Lincoln MKX Complaints

1,418 consumer complaints on file.

#11484856September 16, 2022
FUEL SYSTEM, GASOLINE
The contact owns a 2007 Lincoln MKX. The contact received notification of NHTSA Campaign Number: 14V682000 (Fuel System, Gasoline). The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the vehicle was taken to the dealer for the recall repair; however, the dealer was waiting for approval from the manufacturer to perform other unknown repairs due to corrosion near the fuel tank. The vehicle remained unrepaired at the dealer for 28-days. The manufacturer was made aware of the failure. The failure mileage was approximately 195,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11484035September 12, 2022
ELECTRICAL SYSTEM
The contact owns a 2016 Lincoln MKX. The contact stated that the vehicle failed to start after several attempts. The contact's husband replaced the battery, and the vehicle restarted; however, the failure reoccurred twice. The contact stated that the vehicle would not start. The dealer was notified of the failure and referred the contact to the manufacturer. The vehicle was not diagnosed or repaired. The contact associated the failure with NHTSA Campaign Number: 19V809000 (Electrical System). The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline. The failure mileage was approximately 122,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11482444September 1, 2022
ENGINE, SUSPENSION, UNKNOWN OR OTHER
I have had fairly issues with overheating and have had several repairs done including: 12/29/2019 - Radiator Fan Assembly and Electric Fan Motor Replacement 10/02/2021 - Replace Thermostat and Gasket & Replace Coolant Recovery Tank 8/9/2022 - Installed Module, Control, Sensors and Fuel Filler (all done with regards to presumably fixing the overheating and RPM fluctuation while overheating) I paid $3K for the August 2022 repairs and they told me they could not replicate the issue but believe that the repairs are related to the problems I am experiencing. I use my car to drive to periodically drive to another town (60 miles away) and then to drive to the airport for work (about 25 miles). After August, I took my car on the 60 mile drive and 30 miles in, the car started overheating. I called the Ford dealership and they told me to check the radiator (it was full and slightly bubbling). The idea of driving a vehicle that is not safe (not going to make it to my destination after repairs intended to do so) is terrible. When I got back home (terrified after having to drive the same car back 60 miles later that evening), I took the car back to the same Ford dealership. After a couple of days, they told me they THINK it is the internal water pump. When I asked them if that would guarantee the fix, they said NO because no codes are showing up and there are no other signs of overheating (so it SHOULD be the internal water pump). This does not seem right to me. The car has electronic sensors everywhere and the dealership put me back on the road with a car that started to overheat within 30 miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11482260August 31, 2022
UNKNOWN OR OTHER
8/31/22 While I am driving, at 25 miles per hour in my neighborhood, or 45 mph through town, or 65 mph on the freeway, without any warning there occasionally will be an EXTREMELY LOUD BANG!! I actually duck down and cover my head for fear a huge rock has come through the windshield. Or a double-barreled shotgun was aimed at my car, or a major jetliner had fallen out of the sky and landed on my roof. Only to look up and see no damage whatsoever, but the shrill, high pitched ring piercing my ears. The radio won't respond, the gps won't respond, the heater or AC won't respond. The sound continues for as long as it takes to get to my destination. When I return to my car the next time, EVERYTHING WORKS FINE, and no high pitched ring. I have seen others' notes on this topic say it is the radio/speakers. This BANG occurs for me even when I am NOT using the radio or media. However, my cell phone auto connects each time I turn on the engine. I will today 8/31/22 disconnect my cell phone and see if the bluetooth makes this terrible connection. I see no evidence that anyone has found a repair for this. Also, other notes have stated they think this is related to temperatures above 73 F degrees. I have experienced this BANG at all temperatures. The latest time it occurred while I was in the middle of a left hand turn through a busy intersection with off-work traffic in all lanes, I almost went into the ditch!! No, there are no warning lights or sounds before this happens. No, I have not been able to reproduce this sound at will. YES, THIS IS A SEVERE SAFETY PROBLEM. IF THE DRIVER'S HEAD IS DUCKING DOWN DURING THE BANG, WHO'S STEERING THE CAR? Please, someone, is there a fix?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11482015August 30, 2022
