Lincoln MKX Complaints

1,418 consumer complaints on file.

#10825612February 11, 2016
POWER TRAIN
MY 2007 LINCOLN MKX AWD IS MAKING A HOWLING/BUZZING NOISE AS I ACCELERATE PAST ABOUT 35 MPH AND GETS LOUDER AS I ACCELERATE. ALSO AT TIMES AS I'M WAITING TRAFFIC SIGNAL LIGHTS I SOMETIMES SMELL A PROPANE/GAS ODOR. TOOK MY VEHICLE TO 2 REPAIR SHOPS AND BOTH DETERMINED THE NOISE/PROBLEM IS THE POWER TRANSFER UNIT. THE CAUSE OF THE ODOR WAS NOT KNOWN. WORK ON THE PTU IS GOING TO COST BETWEEN $1800 - $2100. BUT THE PART WILL MOST LIKELY BE ON BACK ORDER. SO I'M ASSUMING THIS IS A COMMON PROBLEM.. OR A MANUFACTURER DEFECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10824464February 5, 2016
SEATS
TL* THE CONTACT OWNS A 2007 LINCOLN MKX. WHEN THE CONTACT PUSHED THE BUTTON FOR THE DRIVER SEAT TO RECLINE, THE SEAT FELL ALL THE WAY BACK AND LANDED ON THE REAR DRIVER SIDE SEAT. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE DRIVER SEAT RECLINER MOTOR AND SWITCH FAILED AND NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 98,768.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10823902February 3, 2016
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2007 LINCOLN MKX. THE CONTACT STATED THAT WHILE PARKED, A STRONG ODOR OF FUEL EMITTED OUTSIDE OF THE VEHICLE. MOST RECENT, FUEL LEAKED ONTO THE GROUND CONTINUOUSLY. THE FAILURE BECAME PROGRESSIVELY WORSE. THE VEHICLE WAS INSPECTED UNDER NHTSA CAMPAIGN NUMBER: 14V682000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE DEALER FAILED TO PERFORM A REPAIR OR REPLACE THE DEFECTIVE FUEL TANK AS MENTIONED IN THE RECALL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE FUEL TANK SEAMS WERE CORRODED WHICH CAUSED THE FUEL TO LEAK. THE MANUFACTURER DECLINED TO REPAIR THE VEHICLE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000. UPDATED 03/16/16*LJ *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10823768February 2, 2016
STRUCTURE:BODY
DRIVERS SIDE DOOR LATCH MECHANISM HAS FAILED. THE DOOR OPEN WARNING LIGHT ON THE DASH STAYS ON. ATTEMPTS TO GET IT TO GO OUT HAVE FAILED. THE CAR DINGS THE ENTIRE TIME WHILE DRIVING IT. AT NIGHT THE OVERHEAD LIGHTS STAY ON AND INTERFERS WITH VISIBILITY. WHEN CAR IS PARKED THE INTERIOR LIGHTS STAY ON, DRAINING THE BATTERY DUE TO THE DOOR OPEN WARNING ON THE DASH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10822609January 27, 2016
SERVICE BRAKES
I HAVE A 2009 LINCOLN MKX WHERE THE BRAKES WERE SO STIFF THAT I COULD HARDLY STOP MY VEHICLE. THIS IS SUCH A HUGE SAFETY ISSUE. THIS ISSUE HAS BEEN COVERED UNDER FORD FOR CERTAIN VIN #'S BUT NOT UNDER MY 2009 VIN NUMBER. I CAN'T UNDERSTAND HOW THIS IS COVERED BY THEM FOR SOME CARS AND NOT OTHERS? EVIDENTLY IT WILL TAKE INJURY OR DEATH FOR FORD TO REALIZE THAT THIS ISN'T SOMETHING THAT SHOULD BE OVER LOOKED IN SOME VINS AND NOT OTHERS. THIS WAS A COST OF CLOSE TO $850 WHICH IN MY OPINION SHOULD BE COVERED BY FORD! HAVE A 2009 LINCOLN MKX WHERE THE BRAKES WERE SO STIFF THAT I COULD HARDLY STOP MY VEHICLE. THIS IS SUCH A HUGE SAFETY ISSUE. THIS ISSUE HAS BEEN COVERED UNDER FORD FOR CERTAIN VIN #'S BUT NOT UNDER MY 2009 VIN NUMBER. I CAN'T UNDERSTAND HOW THIS IS COVERED BY THEM FOR SOME MKX CARS AND NOT OTHERS? EVIDENTLY IT WILL TAKE INJURY OR DEATH FOR FORD TO REALIZE THAT THIS ISN'T SOMETHING THAT SHOULD BE OVER LOOKED IN SOME VINS AND NOT OTHERS. THIS WAS A COST OF CLOSE TO $850 WHICH IN MY OPINION SHOULD BE COVERED BY FORD! THIS IS ALSO SOMETHING THAT GOT WORSE OVER TIME. THIS STARTED IN SEPTEMBER 2015 UNTIL I FINALLY HAD TO GET IT FIX IN NOVEMBER 2015.