Jeep Wrangler Complaints

18,838 consumer complaints on file.

#10441786December 30, 2011
ENGINE AND ENGINE COOLING
AS DRIVING ON HIGHWAY ENGINE STARTED TO MAKE CLICKING NOISE, CALLED LOCAL JEEP DEALERSHIP AND BROUGHT INTO SHOP NO ENGINE LIGHTS OR OIL LIGHTS ON, SERVICE PERSON TOLD ME THAT OIL WAS 5 QUARTS LOW IN A 6 QUART ENGINE AND THE ENGINE BEARINGS WERE STRIPPED NEED NEW ENGINE AND LIFE TIME POWERTRAIN WARRANTY WILL NOT COVER ENGINE. WHEN I ASK SERVICE PERSON WHY THIS HAPPEN HE COULD NOT AND WOULD NOT GIVE STRAIGHT ANSWER SIMPLE SAID " AFTERMARKET OIL FILTER, AND I FOUND NO LEAKS" THEN ASKED IF IT WAS THE OIL FILTER HE SAID " NO I'M NOT TELLING YOU IT WAS THE OIL FILTER!" THEN I SAID "IF IT IS NOT THE OIL FILTER NOR YOU FOUND NO LEAKS WHERE DID THE OTHER 5 QUARTS OF OIL DISAPPEAR TO. IT MUST BE A DEFECTED ENGINE. I JUST CHANGE THE OIL 2000 MILES AGO!" IN ALL SERVICE DEPARTMENT WILL NOT TELL ME WHY THE ENGINE FAILED OR HOW IT HAPPEN NEITHER WILL CHRYSLER. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10441808December 30, 2011
FUEL SYSTEM, GASOLINE
OVERSPILL DURING REFUELING, EVERY TIME. FUEL DOES NOT STOP AUTOMATICALLY AND OVERFLOWS (SPEWS) OUT ONTO SIDE OF VEHICLE, ONTO PAVEMENT AND ALSO ONTO DRIVER'S CLOTHES. THIS HAS HAPPENED AT NUMEROUS DIFFERENT GAS STATIONS AND PUMPS. THIS PRESENTS A VERY DANGEROUS SITUATION AND COULD RESULT IN SERIOUS INJURY OR DEATH IF THE FUEL IS IGNITED. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10441813December 30, 2011
SUSPENSION, STEERING
WAS DRIVING ON THE INTERSTATE WHEN THE JEEP STARTED SHAKING LIKE CRAZY COULDN'T CONTROL IT ALMOST CAUSED WRECK BETWEEN TWO TRACTOR TRAILERS THOUGHT IT JUST FELL OUT OF GEAR BUT THEN A WEEK LATER IT DID IT AGAIN GOING AROUND A CURVE AND ALMOST WENT OVER A VERY STEEP HILL SIDE TO LATER DO RESEARCH FOUND OUT THAT IT HAS BEEN A ON GOING ISSUE CALLED DEATH WOBBLE SEVERAL THINGS CAUSE IT THAT ARE DEFECTS TOOK IT TO THE DEALERSHIP TO FIND OUT THEY HAVE TO REPLACE DAMPER BRACKET KIT, STEERING DAMPER, DAMPER TIRE ROD, DAMPER BRACKET NUT AND A BOLT ONLY HAD THE JEEP 3 MONTHS THE DEALERSHIP HAD NEVER HEARD OF IT WHICH I WAS TOLD THEY SAY THAT THRU THE ONLINE COMMENTS FROM OTHERS WHO HAVE HAD SAME PROBLEM I PRINTED OUT ALL INFORMATION SO THEY COULD SEE WHAT WAS GOING ON NOW THERE CHARGING ME TO FIX THE PROBLEM TO ALSO FIND OUT THAT THE JEEP NEVER WENT THRU THE SERVICE DEPARTMENT UNTIL I TOOK IT BACK ASKING WHEN THE OIL CHANGE AND TIRE ROTATION WAS DO ON IT THERE WASN'T ANY RECORDS IN THERE SYSTEM OF IT BEING THRU THERE SERVICE DEPARTMENT SO THEY JUST PUT ON THE LOT TO SALE BASICALLY SO THEY CHANGED THE OIL THEN AND