Lincoln MKX Complaints
1,418 consumer complaints on file.
- #10486682December 1, 2012SEATS
I AM NOT SURE IF THIS IS THE RIGHT PLACE TO PRESENT THIS ISSUE, BUT WILL EXPLAIN MY CONCERN HERE. I HAVE AN ISSUE WITH THE LOCATION OF THE DRIVER'S SEAT LOCATION IN MY LINCOLN MKX. I AM 6'2" TALL AND HAVE LONG LEGS. I HAVE HAD A KNEE REPLACEMENT WHICH LEFT ME WITH REDUCED RANGE OF MOTION IN MY LEG. MY ISSUE IS THAT I CANNOT STRAIGHTEN MY LEG OUT ENOUGH TO BE COMFORTABLE WHILE DRIVING DUE TO THE LIMITED REARWARD MOTION OF THE SEAT. IN SPEAKING WITH THE SERVICE MANAGER AT THE DEALER WHERE I PURCHASED THE VEHICLE, HE SUGGESTED THAT I CONTACT FORD/LINCOLN DIRECTLY. IN DOING SO, THEY ADVISED THAT CONTACT YOU PEOPLE AT THIS E-MAIL ADDRESS. IT IS MY INTENTION TO POINT OUT THIS MATTER TO YOU AND SEEK SOME ADVICE AND DIRECTION. MY PROPOSAL IS TO RAISE THE SEAT HEIGHT APPROXIMATELY 3" AND ADD A PIECE OF FLAT METAL UNDER THE SEAT TRACK WHICH COULD BE REDRILLED TO ALLOW THE SEAT TO MOVE REARWARD APPROXIMATELY 3+". THESE MODIFICATIONS WOULD USE THE SAME HOLES IN THE SEAT TRACK AND THE ATTACHMENT LOCATIONS IN THE FLOOR THAT EXIST NOW. ANY REPLACEMENT BOLTS THAT WOULD BE USED WOULD OF EQUAL GRADE OF THE ORIGINAL BOLTS. THIS MODIFICATION WOULD ALLOW ME TO SIT HIGHER AND FURTHER BACK FROM THE BRAKE AND GAS PEDALS WHILE ALLOWING MY LEG TO BE STRAIGHTER, THEREFORE MORE COMFORTABLE. I HAVE SEEN THIS TYPE OF MODIFICATION DONE ON OTHER VEHICLES AND IT WORKS. IF DONE PROPERLY IT WOULD NOT ALTER THE LEVEL OF SAFETY IN THE VEHICLE. AT THIS POINT FORD/LINCOLN WILL NOT SUPPORT THIS MODIFICATION WITHOUT MY PRESENTING THE IDEA TO YOU PEOPLE FOR YOUR SUPPORT ON THE MODIFICATION. IF YOU COULD REVIEW THIS REQUEST AND ADVISE ME ON THIS MATTER BY RETURN E-MAIL, I WOULD APPRECIATE IT. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10483807November 9, 2012POWER TRAIN
WHEN GOING ABOUT 35 MPH THE CAR WOULD VIBRATE. SOMETIMES IT WOULD STALL AND THEN SLAM INTO GEAR. NOW THE CAR STARTED GRUMBLING AND I BELIEVE THE PROBLEM IS THE POWER TRANSFER UNIT.. THE CAR WILL DRIVE FINE WITHOUT THE DRIVE SHAFT BUT WHEN THE DRIVE SHAFT IS IN YOU CAN'T GO OVER 5 MPH AND THE CAR WILL START SHAKING AND MAKING A LOUD GRUMBLING NOISE.. LIKE WHEN YOUR GOING OVER THE RUMBLE STRIPS ON THE SIDE OF THE ROAD THERE IS OBVIOUSLY A PROBLEM WITH THESE AND HOPEFULLY FORD WILL FIX IT.. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10481085October 19, 2012POWER TRAIN
MY LINCOLN MKX WAS HAVING UNUSUAL LOSS OF POWER ISSUES WHILE DRIVING FOR SOME TIME. IN MID-SEPTEMBER, I DISCOVERED A THICK, BLACK FLUID LEAKING FROM THE CAR. ON INSPECTION BY A MECHANIC, THE PROBLEM WAS WITH THE TRANSFER CASE AND A COMPLETE REPLACEMENT OF THE TRANSFER CASE WAS REQUIRED. ON FURTHER RESEARCH, I DISCOVERED THAT THIS IS A COMMON PROBLEM, KNOWN TO FORD/LINCOLN MECHANICS, WITH THE 2007 AND 2008 MODELS OF THE LINCOLN MKX AND FORD EDGE. I UNDERSTAND THE PROBLEM WAS CORRECTED WITH LATER MODELS. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10479868October 12, 2012SERVICE BRAKES
