Lincoln MKX Complaints

1,418 consumer complaints on file.

#10735445July 21, 2015
ENGINE
AS I WAS GOING TO PULL OUT OF A PARALLEL PARKING SPOT, THE CAR IMMEDIATELY STALLED AND LOST ALL POWER WHILE IN DRIVE. I PLACED THE CAR IN PARK AND ATTEMPTED TO TURN THE CAR BACK ON. THE CAR TURNED BACK ON THEN AS I WAS ABOUT TO LEAVE THE PARKING SPOT AGAIN IT SHUT OFF IMMEDIATELY AS I PRESSED THE ACCELERATION. THIS IS VERY DANGEROUS AND LEFT ME OUT IN THE MIDDLE OF THE STREET WITH ON COMING TRAFFIC. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10734387July 15, 2015
FUEL/PROPULSION SYSTEM
I AM ORIGINAL OWNER OF 2007 MKX. RECEIVED RECALL NOTICE IN DEC.2014. UNABLE TO GET VEHICLE TO DEALERSHIP UNTIL 02/03/15. I HAVE NOT HAD MY VEHICLE SINCE THAT DATE. CORROSION AT FUEL TANK AND LEAKING. DLR INFORMED ME THE VEHICLE CANNOT BE DRIVEN. HE HAD NO IDEA WHEN THE PART(S) WOULD BE AVAILABLE. IT WOULD BE MONTHS. I WAS PROVIDED INITIALLY WITH VEHICLE FROM DEALERSHIP. AFTER WEEK OR SO I WAS HANDED OVER TO RENTAL AGENCY AT FORD'S EXPENSE. I AM NOW IN MY 3RD VEHICLE AS OF JUNE. HAVE CONTACTED FORD MOTOR COMPANY NUMEROUS TIMES SINCE EARLY FEB. WHO APOLOGIZES PROFUSELY AND SAY THEY DO NOT KNOW WHEN TANKS WILL BE AVAILABLE. THEY ARE AT MERCY OF THEIR SUPPLIER. NO DATES MAYBE LATE SUMMER. RECALL NOTICE INDICATES 3RD QTR. DEALERSHIP AS OF 7/7/15 SAYING FOURTH QTR. NO EXACT DATE OR TIME. I PURCHASED THAT VEHICLE FOR INTENDED USE WITH BUSINESS AND FAMILY. FAMILY MEMBERS UNDER 25 AND FREQUENT OUT OF TOWN FAMILY GUESTS CANNOT DRIVE THE RENTAL AND UNTIL EARLY JUNE PREVIOUS VEHICLES I HAD DID NOT MEET MY BUSINESS NEEDS. THIS HAS BEEN AN UNREASONABLE AND UNACCEPTABLE AMOUNT OF TIME. I AM VERY CONCERNED HOW MY VEHICLE WILL OPERATE AFTER HAVING BEEN IDLE FOR MANY MONTHS, NEARLY A YEAR. FORD MOTOR SHOULD PURCHASE THESE VEHICLES AT FMV WITH ADDITIONAL AMOUNT COVERING THE RENTAL PAYOUTS AND THE INCONVENIENCE THROUGH THEIR UNKNOWN REPAIR DATE. THEY MIGHT STILL HAVE SATISFIED CUSTOMERS. ONLY OFFER THEY HAVE COME UP WITH IN EARLY APRIL HAS BEEN DEALER VALUE + $2500.00 TOWARDS ANOTHER FORD PRODUCT. NOT ACCEPTABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10732056July 6, 2015
SERVICE BRAKES, WHEELS
LOUD GRADING NOISE FRONT PASSAGE WHEEL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10732146July 6, 2015
SEATS
THE DRIVERS AND PASSENGER SEATS TILT BACKWARDS DURING ACCELERATION (USUALLY HARD START). THE SEATS WOULD ALSO TILT FORWARD ON HARD BRAKING. AFTER SOME RESEARCH ONLINE, I FOUND A LOT OF FORD AND LINCOLN OWNERS COMPLAINING ABOUT THE ISSUE ON BOTH LOW AND HIGH MILEAGE CARS. IT SEEMS TO BE A COMMON PROBLEM ON ALL LINCON MKX AND FORD EDGE. IT SEEMS FROM THE COMMENTS ON VARIOUS ONLINE FORUMS THE PROBLEM IS MORE COMMON IN CARS WITH POWER SEATS. I AM AFRAID THAT WITH THE "PLAY" IN THE SEAT TRACKS, THE CAR WOULD BECOME UNSAFE DURING AN ACCIDENT. IT SEEMS SOME FORD DEALERSHIP ARE AWARE OF THIS ISSUE ALREADY AND CONSIDER IT "NORMAL" BEHAVIOR, SOME ARE FIXING IT UNDER WARRANTY. OWNERS WITH NO WARRANTY ARE EXPOSED TO POTENTIALLY DANGEROUS DEFECT OF THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10726585June 22, 2015
FUEL/PROPULSION SYSTEM