SERVICED IT NOW IM WITH OUT A VEHICLE FOR 5-6 DAYS WHILE THEY ORDER THE PARTS AND FIX IT I'VE NEVER HAD THIS MUCH TROUBLE OUT OF A VEHICLE PAYING SO MUCH MONEY FOR IT AND 3 MONTHS IN ALREADY HAVING TO FORK OUT MONEY TO HAVE IT SAFE AND DRIVABLE SO FILING THIS COMPLAINT TO HOPEFUL HELP OTHERS IN MY SITUATION ON A SAFETY DEFECT THAT SHOULD BE FIXED BY THE COMPANY AND NOT THE INDIVIDUAL BEFORE SOMEONE GETS KILLED LIKE I DID ALMOST TWICE BEFORE I KNEW WHAT WAS HAPPENING. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10441915December 30, 2011
UNKNOWN OR OTHER
WATER FILLING UP ON THE INSIDE FRONT FLOORBOARDS WHEN IT RAINS; COMING IN FROM FIREWALL; POSSIBLE FIRE HAZARD. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10441702December 29, 2011
FUEL SYSTEM, GASOLINE
WHEN I TRY TO FILL MY TANK USING THE AUTOFILL OPTION ON THE FUEL PUMP HANDLE, THE FUEL DOESN'T SHUT OFF WHEN THE TANK IS FULL AND WILL COME SPLASHING OUT IN FORCE. MY SOLUTION THUS FAR IS TO BE AWARE OF THE GALLON AMOUNT AS I FUEL THE VEHICLE, THEN WHEN IT GETS FAIRLY CLOSE, I TRY TO TRICKLE THE FUEL IN SO AS NOT TO SPLASH TOO MUCH FUEL OUT ON TO THE GROUND OR MY PANTS AND SHOES. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10441433December 28, 2011
FUEL SYSTEM, GASOLINE
I'M WRITING THE NHTSA TO PROVIDE MY EXPERIENCE WITH A GAS OVERFLOW ISSUE ON MY 2006 JEEP UNLIMITED. WITHOUT FAIL, AT EACH FILL-UP, THE GAS NOZZLE WILL ALLOW GAS TO BACKFLOW OUT OF THE FILLER NECK, PAST THE VAPOR RECOVERY SYSTEM AND SPRAY OUTWARD AND DRAIN DOWN THE CAR. IN MOST CASES, AS MUCH AS 1.5-2 QUARTS OF GASOLINE IS SPEWING OUT OF THE FILLER NECK. IN ALMOST ALL CASES, EMPLOYEES FROM THE STATION MUST COME OUT AND COMPLETE REMEDIATION EFFORTS TO ABSORB THE SPILLED GAS. IN MOST CASES, I RECEIVE A GOOD DOUSING OF GAS ON MY HANDS AND CLOTHES. I HAVE CONTACTED THE DEALERSHIP AND BECAUSE MY CAR IS OUT OF WARRANTY DUE TO AGE, NOT MILES, THEY HAVE INFORMED ME THAT I WILL NEED TO PAY UPWARDS OF $1,000 FOR A NEW GAS TANK WITH THE SAME FAULTY CHECK-VALVE DESIGN. I UNDERSTAND THAT CHRYSLER IS AWARE OF THE ISSUE AND THAT THEY STATE THE CAUSE TO BE FROM A SWOLLEN CHECK-VALVE RELATED TO ETHANOL GAS. I AM AT A LOSS AS TO HOW TO PROCEED AND AM LOOKING FOR THE NHTSA TO STEP IN AND FORCE A RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10441456December 28, 2011
SUSPENSION, STEERING, WHEELS