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10822383January 26, 2016
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
DOOR AJAR LIGHT STAYS ON. THE DOORS DON'T LOCK, DOME LIGHT STAYS ON, AND THE ALARM GOES OFF MULTIPLE TIMES DURING THE NIGHT. THESE THINGS ALL CAUSE MULTIPLE PROBLEMS. AT NIGHT WITH THE DOME LIGHT ON IT IS DISTRACTING AND LOWERS VISIBILITY. MY BATTERY HAS RAN DOWN MULTIPLE TIMES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10820609January 16, 2016
ENGINE
MY 2011 LINCOLN MKX SUDDENLY SHUT OFF WHEN DRIVING OFF THE EXPRESSWAY. THE ENGINE SUDDENLY TURNED OFF, GIVING ME A WRENCH TOOL ON THE DASH BOARD. LUCKILY HAD JUST GOTTEN OFF THE EXPRESSWAY AND WAS ABLE TO MOVE OFF THE FRONTAGE INTO A STORE. I WAS ABLE TO TURN IT BACK ON BUT TURNED OFF ON ME LIKE 3 MORE TIMES. WHEN I TOOK IT IN TO MY DEALERSHIP RIGHT THE NEXT DAY THEY COULDN'T FIND OUT WHAT WAS WRONG WITH IT. SO I TOOK I TOOK IT HOME THEN STARTED NOTICING THAT MY TRUCK FELT LIKE IT WAS GOING TO TURN OFF SUDDENLY. TOOK IT TO DEALERSHIP AGAIN AND THEY TOLD ME THAT IT SOUND IT LIKE IT WAS THE THROTTLE BODY, CAUSED BY A LEAK IN OIL. THEY CHANGED IT OUT AND MY TRUCK WORKS GOOD NOW. DOESN'T FEEL LIKE ITS GOING TO TURN OFF ALL OF A SUDDEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10820152January 14, 2016
SERVICE BRAKES
THERE IS A SERIOUS FLAW/DESIGN WITH THE WAY THE BAR IS ATTACHED TO THE BRAKE PEDAL,ALSO THE BRAKE PEDAL PAD IS WAY TOO SMALL.WHEN I AM DRIVING AND I NEED TO BRAKE MY FOOT HITS THE METAL BAR THAT SUPPORTS THE BRAKE PEDAL,WHICH MAKES IT VERY UNCOMFORTABLE TO STOP.ON NUMEROUS OCCASIONS I ALMOST HIT THE CAR IN FRONT OF ME DUE TO THIS FLAW.THE DESIGN WAS VERY POORLY PLANNED,THE BAR IS ALSO ATTACHED TO THE RIGHT OUTSIDE OF THE BRAKE PEDAL IN WHICH OTHER TIMES WHEN MOVING FOOT FROM GAS PEDAL TO BRAKE YOUR FOOT CAN ALSO BE BLOCKED FROM GETTING TO THE BRAKE PEDAL DUE TO THE BAR THAT SUPPORTS THE BRAKE PEDAL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10811949December 23, 2015
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, ENGINE
VEHICLE MISFIRE AND STALL WHILE DRIVING CAUSED BY DAMAGED POWER CONTROL MODULE (PCU) AND FAULTY/DAMAGED IGNITION COIL. SERVICE BULLITN ISSUED: TSB 14-0059 MIL ON WITH DTCS - P0351, P0352, P0353, P0354, P0355, AND/OR P0356 - BUILT ON OR BEFORE 3/1/2008 PUBLICATION DATE: MARCH 20, 2014
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10811659December 22, 2015
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2007 LINCOLN MKX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V682000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10809901December 13, 2015
STRUCTURE:BODY
