Lincoln MKX Complaints

1,418 consumer complaints on file.

#11445223December 28, 2021
POWER TRAIN
While driving between 35 to 60 the car is very noisy in Gear. checked all fluids and under carriage and it’s leaking oil from the ptu
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11445230December 28, 2021
UNKNOWN OR OTHER
Dual climate control only heating on passenger side driver’s side is not heating it has 115000 it’s a 2007 mkx it is also leaking fluid from the ptu the car is only 10 months old this is ridiculous ford should be issuing recalls for these as there are many people that have the same complaints for the faulty parts someone is going to get hurt if ford doesnt recall these parts
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11444541December 21, 2021
STEERING, ELECTRICAL SYSTEM
While driving, there is an electrical issue that is causing warning alarms to go off for hill-descend control, advance-trac traction control, etc. During this time, there is also a complete loss of power steering and making the vehicle almost impossible to turn. The first incident happened on November 26, 2021 around 7pm were I was able to stop prior to hitting a building. I shut the vehicle off and back on again and the power steering was now working. I was unable to get Lincoln to tow the vehicle because it was "too far" from the roadside tow drivers service area. On the same day, I drove it the rest of the way home but upon exciting the highway around 7:30pm, the power steering again went out and I was able to stop the vehicle prior to going into the ditch next to the road. I had it towed to a Lincoln dealer in Wixom, Michigan but over the weekend could not locate the vehicle and at that point I was talking to an Advisor with Lincoln. They told her it would be at least 5 weeks before they could even look at the vehicle so per her recommendation, it was towed to Lafontaine Lincoln in Flushing, Michigan. It was in the shop until Wednesday, December 15th. I was informed they changed out the steering rack and pinion but was given no paperwork because they told me it was all covered under warranty. On December 21, 2021 while driving on Linden Road in Fenton, Michigan, it did the same thing with my wife driving and resulted in a compete loss of power steering and she went into the oncoming lane around a bend before she was able to get the vehicle stopped. Luckily there was no oncoming traffic. I will be having it towed again to the dealership. Luckily for me, these incidents have only resulted in near-miss situations but this is a major issue and will result in serious accidents if it hasn't already.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11443824December 14, 2021
WHEELS:LUGS/NUTS/BOLTS/STUDS
The contact owns a 2016 Lincoln MKX. The contact stated that while the vehicle was at the dealer for routine maintenance, the dealer informed the contact that the lug nuts needed to be replaced due to the lug nut edges being rounded. The vehicle was not repaired. The contact had safety concerns if the vehicle had a flat tire in a rural area or in cold weather conditions where the lug nuts could not be removed with a lug wrench to replace a flat tire. The manufacturer was made aware of the failure. The failure mileage was 20,963.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11443238December 9, 2021
POWER TRAIN
I have a 2012 Lincoln MKX and a piece of the transmission broke off while I was driving on the highway at night. I was able to get the vehicle to the shoulder but this could have caused a serious accident even resulting in fatalities. I have contacted the dealership but he is not cooperating and says that he is going to do nothing about it. I have an estimate from the repair where I had to have the vehicle towed. There were no type of warning lights at all on the dash board.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11442851December 6, 2021
UNKNOWN OR OTHER
Transmission shudders at various shift points but mostly during slight increase in acceleration between 40 to 55 MPH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11442287December 1, 2021
POWER TRAIN
11.30.2021 REVERSED OUT OF DRIVEWAY, SHIFTED INTO 'DRIVE'. STOP SIGN AT INTERSECTION AND TURNED LEFT ONTO STREET. THE TRANSMISSION LUGGED, NOT IN GEAR, THE RPMs RAN HIGH (ON DISPLAY) AND THEN RE-ENGAGED AND INTO FORWARD MOTION. NO WARNING LIGHTS OR SOUNDS. CLEAR DAY, 60d, FORTUNATELY NO TRAFFIC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11442136November 30, 2021
SERVICE BRAKES
Brake pedal went to the floor causing crash. Inspected by the insurance company. No warning lamps came on
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11441257November 22, 2021
UNKNOWN OR OTHER
The contact owns a 2013 Lincoln MKX. The contact stated that while driving at approximately 60 MPH, the brake pedal was depressed and traveled to the floorboard. In addition, the brake pedal needed to be pumped several times for the brakes to operate. The failure recurred three times. The vehicle was taken to the dealer and then to an independent mechanic where the failure was undetermined. The vehicle was taken to the dealer where a diagnostic test was not performed. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 45,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11441196November 21, 2021
BACK OVER PREVENTION: CAMERA SYSTEM
The back up camera is not working. Sometimes ithe view is perfect color, etc. Other times the view is upside down and other times, toitally out of focus or the screen is black & says check with dealer. It is a safty hazard, expecially at night when backing up. The Ford dealer says the camera needs replacing.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11440840November 17, 2021
SERVICE BRAKES
My brakes failed. I did not have a vehicle crash. I was pulling out of a parking lot and I was far enough behind the other car to avoid an accident. I took my 2013 Lincoln MKX to the Lincoln dealer and found that there is a 13no2 bulletin but it does not include my car even though they found that the brake booster is bad. I received no notice regarding this problem from Ford and no message on my car. There were no warning messages. I have 47,000 miles on my car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11439989November 10, 2021