MY 2007 JEEP UNLIMITED SAHARA HAS THE "DEATH WOBBLE." OCCURRED SEVERAL MONTHS AGO. MECHANIC COULDN'T FIGURE IT OUT, BUT PRESCRIBED TIRE INFLATION. PROBLEM WENT AWAY UNTIL ONE WEEK AGO. CAN BE EASILY REPLICATED BY GOING OVER A SPEED BUMP AT ABOUT 25 MPH AND TURNING THE WHEEL TO THE LEFT SHARPLY. ALTERNATIVELY, JUST TRAVELING ABOVE 40-45 MPH ON A HIGHWAY, ESPECIALLY ON A CURVE, WILL REPLICATE. IF ANY OTHER JEEP DRIVER HAS THIS PROBLEM, THE ONLY WAY TO PROTECT YOURSELF IS TO BRAKE SLOWLY, GET OFF THE ROAD AND DRIVE UNDER 40 MPH...AND MUCH SLOWER WHILE TURNING EVEN ON SIDE STREETS. IF YOU MUST DRIVE ON A HIGHWAY, STAY IN THE SLOW LANE SO THAT YOU CAN EXIT TO THE SHOULDER WITH RELATIVE SAFETY, AND ENGAGE YOUR HAZARD LIGHTS. OBVIOUSLY, THESE ARE NOT PRACTICAL SOLUTIONS AND ULTIMATE CULPABILITY MUST LIE WITH THE MANUFACTURER, WHO HAS BEEN PUT ON ALERT OF THIS PERSISTENT PROBLEM FOR MANY MONTHS IF NOT YEARS. VERY DANGEROUS PROBLEM THAT NEEDS TO BE REPAIRED BY JEEP BEFORE SOMEONE GETS KILLED OR SERIOUSLY HURT. PLEASE SHARE THESE COMPLAINTS WITH JEEP & THE GENERAL PUBLIC (WITHOUT DISCLOSING THE NAMES OR SPECIFIC VIN #S). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10441476December 28, 2011
FUEL SYSTEM, GASOLINE
WHEN FILLING THE FUEL TANK WITH GAS, THE GAS PUMP DOES NOT SHUT OFF WHEN THE TANK IS FULL. THIS CAUSES OVERFLOW OF GAS FROM THE TANK. AN INTERNET SEARCH INDICATES THAT THIS IS A COMMON ISSUE WITH JEEP WRANGLERS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10441518December 28, 2011
POWER TRAIN, ENGINE AND ENGINE COOLING, FUEL SYSTEM, GASOLINE, SERVICE BRAKES, HYDRAULIC
FUEL OVERFLOWS WHEN REFUELING. OVERFLOW OCCURS EVEN WITHOUT FILLING THE TANK. PARKING BRAKE DOESN'T WORK UNLESS YOU PULL IT UP VERY HARD AND STILL DOESN'T KEEP IT FROM ROLLING. AIR CONDITIONER DOESN'T COOL. IT HAS BEEN IN THE SERVICE DEPARTMENT SEVERAL TIMES FOR REPAIR. BLOWS "SMOKE" FROM VENTS. A LOUD "KNOCK" SOUND WHEN YOU TURN THE A/C ON/OFF OR WHEN YOU CRANK THE VEHICLE AND THE A/C CONTROL IS ON. SOFT TOP LEAKS OVER BOTH DOORS WHEN IT RAINS. SERVICE DEPARTMENT HAS CONFIRMED PROPER TOP INSTALLATION. SHARP EDGES ON THE ROLL BARS. ROLL BAR COVERS HAVE RIPPED AS A RESULT OF PUTTING THE TOP UP OR DOWN. DANGEROUS "WOBBLE" WHEN YOU HIT A SMALL POTHOLE, CHANGE UNEVEN LANES, ETC. HOOD LIFTS APPROX. 2 INCHES WHEN A LARGE TRUCK OR TRAILER PASSES OR MEETS THE JEEP. MANUAL TRANSMISSION "GRINDS OR CATCHES" WHEN SHIFTING INTO 2ND GEAR, WORSE WHEN COLD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10441514December 28, 2011
FUEL SYSTEM, GASOLINE
WHEN FILLING THE GAS TANK, THE TANK WILL OVERFILL EVERY TIME THAT THE FUEL HOSE HANDLE IS ALLOWED TO CUT OFF AUTOMATICALLY. GAS WILL THEN SPLASH DOWN THE SIDE OF THE JEEP AND ON TO THE GROUND. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10441516December 28, 2011
AIR BAGS
