Lincoln MKX Complaints
1,418 consumer complaints on file.
- #10870593May 24, 2016ENGINE
TL* THE CONTACT OWNS A 2010 LINCOLN MKX. WHILE DRIVING 30 MPH, THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE FAILURE OCCURRED CONSTANTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS 58,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10865035May 15, 2016ELECTRICAL SYSTEM, EXTERIOR LIGHTING
THE DASH LIGHT TELLS US THE PASSENGER DOOR IS AJAR ALL THE TIME (WHILE DRIVING AND PARKED) AND SOMETIMES IT SHOWS THE DRIVER DOOR IS AJAR WHEN, IN FACT, THE DOORS ARE SHUT. THE DASH LIGHTS AND EXTERIOR REAR VIEW MIRROR LIGHTS STAY LIT A LONG TIME AFTER THE CAR IS PARKED AND THE LIGHTS ARE TURNED OFF. THE HORN (ALARM) WILL START HONKING IN THE MIDDLE OF THE NIGHT OR WHEN IT SITS IN A PARKING LOT FOR AN HOUR OR SO AFTER IT IS PARKED AND WE WILL HAVE TO FIND THE KEYS TO SHUT IT OFF. VERY ANNOYING AND EMBARRASSING WHEN SITTING IN CHURCH AND THIS HAPPENS IN THE MIDDLE OF A SERMON OR PARKED AT A MOTEL AND THE ALARM GOES OFF AT 2 A.M. WE HAVE TAKEN IT TO A MECHANIC AND THEY RAN A DIAGNOSTIC TEST ON THE COMPUTER SYSTEM AND FOUND NOTHING WRONG. WE ARE ANNOYED AND ANGRY AND DON'T WANT TO PAY HUGE SUMS OF MONEY FOR THEM TO KEEP RUNNING TESTS AND TELLING US "NOTHING IS WRONG", WHEN IT IS! HOW DO WE RESOLVE THIS?
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10864415May 11, 2016ENGINE, UNKNOWN OR OTHER
SINCE THE PURCHASE OF THE VECHILE I HAVE NOTHING BUT PROBLEMS MY ENGINE KEPT LEAKING OUT COOLANT CAUSING THE VECHILE TO OVERHEAT FOUND OUT IT WAS THE WATER PUMP WHIC IS LOCATED IN THE ENGINE WHIC RACKS UP THOUSANDS OF DOLLARS IN LABOR SINCE THE PURCHASE OF THE VECHILE I HAVE HAD NOTHING BUT PROBLEMS WITH THIS AUTOMOBILE THE DEALER DOSNT WANT TO HELP ME SUGGESTED I REPLACE THE WATER PUMP OR ENGINE WHIC IS GONNA COST ME THOUSANDS OF DOLLARS I HAVE READAROUND AND IM NOT THE ONLY ONE WITH THIS PROBLEM CAN SOMEONE HELP ME PLEASE
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10864425May 11, 2016ENGINE
TL* THE CONTACT OWNS A 2007 LINCOLN MKX. WHILE DRIVING 50 MPH, THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. IN ADDITION, THE CONTACT NOTICED SMOKE COMING FROM THE ENGINE COMPARTMENT. UPON INSPECTION, THE CONTACT NOTICED THAT THE WATER PUMP FRACTURED AND SPILLED WATER INTO THE ENGINE. THE CONTACT STATED THAT "CAR OVERHEATING" WAS DISPLAYED ACROSS THE MESSAGE BOARD. THE CHECK ENGINE WARNING LIGHT ALSO ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE WATER PUMP AND THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 90,000.
