Jeep Wrangler Complaints

18,838 consumer complaints on file.

#10442758January 6, 2012
FUEL SYSTEM, GASOLINE
JUST PURCHASED THIS JEEP USED, EXCELLENT CONDITION FEW DAYS AGO JAN. 2012. MAJOR FUEL SPITTING BACK UPON FILLING THE TANK. THE PUMP SHUTS OFF AS EXPECTED AND THEN THERE IS A HUGE GUSH OF GAS THAT COMES OUT AFTER ALL OVER ME, THE SIDE OF JEEP, AND ALL OVER THE GROUND. THIS IS A HUGE SAFETY ISSUE AND A FIRE CONCERN! THE SECOND ATTEMPT AT FUELING I TRIED SLOWING THE SPEED OF GAS AND NOT FILLING ALL THE WAY --- SAME THING HAPPENED. JEEP DEALER ACTS THEY'VE NEVER HEARD OF THIS. A LIE. I'VE EMAILED CHRYSLER AND THEY ALSO ARE ACTING LIKE THEY DON'T KNOW ANYTHING ABOUT IT EVEN THOUGH I HAVE A COPY OF A LETTER THEY HAVE SENT TO PREVIOUS OWNERS ABOUT IT STATING THEY WOULD REPAIR THIS FUEL SPITBACK ISSUE. APPARENTLY, MY PREVIOUS OWNER DID NOTHING! I'VE NOW READ ALL OF THE REPORTS AND CLAIMS. TOO BAD WE DIDN'T KNOW THIS BEFORE. I AM AFRAID TO PUT MY FAMILY IN THIS JEEP AND WE HAVEN'T EVEN HAD IT FOR A WEEK. YOU DON'T THINK IT'S A RECALL? I NEED THIS FIXED! WHAT WILL IT TAKE FOR YOU TO ISSUE A RECALL? A FIRE, EXPLOSION? OR DO YOU NEED TO WAIT FOR A DEATH FIRST? WOULD YOU LIKE A VIDEO OF THIS FUEL SPITTING BACK OUT OF THE SIDE OF MY NEW JEEP? I WOULD BE GLAD TO FILM IT FOR YOU AS PROOF! IT'S NOT JUST A LITTLE FUEL --- IT'S A GUSH! WAKE UP, OKAY? I AM A NEW OWNER AND NOBODY AND NO INTERNET SITES OR SOCIAL MEDIA B.S. IS INFLUENCING ME. I NEED HELP AND SO DOES EVERYONE ELSE WITH THIS EXTREMELY DANGEROUS ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10442510January 5, 2012
SUSPENSION, STEERING
THIS IS MY SECOND ONLINE COMPLAINT REGARDING THE "DEATH WOBBLE" I HAVE EXPERIENCED IN MY JEEP. I HAD THE ISSUE "FIXED" IN SEPTEMBER, THOUGH IT BEGAN TO HAPPEN AGAIN IN EARLY DECEMBER. I TOOK MY JEEP BACK IN TO THE DEALERSHIP AND THEY REPLACED THE STEERING DAMPER WITH A "HIGH PERFORMANCE" MODEL. THEY DID THIS AT NO CHARGE BECAUSE THEY SAID THE ORIGINAL "FIX" WAS STILL UNDER WARRANTY. I THOUGHT THIS TOOK CARE OF THINGS. TWO DAYS AGO, I WAS DRIVING ABOUT 45 MPH ON A BUSY SERVICE ROAD AND THE VEHICLE BEGAN TO SHAKE VIOLENTLY AGAIN. I IMMEDIATELY HAD TO SLOW DOWN AND ALMOST COME TO A STOP BEFORE IT WOULD STOP. NEARBY DRIVERS HAD TO SWERVE TO MISS ME AND THE GUY BEHIND ME ALMOST REAR-ENDED ME. THIS HAS GOT TO STOP. I TOOK MY JEEP BACK TO THE DEALERSHIP THIS MORNING AND THEY SAID THEY WOULD LOOK INTO IT AND CALL ME BACK. THE SAGA CONTINUES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10442538January 5, 2012
SUSPENSION, STEERING