SERVICE BRAKES, HYDRAULIC:POWER ASSIST:ELECTRIC:CONTROL MODULE
The contact owns a 2011 Lincoln MKX. The contact stated while driving approximately 40 MPH, the brake pedal depressed and went to the floorboard. There were no warning lights illuminated. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The contact stated that the brake booster was repaired in August 2020 under a Customer Satisfaction Program. The failure mileage was 70,740. THE CONSUMER STATED THE FAILURE WAS CAUSED BY THE ABS MODULE. THE FAILURE WAS NOT COVERED UNDER WARRANTY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11440060November 10, 2021
POWER TRAIN
The contact owns a 2013 Lincoln MKX. The contact stated that while driving at various low speeds, a burning odor was detected. The burning odor affected the contact's asthma. Additionally, there was fluid leaking onto the garage floor. The vehicle was taken to an independent mechanic and diagnosed with fluid leaking from the transfer case. The vehicle was not repaired and remained with the mechanic. The dealer was made aware of the failure and referred the contact to the manufacturer. The manufacturer was made aware of the failure and informed the contact that there was no recall associated with the VIN and due to the age of the vehicle, it was not covered. The manufacturer advised the contact to have the vehicle repaired by the dealer, and the dealer could request financial assistance on the contact's behalf. The failure mileage was approximately 20,000. Vehicle has not been repaired.*JB
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11438436October 27, 2021
UNKNOWN OR OTHER
Vehicle Leased for 36 months December, 2016. 3 miles on it. At end of lease then purchased the vehicle with a Lincoln Premier Warranty. June 2021 the passenger side dashboard began to lift from its mounting and bubbling up and sort of waffeling across the top of the dashboard then migrating toward the Airbag assembly. Complaint made to Lincoln June 2021. Instructed to take it to a local Lincoln Dealer. Dealer indicated repair would cost some 5 to 6 thousand dollars and that it was not covered under any warranty. Current vehicle mileage: 17,200. Making things worse is that the Airbag is integral to the dashboard. Further lifting and/or peeling off would necessarily present a serious safety and possibly functional hazard, let alone cosmetic features. This is a luxury SUV (Lincoln MKX Black Label) costing approximately 75 thousand dollars, by no means Chump Change. A verbal complaint to Lincoln Customer Service late August 2021. It was indicated this item was NOT covered under warranty and be a total cost to the owner. Not good enough! My position is that is was a manufacturing defect. This whole issue was covered in a certified letter to Lincoln Customer Service September 15, 2021; as yet no reply or resolution from Lincoln.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11438074October 25, 2021
AIR BAGS
2018 LINCOLN MKX. CONSUMER WRITES IN REGARDS TO AIRBAG MALFUNCTION SAFETY RECALL. THE CONSUMER STATED THE VEHICLE WAS PURCHASED IN AUGUST OF 2018, WITH A RECTANGULAR HOLE CUT INTO THE CARPET. THE HOLE WAS LOCATED UNDER THE FRONT PASSENGER SEAT EXPOSING THE WIRING HARNESS. THE CONSUMER STATED THE CRPET WAS REPAIRED, BUT THE VEHICLE EXPERIENCED UNEXPLAINED INTERRUPTIONS IN CERTAIN ELECTRICAL COMPONENTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11437669October 21, 2021
SERVICE BRAKES, HYDRAULIC:POWER ASSIST
LINCOLN MKX SUDDENLY HAD A HARD PEDAL AND CHECKED FOR THE POSSIBLE FLUID LEAKS AND BLEED THE SYSTEM. NO BRAKE FLUID LEAKS WERE FOUND. IT HAS BEEN INCORMED THIS COULD BE A BRAKE BOOSTER OR ABS PUMP ISSUE, ALMOST CRASHED MY VEHICLE IN A HIGHWAY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11436105October 8, 2021
SERVICE BRAKES
Brake pressure loss without warning
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11435723October 6, 2021
ELECTRICAL SYSTEM
The contact owns a 2016 Lincoln MKX. The contact stated that the vehicle failed to start. The vehicle was taken to an independent mechanic who replaced the battery and indicated that the gear selector indicator on the gauge cluster and shifter buttons remained illuminated while the vehicle was off causing the battery to drain. The cause of the failure was not determined. The local dealer and manufacturer were notified of the failure. The failure mileage was 85,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11435729October 6, 2021
BACK OVER PREVENTION: CAMERA SYSTEM
The contact owns a 2012 Lincoln MKX. The contact stated that while reversing the vehicle, the backup camera was inoperable. The vehicle was taken to the local dealer who replaced the backup camera assembly and the failure was remedied. The manufacturer was not notified of the failure. The failure mileage was 109,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11435249October 2, 2021
SERVICE BRAKES
I had to slam on the brakes due to a driver pulling out in front of me without looking. The brakes went to the floor and I had difficulty getting the car stopped. I took it in to my mechanic and they diagnosed as a master cylinder, which I had replaced 7 months prior for a similar incident. But, replacing the master cylinder didn’t solve the problem. After more work, they replaced the entire ABS system for the rear brakes ($1900). I drove it 3 times and the brakes locked up on their own while I was driving at 60 miles an hour. When we got to the side of the road, smoke was billowing out of the brakes and the car would not move even though we were pushing the gas. We had the car towed ($300) back to the mechanic. They said the brake fuel line had gotten clogged and the front master cylinder needed to be replaced ($900). Drove twice and same issue, this time smoke billowing out of rear brakes. All brake fluid has completely drained and car needs to be repaired again. It is not drivable, so we will have to have it towed again. I’m so frustrated because this is extremely dangerous and I am stuck with a vehicle that seems to be irreparable and not drivable. Shame on Ford for not recalling this when it is obviously such an issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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