- Crash:
- No
- Fire:
- Yes
- Injuries:
- 0
- Deaths:
- 0
- #10863999May 9, 2016ENGINE, UNKNOWN OR OTHER
I WAS DRIVING ON CITY STREET WHEN ALL OF SUDDEN I HAD NO GAS POWER THE ENGINE STARTED REEVING UP ON HIGH. I WAS ABLE TO PULL OVER TO THE SIDE OF THE STREET. I CONTINUE TO TURN OFF THE VEHICLE AND RESTART IT AFTER A FEW ATTEMPTS I WAS ABLE TO DRIVE FOR A SHORT DISTANCE IT HAPPEN AGAIN I NEEDED A TOW TO THE DEALER THE PROBLEM WAS IDENTIFY AS THE BODY THROTTLE THIS ITEM IS CAUSING NOT ONLY MY VEHICLE BUT OTHER CUSTOMERS VEHICLE PROBLEMS. I FEEL YOU SHOULD KNOW ABOUT THIS ISSUE BECAUSE I COULD'VE BEEN ON THE HIGHWAY WHEN THIS HAPPEN TO ME AND MORE SERIOUS I COULD'VE BEEN REAR ENDED. TODAY IS MAY 9TH I HAVEN'T RECEIVED MY VEHICLE YET IT'S STILL AT THE DEALER. THE SERVICE DEPT. CHUCK AT DANA STATED THAT IT MIGHT BE ANOTHER WEEK BEFORE I GET MY CAR BACK. HE STATED THERE ARE A LOT OF ORDER FOR THE PART.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10863562May 6, 2016ELECTRICAL SYSTEM, EXTERIOR LIGHTING
THE DRIVER SIDE DOOR AJAR SENSOR IS MALFUNCTIONING AUSING THE LIGHTS TO REMAIN ON WHILE DRIVING. THIS PROBLEM HAS PROGRESSIVELY GOTTEN WORSE TO THE POINT THE INTERIOR LIGHTS STAY ON ALL THE TIME WHICH IS A DRIVING HAZARD AT NIGHT. THIS IS A COMMON PROBLEM WITH THE MKX AS IT IS ALL OVER THE INTERNET. FORD HAS A BULLETIN OUT HOWEVER WILL NOT COVER COST OF REPLACEMENT.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10862427May 1, 2016POWER TRAIN
ODO ERROR. WRENCH AND AIRBAG LIGHTS ON. TRANSMISSION WOULD BARELY MOVE CAR, EVEN WHEN REVVING ENGINE. STOPPED ON HIGHWAY IN TRAFFIC. TURNED ENGINE ON/OFF SEVERAL TIMES THEN ODO WORKED, BUT TRANSMISSION BANGED REALLY HARD, THEN ENGAGED NORMALLY, AND RAN NORMALLY. HAPPENED 2 MORE TIMES IN TWO WEEKS. WITH JUST 200,000 MILES, THE PTU LEAKED AND WAS REPLACED BY DEALER. AFTER ONE WEEK, THE ODO ERROR FIRS T OCCURRED. I BELIEVE THAT THE PTU REPLACEMENT MIGHT HAVE CAUSED THIS PROBLEM!
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10862070April 28, 2016VEHICLE SPEED CONTROL, ENGINE
TL* THE CONTACT OWNS A 2012 LINCOLN MKX. WHILE DRIVING 35 MPH, THE VEHICLE LOST POWER AND STALLED. THE WRENCH LIGHT ILLUMINATED. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD, RESTARTED THE VEHICLE, AND RESUMED DRIVING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE THROTTLE BODY FAILED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 56,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10861265April 25, 2016STRUCTURE:BODY, EXTERIOR LIGHTING
WHEN THE DOOR IS CLOSED, THE DOOR AJAR LIGHT STAYS ON AND THE DOORS NEVER LOCK WHILE DRIVING. ALSO THE DOOR CAN BE CLOSED AND THE DOOR AJAR LIGHT WILL NOT BE ON BUT AT ANY MOMENT THE DOOR AJAR LIGHT WILL COME ON CAUSING THE FACTORY ALARM TO GO OFF AT ANY TIME, DAY OR NIGHT. IT HAS BEEN TO THE DEALERSHIP NUMEROUS TIMES FOR THIS ISSUE SINCE 2013.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10853816April 6, 2016ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, POWER TRAIN