POWER TRAIN, ENGINE, UNKNOWN OR OTHER
Vehicle loses power, steering and braking without warning. Orange wrench alert illuminates. Car must be shut off and restarted. Very dangerous condition. Several other complaints online. This has happened twice, luckily at low speeds and little traffic.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11481754August 29, 2022
POWER TRAIN
The contact owns a 2012 Lincoln MKX. The contact stated while driving at various speeds, the accelerator pedal was depressed but the vehicle failed to respond. The All-Wheel Drive (AWD) warning light and the power train warning light were illuminated. The contact stated that he veered to the side of the road and turned off the vehicle and waited for 15-20 seconds. The contact then continued driving; however, the failure recurred increasingly. The vehicle was taken to an independent mechanic who test drove the vehicle and informed the contact that they could not duplicate the failure. The dealer and the manufacturer were notified of the failure and informed the contact that the vehicle could not be repaired under an unknown NHTSA Campaign because the VIN was not included. The vehicle was not diagnosed or repaired. The failure mileage was approximately 97,400.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11481454August 26, 2022
SERVICE BRAKES, HYDRAULIC
The contact owns a 2013 Lincoln MKX. The contact stated that on several occasions while the brake pedal was depressed, extreme pressure was needed to stop the vehicle. No warning lights were illuminated. The vehicle was taken to a Mr. Tire to be diagnosed. The contact was informed that the brake booster needed to be replaced. The vehicle was not repaired. Neither the dealer nor the manufacturer was notified of the failure. The failure mileage was approximately 96,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11478858August 11, 2022
UNKNOWN OR OTHER, LANE DEPARTURE: BLIND SPOT DETECTION
No sensor on this year of Lincoln However front blind spot between windshield and rear view outside mirror is horrible which resulted in my accident 2 days ago...I have 2 witnesses that can confirm such difficulty seeing while turning
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11476856August 1, 2022
SERVICE BRAKES, HYDRAULIC
The contact owns a 2011 Lincoln MKX. The contact stated that upon starting the vehicle, the brake pedal depressed to the floorboard. There was no warning light illuminated. The vehicle was taken to the dealer to be diagnosed. The contact was informed that the brake needed to be serviced. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 108,400.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11475438July 23, 2022
SERVICE BRAKES
Brake pedal will go all the way to floor. Very soft pedal. For over a year we have talked to the dealers around Home. They all say Ford and Lincoln don’t have a problem. I talked to Lincoln concierge and she said if it became a safety issue to contact a dealer. It was still on the csp recall at the time. But I was told it expired. I paid to get the car worked on and had a pedal again. Now it’s back to the floor. Backing up a lot and putting on brakes doesn’t help this time. Now ford says yes they had a problem but it expired a year ago. I don’t drive this car every day. It now has 70700 miles. It had 52000 when I bought it 3 years ago. But to me brakes are important. I had to stop quickly in traffic and stopped in the intersection and luckily didn’t have an accident. It should be repaired without cost to me. It is a very serious problem. I’m also calling NTSB with this information to see how many crashes that there has been
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11475363July 22, 2022
UNKNOWN OR OTHER, ELECTRICAL SYSTEM
Bad APIM module
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11470718June 23, 2022
VEHICLE SPEED CONTROL, POWER TRAIN
MKX has 75000 miles on it and the tss and oss sensors have gone out. Car goes into limp mode and will barely move, it shifts very hard, speed odometer quits and all the warning lights come on. If you stop let it sit and restart car it resets issue but you never know when it will happen again. It can happen at cruising speed or at start of car. VERY unsafe
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11469039June 13, 2022
AIR BAGS
I sold this vehicle over three years ago to Enterprise Car Sales in Santa Clara, CA. I have responded to these recall statements without success. Please tell me what I need to do ??
