMMEDIATE UNINITIATED TREMENDOUS ENGINE ACCELERATION AFTER SHIFTING FROM REVERSE TO DRIVE. I HAD TO JAM THE BRAKE ON AND PUT THE CAR IN NEUTRAL UNTIL THE ACCELERATION STOPPED. THIS HAS OCCURRED PREVIOUSLY APPROXIMATELY FIVE OTHER TIMES OVER THE COURSE OF EIGHT YEARS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10746915August 7, 2015
STRUCTURE:BODY
2004 LINCOLN TOWN CAR CARTIER. RIDING DOWN ROAD 35 MPH ACCELERATING. WINDOWS WERE ALL UP, SUNROOF CLOSED. NEVER HAD ANY PROBLEMS PRIOR. WIFE TOUCHED SUNROOF BUTTON TO OPEN SUNROOF WHILE WINDOWS STILL CLOSED, AND BAM! THE SUNROOF EXPLODED; LUCKILY DID NOT SHATTER ONTO US BUT CRACKED IN LARGE PIECES. SCARED US BOTH BUT I KEPT CONTROL OF THE CAR UNTIL COULD PULL OVER. NO CARS IN THE AREA AROUND US. NOT AWARE OF ANY DEBRIS. A WINDSHILED REPLACEMENT COMPANY TOLD US THERE IS A HIGH INCIDENCE OF SUNROOFS EXPLODING FOR NO REASON. MY THOUGHTS ARE THAT THE SUDDEN PULLING BACK OF THE SUNROOF COVER CAUSED A BIG DIFFERENCE IN AIR PRESSURE CAUSING THE SUNROOF GLASS TO BREAK. THIS IS A SERIOUS PROBLEM NEEDING ATTN. USUALLLY I HAVE MY WINDOWS OPENED SLIGHTLY BEFORE OPENING SUNROOF..NO PRIOR PROBLEMS. ON THAT DAY, MY WIFE WAS HAPPY AS WE LEFT A BUSINESS AND OPENED THE SUNROOF BEFORE THE WINDOWS..AND THEN BAM! NEVER EXPECTED SOMETHING LIKE THIS ON A LINCOLN TOWN CAR. BUT, THE AUTO GLASS CO SAID IT IS A COMMON PROBLEM WITH SUNROOFTS. HAVE NOT YET HAD IT FIXED, WONDERING IF IT'S WORTH USING ANOTHER SUNROOF THAT MIGHT BREAK. MY CAR STILL OPERATES GOOD OTHERWISE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10746524August 5, 2015
EXTERIOR LIGHTING
BEGAN TO NOTICE THAT THE HEADLIGHTS WOULD FLICKER. AT FIRST IT WAS ALMOST UNNOTICABLE. GOT PROGRESSIVELY WORSE UNTIL I AM RELUCTANT TO DRIVE AFTER DARK. FIRST TOLD THERE WAS A RECALL THEN AFTER CHECKING VIN WAS TOLD DID NOT APPLY TO MY VEHICLE. THEN WAS TOLD THAT PART WAS RECALLED FOR FORD CROWN VIC AND MERC GRAND MARQUIS. PROBABLY THE SAME PART. THERE SEEMS TO BE A SIGNIFICANT PROBLEM AND MINE SHOULD BE COVERED BY A RECALL. WAS ALSO TOLD THAT BEING BUILT IN CANADA COULD HAVE BEEN REASON FOR RECALL REFUSAL. UPDATED 09/15/15*LJ *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10744131July 28, 2015
POWER TRAIN, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 1993 LINCOLN TOWN CAR. ONCE THE VEHICLE WAS STARTED, IT BEGAN TO MAKE A JERKING MOTION AND ALL OF THE WARNING LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE STALLED. THE FAILURES RECURRED MULTIPLE TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10744348July 28, 2015
STEERING
