Jeep Wrangler Complaints

18,838 consumer complaints on file.

#10456849April 30, 2012
UNKNOWN OR OTHER
ON A ROCKY ROAD AT RAUCH CREEK OFFROAD PARK IN TREMONT, PA. I WAS STOPPED WAITING FOR MY FRIEND TO GIVE ME DIRECTIONS. HE NOTICED WHAT HE FIRST THOUGHT WAS STEAM COMING FROM UNDER THE HOOD. IN FACT IT WAS SMOKE. WITHIN ONE MINUTE FLAMES WERE COMING FROM UNDER THE HOOD. WITHIN TWO MINUTES THE ENTIRE VEHICLE WAS ENGULFED. I INJURED MYSELF IN MY HASTE TO GET OUT OF THE BURNING VEHICLE. THE VEHICLE WAS A TOTAL LOSS. I HAVE PHOTO'S AND VIDEOS AVAILABLE OF THE INCIDENT. *JS
Crash:
No
Fire:
Yes
Injuries:
1
Deaths:
0
#10456913April 30, 2012
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2009 JEEP WRANGLER. THE CONTACT STATED THAT AFTER REFUELING, FUEL SPEWED BACK OUT OF THE FILLER NECK. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 300 AND THE CURRENT MILEAGE WAS 60,000. UPDATED 05/31/12*LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10456638April 27, 2012
SUSPENSION, STEERING
JEEP SHAKES VIOLENTLY AT SPEEDS OVER 50 MILES PER HOUR; ALSO KNOWN AS A DEATH WOBBLE. WE EXPERIENCED THIS PROBLEM 1 YEAR AGO. THE STEERING STABILIZER WAS CHANGED BY THE DEALERSHIP. ALMOST EXACTLY A YEAR LATER, APRIL 2012, WE EXPERIENCED THE PROBLEM AGAIN. I PERSONALLY CHANGED THE STEERING STABILIZER AGAIN, BUT THE PROBLEM PERSISTED THE NEXT DAY. WE RETURNED THE JEEP TO THE DEALERSHIP. THEY CHANGED THE TIE-ROD AND ALIGNED THE VEHICLE'S FRONT END. TWO DAYS LATER, THE PROBLEM RECURRED. WE HAVE RETURNED THE JEEP TO THE DEALER AGAIN, AND THEY ARE SAYING THAT IT IS NECESSARY TO REPLACE THE STEERING STABILIZER AGAIN. THAT WILL BE THE 4TH STABILIZER ON THE VEHICLE IN A YEAR. IT SEEMS THERE SHOULD BE SOME OTHER UNDERLYING ISSUE WITH THE PROBLEM THAT NEEDS TO BE ADDRESSED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10456639April 27, 2012
SUSPENSION, STEERING
THE CAR EXPERIENCED THE SO-CALLED "JEEP DEATH WOBBLE." AT ABOUT 65 MPH ON THE FREEWAY, THE FRONT END OF THE CAR BEGAN TO SHAKE SO VIOLENTLY AND UNCONTROLLABLY THAT I HAD NO CHOICE BUT TO SLOW TO A STOP IN THE EMERGENCY LANE. AFTER ATTEMPTING TO DRIVE AT HIGHWAY SPEED AGAIN SEVERAL MINUTES LATER, THE WOBBLE OCCURRED A SECOND TIME, FORCING ME TO PULL OVER ONCE MORE. HAD I LET GO OF THE STEERING WHEEL DURING THE INCIDENT, THE CAR WOULD SURELY HAVE SWERVED AND POSSIBLY SPUN OUT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10456656April 27, 2012
STEERING
2008 JEEP WRANGLER UNLIMITED: "DEATH WOBBLE" - FRONT END BEGAN SHAKING VIOLENTLY AT BETWEEN 50MPH AND 55MPH. DID THIS SEVERAL TIMES. REPLACED STEERING STABILIZER WITH A MORE HEAVY DUTY ONE. HAD TIRES ROTATED AND BALANCED. HELPED FOR A WHILE. STARTED AGAIN. ALWAYS ON HIGHWAY, NOT A BUMPY ROAD. GOT NEW TIRES. STILL OCCASIONALLY DOES IT. TIRES HELPED SOME, BUT STILL DOES IT OCCASIONALLY. NOT A FUN EXPERIENCE! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10456636April 26, 2012