I HIT A SMALL BUMP ON MY MORNING COMMUTE ON INTERSTATE 95 WHILE RIDING NEXT TO A TRACTOR TRAILER. MY FRONT END STARTED SHAKING VIOLENTLY...I THOUGHT I WAS GOING TO SLAM INTO THE SIDE OF THAT TRACTOR TRAILER. THE SO CALLED "DEATH WOBBLE" IS A HORRIFYING EXPERIENCE, AND FRANKLY SOMETHING THREATENING MY LIFE REALLY PISSES ME OFF. MY JEEP IS STOCK..NEVER LIFTED AND NO MODIFICATIONS. I DO NOT UNDERSTAND HOW THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION HAS LET THIS ONE SLIP THROUGH THE CRACKS. I AM GOING TO SEE A LAWYER. I HAVE SPENT SO MUCH MONEY TRYING TO GET THIS RESOLVED..AND I AM STILL NOT SAFE IT IS STILL HAPPENING..HAPPENED YESTERDAY. NOW I COULD TRADE IT IN OR SELL IT, BUT THAT IS SOME REAL BAD KARMA COMING BACK. I AM LOOKING FOR THESE MANUFACTURE ISSUES TO BE RESOLVED AND TO KNOW THAT WHEN I DRIVE MY JEEP TO AND FROM WORK EVERYDAY THAT EVERYTIME I HIT A SMALL BUMP OR CROSS OVER A JOINT IN A BRIDGE, I AM NOT AT RISK OF KILLING MYSELF OR SOMEONE ELSE DUE TO DRIVING A JEEP WRANGLER. I WOULD NEVER RECOMMEND JEEP TO ANYONE AT THIS POINT. IN FACT PEOPLE ASK ME ALL THE TIME HOW I LIKE IT AND I TELL THEM IT IS A PIECE OF CRAP AND I WOULDN'T BUY ONE. FEEL FREE TO CONTACT ME REGARDING THESE ISSUES. I AM SURE YOU HAVE HEARD THEM BEFORE AS THEY SEEM TO BE PRETTY COMMON (THE VIOLENT SHAKING IN THE FRONT END EVEN HAS IT'S OWN NAME...THE "DEATH WOBBLE"). WHY DON'T YOU GO OUT AND BUY A WRANGLER AND PUT YOUR OWN FAMILY MEMBERS IN IT AND DRIVE DOWN THE HIGHWAY AT 70? WOULD YOU OWN A JEEP WRANGLER OR BUY ONE FOR YOUR DAUGHTER? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10442550January 5, 2012
FUEL SYSTEM, GASOLINE
WHEN FILLING THE GAS TANK, THE GAS PUMP AUTO SHUT OFF WORKS, BUT ONLY AFTER SPRAYING GASOLINE ON ME, THE VEHICLE AND THE GROUND. THIS HAS HAPPENED 4 TIMES IN A ROW AT DIFFERENT PUMPS OF DIFFERENT GAS STATIONS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10442579January 5, 2012
VEHICLE SPEED CONTROL
I WAS PULLING OUT OF A DRIVEWAY AND THE GAS PEDDLE WENT ALL THE WAY TO THE FLOOR. I TRIED TO BRAKE AND THE VEHICLE TOOK OFF TO APPROX. 45 MILES PER HOUR WHILE I WAS STEPPING ON THE BRAKE, IT CONTINUED TO ACCELERATE FOR APPROX. 15 SECONDS. THE CAR EVENTUALLY STARTED TO FISHTAIL AFTER I PUT IT IN NEUTRAL AND STOPPED IN THE MIDDLE OF THE HIGHWAY. I LOOKED TO SEE IF ANYTHING WAS STUCK ON THE GAS PEDDLE AND THERE WAS NOT. I TURNED THE CAR OFF AND HAD TO TAP ON THE GAS PEDDLE TO GET IT TO COME UP FROM THE FLOOR. THE CAR WAS TOWED TO THE DEALERSHIP AND THEY DID NOT FIND ANYTHING WRONG WITH IT. I AM VERY FRIGHTENED OF DRIVING IT AGAIN IN CASE THIS HAPPENS ONCE MORE. PLEASE LET ME KNOW IF YOU HAVE HEARD OF ANYTHING LIKE THIS HAPPENING TO ANYONE ELSE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10442455January 4, 2012
ELECTRICAL SYSTEM
THE FIRST OF MANY TIMES HAPPENED ONE MORNING AS I WAS GETTING INTO VEHICLE. THE HORN, WINDSHIELD WIPERS, LIGHTS AND INSTRUMENT INDICATOR LIGHTS ALL ACTIVATED. THE WIPERS SPRAYED ALL THE FLUID IN THE RESERVOIR. I COULD NOT TURN THESE OFF. AFTER DISCONNECTING THE BATTERY, THE ENGINE WOULD NOT CRANK FOR SOME TIME AND THE HORN NO LONGER WORKED. THE DEALERSHIP DIAGNOSED THE PROBLEM AS A FAULTY HORN AND REPLACED THE CLOCKSPRING, HORN AND A FUSE. A FEW WEEKS LATER, WHILE DRIVING, THE HORN, WIPERS AND LIGHTS ALL CAME ON AND I COULD NOT TURN THESE OFF! EVEN AFTER REMOVING THE KEY, THE