THE CAR HAS DEVELOPED POOR RETURN TO CENTER WHEN TURNING. IT ALSO SEEMS TO BE STICKY IN NORMAL HIGHWAY DRIVING, THAT IS, A MINOR CORRECTION SEEMS TO STAY UNTIL CORRECTED THE OTHER DIRECTION. THIS MAKES THE CAR WANDER BACK AND FORTH. I HAD ONE MECHANIC IN TOWN DIAGNOSE IT AS LOWER STEERING SHAFT AND I HAVE AN APPOINTMENT WITH MY LOCAL FORD DEALER TO EVALUATE THE PROBLEM. I NOTE THERE WAS A RECALL FOR THIS PROBLEM FOR 2005 AND LATER MODEL YEARS. THERE HAVE BEEN ACCIDENTS FROM STEERING FAILURE REPORTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10743986July 27, 2015
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
DRIVING SLOWLY ON A SUBURBAN STREET AT TWILIGHT THE HEADLIGHTS AND DASHBOARD LIGHTS WENT OUT. THE SAME THING OCCURRED A THREE TIMES WEEK LATER ON THE INTERSTATE AT 65 MPH ABOUT 10 P.M. THE AUTOMATIC DELAYED HEADLIGHT OFF SETTING NO LONGER FUNCTIONS. THE LIGHTS CAN BE TURNED ON IN THE MANUAL POSITION.APPARENTLY, THE LIGHT CONTROL MODULE HAS FAULTY RELAYS WHICH FAIL SUDDENLY DURING THE COURSE OF NORMAL USE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10735413July 21, 2015
STEERING
WE HAVE A FLEET OF LINCOLN TOWN CARS USED IN A GROUND TRANSPORTATION SERVICE. THE DRIVER REPORTED THAT "THE STEERING FELT (VERY) TIGHT". ANOTHER CAR WAS DISPATCHED TO COVER THE LIVERY, AND THE AFFECTED CAR WAS TOWED BACK TO OUR FACILITY. OUR SENIOR MECHANIC EXAMINED THE CAR AND THE ISSUE IS THE LOWER STEERING SHAFT ASSEMBLY. IT IS SEVERELY CORRODED, AND THE "U-JOINTS" CONTAINED IN IT ARE ALMOST IMPOSSIBLE TO MOVE. WE CONTACTED THE DEALER, PROVIDED THE VIN, AND WAS TOLD THERE IS NO RECALL ON THIS VEHICLE THIS IS NOT A NEW FOMOCO PROBLEM, THERE HAVE BEEN SEVERAL RECALLS OF SEVERAL OTHER YEARS (AND MODELS) FOR THE VERY ISSUE. IT IS THE EXACT SAME PART THAT HAS FAILED IN SEVERAL YEARS OF TOWN CAR (AND SIMILAR). THEY ARE PLAYING GAME WITH RECALL STATUS ON THIS VEHICLE THESE CARS (THAT ALL HAVE THE SAME STEERING SHAFT DESIGN) SHOULD BE RECALLED THE SCOPE OF THIS RECALL NEEDS TO BE EXPANDED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10734740July 17, 2015
UNKNOWN OR OTHER
I WAS DOING 65 ON THE 60 FREEWAY IN CITY OF WALNUT CA. AND ALL OF A SUDDEN MY CAR BEGAN TO ACCELERATE FULL SPEED, I LOOKED AT MY DASH JUST TO SEE IF CRUISE CONTROL WAS ON, "WHICH IT WAS NOT" SO I PRESSED THE BRAKE BUT THE CAR KEPT ON ACCELERATING SO I HAD TO HOLD THE BRAKE DOWN AS HARD AS I COULD BUT DESPITE DOING THAT I WAS DOING BETWEEN 60 AND 70 MPH, I COULD NOT EVEN GET THE CAR TO GO LESS THAN 60 MPH NO MATTER WHAT, MY EXIT CAME AND I COULD NOT EVEN GET OFF BY THIS TIME I HAD TO SWERVE AROUND CARS BECAUSE I COULD NOT SLOW DOWN I WAS ALREADY PANICKING I REALLY THOUGHT I WAS GOING TO DIE FINALLY AFTER A FEW MORE SECONDS THE CAR STOPPED ACCELERATING AND I WAS IN CONTROL I NEED HELP TO HAVE THIS CORRECTED AS SOON AS POSSIBLE PLEASE. THANK YOU
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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