FUEL SYSTEM, GASOLINE
GAS OVERFLOWS AND SPITS OUT WHEN FILLING THE TANK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10456525April 26, 2012
POWER TRAIN
THE 2010 JEEP WRANGLER UNLIMITED HAD BEEN DRIVEN APPROXIMATELY 15 MILES IN STOP AND GO TRAFFIC AND FOR THE TEN MINUTES PRIOR TO THE STOP AT THE CONVENIENCE STORE HAD BEEN DRIVEN AT HIGHWAY SPEEDS. THE DRIVER STOPPED AT A CONVENIENCE STORE FOR 5 MINUTES, PULLED OUT OF THE PARKING LOT, AND APPROXIMATELY 2 MINUTES LATER THE JEEP HAD FLAMES SHOOTING OUT FROM UNDERNEATH THE VEHICLE. THE DRIVER WAS ABLE TO GET INTO AN EMPTY PARKING LOT BEFORE THE POWER STEERING FAILED AND ATTEMPTED TO PUT OUT THE FIRE WITH A FIRE EXTINGUISHER WITH NO SUCCESS. THE JEEP WAS A COMPLETE LOSS AT APPROXIMATELY 3000 MILES. THE ONLY UNUSUAL BEHAVIOR NOTED BEFORE THE FIRE WAS THAT THE VEHICLE STALLED WHEN PUT INTO REVERSE ON 2 OCCASIONS. THE JEEP WAS SCHEDULED TO GO BACK TO THE DEALER TO INVESTIGATE THIS PROBLEM BUT THEN BURNED TO THE GROUND. INVESTIGATION FROM THE CHRYSLER REP AND THE INSURANCE REP DETERMINED THAT THE CAUSE OF THE FIRE WAS DUE TO "DEBRIS AROUND THE TRANSMISSION". *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10456476April 25, 2012
STEERING, ELECTRICAL SYSTEM, AIR BAGS
NOTICED THE AIRBAG LIGHT GOING ON AND OFF ON AND OFF... HAS SOMETHING TO DO WITH THE CLOCK SPRING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10456478April 25, 2012
TIRES, TIRES:SIDEWALL
SIDEWALL BLOWOUT, P225/75R16 M+S , WRANGLER ST 104S. DOT M671 EYER4611. VEHICLE UNDER TOW 121 MILES AT FAILURE, CA210FWY @ 57 MPH. DRIVER SIDE REAR. 1109 TOTAL MILES ON VEHICLE AND ALL TIRES. 285 TOTAL MILES TOWED. NO TREAD FLAT SPOTS, NO INDICATION OF TIRE DAMAGE AT START OF FINAL TOW. NO HEAT NOTED IN OTHER TIRES AT FAILURE. WHEEL SPUN FREELY ON JACK, TRANSMISSION IN PARK, TRANSFER CASE IN NEUTRAL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10456498April 25, 2012
ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING
POTENTIALLY A ROOT CAUSE OF THE RASH OF FIRES IN JEEP WRANGLERS THAT ARE SITTING PARKED: FAILURE OF THE TIPM (TOTALLY INTEGRATED POWER MODULE). IN DEC 2011, MY DAUGHTER DROVE HER NEW (3000 MILES) 2011 JEEP WRANGLER UNLIMITED TO CHURCH, PARKED IT, TURNED OFF THE KEY, TOOK THE KEY OUT OF THE IGNITION, EXITED THE VEHICLE AND LOCKED THE DOOR, AND WENT INTO THE CHURCH BUILDING - NEVER REALIZING THAT MOTOR WAS ACTUALLY STILL RUNNING!! (THEY'RE VERY QUIET WHEN IDLING AND SHE WAS TALKING TO A FRIEND.) ABOUT 20 TO 30 MINUTES LATER, A MAN CAME RUNNING INTO CHURCH THAT KNOWS OF HER VEHICLE AND SAID "YOUR JEEP IS RUNNING, THERE'S SMOKE OR STEAM COMING OUT FROM UNDER THE HOOD, THE DOOR IS LOCKED, AND I CAN'T GET IN TO TURN