TL* THE CONTACT OWNS A 2008 LINCOLN MKX. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, THE BRAKE PEDAL SEIZED WHILE TRYING TO DECREASE VEHICLE SPEED. THE CONTACT WAS ABLE TO DECREASE VEHICLE SPEED BY APPLYING EXCESSIVE FORCE TO THE BRAKE PEDAL. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS CONFIRMED THAT THE MASTER CYLINDER FAILED, WHICH CAUSED THE RUBBER TO HARDEN ON THE BRAKE PEDAL. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE ISSUE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 71,000 AND THE CURRENT MILEAGE WAS 72,500.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10478596October 4, 2012SERVICE BRAKES, PARKING BRAKE
THE PARKING BRAKE ON MY LINCOLN MKX WILL NOT HOLD THE VEHICLE ON A SLOPE. THE DEALER AND FORD MOTOR COMPANY SAY THAT THERE IS NOTHING THAT CAN BE DONE ABOUT IT. ACCORDING TO THEM, THE BRAKE IS DESIGNED TO FUNCTION WHEN THE TRANSMISSION IS IN PARK. USING THE TRANSMISSION TO HOLD THE CAR DOES NOT COMPLY WITH THE FEDERAL REGULATIONS FOR PARKING BRAKES WHICH ARE QUITE CLEAR. THE REGS STATE THAT: "EVERY COMBINATION OF MOTOR VEHICLES MUST BE EQUIPPED WITH A PARKING BRAKE SYSTEM ADEQUATE TO HOLD THE VEHICLE OR COMBINATION ON ANY GRADE ON WHICH IT IS OPERATED, UNDER ANY CONDITION OF LOADING IN WHICH IT IS FOUND ON A PUBLIC ROAD (FREE OF ICE AND SNOW)." THERE IS NO MENTION OF THE TRANSMISSION OR PARK IN THE REGULATIONS. THE BRAKES ALONE WILL NOT HOLD THE VEHICLE SO THE VEHICLE IS QUITE DANGEROUS. PROPERTY AND PEOPLE WILL BE DAMAGED. THE SAME BRAKING SYSTEM IS USED ON THE FORD EDGE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10478669October 4, 2012POWER TRAIN, ENGINE
ON 9.25.12, I TRIED TO ENTER AN EXPRESSWAY WITH AN INCLINE ENTRANCE RAMP DURING RUSH HOUR. WHEN I ATTEMPTED TO ACCELERATE, THE CAR BEGAN TO SPUTTER AND SHAKE, (SPUTTERING UNDER ACCELERATION) AND FINALLY STOPPED IN THE EXPRESSWAY. THE CAR NEVER SHUT OFF, NO ENGINE LIGHTS APPEARED, AND AFTER ABOUT 5 MINUTES I WAS ABLE TO VERY SLOWLY DRIVE THE CAR TO THE SIDE OF THE EXPRESSWAY. FOR THE NEXT 20 MINUTES I WAS ABLE TO DRIVE THE CAR AT 5-8 MPH UNTIL REACHING AN EXIT AND A PARKING LOT. THE CAR NEVER TURNED OFF, NEVER DIED, AND NO ENGINE LIGHTS APPEARED WHILE DRIVING TO THE PARKING LOT. ONCE IN THE PARKING LOT, I CALLED A LOCAL LINCOLN DEALER WHO ADVISED ME TO TURN OFF THE CAR AND RESTART IT. AFTER RESTARTING THE CAR, I WAS ABLE TO DRIVE THE MKZ APPROXIMATELY 35 MPH AND WAS ABLE TO REACH MY