THIS VEHICLE HAS BEEN PRODUCING A STRONG EXHAUST/BURNING/SULFUR SMELL IN THE CABIN WHILE USING THE CLIMATE CONTROL SYSTEM/RECIRCULATOR. THERE IS A TECHNICAL SERVICE BULLETIN OUT FOR THIS EXACT PROBLEM THAT STATES UNDER CERTAIN CONDITIONS EXHAUST FUMES CAN BE PULLED BACK INTO THE CABIN WHEN USING THE CLIMATE CONTROLS. I TOOK THE VEHICLE TO THE DEALERSHIP AND PAID $105.00 FOR THEM TO TELL ME EXACTLY WHAT I ALREADY KNOW. I WOULD LIKE TO KNOW WHAT THEY DID TO PINPOINT THIS SPECIFIC PROBLEM. THEY TOLD ME TSB IS NOT PAID FOR BY FORD. THEY QUOTED ME $500-600 TO FIX THE PROBLEM FOLLOWING THE TSB. MY WIFE AND KIDS ARE IN THIS VEHICLE 95% OF THE TIME AND HAVE COMPLAINED TO ME ABOUT THE NAUSEATING SMELL. NOT TO MENTION EXHAUST FUMES CONTAIN CARBON MONOXIDE! THE DEALERSHIP SAID THE REAR BUMPER NEEDS TO BE PULLED OFF AND NUMEROUS AREAS OF THE BODY SEALED WHERE FUMES ARE GETTING IN. WHY THIS ISN'T A FULL RECALL FROM FORD IS BEYOND ME. EXHAUST FUMES ENTERING THE CABIN MAKING PEOPLE FEEL SICK AND FORD KNOWS ABOUT THIS ISSUE SHOULD BE A FULL RECALL IN MY OPINION. OR AT LEAST COVER THIS REPAIR FOR THE PEOPLE THAT HAVE THIS PROBLEM. NOT SURE WHAT MY NEXT STEP WILL BE, BUT I CAN'T SPEND $500-$600 RIGHT NOW. I HOPE NHTSA RESEARCHES THIS PROBLEM IF THEY HAVEN'T ALREADY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10807247November 27, 2015
FUEL/PROPULSION SYSTEM
2/3/2015 I TOOK MY 2007 LINCOLN MKX IN FOR GAS TANK RECALL. ON NOVEMBER 25,2015 I PICKED MY CAR UP FROM THE DEALER. THE DEALER STATED A NEW TANK WAS INSTALLED. NOVEMBER 27TH I FILLED MY TANK WITH GAS AND WENT APPROXIMATELY 15 MILES BEFORE MY CAR SHUT DOWN WHILE PROCEEDING TO STOP AT A RED LIGHT. I TURNED THE IGNITION AND STARTED THE CAR AND DROVE 1 MILE FURTHER TO MY DESTINATION AT A MALL. MY FAMILY EXITED THE CAR AND NOTICED A PERFUSE GAS SMELL COMING FROM THE RIGHT SIDE TOWARDS THE REAR. MY HUSBAND LOOKED UNDER THE CAR AND NOTICED GAS LEAKING. EITHER THE RECALLED TANK WAS NOT REPLACED BY THE DEALER OR THE NEW TANK IS ALREADY LEAKING. THE LEAK IS COMING FROM THE SEAM OF THE FUEL TANK. WHILE THIS IS THE SHORT STORY IT DOES NOT MENTION THE ALL THE DAMAGE OCCURRED TO MY CAR BY SITTING FOR 10 MONTHS AND BEING EXPOSED TO THE HARSH ELEMENTS OF THE SUN, RAIN, SNOW AND THE FACT SOMEONE RAN INTO IT WHILE IN THE DEALERS PROCESSION. MY HEADLIGHTS ARE FADED, PAINT FADED, BRAKES SQUEAL, DEAD BATTERY AND FLAT TIRES. LET'S NOT FORGET IT STILL LEAKS GAS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10794902November 19, 2015
SERVICE BRAKES
TL* THE CONTACT OWNS A 2010 LINCOLN MKX. WHILE DRIVING AT VARIOUS SPEEDS, THE BRAKE PEDAL BECAME DIFFICULT TO DEPRESS. THE CONTACT ALSO STATED THAT THERE WAS AN ABNORMAL NOISE COMING FROM THE VEHICLE WHEN THE BRAKE PEDAL WAS DEPRESSED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE BRAKE BOOSTER FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 108,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10761590November 4, 2015
FUEL SYSTEM, GASOLINE
2008 LINCOLN MKX. CONSUMER WRITES IN REGARDS TO FUEL PUMP AND VEHICLE BRAKE SYSTEM ISSUES. *SMD THE CONSUMER STATED THE VEHICLE WAS NOT READY ON SEVERAL OCCASIONS, WHEN SHE WAS TOLD IT WOULD BE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10786985October 29, 2015