IT OFF! MY DAUGHTER CHECKED AND SHE INDEED HAD THE IGNITION KEY IN HER HAND. SHE RAN OUT OF CHURCH AND UNLOCKED THE DOOR, PUT THE KEY IN THE IGNITION BUT IT WOULD NOT KILL THE ENGINE! WE HAD TO ENGAGE THE CLUTCH IN A HIGH GEAR ON THE MANUAL TRANSMISSION TO KILL IT. RADIATOR COOLANT ALL OVER THE GROUND. WE FOUND THAT RADIATOR FLUID WAS JUST ABOUT ALL BOILED OUT OF THE ENGINE. THE TIPM WAS ALLOWING THE ENGINE TO CONTINUE TO RUN EVEN THOUGH THE IGNITION WAS OFF AND KEY REMOVED - BUT THE TIPM DID SHUT OFF THE ELECTRICALLY OPERATED COOLING FAN IN FRONT OF THE RADIATOR. THERE WAS ELECTRICAL POWER GOING TO THE MOTOR IGNITION SO THAT THE MOTOR CONTINUED TO RUN - BUT W/O A FAN. THE COOLANT BOILED OUT OF THE ENGINE AND HAD OUR FRIEND NOT INTERVENED OUR MOTOR DEFINITELY WOULD HAVE BOILED ITSELF DRY AND CONTINUED TO RUN UNTIL IT EITHER SEIZED UP DUE TO EXCESSIVE HEAT AND/OR IGNITED A FIRE DUE TO THE EXCESSIVE HEAT (POTENTIALLY BY IGNITING THE FUEL WITHIN THE FUEL SYSTEM?? ELECTRICAL WIRE INSULATION CAUSING AN ELECTRICAL FIRE?? BATTERY BOILING AND FIRE??). AS YOU'RE AWARE, THERE ARE SEVERAL POTENTIAL SECONDARY SOURCES FOR FIRE IGNITION UNDER THE VEHICLE HOOD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10456511April 25, 2012
FUEL SYSTEM, GASOLINE
WHEN FILLING UP MY VEHICLE WITH GAS IT OVER FLOWS WHEN THE GAS PUMP STOPS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10456514April 25, 2012
FUEL SYSTEM, GASOLINE
ON FEBRUARY 18TH 2012, I PURCHASED A USED 2005 JEEP WRANGLER RUBICON FROM A JEEP DEALERSHIP. EVERY TIME I'VE FILLED UP FOR GAS, THERE IS AN OVER SPILL OF ABOUT 1/8 OF A GALLON. THIS HAPPENED ON 2/27/12, 2/29/12 , 3/15/12, 3/25/12, AND 4/23/12. EVEN WHEN SLOWING DOWN TOWARDS THE END OF THE FILL UP, IT STILL SPILLS OVER, JUST LESS SEVERE. I TOOK IT INTO THE DEALER. THEY PERFORMED A FUEL SYSTEM SOFTWARE UPGRADE ON 4/06/12, BUT THAT DID NOT CORRECT THE PROBLEM. THIS IS A HUGE NUISANCE (NOT TO MENTION SAFETY/FIRE HAZARD) AND FROM WHAT LITTLE RESEARCH I'VE DONE, DOES NOT SOUND LIKE AN ISOLATED PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10456244April 24, 2012
ELECTRICAL SYSTEM
2005 JEEP WRANGLER. CONSUMER STATES WITHIN TWO WEEKS OF PURCHASE VEHICLE BEGAN EXPERIENCING ELECTRICAL PROBLEMS *TGW THE CONSUMER STATED THE HEATER/FAN SWITCH WAS REPLACED NUMEROUS TIMES. ON MARCH 22, 2010, SMOKE BEGAN EMITTING FROM THE VENTS INTO THE INTERIOR OF THE VEHICLE. WITHIN MINUTES, THE VEHICLE WAS FULLY ENGULFED IN FLAMES AND BURNED COMPLETELY TO THE FRAME. CHRYSLER DETERMINED THERE WERE NO MANUFACTURING DEFECTS DESPITE THE NUMEROUS PROBLEMS THE CONSUMER ENCOUNTERED WITH THE VEHICLE. *JB
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10456388April 24, 2012
FUEL SYSTEM, GASOLINE