HOME. SINCE 9.25.12, I HAVE DRIVEN THE MKZ ONCE FOR A BRIEF "RIDE AROUND THE BLOCK" AND THE CAR NOW APPEARS TO ACCELERATE NORMALLY. THE CAR HAS ALWAYS HAD AN "UNINTENDED ACCELERATION" ISSUE. WHEN ACCELERATING FROM A DEAD STOP, THE CAR DOES NOT ACCELERATE IN A SMOOTH MOTION BUT RATHER A "CHOPPY" MANNER WHERE YOUR BODY "JERKS BACK AND FORTH". I HAVE NEVER TAKEN THE MKZ INTO THE DEALERSHIP FOR THE "UNINTENDED ACCELERATION" AND HAVE JUST ACCEPTED THIS POOR/CHOPPY ACCELERATION FROM A DEAD STOP. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10475945September 19, 2012ENGINE, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2008 LINCOLN MKS. THE CONTACT STATED THAT THE WRENCH WARNING INDICATOR ILLUMINATED AND THE VEHICLE LOST POWER. THE CONTACT STATED THE VEHICLE HAD TO BE TURNED OFF AND RESTARTED. ONCE THE VEHICLE WAS RESTARTED, THERE WAS A HARD THUMP HEARD FROM THE VEHICLE. IN ADDITION, THE SPEEDOMETER WOULD FAIL WHEN THE FAILURE OCCURRED. THE CONTACT STATED THAT THE FAILURE RECURRED THREE TIMES. THE VEHICLE WAS TAKEN TO THE DEALER EACH TIME, BUT THE DEALER STATED THAT THE VEHICLE WAS RUNNING AS DESIGNED. THE FAILURE MILEAGE WAS 12,000 AND THE CURRENT MILEAGE WAS 48,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10472356August 24, 2012ELECTRICAL SYSTEM
RADIO AND AC SETTINGS CHANGE EVERY TIME THE CAR IS RESTARTED. CAN NOT MAKE A CALL USING THE VOICE COMMAND SYSTEM. CALL WILL NOT ROUTE THROUGH THE CAR'S SPEAKERS. STEREO WILL NOT COME BACK ON AFTER A CALL. STEREO FREEZES UP AND SHOWS THAT IT IS ON SIRIUS, BUT IS REALLY ON AN FM STATION. STEREO STAYS ON WHEN THE CAR IS TURNED OFF AND DOOR IS OPENED. SYNC SCREEN BLANKS OUT AND STAYS OFF. PERFORMS "SYSTEM MAINTENANCE" FREQUENTLY. SAYS THAT THE NAVIGATION CARD IS FAULTY. BACK UP CAMERA DOES NOT COME ON, BUT SYSTEM SAYS IT IS FUNCTIONING. HAS BEEN TAKEN TO THE DEALERSHIP TWICE FOR REPAIRS. THEY HAVE PERFORMED A RESET BOTH TIMES WHICH TEMPORARILY RESTORES FUNCTION. WAS TOLD THAT NOTHING FURTHER COULD BE DONE UNLESS LINCOLN CAME OUT WITH AN UPDATE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10468526July 26, 2012EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
2012 LINCOLN MKX. CONSUMER STATES PROBLEM WITH VEHICLE NAVIGATION SYSTEM *TGW THE CONSUMER STATED SEVERAL MONTHS AFTER PURCHASING THE VEHICLE, HE WAS PROVIDED WITH A DISC WITH AN UPDATED PROGRAM TO SIMPLIFY THE USE OF THE SYSTEM AND MAKE IT MORE USER FRIENDLY. THE SYSTEM WAS INSTALLED BY THE DEALER, BUT THE SYSTEM IS STILL NOT USER FRIENDLY AND IS A HAZARD TO THE DRIVING PUBLIC. THE CONSUMER STATED ONCE A DRIVER WAS IN A FUNCTION, THERE WAS NO CANCELLATION BUTTON OR END BUTTON IN THE NAVIGATION SYSTEM, OR THE AUDIO SYSTEM, AND ON MANY OCCASIONS THE PHONE SYSTEM, WITHOUT THE DRIVER BEING DISTRACTED AND SEARCHING FOR THE CORRECT MENU WHICH OBVIOUSLY TOOK THE DRIVER'S ATTENTION OFF THE ROAD. IN ADDITION, WHENEVER A FUNCTION WAS CHANGED, IT WAS IMPOSSIBLE NOT TO ACTIVATE THE EMERGENCY BLINKER LIGHTS WHICH CAUSED CONFUSION TO OTHER DRIVER'S BEHIND HIM. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10466845July 20, 2012SEATS