ENGINE AND ALL THE ABOVE WOULD NOT SHUT OFF! ONCE AGAIN, I HAD TO DISCONNECT THE BATTERY IN ORDER TO SHUT THESE COMPONENTS OFF. THIS HAS HAPPENED NUMEROUS TIMES SINCE! NOW THE AIRBAG LIGHT COMES ON PERIODICALLY! THE DEALERSHIP IS NOW SAYING THE PROBLEM IS WITH THE TIPM. THERE SEEMS TO BE A BACKORDER OF MORE THAN 400+ OF THESE COMPONENTS. EVERY WEEK THAT GOES BY, THE DEALERSHIP SAYS THAT THE ETA HAS BEEN MOVED BACK A WEEK AND THEY WILL CALL ME WHEN IT GETS IN. TO THE DEALER'S CREDIT (AFTER I WENT A LITTLE CRAZY IN THE MANAGER'S OFFICE), THEY HAVE AGREED TO PAY FOR THE EST. COST OF $600. BUT, IN THE MEANTIME, IS THIS VEHICLE SAFE TO DRIVE? SHOULDN'T THERE BE A RECALL SINCE THERE ARE 400+ OF THESE PARTS ON BACKORDER? TODAY, I CALLED CHRYSLER CUSTOMER SERVICE AND THEY TOLD ME THAT THEY WOULD DOCUMENT THIS. NOT GOOD ENOUGH! AFTER INSISTING THAT SOMETHING ELSE BE DONE, I WAS TOLD THAT A SERVICE MANAGER WOULD BE CONTACTING ME TOMORROW. WE WILL SEE. IN THE MEANTIME.......I AM SOMEWHAT FEARFUL OF DRIVING MY JEEP FOR THE SIMPLE REASON OF THE UNKNOWN. NOT TO MENTION THE EMBARRASSMENT THAT THIS BRINGS WHEN STOPPED AT A BUSY INTERSECTION AND MY HORN AND WIPERS START BLARING UNCONTROLLABLY. THIS MUST BE STOPPED AND CHRYSLER SHOULD DECLARE A RECALL! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10442218January 3, 2012
FUEL SYSTEM, GASOLINE
EVERY TIME I FILL UP MY 94 YJ, GAS SPILLS OUT THE BACK OF IT. THE PUMP KICKS OFF BUT AS IT KICKS OFF IT SPILLS AND I HAVE TO CLEAN THE GAS RUNNING DOWN THE BACK OF THE JEEP. IT SEEMS TO ME THERE'S SOMETHING WRONG WITH THE BACK PRESSURE THAT KICKS OFF THE PUMP. I'M GUESSING THE FUEL COMPLETELY FILLS UP THE TUBE AND ONLY WHEN THE GAS HITS THE NOZZLE DOES IT SHUT OFF. IT IS VERY DIFFICULT TO FILL MY TANK UP AND IS ALSO VERY UNSAFE TO DO SO, AS GAS SPILLING OUT THE BACK IS A FIRE HAZARD. IT SEEMS I'M NOT THE ONLY JEEP OWNER DEALING WITH THIS PROBLEM. (HTTP://WWW.JEEPFORUM.COM/FORUM/F176/HAVE-FUEL-SPILL-PROBLEMS-LIKE-MANY-US-SUBMIT-COMPLAINT-FORCE-RECALL-974337/) SO HERE I AM FILING MY COMPLAINT, I HOPE SOMETHING WILL BE DONE. BECAUSE I'M TIRED OF BEING SOAKED IN GAS EVERY TIME I TRY TO FILL MY TANK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10442292January 3, 2012
FUEL SYSTEM, GASOLINE
WHEN FILLING UP THE VEHICLE WITH GASOLINE THE GAS WILL SPILL BACK OUT ALL OVER THE VEHICLE, THE GROUND AND ME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10442316January 3, 2012
FUEL SYSTEM, GASOLINE
THE FUEL FILLER ON MY 2006 JEEP WRANGLER DOES NOT PREVENT THE FUEL FROM SPILLING WHEN I FILL MY FUEL TANK. THIS PROBLEM HAPPENS EVERY TIME (100%) I REFUEL. THE PROBLEM OCCURS NO MATTER HOW SLOWLY I FILL THE TANK. *TR SPRAYING GASOLINE IS DANGEROUS AND TOXIC. I FEEL THIS PROBLEM NEEDS TO BE ADDRESSED BY JEEP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10442059January 2, 2012
STEERING
