Jeep Wrangler Complaints

18,838 consumer complaints on file.

#10380609February 4, 2011
ENGINE AND ENGINE COOLING:ENGINE
2007 JEEP WRANGLER. CONSUMER STATES THAT VEHICLE MADE A RATTLING NOISE WHILE ACCELERATING. SHE THOUGHT THAT HER VEHICLE SHOULD HAVE BEEN INCLUDED IN THE TRANSMISSION RECALL. *KB THE DEALER RECOMMENDED AN ENGINE BREAKDOWN AND INSPECTION. AFTER THE INSPECTION OF THE VEHICLE, THE CONSUMER WAS INFORMED THAT BASED ON THE INSPECTION REPORT, THE REPAIR OF THE ENGINE WAS DENIED. THE CONSUMER STATED HE WAS ACCUSED OF NEGLIGENCE BY MEANS OF IMPROPER/INSUFFICIENT LUBRICATION WHICH RESULTED IN ENGINE FAILURE DUE TO LACK OF OIL, DESPITE PROVIDING SUFFICIENT EVIDENCE OF PROPER VEHICLE MAINTENANCE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10380760February 4, 2011
FUEL SYSTEM, GASOLINE
ABOUT THREE MONTHS AGO FUEL STARTING SPILLING OUT OF VEHICLE DURING RE-FUELING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10380774February 4, 2011
ELECTRICAL SYSTEM
I TRIED STARTING MY 2006 JEEP WRANGLER ONE MORNING AND WHEN I PUT THE KEY IN THE IGNITION IT JUST ROLLED OVER. I REMOVER THE LOCK CYLINDER AND TOOK IT TO THE PARTS DEPARTMENT AT MY LOCAL JEEP DEALERSHIP. THEY TOLD ME NOTHING WAS WRONG WITH IT. UPON FURTHER INSPECTION THEY FOUND THAT THE PIECE CONNECTING THE KEY CYLINDER TO THE SWITCH HAD SNAPPED SOMEHOW. THEY INFORMED ME THE ONLY WAY TO REPLACE THIS CHEAP LITTLE PIECE WAS TO BUY A NEW $400 STEERING COLUMN ( NOT INCLUDING LABOR )AND THAT THIS IS THE THIRD ONE IN THE LAST MONTH WITH THE SAME PROBLEM. IF THAT DOESN'T WAVE RED FLAGS THEN THEY, JEEP, CERTAINLY HAVE NO CONCERN WITH THE QUALITY OF THEIR PRODUCT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10380675February 3, 2011
ENGINE AND ENGINE COOLING:ENGINE
2007 JEEP WRANGLER. LETTER FROM CONGRESSMAN ISRAEL ON BEHALF OF CONSTITUENT REQUESTING ASSISTANCE IN RECOVERING FINANCIAL DAMAGES SHE INCURRED WHEN THE JEEP DEALERSHIP REFUSED TO HONOR THE WARRANTY (FULL DOCUMENT NOT IMAGED) *TGW THE CONSUMER STATED HER SON DROVE THROUGH SOME WATER ON A LOCAL ROAD, NOT AWARE THAT ANY PROBLEMS OCCURRED. WHEN HE ARRIVED HOME, A FRIENDS TRUCK WOULD NOT START, SO THE CONSUMERS SON GAVE THE FRIENDS VEHICLE A JUMP, IN THE MIDDLE OF THE JUMP, THE VEHICLE SUDDENLY STOPPED RUNNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE CONSUMER WAS INFORMED, THE ENGINE HAD SEIZED AND NEEDED TO BE REPLACED AT A COST OF $7,000. THE CONSUMER STATED THE MANUFACTURER WOULD NOT HONOR THE WARRANTY. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10380133February 3, 2011
SEAT BELTS