ON JULY 17,2012 I GOT INTO MY 2007 LINCOLN MKX AND PUT THE KEY IN THE IGNITION. I HAVE A MEMORY SEAT SO IT STARTED TO GET INTO MY POSITION. WELL, THE SEAT BACK STARTED COMING FORWARD AND WOULD NOT STOP. IT PUSHED MY BODY INTO THE STEERING WHEEL WHILE THE SEAT BOTTOM CONTINUED TO MOVE FORWARD ALSO. I STARTED TO PANIC AS I WAS WEDGED INTO THE STEERING WHEEL AND MY KNEES WERE TIGHTLY PRESSED AGAINST THE DASH. I TRIED TO GET THE SEAT TO STOP MOVING BY PRESSING THE SET BUTTON ON THE DOOR AND IT WOULD NOT. LUCKILY, THE SEATS ARE LEATHER WHICH ALLOWED ME TO SLIDE MYSELF OUT. THIS HAS NEVER HAPPENED BEFORE AND WAS VERY TERRIFYING. I HONESTLY THOUGHT I WAS GOING TO BE CRUSHED. THERE NEEDS TO BE SOME TYPE OF SAFETY STOP. IF THE SEAT IS MOVED AS FAR FORWARD AS POSSIBLE THERE IS LESS THAN 5 INCHES BETWEEN THE SEAT BACK AND THE STEERING WHEEL. THIS IS VERY UNSAFE AS THE MOTOR IS SO POWERFUL THAT IT COULD CRUSH A CHILD OR SERIOUSLY HURT A PREGNANT WOMAN. I AM NOW TOO AFRAID TO EVEN DRIVE THIS CAR FOR FEAR IT COULD HAPPEN AGAIN. THERE IS NO REASON THAT THE SEAT SHOULD MOVE THAT FAR FORWARD. APPARENTLY, THERE IS SOME TYPE OF MALFUNCTION WITH THE SEAT. I BELIEVE THERE SHOULD BE A RECALL ON THIS. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10465516July 13, 2012FUEL/PROPULSION SYSTEM
PARK MY CAR AFTER RETURNING FROM WORK. A COUPLE HOURS LATER MY WIFE RETURNED IN HER CAR AND NOTICED THE STRONG SMELL OF GASOLINE IN THE GARAGE. UPON FURTHER INSPECTION, THE WELD SEEM ON THE GAS TANK HAS SEPARATED AND LEAKING GAS. THERE IS A RECALL FOR THIS ISSUE # 08S06 BUT THE DEALERSHIP HAS INFORMED ME THAT MY MANUFACTURING DATE DOES NOT MATCH THAT OF THE RECALL. THIS TO ME SEEMS SUSPICIOUS. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10464134July 3, 2012ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL, VEHICLE SPEED CONTROL
OUTPUT SPEED SENSOR FAILURE, DUE TO A KNOWN TENDENCY TO SHORT IN THE SENSOR WIRING FOR 2007 LINCOLN MKX AND FORD EDGE VEHICLES. THIS WILL RESULT IN THE WRENCH ICON TO LIGHT UP ON DASH AND VEHICLE WILL SPEEDOMETER WILL BE STUCK AT 0. THE WORST AND MOST DANGEROUS SYMPTOM, HOWEVER, IS THAT THE VEHICLE WILL THEN BE STUCK IN 5TH GEAR, RESULTING IN EXTREMELY SLOW ACCELERATION FROM A STOP OR LOW SPEEDS, ESPECIALLY ON INCLINES. IF YOU PUT THE VEHICLE IN PARK AND THEN SHIFT INTO DRIVE, IT WILL RESULT IN A HEAVY 'LURCH' AND VERY LOUD THUD, THAT FEELS