TIRES
MASTERCRAFT TIRE 24.5/60R18 DOT # UP83 FXF 0815 IS THIS TIRE ON THE RECALL LIST. NO FAILURE TO DATE. JUST PURCHASED SEPT 2015
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10783822October 20, 2015
SERVICE BRAKES
THERE IS A SERIOUS DESIGN FLAW/SAFETY HAZARD WITH THE WAY THE BAR ATTACHED TO THE BRAKE PEDAL IS STRUCTURED. WHEN THE VEHICLE IS IN MOTION AND I NEED TO BRAKE, THE TIP OF MY SHOE MAKES CONTACT WITH THE SKINNY METAL BAR ATTACHED TO THE BRAKE PEDAL. IN OTHER WORDS, THE ONLY WAY TO BRAKE IS TO BEND MY SHOE FAR ENOUGH FOR IT TO MAKE CONTACT WITH THE BRAKE PEDAL. THIS CAUSES VERY UNEVEN, JERKY AND ERRATIC BRAKING. IN MANY CASES, I HAVE NEARLY REAR-ENDED THE VEHICLE IN FRONT OF ME BECAUSE MY SHOE IS NOT FLEXIBLE ENOUGH TO MAKE FAST CONTACT WITH THE BRAKE PEDAL. I HAVE SEVERAL PICTURES WHICH CLEARLY SHOW THIS DESIGN FLAW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10783849October 20, 2015
UNKNOWN OR OTHER, EXTERIOR LIGHTING
LED ADAPTIVE HEADLIGHTS ARE SAID TO MOVE IN COORDINATION WITH THE STEERING ANGLE WHEN HEADLIGHTS ARE ACTIVATED BUT DO NOT. EVEN WHEN SET TO AUTOMATIC MODE, HEADLIGHTS WILL ONLY ILLUMINATE IN THE DIRECTION IN WHICH THE VEHICLE IS POINTING PARTIALLY BLINDING DRIVERS IN THE ONCOMING TRAFFIC. ADDITIONALLY THE MANUAL STATES ON VEHICLE STARTUP WE SHOULD SEE THE LAMPS TRACK TO A "PREDETERMINED POSITION" THEN CENTER. MINE DOES NOT DO THIS. I ALSO MADE SURE TO DRIVE ABOVE 5MPH AND TURNED MY WHEEL FOR VERY SHARP INTO SHALLOW TURNS. THE MANUAL ALSO SHOWS A WHOLE SUB MENU JUST FOR THE ADAPTIVE LIGHTING. I ALSO DO NOT HAVE THIS MENU. LASTLY THERE IS SUPPOSED TO BE A DIGITAL SPEEDOMETER IN ADDITION TO THE ANALOG SPEEDOMETER IN THE SETTINGS MENU, THERE IS NOT ONE. THE OWNERS MANUAL CLEARLY STATES THAT IN ORDER TO ACTIVATE THIS FEATURE YOU MUST GO TO SETTINGS MENU UNDER TRIP1 TRIP 2 AND SELECT THE FEATURE. ITS NOT THERE AND MAKE LOOKING DOWN AT THE VERY TINY NUMBERS ON THE ANALOG SPEEDOMETER DIFFICULT DURING DRIVING AND TAKES YOUR ATTENTION AWAY FROM THE ROAD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10780869October 8, 2015
POWER TRAIN
TL* THE CONTACT OWNS A 2008 LINCOLN MKX. WHILE MAKING A RIGHT TURN AT APPROXIMATELY 35 MPH, THERE WAS AN ABNORMAL NOISE COMING FROM THE FRONT OF THE VEHICLE. IN ADDITION, THE GEAR SHIFT FAILED TO GO INTO THE REVERSE POSITION WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS TAKEN TO THE AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 55,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10780950October 8, 2015
UNKNOWN OR OTHER
VEHICLE ENGINE SHUTS DOWN AT STOPS OR STOP-AND-GO TRAFFIC WHILE VEHICLE IS IN DRIVE. ERROR DISPLAYED ON TACHOMETER SCREEN READS "FULL ACCESSORY POWER ACTIVE". ONCE ENGINE STOPS, ALL ELECTRICAL CONTINUES TO WORK. THERE IS NO WARNING WHEN THIS HAPPENS. YOU CAN PUT CAR IN PARK AND RESTART, AND ISSUE RESOLVES, BUT HAPPENS RANDOMLY. THIS IS A BRAND NEW VEHICLE WITH LESS THAN 800 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10780194October 6, 2015
ELECTRICAL SYSTEM
DRIVER'S DOOR AJAR WARNING SHOWING ON CONTROL PANEL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Lincoln MKX