Lexus HS Complaints
149 consumer complaints on file.
- #10306243February 5, 2010SERVICE BRAKES, ELECTRIC
NOT SURE WHAT HAPPENED BUT THE CAR RAN INTO A BARRIER POLE WHILE TURNING INTO THE PARKING GARAGE. THE FRONT BUMPER WAS DAMAGED. I CANNOT TELL IF IT WAS A PROBLEM WITH BRAKE OR NOT. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10306268February 5, 2010SERVICE BRAKES, HYDRAULIC
WHEN AT A MID-SPEEDS (TYPICALLY 35 TO 50 MPH) AND ONE TRIES TO BRAKE ON A ROUGH, UNEVEN OR LOOSE GRAVEL SURFACE, THE CAR ACCELERATES AGAINST THE DRIVER'S BRAKING. THIS IS PARTICULARLY PROBLEMATIC WHEN MAKING A TURN FROM A BUMPY OR UNEVEN ROAD. THE ACCELERATION FORCE OVERPOWERS THE DRIVER'S BRAKING AND MAKES THE TURN DIFFICULT CAUSING THE DRIVER POTENTIALLY TO OVERSHOOT THE TURN. THIS ACCELERATION AGAINST BRAKING HAS ALSO OCCURRED ON STRAIGHT ROAD DRIVING WHEN ONE BRAKES FROM MID-SPEEDS ON UNEVEN, BUMPY OR LOOSE GRAVEL ROADS. THIS EVENT HAS OCCURRED REPEATEDLY IN SIMILAR CIRCUMSTANCES. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10306339February 5, 2010SERVICE BRAKES, HYDRAULIC
APPROACHING INTERSECTION USING BRAKE CAR ACCELERATED ON THREE SEPARATE INCIDENCES. 3,000 MILES ON CAR. ALL THREE INCIDENCES IN LAST 500 MILES. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10306428February 5, 2010SERVICE BRAKES, HYDRAULIC
WE OWN A LEXUS HS-250H THAT SEEMS TO HAVE A PROBLEM WITH THE BRAKING SYSTEM. ON UNEVEN OR BUMPY ROAD SURFACES WHEN THE BRAKES ARE APPLIED THEY DO NOT INITIALLY RESPOND. IT TAKES A SECOND BRAKING APPLICATION FOR THE STOPPING PROCESS TO BEGIN. THIS DEFECT HAS OCCURRED APPROXIMATELY 4 TIMES SINCE WE PURCHASED THE CAR IN SEPTEMBER, 2009. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10306563February 5, 2010SERVICE BRAKES, ELECTRIC
MY CAR HAS LOST BRAKING/SLIPPED 3 OR 4 TIMES IN THE SAME SPOT ON MY STREET WHERE THERE IS UNEVEN PAYMENT. I DRIVE THE NEW LEXUS HS250H... IT SOUNDS VERY SIMILAR TO THE PRIUS BRAKE RECALL. I HAVE HAD THE CAR 2 MONTHS. AFTER A COUPLE OF BRAKE PRESSINGS, THE BRAKES RESUME. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10306752February 5, 2010SERVICE BRAKES, HYDRAULIC
LEXIS HS250H 2010.....ON 4 DIFFERENT OCASIONS THE BRAKES FADE AND ALMOST CAUSED ME TO HAVE A REAR END ACCIDENT. I INFORMED LEXUS AND THEY SAID THERE WAS NOTHING WRONG. I HAVE OWNED A HYBRID CAR IN THE PAST AND THE BRAKES ON THAT CAR WORKED AS THEY SHOULD. THIS VEHICLE YOU CAN NOT TELL IF IT WILL STOP IN TIME. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10306184February 4, 2010SERVICE BRAKES, HYDRAULIC
BRAKES MOMENTARILY DON'T FUNCTION AS I DRIVE OVER UNEVEN ROAD. IT FEELS LIKE YOU ARE HYDRO-PLANNING(SKIDDING) EVEN THOUGH ROAD IS NOT WET. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10306110February 4, 2010SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
I PURCHASED A LEXUS HS250 IN OCTOBER 2009. SINCE THEN, I HAVE EXPERIENCED AT LEAST 6 OCCASIONS FROM THE END OF OCTOBER 2009 TO EARLY FEBRUARY 2010 IN WHICH I BRAKED WITH THE INTENTION OF COMING TO A STOP. THE VEHICLE BEGAN TO SLOW DOWN IN THE BRAKING PROCESS, THEN THE BRAKES STALLED FOR A FEW SECONDS BEFORE RESUMING THE BRAKING ACTION. IT IS UNEXPECTED AND DANGEROUS BECAUSE YOU DON'T KNOW IF YOUR BRAKES ARE COMPLETELY STALLING OR NOT. FOR A COUPLE OF SECONDS, EVERYTHING JUST GIVES WAY BEFORE THE BRAKES SEEM TO BEGIN WORKING AGAIN. IN THAT SITUATION, YOU DON'T KNOW WHETHER TO PRESS DOWN A SECOND TIME ON THE BRAKE OR TO PUMP THE BRAKE PEDAL OR NOT DO ANYTHING. WHEN THIS EVENT HAPPENS, YOU FEEL AS IF YOU HAVE ABSOLUTELY NO CONTROL OVER THE OPERATION OF THE VEHICLE, SIMILAR TO DRIVING ON A SHEET OF ICE, EXCEPT NONE OF THOSE SAFETY RULES SEEM TO APPLY HERE. THIS HAS HAPPENED ABOUT EVERY FEW WEEKS. I HAVE NOTICED THAT IT SOMETIMES HAPPENS WHEN I AM DRIVING OVER AN UNEVEN SURFACE, BUMP, OR A POTHOLE IN THE STREET WHILE BRAKING. WHILE I HAVE NOT BEEN INVOLVED IN A CRASH, IT HAS WORRIED ME THAT THIS COULD LEAD TO ONE. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10299616January 13, 2010VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 2010 LEXUS HS250H. THE CONTACT WAS DRIVING APPROXIMATELY 60 MPH ON NORMAL ROAD CONDITIONS WITH THE ACCELERATION CRUISE CONTROL FEATURE ACTIVATED. THE CRUISE CONTROL SYSTEM FAILED TO FUNCTION WHEN IT WAS DISENGAGED. THE ACCELERATION CONTINUED, FOLLOWED BY AN UNINTENDED INCREASE IN SPEED. THE DRIVER WAS ABLE TO SLOW THE VEHICLE DOWN. THERE WERE FOUR SEPARATE OCCASIONS THAT THE IDENTICAL FAILURES OCCURRED WITHOUT WARNING. THE VEHICLE HAS NOT BEEN REPAIRED FOR THE MALFUNCTION AT THIS TIME. THE CONTACT HAD CONCERN OF THE POTENTIAL SAFETY HAZARD. THE FAILURE MILEAGE WAS 2,000. UPDATED 2/26/10 *CN THE CONSUMER WAS INFORMED BY THE DEALER, THE CRUISE CONTROL WAS DESIGNED THAT WAY. UPDATED 05/10/10*JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0