TL* THE CONTACT OWNS A 2008 JEEP WRANGLER UNLIMITED RUBICON. THE CONTACT STATED THAT THE REAR PASSENGER SEAT BELTS WERE DEFECTIVE AND WOULD REMAIN LOCKED WHEN SECURED. THE FRONT SEAT BELTS EXPERIENCED THE EXACT SAME FAILURE TWO YEARS PRIOR. THE DEALER WAS AWARE OF THE ISSUE AND CONTACTED THE DIVISION MANAGER ON THE CONTACTS BEHALF. THE CONTACT WAS AWAITING A RESPONSE. THE VEHICLE WAS NOT REPAIRED. THE CURRENT MILEAGE WAS 47,075 AND THE FAILURE MILEAGE WAS APPROXIMATELY 15,000. THE CONSUMER STATED THE PASSENGER SEAT BELT WOULD INADVERTENTLY LOCK FOR NO REASON AND IT WOULD REQUIRE THE BELT TO BE DISCONNECTED AND COMPLETELY RETURNED TO THE RETRACTOR TO RELEASE THE LOCK. THE RATCHET HAD A MECHANISM DEFECT. UPDATED EVOQ 03/03/11 UPDATED 03/17/11*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10380129February 3, 2011
FUEL SYSTEM, GASOLINE
OUR 2007 WRANGLER UNLIMITED HAS 115,000 MILES ON IT AND HAS SUDDENLY STARTED OVERFLOWING GAS WHEN FILLING UP. I FEEL THIS IS A SAFETY ISSUE ALONG WITH AN ENVIRONMENTAL ISSUE. I'M IN TALKS WITH CHRYSLER AND HOPE THEY WILL PAY TO FIX AN OBVIOUSLY DEFECTIVE SYSTEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10380143February 3, 2011
POWER TRAIN:MANUAL TRANSMISSION
2008 JEEP WRANGLER 6 SPEED MANUAL TRANSMISSION THAT POPS OUT OF FIRST GEAR. STARTED POPPING OUT IN SEPTEMBER OF 10' WHEN I WAS STARTING TO DRIVE AFTER STOPPING FOR A RED LIGHT AND WENT TO TURN LEFT AND IT POPPED OUT OF FIRST WITH A LOUD BANG, ITS HAPPENED ALMOST EVERY TIME I DRIVE MY CAR MULTIPLE TIMES TO THE POINT WHERE I AM SCARED TO DRIVE IT. I HAD IT LOOKED AT MULTIPLE TIMES AT MY DEALERSHIP AND THEY SAID THEY COULDN'T FIND THE PROBLEM, FINALLY IN JANUARY OF 2011 WHEN I TOLD THEM ABOUT THE 1000 OR OTHER COMPLAINTS I HAD READ THE RE-LOOKED AT THE VEHICLE AND THEY PUT IN A NEW SHIFTER BOOT, THE DAY I PICKED THE CAR UP FROM THE DEALERSHIP IT STARTED JUMPING OUT OF GEAR AGAIN, MY CAR HAS NO BEEN IN THE SHOP FOR 3 WEEKS. THEY ARE PUTTING IN A REBUILT TRANSMISSION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10380142February 3, 2011
POWER TRAIN:MANUAL TRANSMISSION
TL* THE CONTACT OWNS A 2008 JEEP WRANGLER. THE CONTACT STATED THAT WHILE ATTEMPTING TO ACCELERATE, THE VEHICLE INDEPENDENTLY SHIFTED FROM FIRST GEAR. THE VEHICLE WAS TAKEN TO THE DEALER WHO ADVISED THAT THE SHIFTER BOOT WOULD NEED REPLACING. THE VEHICLE WAS REPAIRED YET THE FAILURE PERSISTED. THE DEALER THEN REPLACED THE TRANSMISSION WITH A REBUILT TRANSMISSION. THE MANUFACTURER WAS CONTACTED BUT PROVIDED NO ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 50, 000 AND THE CURRENT MILEAGE WAS 66,000. UPDATED 03/31/11*LJ UPDATED 04/05/11*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10380168February 3, 2011
SUSPENSION:FRONT
SEVERE FRONT END WOBBLE CAUSING LOSS OF CONTROL WHEN DRIVING ABOVE 50 MPH. IT OCCURS 90% OF THE TIME WHEN DRIVING ABOVE 50 MPH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10379907February 2, 2011