THE GAS TANK HAS CORRODED SO I HAVE GAS LEAKING UNDER MY VEHICLE. THE MAINTENANCE MAN TOLD ME I COULD NOT DRIVE IT DUE TO DANGER OF A SPARK AND FIRE RISK. THE 2007 AND 2008'S HAVE THIS SAME PROBLEM WHICH ARE RECALLED SO WHY AREN'T THE 2009'S AS WELL. IT IS THE SAME FAULTY GAS TANK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10730066June 18, 2015
ELECTRICAL SYSTEM
ELECTRICAL SHORT IN THROTTLE BODY. THE VEHICLE WOULD STOP AT ANYTIME WHILE DRIVING. PULLED OFF STREET AND RE-STARTED. INCIDENT HAPPENED FOUR TIMES.....UPDATED 07/23/15 *BF *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10725007June 10, 2015
AIR BAGS, FUEL SYSTEM, GASOLINE
LETTER FROM SENATOR KLOBUCHAR ON BEHALF OF CONSTITUENT RE AN AIR BAG RECALL OF HIS LINCOLN MKX (ATTN: CACJE HENDERSON). *SMD THE CONSUMER STATED HE RECENTLY CAME ACROSS A RECALL CONCERNING A POSSIBLE FUEL TANK CORROSION LEAK; RECALL # 14V682000. THE CONSUMER STATED HE WAS NEVER NOTIFIED ABOUT THE RECALL. *JB THE REQUESTED TO HAVE THE AIR BAG DEACTIVATED. UPDATED 09/19/16.*JB UPDATED 12/14/16.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10724552June 10, 2015
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2007 LINCOLN MKX. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V682000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PART NEEDED WAS NOT AVAILABLE TO SCHEDULE A RECALL REPAIR WITHIN A REASONABLE TIMEFRAME. THE DEALER WAS UNABLE TO SERVICE THE RECALL FOR MONTHS DUE TO THE MANUFACTURER NOT NOTIFYING THEM OF THE RECALL. THE CONTACT DID NOT RECEIVE A LETTER FOR AN EXTENDED PERIOD OF TIME. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 8/27/15*CN UPDATED 10/19/2017*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10724294June 9, 2015
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2007 LINCOLN MKX. THE CONTACT STATED THAT A CRACK AND EXCESSIVE CORROSION DEVELOPED ON THE FUEL LINES. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN INDICATED THAT THE PART NEEDED WAS NOT AVAILABLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT REPAIR SHOP FOR FURTHER INSPECTION AND DIAGNOSIS. THE CONTACT WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V682000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 62,895.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10722414May 30, 2015
POWER TRAIN
GOING DOWN THE STREET WHEN ALL OF A SUDDEN THE CAR GIVE A BIG HICCUP, THEN JUST A FEW FEET MORE, ANOTHER BIG HICCUP, THEN HAD NO POWER, COULD PRESS THE GAS PEDAL TO THE FLOOR, AND NOTHING, LUCKILY WAS ABLE TO PULL IT OFF THE STREET, OUT OF THE WAY OF TRAFFIC, HAD WE BEEN GOING FASTER, AND BEEN ON A BUSY HIGHWAY, COULD HAD BEEN FATALLY INJURED BY A CAR TRAVELING BEHIND US AT A GREATER SPEED. THE OPEN WRENCH SIGN CAME UP ON THE INSTRUMENT PANEL, INDICATING POWERTRAIN PROBLEM. LUCK FOR US, A DEPUTY CAME ALONG, AND ASK TO HELP, HE SAID TRY TO RESTART IT, WE HAD SIT FOR ABOUT 5 MINUTES, THE OPEN WRENCH LIGHT WAS GONE, AND THE CAR WE COULD DRIVE ON HOME, TOOK TO THE PLAZA LINCOLN DEALER THE NEXT DAY, AND THEY RAN THE COMPUTER TEST AND THE PINPOINT TEST AND COULD NOT FIND ANYTHING, BUT I HAVE FOUND ON THE INTERNET, THIS IS A COMMON PROBLEM! I GUESS WE HAVE TO HAVE PEOPLE KILLED BEFORE ANYONE WILL DO A RECALL ON THIS PROBLEM, SAD MONEY IS MORE IMPORTANT THEN PEOPLE'S LIVES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10721117May 23, 2015