WHILE DRIVING ON THE FREEWAY CAR STARTED JERKING WHILE PRESSING ON THE GAS, THEN CAR BEGAN TO SLOW DOWN, AND POWER SHUT DOWN. SO LUCKILY I WAS ABLE TO PULL OVER AND AVOID A ACCIDENT. SAT FOR AWHILE THEN RESTARTED THE CAR AND DROVE OFF. ON ANOTHER OCCASION, WHILE TRYING TO MERGE ON TO A FREEWAY ,WHILE TRYING TO ACCELERATE, CAR JERKS AND ACTS AS IF IT WANTS TO SHUT DOWN. ALSO DOOR SENSORS BEEP EVERY TIME YOU GET OUT OF CAR, AND YOU HAVE TO KEEP SLAMMING DOORS IN ORDER FOR INTERIOR, LIGHTS TO GO OFF. DASH READS DOORS ARE STILL OPEN. NO POWER TO MY RADIO AND CANT EVEN GET MY DISPLAY SCREEN TO TURN ON.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10853141April 3, 2016ELECTRICAL SYSTEM
SYNC 3 NAVIGATION UNIT FAULTED OUT FREEZING SOME OF THE CONTROLS ON THE CENTER STACK. PHONE FUNCTIONS (INCLUDING 911 ASSIST BECAME INOPERATIVE. HAS HAPPENED SEVERAL TIMES WITH VARYING DEGREES OF SEVERITY. UNIT WILL AUTOMATICALLY RESET WHEN CAR IS TURNED OFF AND DOOR OPENED AND CLOSED. LINCOLN'S POSITION: NO FAULT CODE, NO PROBLEM.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10852766March 31, 2016ENGINE
TL* THE CONTACT OWNS A 2015 LINCOLN MKX. WHILE DRIVING VARIOUS SPEEDS, THE CONTACT SMELLED AN OIL ODOR EMITTING FROM THE AIR VENTS IN THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER WHO WAS UNABLE TO DIAGNOSE OR REPAIR THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 50. THE VIN WAS UNAVAILABLE. UPDATED 05/10/16*LJ *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10850996March 22, 2016SERVICE BRAKES, STEERING
MY MKX HAS STALLED OVER THE YEARS AND THE DEALER SAYS THAT'S NORMAL. WELL, FOR THE FIRST TIME, I STALLED ON A HILL IN A PARKING LOT AND MY STEERING LOCKED AND BRAKES DIDN'T WORK. AS SOON AS I REALIZED I STALLED AND SLAMMED MY BRAKES, TRIED TO STEER AWAY FROM THE CAR BEHIND ME, IT WAS TOO LATE FOR THE EMERGENCY BRAKE. I SLAMMED INTO A BUSINESS ASSOCIATE'S SUV THAT WAS PARKED AND WE BOTH HAVE ABOUT 3K WORTH OF DAMAGE.
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10850656March 20, 2016POWER TRAIN, UNKNOWN OR OTHER
1ST TRACKING NUMBER 10849876 - ADVANCE SERVICE TRACT (PROVIDED TO DEALERSHIP FOR REPAIR) ON 3/16/2016, CONTACTED 24 HR DEALERSHIP TO RETRIEVE SUV. IN ADDITION TO THE SERVICE TRACT FAILURE (INDICATOR LIGHT SHOWING 2 CARS), NOW HAVE MULTIPLE PROBLEMS. PROBLEMS CONSIST OF: CROSS SERVICE SYSTEM FAULT, VEHICLES ROLLS FORWARD & BACKWARD AFTER STOPPING, AND A BIG CLUNK WHEN PUTTING IN A GEAR. SPOKE WITH THE (A) GM OF THE DEALERSHIP AND INFORMED HIM VEHICLE WAS IN FOR THE SERVICE TRACT FAILURE ON 2/8/2016 AND NOW I HAVE THE SAME PROBLEM AND ADDITIONAL PROBLEM. I WAS ON A CITY STREET WHEN THE ADVANCE SERVICE TRACT IMMEDIATELY LIT UP WITH 2 INDICATORS ON THE RIGHT SIDE OF THE STEERING WHEEL. ATTEMPTED TO MAKE A RIGHT TURN AND THE CROSS SERVICE SYSTEM FAULT LIGHT APPEARED WITH A TOOL LIKE OBJECT ON