FUEL SYSTEM, GASOLINE
JUST RECENTLY FUEL BACKFLOWS OUT OF MY GAS TANK AFTER THE PUMP SHUTS OFF. IT HAPPENS EVEN IF I SHUT IT OFF EARLY AND PAY ATTENTION TO HOW FULL THE TANK IS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10379910February 2, 2011
FUEL SYSTEM, GASOLINE
WHEN FILLING UP MY 2006 JEEP WRANGLER RUBICON GAS WILL SPRAY OUT ON INITIAL SHUT OFF OF THE GAS PUMP. I'VE HAD THIS PROBLEM LOOKED AT, BUT WAS TOLD IT WAS NORMAL FOR THAT TO HAPPEN FROM TIME TO TIME. THEN, I COMPLAINED TO JEEP AND THEY ALLOWED THE DEALERSHIP TO SWITCH OUT TANKS BECAUSE MY JEEP WAS UNDER WARRANTY. THIS WAS ONLY A TEMPORARY FIX...GAS STILL SPRAYS OUT!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10379937February 2, 2011
FUEL SYSTEM, GASOLINE
DURING THE FIRST WEEK OF SEPTEMBER 2010, WHEN REFUELING MY 2008 JEEP WRANGLER UNLIMITED, WHEN THE GAS STATION FUEL PUMP /NOZZLE AUTOMATICALLY SHUTS OFF, FUEL BEGAN TO OVERFLOW / BACKFLOW AND SPILL OUT ONTO THE SIDE OF THE JEEP AND THE GROUND. THIS CONTINUED TO HAPPEN ALMOST EVERYTIME I REFUELED. I BEGAN STOPPING THE FUEL NOZZLE MANUALLY WHEN IT SOUNDED LIKE THE FUEL WAS GETTING CLOSE TO THE NOZZLE. IT WOULD STILL OVERFLOW ON OCCASION. NOW I HAVE TO REFILL THE JEEP'S GAS TANK JUDGING BY HOW LOW THE GAS GAUGE READS AND HOW MANY GALLONS I PUT IN. USUALLY I FILL THE GAS TANK A TO LITTLE OVER THREE QUARTERS OF A TANK. I DO NOT FEEL COMFORTABLE FILLING UP THE GAS TANK UNTIL IT IS FULL OR FILLING IT UNTIL THE PUMP AUTOMATICALLY SHUTS OFF WHEN IT SENSE THE TANK IS FULL BECAUSE THE AMOUNT OF OVERFLOW VARIED, BUT IN WORST CASES I ESTIMATED IT WAS ANYWHERE FROM 10 FLUID OUNCES TO 32 FLUID OUNCES WHICH REALLY CONCERNS ME. THERE WERE TIMES WHEN THE GAS LITERALLY GUSHED OUT ENOUGH TO SPLASH ONTO THE THIGH AREA OF MY PANT LEG AND SHOES, WHILE I WAS STANDING A GOOD 18 INCHES FROM THE JEEP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10379951February 2, 2011
FUEL SYSTEM, GASOLINE
EVERYTIME WHEN FILLING UP AT A GAS STATION THE NOZZLE CLICKS OFF AND THEN GAS SPEWS OUT OF THE FILLER NECK APPROX 2 CUPS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10380012February 2, 2011
FUEL SYSTEM, GASOLINE
TL*THE CONTACT OWNS A 2008 JEEP WRANGLER 4-DR 4X4. THE CONTACT STATED WHENEVER DISPENSING FUEL CLOSE TO THE FULL LEVEL, THE FUEL WOULD IMMEDIATELY SPRAY OUT OF THE FILLER NECK. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THEY STATED THAT THE FAILURE WAS DUE TO A FAULTY FUEL PUMP NOZZLE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 43,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10379808February 1, 2011
FUEL SYSTEM, GASOLINE