LIKE THE VEHICLE IS BEING REAR ENDED. DRIVING A BIT IN REVERSE, THEN POWERING OFF AND RESTARTING SEEMS TO EVENTUALLY CLEAR THIS STATE AND RETURN TO NORMAL OPERATION, UNTIL IT HAPPENS AGAIN. HAS HAPPENED 3 TIMES IN THE LAST 2 DAYS. THE FIRST TIME IT HAPPENED, IT NEARLY CAUSED AN ACCIDENT AS I WENT TO CHANGE LANES ON THE FREEWAY AFTER SLOWING DOWN IN HEAVY TRAFFIC. THIS CAN ALSO BE EXTREMELY DANGEROUS MAKING RIGHT TURNS WITH ONCOMING TRAFFIC, OR LEFT TURNS WITH APPROACHING TRAFFIC. THIS IS A KNOWN DEFECT, DUE TO POOR SENSOR WIRING\HOUSING, AND POSES A DEFINITE SAFETY THREAT. THIS SHOULD QUALIFY FOR A RECALL. *JS
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10461500June 13, 2012WHEELS, SUSPENSION, SERVICE BRAKES, STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
WHEELS ON CAR ARE SO CORRODED AIR WILL NOT HOLD IN THEM LOST OF AIR PRESSURE RESULTS IN TIRE WEAR LOST CONTROL OF VEHICLE UNSURE BRAKING REDOING BALANCE ON TIRES AND HOST OF OTHER PROBLEMS SUCH AS WEAR ON SHOCKS AND STRUTS VIBRATING OF CAR CAUSING STRUCTURE PARTS TO COME LOOSE AND ARE FALL OUT OF LINE(HOOD HEADLIGHTS,FRONT BUMPER,FRONT FENDERS FRONT DOORS ECT.)THE CORROSIVE WHEEL ARE SO BAD FROM INSIDE TO OUT THAT THEY ARE A SAFETY ISSUE.THIS SUBJECT SHOULD FALL UP UNDER THE PERFORATION WARRANTY(RUSTCORROSION ). *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10460139May 31, 2012AIR BAGS
IN A FRONTAL ACCIDENT A FLAME APPEARED AS THE AIRBAG DEPLOYED CAUSING BURNS TO RIGHT THUMB, INDEX FINGER AND LOVER RIGHT THIGH. OWNERS MANUAL HAS NOT MENTION OF BEING BURNT BY THE COMBUSTION. *TR
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 1
- Deaths:
- 0
- #10459248May 22, 2012FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2012 LINCOLN MKX. THE CONTACT STATED THAT WHEN REFUELING THE VEHICLE, THE FUEL TANK COULD NOT BE FILLED TO CAPACITY. THERE WAS NO INDICATION OF A FUEL LEAK OR ANY ISSUES WITH THE FUEL LINES. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR INSPECTION OR REPAIRS. THE MANUFACTURE WAS CONTACTED AND ADVISED THE CONTACT THAT THE ISSUE WAS NORMAL FOR THE VEHICLE. THERE WERE NO REPAIRS MADE TO THE VEHICLE. THE FAILURE MILEAGE WAS 600 AND THE CURRENT MILEAGE WAS 1,500.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10459120May 21, 2012ENGINE
I PARKED THE CAR AT A SHOPPING CENTER GARAGE IN TYSONS CORNER VA, TURNED THE CAR OFF AND REMOVED THE KEY. AS I WAS WALKING AWAY FROM THE CAR, I HEARD THIS NOISE SOUNDING LIKE THE FAN STILL RUNNING. AS I RETURNED TO THE CAR AND LISTENED CLOSER, I REALIZED THAT IT WAS THE ENGINE MOTOR STILL RUNNING. I GOT BACK IN THE CAR AND PLACED THE KEY AND ATTEMPTED TO START THE CAR AND COULD NOT. I TURNED THE KEY TO TURN IT OFF AND REMOVED THE KEY. THE ENGINE WAS STILL RUNNING. THE ONLY WAY THAT I COULD GET IT TO CUT OFF WAS TO MOVE IT A FEW INCHES THEM BACK UP. THIS TIME I TURNED THE KEY TO STOP THE ENGINE AND IT CUT OFF. THE CAR WAS RUNNING WITHOUT THE KEY AND THE DOORS LOCKED FOR ABOUT 4 - 5 MINUTES. WHAT HAPPENED. *TT