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2008 LINCOLN MKX. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THERE WAS A FUEL ODOR INSIDE THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL TANK NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V682000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10721065May 22, 2015
UNKNOWN OR OTHER
WHILE DRIVING ON A HWY IN HOUSTON, TEXAS WITH NO OTHER VEHICLE AROUND ME UNEXPECTEDLY THE REAR SUNROOF GLASS SHATTERED ALONG THE FRONT EDGE. THERE'S AN INSURMOUNTABLE AMOUNT OF COMPLAINTS RELATED TO THIS ISSUE FOR LINCOLN AND FORD AND YOU CAN CHECK AT HTTP://WWW.CARGURUS.COM/CARS/DISCUSSION-T37305_DS520649. THIS IS A SERIOUS SAFETY ISSUE BECAUSE THE PIECES OF GLASS FALL INSIDE THE CAR AND CAN HARM OCCUPANTS. I TRIED TO REASON WITH LINCOLN CORPORATION WITHOUT SUCCESS. THEY CLAIMED THAT AN OBJECT HIT THE GLASS BUT IF THE GLASS IS CLOSED, IS FLAT AND THERE'S NO WAY AN OBJECT CAN HIT IT. I WISH I COULD SEND PICTURES BUT HAVE NO WAY OF DOING SO UNLESS I HAVE A VALID EMAIL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10716531May 14, 2015
POWER TRAIN
I RECENTLY FILED A COMPLAINT ABOUT THIS TRUCK NOT ACCELERATING IN TRAFFIC AND REPLACED THE TURBO SPEED SENSOR APROX 1 MONTH PRIOR TO THIS. THIS TRIP ENGINE LIGHT FLASHED ON AND CAR STRUGGLED TO ACCELERATE, I ASSUMED SAME ISSUE, PUT IT IN CRUISE CONTROL, CAR STABILIZED FOR ABOUT 3 MILES THEN STARTED JERKING FORWARD, I TOOK CRUISE OFF, AND WHOLE TRUCK STOPPED ACCEL, THEN ENGINE LIGHT CAME ON AND THEN ENTIRE TRUCK SHUT DOWN! NO POWER STEERING, NO HEAT, NO NOTHING! I PULLED INTO ON RAMP V SECTION TO GET OUT OF SLOW LANE (I95S) IT WAS 6:20 AM SO STILL DARK. VERY DANGEROUS! KNOWN ISSUE WITH THIS TRUCK. HAD TO GET TOW. HE CHANGED PRICE FROM $75 $4 AMILE TO $175 $4 A MILE AS SOON AS MY TRUCK WAS ON HIS CARRIER. DEALERSHIP SAID IF TRUCK HAD CAUGHT FIRE IT'D BE A RECALL. FIX COST ME $1100 PLUS $465 FOR RENTAL CAR, THEN AFTER REPAIR I GOT HOME WITH TRUCK, NEXT AM I STARTED IT AND ENGINE LIGHT ON WITH CODE DISPLAY SAYING EXHAUST ISSUE CATALYTIC CONVERTER OR OXYGEN SENSOR OR PISTONS. I TRIED TO TRADE TRUCK NOONE WILL TAKE IT!! FIX IS 299-???? SERIOUS ISSUE AND VERY DANGEROUS VEHICLE!!!!!!!!!!!!!!!!!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10716232May 13, 2015
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2007 LINCOLN MKX. WHILE PARKED, THERE WAS A FUEL ODOR OUTSIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL TANK NEEDED TO BE REPLACED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V682000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE AND WOULD NOT BECOME AVAILABLE DUE TO THE MANUFACTURER OF THE PART NO LONGER BEING IN BUSINESS. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 129,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10715143May 7, 2015
ELECTRICAL SYSTEM
MULTIPLE LOW BEAM HEADLAMP HARNESS PLUGS HAVE MELTED. OTHER RUNNING LIGHT PLUGS HAVE ALSO SHOWN HEAT DAMAGE AND CAUSED THE LIGHT TO FAIL TO WORK. BULBS ARE NOT FAILING BUT THE RECEPTACLE/PLUG WHERE THEY CONNECT TO THE VEHICLE SHOWS HEAT DAMAGE AND MELTING UNTIL THE LIGHT LOOSES CONNECTION. I HAVE REPLACED BOTH LOW BEAM HEADLIGHT PLUGS ALREADY AND AM GETTING READY TO REPLACE THEM AGAIN. THIS BULB/PLUG DESIGN PROBABLY AFFECTS OTHER MODELS AND PROBABLY OTHER MANUFACTURERS TOO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10715032May 6, 2015