MY 2008 JEEP WRANGLER STARTED HAVING AN AIRBAG WARNING LIGHT COME ON OCCASIONALLY, OVER THE LAST MONTH IT HAS GOTTEN MORE FREQUENT. I HAVE DONE A BUNCH OF RESEARCH ON THE PROBLEM AND FOUND THAT IT APPEARS TO BE A COMMON PROBLEM WITH CHRYSLER PRODUCTS. THE ISSUE IS A DEFECTIVE CLOCKSPRING, ABOUT A $500 FIX THROUGH THE DEALER. THERE IS A CURRENT RECALL FOR RIGHT HAND DRIVE JEEPS FOR THE SAME PROBLEM BUT CHRYSLER WILL NOT HONOR THAT FOR THE LEFT HAND DRIVE JEEPS. I HAVE TRIED TALKING TO MY DEALER, AND CHRYSLER DIRECT WITH NO LUCK. I AM CONFUSED AS TO HOW THEY CAN GET AWAY WITH REFUSING TO FIX A KNOWN SAFETY PROBLEM, NOT TO MENTION MORALLY. I KNOW THEY ARE A CORPORATION AND MORALS ARE NOT HIGH ON THEIR PRIORITIES, HOWEVER SELLING MORE OF THEIR PRODUCT SHOULD BE. I LOVE MY JEEP, AND PLANNED ON GIVING THIS ONE TO MY SON IN A FEW YEARS WHEN HE IS OLD ENOUGH TO DRIVE AND BUYING A NEW ONE FOR MYSELF. NOT SO SURE I WANT TO BUY ANOTHER VEHICLE FROM A MANUFACTURE WHO WONT STAND BEHIND A SAFETY ISSUE. IF THIS WAS AN ISSUE OVER SOMETHING LIKE A RADIO OR OTHER "LUXURY" I WOULD HAVE NO ISSUE. BUT THAT IS NOT THE CASE. THERE IS A COMMON SAFETY ISSUE AND THEY REFUSE TO ADDRESS THE ISSUE AND MAKE IT RIGHT. I HAVE ALWAYS DRIVEN TOYOTA'S AND NEVER HAD ANY ISSUES WITH THEM STANDING BEHIND THEIR PRODUCTS. PERHAPS CHRYSLER COULD USE TO LOOK AT OTHER COMPANIES AND TAKE A BIT OF ETHICAL ADVISE FROM THEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10441551December 28, 2011
STEERING
POWER STEERING PRESSURE HOSE DEVELOPS LEAKS AT THE CRIMPED CONNECTION. POWER STEERING FLUID CAN COME IN CONTACT WITH HOT ENGINE COMPONENTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10441570December 28, 2011
ENGINE AND ENGINE COOLING
THE 2010 JEEP WRANGLER UNLIMITED WAS PARKED AND RUNNING WHEN ALL OF A SUDDEN IT TURNED OFF. I ATTEMPTED TO START, AND HEARD MY SISTER YELLING GET THE CAR IS ON FIRE. ONCE OUT OF THE JEEP I LOOKED UNDER IT AND SAW AN UNKNOWN LIQUID BURNING DOWN TO THE GROUND FROM THE ENGINE AREA. I ATTEMPTED TO EXTINGUISH THE FIRE WITH WATER BUT I WAS UNSUCCESSFUL. WITHIN MINUTES IT WAS A TOTAL LOSS. I HAVE REAL GOOD VIDEO OF THE INCIDENT FROM BEGINNING TO END, DUE TO THE FACT THAT MY SISTER WAS VIDEOTAPING A HISTORIC POST OFFICE AT THE TIME TURNED AROUND AND WAS ABLE TO CATCH THE INCIDENT AS IT OCCURRED. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10441285December 27, 2011
FUEL SYSTEM, GASOLINE
FUEL SPILLS WHEN GAS TANK IS FULL EVERY TIME I FILL UP THE JEEP. MY FATHER HAS THIS SAME PROBLEM ALSO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10441362December 27, 2011
SERVICE BRAKES, HYDRAULIC