WE PURCHASED THIS JEEP IN SEPTEMBER 2011 FOR OUR GRANDDAUGHTER AND WITHIN ONE MONTH AFTER PURCHASING IT SHE WAS DRIVING ON THE HIGHWAY ABOUT 60 MPH WHEN THE FRONT END BEGAN SHAKING VIOLENTLY AND SHE WAS BARELY ABLE TO SLOW DOWN, AT WHICH TIME THE SHAKING QUIT. THIS SAME INCIDENT HAS BEEN OCCURRING SPORADICALLY EVER SINCE SO WE TOOK IT TO A TIRE SHOP/MECHANIC AND THEY REPLACED THE SHIMMY SHOCK AND CHECKED THE TIRES AT A COST OF $201.22 ON 6 OCTOBER. THE VEHICLE CONTINUED TO SHAKE ON OCCASION SO WE TOOK IT BACK TO THE REPAIR SHOP ON 17 OCTOBER AND THEY SUGGESTED CHANGING OUT THE OUTER TIE ROD ENDS TO SEE IF THAT WORKS AT A COST OF $184.46, BUT WOULD NOT GUARANTEE THAT IT WOULD SOLVE THE PROBLEM. I HAVE SINCE "GOOGLED" THE WORDS "DEATH WOBBLE" ON THE INTERNET AND HAVE FOUND THAT THIS IS A COMMON PROBLEM WITH THE JEEPS BUT APPARENTLY CHRYSLER IS NOT ACKNOWLEDGING THAT IS A PROBLEM AND MOST PEOPLE ARE SPENDING AROUND $1000 IN HOPES OF FIXING THE PROBLEM ALTHOUGH IT SOUNDS LIKE THE ONLY SOLUTION IS TO TRADE IT IN AND LET SOMEONE ELSE DEAL WITH THE PROBLEM. WE WENT TO VISIT FAMILY OVER THE WEEKEND IN ARKANSAS AND THE SHAKING WAS FAIRLY FREQUENT AND NOW THE GRANDDAUGHTER IS AFRAID TO EVEN DRIVE THE VEHICLE. I WOULD LIKE TO KNOW WHY THIS VEHICLE IS ALLOWED TO STAY ON THE ROAD SINCE IT IS A HAZARD TO NOT ONLY THE VEHICLE DRIVER AND PASSENGERS BUT TO OTHER VEHICLES ON THE ROAD SINCE THE ONLY WAY TO STOP THE SHAKING IS TO STOP RAPIDLY ON THE ROAD TOTALLY DISREGARDING CARS IN FRONT OR BEHIND YOU. I WOULD ALSO LIKE TO SEE SOME STATS ON VEHICLE ACCIDENTS, SPECIFICALLY REAR END COLLISIONS INVOLVING JEEPS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10442098January 2, 2012
FUEL SYSTEM, GASOLINE
FUEL SHUT OFF DOESN'T TRIP DURING REFUELING CAUSING GAS SPILLAGE. I PURCHASED MY JEEP IN OCTOBER AND HAVEN'T HAD A SINGLE REFUELING THAT HASN'T RESULTED IN GAS SHOOTING OUT OF THE GAS TANK WHEN I'M REFILLING IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10442099January 2, 2012
FUEL SYSTEM, GASOLINE
GAS OVERFLOWS DURING REFUELING. NO MATTER THE SETTING ON THE PUMP NOZZLE, AFTER THE NOZZLE CLICKS OFF MORE THAN A PINT OF GAS SPILLS OUT ONTO THE GROUND. I HAVE OWNED THE VEHICLE SINCE JUNE 2008 AND THE GAS NEVER OVERFLOWED BEFORE DECEMBER 2011. NOW IT OVERFLOWS AT EVERY REFUELING, AT MULTIPLE GAS STATIONS. GAS SPILLS AT EVERY REFUELING ARE A SAFETY CONCERN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10442130January 2, 2012
SUSPENSION
WHILE DRIVING ON THE ROADWAY AND I HIT A BUMP THE STEERING WHEEL AND TIRES BEGIN VIOLENTLY SHAKING. I HAVE RESEARCHED THIS FOR OVER A YEAR AND HAVE REPLACED SEVERAL THINGS IN MY FRONT END WITHOUT LUCK. MY JEEP WAS COMPLETELY STOCK PRIOR TO THIS INCIDENT. THIS HAPPENS MORE OFTEN DURING THE WINTER AS I HAVE PUT UP WITH THIS FOR THE SECOND WINTER NOW. I HAVE TAKEN THE JEEP TO 2 DEALERSHIPS IN MY AREA AND THEY BOTH TOLD ME THEY HAVE NEVER HEARD OF THE PROBLEM. AS EVERYONE KNOWS THAT HAS EXPERIENCED THE "DEATH WOBBLE" BEFORE IT IS EXTREMELY COMMON AND JEEP WONT ADMIT TO THE PROBLEM. THIS IS A HUGE PROBLEM AND WILL INJURE SOMEONE SOONER OR LATER. SADLY MY FELLOW JEEP OWNERS AND I, LOVE OUR JEEPS AND JUST CONTINUE TO PUT UP WITH THE PROBLEM. PLEASE HELP US PUSH JEEP INTO FIXING OUR JEEPS AND REDESIGNING FUTURE JEEPS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10442021January 1, 2012