THE LEFT SIDE OF THE STEERING WHEEL. WHILE ATTEMPTING TO MAKE A RIGHT TURN, THE CAR DID NOT WANT TO GO FORWARD, BARELY MOVING AND A TINY HILL TO PULL WAS IMPOSSIBLE. I IMMEDIATELY START DETOURING AWAY FROM MAJOR CITY STREET BECAUSE I HAD NOT IDEA WHAT WAS HAPPENING AND I NEEDED TO GET HOME WITH A SENIOR CITIZEN OVER 80 WITH ME. THE SUV HAD DIFFICULTY MOVING FORWARD. FOR A 2014 LINCOLN MKX, I WAS INFORMED THAT I HAD A TRANSMISSION PROBLEM AND APPARENTLY A CALL WAS MADE TO THE HOT LINE TO FIX THE ADVANCE SERVICE TRACT AND THE CROSS SERVICE SYSTEM FAULT. MY CONCERN, IS THE 2014 MKX A LINCOLN LEMON? RECEIVED SUV BACK ON 3/18/2016
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10850494March 18, 2016ELECTRICAL SYSTEM
THE DOOR AJAR SENSOR IS MALFUNCTIONING AUSING THE LIGHTS TO REMAIN ON WHILE DRIVING. THIS PROBLEM HAS PROGRESSIVELY GOTTEN WORSE TO THE POINT THE INTERIOR LIGHTS STAY ON ALL THE TIME WHICH IS A DRIVING HAZARD AT NIGHT. THIS IS A COMMON PROBLEM WITH THE FORD EDGE AND MKX AS IT IS ALL OVER THE INTERNET. FORD HAS A BULLETIN OUT HOWEVER WILL NOT COVER COST OF REPLACEMENT.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10849876March 15, 2016UNKNOWN OR OTHER
ADVANCE SERVICE TRAC ON 2/8/2016. VEHICLE WAS IN MOTION, LIGHT WOULD NOT GO OFF, SHOWING ONE INDICATOR AUTO LIGHT. INVOICE #FOCS386956.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10846164March 11, 2016SERVICE BRAKES
TL* THE CONTACT OWNS A 2013 LINCOLN MKX. WHILE DRIVING APPROXIMATELY 50 MPH, THE BRAKE PEDAL WAS DEPRESSED BUT FAILED TO STOP THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN AND FAILURE MILEAGE WERE UNKNOWN.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10845597March 8, 2016ELECTRICAL SYSTEM
DOOR AJAR WARNING LIGHT WILL NOT DISENGAGE EVEN THOUGH THE DOOR IS CLOSED AND IT ALSO CAUSES MY ALARM TO SOUND.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10838109February 25, 2016ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2007 LINCOLN MKX. THE CONTACT STATED WHILE DRIVING AT APPROXIMATELY 65 MPH, THE VEHICLE EXPERIENCED A COMPLETE LOSS OF POWER. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE OCCURRED ON THREE OCCASIONS. THE CONTACT MENTIONED THAT THE FAILURES OCCURRED AFTER THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 14V682000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 106,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10837623February 22, 2016WHEELS
I LIVE IN A NORTHERN AREA WHERE SALT IS USED TO DEICE ROADWAYS. I HAVE NOTICED THE CHROMED ALUMINUM RIMS ARE LOSING THE CHROME IN BIG STRIPS. I CANNOT KEEP AIR IN THE TIRES FOR MORE THAN 3 OR 4 DAYS AT A TIME BECAUSE THE CHROME AROUND THE TIRE INFLATERS WILL NOT SEAL CORRECTLY., ALSO THE RISK OF BEING CUT ON THE DEGRADING CHROME WHEN WASHING RIMS IS VERY DANGEROUS.IS THE CHROMING PROCESS AT FAULT AND IF SO WILL FORD REPLACE THESE DEFECTIVE RIMS/
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0