SERVICE BRAKES
SAME AS ALL THE OTHER COMPLAINTS REGARDING THIS PROBLEM. I WENT TO STOP AT A 4 WAY STOP AND MY BRAKES WERE HARD THAN HISSED AND WENT WAY DOWN TO THE FLOOR. I WAS NOT ABLE TO STOP AT THE STOP SIGN AND I THANK GOD NO ONE WAS IN FRONT OF ME. AFTER HAVING THE BRAKES INSPECTED AND ASSURED THAT THEY WERE OK THE PROBLEM PERSISTED. NOW MY CAR IS GOING TO SIT UNTIL I CAN FIGURE OUT WHAT TO DO NEXT. THIS IS A VERY DANGEROUS PROBLEM! BRAKES ARE A NECESSITY AND DEATH OR INJURIES NEED TO BE AVOIDED NOW! PLEASE PLEASE INVESTIGATE THIS PROBLEM BEFORE SOMEONE GETS HURT OR DIES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10714547May 4, 2015
ELECTRICAL SYSTEM
AFTER CLOSING THE DRIVERS DOOR THE CAR DETECTS AND SAYS THE DOOR IS STILL OPEN. AFTER NUMEROUS ATTEMPTS OF CLOSING THE DOOR...SOMETIMES IT WILL GO OFF. NOW, THE LIGHT STAYS ON CONSTANTLY. THIS SEEMS TO BE HAPPENING ON THE LINCOLN MKX AND THE FORD EDGE (SAME TYPE VEHICLE) AND HAS BEEN FOR YEARS. THIS IS A SAFETY ISSUE AND NEEDS TO BE ADDRESS WITH A RECALL FOR FORD AND LINCOLN WHICH IS CHARGING CUSTOMERS UP TO $500.00 IN SOME CASES TO REPAIR THESE FAULTY SWITCHES/SENSOR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10713914April 30, 2015
ENGINE
ENGINE DIED, MESSAGE ON SCREEN SAID [NO KEY DETECTED].I MANAGED TO PULL OVER TO SHOULDER AND STOP. CAR RESTARTED. TOOK CAR TO LINCOLN DEALER THE NEXT MORNING. THEY SAID THEY COULDN'T FIND ANY REASON FOR THE PROBLEM. STILL VERY CONCERNED AND THAT IT MAY HAPPEN AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10713234April 27, 2015
POWER TRAIN
I WAS DRIVING ABOUT 55 TO 60 MPH, JUST OFF HIGHWAY, WHILE MY MKX ALL OF SUDDEN LOST ALL POWER. THE VEHICLE WAS STILL MOVING, HOWEVER, STEPPED ON THE GAS PEDAL, THE CAR WAS NOT GAINING ANY SPEED. I MANAGED TO PULL OVER IMMEDIATELY TO AVOID REAR-ENDED AND SHUT OFF THE ENGINE. AFTER A FEW MINUTES, TRIED TO START THE VEHICLE, IT SOUNDED NOSIER THAN USUAL BUT IT SEEMS WORKED FINE. THE WEATHER CONDITION IS NICE AND SHINY. I WAS ON THE ROAD FOR ABOUT 1.5 HOURS, RUSH HOUR WITH ABOUT 30 MIN BUMPER TO BUMPER. MY MKX IS A 2011 MODEL WITH 51000 MILES. I GOOGLED THIS ISSUE AND FOUND OUT "FORD MOTOR COMPANY (FORD) IS RECALLING CERTAIN MODEL YEAR 2012-2014 FORD EDGE AND LINCOLN MKX VEHICLES MANUFACTURED SEPTEMBER 2, 2010, TO NOVEMBER 30, 2013. THE FORD RECALL NUMBER IS 14S10" FOR THE SAME PROBLEM I WAS EXPERIENCED. WHY MKX 2011 MODEL IS NOT INCLUDED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10712366April 23, 2015
ELECTRICAL SYSTEM, STRUCTURE:BODY:DOOR
TL* THE CONTACT OWNS A 2009 LINCOLN MKX. THE CONTACT STATED THAT THE AUTOMATIC RELEASE BUTTON FAILED TO RESPOND. IN ADDITION, THE CONTACT STATED THAT THE DOOR AJAR WARNING LIGHT ILLUMINATED AND THERE WERE NO DOORS OPENED. THE CONTACT ALSO NOTICED THAT THE TRUNK DOOR WAS NOT AUTO RELEASING UPON COMING DOWN AND WHICH COULD CAUSE AN INJURY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 115,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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