INTERMITTENTLY, AFTER DRIVING, I NOTICED THAT THERE IS A BRAKE BURNING SMELL COMING FROM THE REAR LEFT WHEEL. THE DIAGNOSIS IS A STUCK CALIBER (PISTON). THERE ARE OTHER RECALLS ON JEEP BRAKE PISTONS, HOWEVER, WHEN I CALLED CHRYSLER CUSTOMER SERVICE, THEY ASSURED ME THAT THERE WAS NO RECALL ON THIS ISSUE. MY RESEARCH ON THE JEEP WRANGLER FORUMS INDICATE THAT OTHER OWNERS HAVE HAD THIS ISSUE (STUCK PISTON) WITH THE 2008 JEEP WRANGLER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10441364December 27, 2011
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2011 JEEP WRANGLER 4X4. THE CONTACT STATED THAT THE ACCELERATOR PEDAL WOULD SPORADICALLY BECOME STUCK. THE CONTACT STATED THE VEHICLE HAD TO BE SHIFTED INTO NEUTRAL AND THE FLOOR MATS HAD TO BE REMOVED IN ORDER TO GET THE VEHICLE TO STOP. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE CONTACT WAS TOLD THAT THE FAILURE WAS UNABLE TO BE DUPLICATED. THE FAILURE MILEAGE WAS 15 AND THE CURRENT MILEAGE WAS 4,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10441370December 27, 2011
STEERING, SUSPENSION, WHEELS
WHILE TRAVELING ON INTERSTATE AT POSTED SPEEDS EVERY ROUGH PATCH OF ROADWAY OR GOING OVER A BRIDGE (BUMP ENTERING OR EXITING BRIDGE) THE STEERING WHEEL WOULD SHAKE VIOLENTLY. I WOULD LET OFF GAS, GENTLY APPLY BRAKE AND PULL ONTO SHOULDER TO GET CONTROL BACK OF VEHICLE. SOMETIMES I WOULD HAVE TO COME TO A COMPLETE STOP BEFORE THE SHAKING WOULD STOP OTHER TIMES BETWEEN 5 TO 20 MPHS THE SHAKING WOULD STOP. THIS WAS A 300 MILE TRIP HOME, I REDUCED SPEED TO SEE IF THIS WOULD DECREASE THE EFFECTS, IT SEEM TO HELP WHERE ROADS WERE SMOOTHER BUT HAPPENED NEARLY JUST THE SAME. THE VEHICLE IS EQUIPPED WITH ELECTRONIC STABILITY CONTROL WHICH NEVER ACTIVATED. IT HAS HAPPENED NUMEROUS TIME SINCE DEC 17 2011. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10441250December 26, 2011
FUEL SYSTEM, GASOLINE
FUEL TANK OVER FLOWS AT EVERY FILL UP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10441255December 26, 2011
FUEL SYSTEM, GASOLINE
WHEN FILLING TANK, JUST PRIOR TO THE PUMP AUTO SHUTOFF, FUEL SPRAYS OUT OF THE GAS TANK, SPRAYED ALL OVER ME AND RAN OUT ALL DOWN MY VEHICLES SIDE. THIS HAS HAPPENED TO ME THE LAST 3 TIMES I HAVE FILLED MY TANK AND IS VERY DANGEROUS. THE TOTAL AMOUNT OF FUEL THAT SPRAYS OUT IS APPROXIMATELY 1/16TH TO 1/8TH OF A GALLON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10441204December 26, 2011
FUEL SYSTEM, GASOLINE
WHEN FILLING THE GAS TANK THE GAS OVERFLOWS IN A SPRAY OR STREAM WITHOUT TRIPPING THE PUMP SHUTOFF. IT ALSO AT TIMES WILL ONLY FILL WHEN FILLING EXTREMELY SLOW. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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