FUEL OVERFLOW WHEN FILLING UP WITH GAS. THE PUMP DOESN'T SHUT OFF UNTIL AFTER IT HAS SPILLED ALL OVER THE GROUND AND SIDE OF THE VEHICLE. HAPPENS ON A REGULAR BASIS. *LN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10379884February 1, 2011
SUSPENSION:FRONT
1) I PURCHASED A 2007 JEEP WRANGLER X WITH 8,650 MILES ON THE VEHICLE IN 2008, KEPT THE VEHICLE AS IT WAS, AND IT NOW HAS 43,000 MILES. THERE WERE NO EVENTS LEADING UP TO THE FAILURE OTHER THAN STANDARD SAFE DRIVING PRACTICES. 2) THE FAILURE IS COMMONLY REFERRED TO AS "DEATH WOBBLE" AND IS WELL DOCUMENTED ON VARIOUS WEBSITES. THE "DEATH WOBBLE" OCCURS ANYTIME THE VEHICLE REACHES 50 MPH, AND WILL CONTINUE AS THE SPEED RISES OR FALLS. 3) THE PROBLEM HAS NOT BEEN CORRECTED IN MY JEEP YET, IT IS BEING TAKEN IN TO A PRIVATE MECHANIC TO BE FIXED. I HAVE ATTEMPTED TO GAIN ASSISTANCE FROM JEEP (TO INCLUDE WRITING A LETTER TO THE PRESIDENT OF JEEP) WITH AN APPALLING AND INSULTING RESPONSE. *LN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10379886February 1, 2011
FUEL SYSTEM, GASOLINE
WHILE REFUELING VEHICLE AND THE AUTO SHUTOFF DEVICE CLICKED AND FUEL WAS BURPED OUT OF THE FILLER AND DOWN THE SIDE OF THE JEEP AND ONTO THE BUMPER. IT DOES THIS ON ALL FLOW RATES. THIS IS AT GAS STATIONS THAT I USED FOR OTHER FILL UPS WITH NO SPILLS. IT IS HAPPENING AT EVERY FILL UP THAT HAS BEEN DONE AFTER MILEAGE HAS REACHED 50,000 MILES. *LN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10379905February 1, 2011
FUEL SYSTEM, GASOLINE
WHEN FUELING MY 2007 JEEP WRANGLER UNLIMITED IT SUDDENLY OVERFLOWS POURING GAS ALL OVER ME, THE GROUND, AND THE JEEP. THIS OCCURS EVERYTIME I FILL UP THE JEEP. EVEN IF I SLOW THE PUMP DOWN WHEN GETTING CLOSE TO FULL IT STILL SPITS FUEL OUT. *LN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10379635January 31, 2011
FUEL SYSTEM, GASOLINE
STARTING AT 35K MILES ON MY 2008 JEEP WRANGLER...EACH FILL UP AT THE GAS STATION, GAS WOULD SPEW OUT AFTER THE GAS PUMP WOULD CLICK OFF. THIS IS A VERY HAZARDOUS CONDITION. THE ONLY WAY NOT TO HAVE THE GAS SPILL OUT IS TO NOT FILL THE TANK UP. A DEFINITE FLAW IN DESIGN AS I'VE BEEN READING ITS HAPPENING TO LOTS OF JEEP OWNERS FROM 2007-2010. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10379646January 31, 2011
FUEL SYSTEM, GASOLINE
EVERY TIME I FILL THE TANK ON MY 2008 JEEP WRANGLER A SIGNIFICANT AMOUNT OF FUEL OVERFLOWS OUT OF THE TANK. THIS IS A SERIOUS HEALTH AND SAFETY ISSUE. THIS PROBLEM OCCURS WHEN I FILL THE TANK MYSELF OR WHEN AN ATTENDANT FILLS IT. I HAVE BEEN TOLD BY THE ATTENDANT AT MY LOCAL STATION THAT THIS IS COMMON TO THIS MAKE AND MODEL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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