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10458058May 10, 2012EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2010 LINCOLN MKX. THE CONTACT STATED THAT THE DRIVER SIDE LOW BEAM HEADLIGHT FAILED. AFTER INSPECTING THE VEHICLE HE REALIZED THAT THE WIRING HARNESS WAS MELTED. THE VEHICLE WAS TAKEN TO THE DEALER WHO VERIFIED THE FAILURE AND ADVISED THAT THE WIRING HARNESS NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 55,000. THE WIRING HARNESS FOR THE LOW BEAM MELTED INTO THE LIGHT BULB. UPDATED 07/18/12
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10457382May 3, 2012POWER TRAIN
WE DROPPED MY 2007 FORD LINCOLN MKX OFF AT INTERSTATE FORD, 125 ALEXANDERSVILLE ROAD, MIAMISBURG, OH ON 8 APR 2012 FOR A WARRANTY REPAIR (PTU). AT FIRST, THEY TOLD ME IT WOULD ONLY BE A COUPLE OF DAYS, THEN THEY SAID THAT THE PART SHOULD BE IN ON 13 APRIL. THEN THEY SAID THAT IT SHOULD BE IN ON 27 APR BUT THAT THEY WEREN'T SURE IF IT WAS BEING RELEASED. I CALLED THIS MORNING AND THE PART STILL ISN'T IN. IT HAS NOW BEEN ALMOST A MONTH (MAY 3) AND I STILL DON'T HAVE MY CAR BACK. I KNOW IT'S IN THE WARRANTY TO NOT PROVIDE A LOANER CAR. BUT, WHEN THEY HAVE NO IDEA WHEN THE PART IS COMING IN AND IT'S BEEN A SIGNIFICANT AMOUNT OF TIME, THEN FORD SHOULD STEP UP TO THE PLATE AND DO SOMETHING ABOUT IT. THEY SHOULD PROVIDE A LOANER CAR. IT SHOULD NOT TAKE THIS LONG FOR A WARRANTY REPAIR. I ALSO THINK THAT THERE SHOULD BE A RECALL ON THIS BECAUSE IT IS ALL OVER THE INTERNET THAT THIS IS A KNOWN PROBLEM WITH MKX AND A SAFETY ISSUE. I WOULD LIKE TO SEE A RECALL ON THIS VEHICLE AND A CHANGE IN THE WARRANTY. IT'S SO BAD THAT THE PART IS ON BACKORDER NATIONWIDE. EVEN THOUGH THIS DID NOT CAUSE A CRASH; I BELIEVE THAT IT WOULD HAVE IF I KEPT ON DRIVING IT! *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10455020April 12, 2012VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2010 LINCOLN MKZ. WHILE STOPPED AND IN REVERSE WITH THE BRAKES APPLIED, THE VEHICLE SUDDENLY ACCELERATED AND CRASHED INTO A CONCRETE WALL. THE CONTACT SUSTAINED INJURIES TO THE LEFT ARM. THE VEHICLE WAS TOWED TO A LOCAL AUTO BODY SHOP. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 10,000.
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 1
- Deaths:
- 0
- #10452978March 26, 2012STRUCTURE, VISIBILITY
REFLECTION FROM THE CHROME AIR VENTS SHOWS ON BOTH THE DRIVER AND PASSENGER SIDE MIRRORS WHICH POSES A SAFETY HAZARD. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0