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11468704June 10, 2022
AIR BAGS
Takata recall. The contact owns a 2010 Lincoln MKX. The contact received notification of NHTSA Campaign Number: 21V158000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11466588May 29, 2022
AIR BAGS
I purchased the vehicle a few months ago from a small used dealership in Anderson, SC. The seller/owner raved about the condition of the car and all seemed well until after the purchase when I discovered there was an Open Recall for the driver's airbag. However, when I contacted the local Ford dealership and the NHTSA website I found there is "No Remedy" available from Ford. According to various websites, I find that the risk factor is listed as RED due to the extreme temp variation and perpetual humidity in South Carolina, but some state is getting these replacement bags, though not here. We do not have a garage or carport so the car is outside and subject to all the variations constantly. I can find no means of notifying Ford that I am the new owner of this VIN so will never receive the mandated mail notification. I am elderly and do not believe I should have to wait until there is an explosion in order to get some action. Takata cannot be the only manufacturer of airbags. My vehicle needs to be made safe NOW and not THEN. Somehow I would bet that a bag is available if I were able to afford it on my own.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11466366May 27, 2022
AIR BAGS
The contact owned a 2010 Lincoln MKX. The contact stated while driving at 30 MPH and crossing an intersection, another vehicle crashed into the passenger’s side of the vehicle and pushed the vehicle into oncoming traffic. As a result, another vehicle crashed into the driver’s side of the vehicle. The contact was knocked out unconscious. The contact was later informed that the driver’s side air bag had exploded and projected sharp fragments that caused injuries to her body. The contact was transported to the hospital with the assistance of emergency units. The contact was diagnosed with a subdural hematoma on both sides of the brain, six broken ribs, bruised sternum, subdural hematoma on the right breast, knee injuries, neck stenosis, bruises on the ankle, and on the entire right side of the body. Additionally, the contact sustain brain hemorrhage that required brain surgery. A police report was filed. The vehicle was towed to a tow lot where it was totaled. The dealer and the manufacturer were not notified of the failure. The failure mileage was approximately 133,000. The contact stated that the passenger side airbags were replaced. While waiting for the parts to replace the driver side airbags, the accident occurred and caused harm to the contact.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11466118May 25, 2022
SERVICE BRAKES, HYDRAULIC
The contact owns a 2012 Lincoln MKX. The contact stated while driving approximately 45 MPH, there was a brake booster fault and the contact depressed the brake pedal to the floor. There were no warning lights illuminated. The vehicle was taken to a local dealer who diagnosed the failure with the brake booster. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 138,300.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11465444May 20, 2022
SEAT BELTS
The seatbelt On the driver side doesn’t work it will not come out cannot clamp on it has been looked at by an independent service technician there were no warning lights came on The service center said the seatbelt and it parts has to be replaced
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11462476April 27, 2022
POWER TRAIN, VEHICLE SPEED CONTROL
The car speed decelerating. I was driving on Freeway going 75 miles yellow wrench came on car decelerated to 45 miles an 18 wheeler was behind me and couldn’t stop almost hit me thankful the opposite lane was free and he was able to change lanes in time. Once lane decelerates it shut completely down. This could have cost me my life. The vehicle is in the shop took it before and because the light don’t stay on they can’t read it . I seen where there was a recall on the body throttle in 2017 I didn’t own the vehicle then. The light only appeared right before it decelerates this is the second time in 6 months the light never stays on. After the incident on Sat April 23; the light went off n the car drove smoothly but I cannot have this happening unexpectedly because this is too dangerous
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11460937April 15, 2022
SERVICE BRAKES, HYDRAULIC
The contact owns a 2012 Lincoln MKX. The contact stated while driving approximately 35 MPH, the brake pedal became firm and difficult to depress. There were no warning lights illuminated. The vehicle was taken to the local dealer, who diagnosed the failure to be brake booster and brake master cylinder failure. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 67,000. The contact stated the brake booster was replaced.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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