FUEL SYSTEM, GASOLINE
DURING FUELING, AFTER THE AUTO-SHUTOFF OF THE FUEL PUMP STOPS THE FUEL DISPENSING, FUEL OVERFLOWS (APPROX. 1/2-1 GALLON) FROM THE FUEL TANK PAST THE STILL IN-PLACE PUMP HANDLE CAUSING FUEL TO SPILL ON THE SIDE OF THE VEHICLE, THE GROUND, AND ON ANYONE STANDING DIRECTLY BESIDE THE FUEL INLET. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10441936December 31, 2011
FUEL SYSTEM, GASOLINE
WHEN FILLING UP WITH GAS AND SETTING THE LOCKING MECHANISM ON THE FUEL NOZZLE, UPON FILLUP, FUEL WILL SPRAY OUT OF THE FUEL FILLER BEFORE THE NOZZLE DISENGAGES. THIS HAS BEEN REPEATED AT ALL OF THE SUBSEQUENT FILLUPS, USING DIFFERENT STATIONS AND PUMPS. FUEL WILL SPILL ONTO THE GROUND, SIDE OF VEHICLE, BUMPER AREA, AND ON THE PERSON REFUELING. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10441947December 31, 2011
FUEL SYSTEM, GASOLINE
UPON FILLING THE GAS TANK THERE IS CONSISTENT FUEL SPILL BACK. FUEL SPEWS FROM THE FILLER OPENING. SECOND OWNER, NOT SURE IF THIS HAS BEEN OCCURRING PRIOR TO DATE AND MILEAGE ABOVE. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10441969December 31, 2011
FUEL SYSTEM, GASOLINE
SINCE EARLY 2011, THE GAS TANK OF MY JEEP WRANGLER OVERFLOWS WHEN BEING FILLED WITH GAS RESULTING IN SIGNIFICANT AMOUNTS OF GAS BEING SPILLED INTO THE ENVIRONMENT. I HAVE REPORTED THIS TO JEEP IN JUNE. THEY HAVE NOT YET FIXED THE PROBLEM. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10441712December 30, 2011
FUEL SYSTEM, GASOLINE
FUEL OVERFLOWS FROM TANK WHEN FILLING VEHICLE. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10441752December 30, 2011
POWER TRAIN
THE SIX SPEED MANUAL TRANSMISSION CONTINUALLY JUMPS OUT OF FIRST GEAR WHILE PULLING AWAY FROM A STOP. THIS IS DANGEROUS BECAUSE IT COULD CAUSE AN ACCIDENT TO OCCUR IF THE TRANSMISSION WAS TO JUMP OUT OF GEAR DURING A TAKE OFF AND CROSSING LANES OF TRAFFIC. I ALSO AM AWARE THAT THIS IS A COMMON PROBLEM, NOT ONLY HAS CHRYSLER SHIPPED A NON-FUNCTIONAL VEHICLE BUT HAVE KNOWINGLY IGNORED A FIX AFTER 5 YEARS. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10441764December 30, 2011
STEERING
TL* THE CONTACT OWNS A 2008 JEEP WRANGLER 4X4. THE CONTACT WAS DRIVING APPROXIMATELY 65-70 MPH WHEN THE VEHICLE BEGAN TO WOBBLE AND SHAKE VIOLENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THEY ADVISED THE CONTACT THAT THE FAILURE COULD HAVE BEEN CONTRIBUTED BY A FAILURE IN THE STEERING DAMPER OR THE FACTORY STEERING STABILIZER. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER HAD NOT BEEN CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 5,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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