HAD BEEN SMELLING RAW GAS INSIDE AND OUTSIDE VEHICLE FOR SEVERAL MONTHS. FINALLY TRACKED DOWN TO FUEL LINE COMING FROM GAS TANK. PLASTIC ELBOW UNDER DRIVER SEAT (RHD POSTAL JEEP) HAS PINHOLE AND HAS BEEN SQUIRTING A FINE STREAM OF FUEL ONTO BOTTOM OF VEHICLE. IF IT HAD SQUIRTED ON EXHAUST OR ANY OTHER HOT SURFACE, IT WOULD SURELY CAUSE A FIRE. WONDER IF ANY OTHER ELBOWS HAVE FAILED ON OTHER VEHICLES, AND ALSO IF THERE ARE ANY FUEL LINE ELBOWS IN THE ENGINE COMPARTMENT? COULD BE EXPLANATION FOR ENGINE FIRES THAT ARE BEING INVESTIGATED. LOCAL JEEP DEALER HAD REPLACED FUEL TANK ON 10-19-11 DUE TO A RECALL ABOUT FUEL SPILLING OUT OF FILLER TUBE AFTER FUEL HANDLE CLICKED OFF. NEVER NOTICED GAS SMELL BEFORE THE TANK WAS REPLACED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10456402April 24, 2012
AIR BAGS, ELECTRICAL SYSTEM
ON THE 2008 JEEP WRANGLER (LHD) DASHBOARD, THE AIRBAG WARNING LIGHT FLASHES ON EVERY OTHER MINUTE WITH A CHIME, AN INDICATION THAT THERE IS SOMETHING MALFUNCTIONING OR INTERFERING WITH THE VEHICLE'S AIRBAGS.THIS HAS BEEN A RECURRING ISSUE AND CONCERN FOR MANY 2008 JEEP WRANGLER (LHD) OWNERS, INCLUDING MYSELF, AND HAS BEEN SHOWN TIME AND TIME AGAIN TO BE CAUSED BY A FAULTY CLOCKSPRING WITHIN THE VEHICLE'S STEERING WHEEL. THIS FAULTY CLOCKSPRING IS THE CULPRIT FOR POTENTIAL AIRBAG FAILURE IN THE 2008 JEEP WRANGLER (LHD) DURING AN ACCIDENT OR PREMATURE DEPLOYMENT WHEN SIMPLY DRIVING AROUND. DAIMLER CHRYSLER HAS REFUSED TO ADDRESS THE SAFETY CONCERN OF THEIR FAULTY CLOCKSPRING THAT CAN CAUSE FAILURE OF THE VEHICLE'S AIRBAGS FROM PROPERLY DEPLOYING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10456093April 23, 2012
SUSPENSION, STEERING
STARTED EXPERIENCING THE JEEP "DEATH WOBBLE" AT LEAST 2 YEARS AGO. I AM THE SOLE OWNER OF A STOCK 2008 JEEP WRANGLER UNLIMITED. MY WIFE AND I ARE AFRAID TO DRIVE THIS VEHICLE THAT WE CONTINUE TO MAKE PAYMENTS ON. I HAVE PUT THOUSANDS OF DOLLARS INTO REPAIRS WITH NO LONG TERM FIX, AND I DO HAVE REGULAR MAINTENANCE DONE AT THE DEALERSHIP. MULTIPLE REPLACED STEERING SHOCKS, AND RECENTLY A FRONT RIGHT U-JOINT REPLACEMENT, AND A FRONT RIGHT BREAK CALIPER LOCKING UP. EVEN AFTER REPAIRS AND THE DEALERSHIP CHECKING TENSION OF ALL SUSPENSION PARTS, THE THIRD TIME OUT DRIVING THE VEHICLE AGAIN...DEATH WOBBLE. VERY FRUSTRATED OWNERS, WE SHOULD NOT BE PAYING ON A VEHICLE WE ARE SCARED TO DRIVE AND NOW SITS MOSTLY UNUSED EXCEPT IN EMERGENCIES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10456105April 23, 2012
SUSPENSION
AT CERTAIN SPEEDS, MY FRONT END SHIMMIES ON THE ROAD. I TOOK THE JEEP INTO A DEALERSHIP IN EARLY APRIL TO ADDRESS THE VIBRATION AND THEY CHANGED OUT THE BALL JOINTS. THEY SAID THEY COULD FIND NO EVIDENCE OF THE VIBRATION. I PICKED THE JEEP UP AND IT WAS STILL THERE. I SCHEDULED A FOLLOW UP APPOINTMENT WITH THEM BUT, ON THE 9TH OF APRIL, I WAS DRIVING ON I 495 IN WASHINGTON DC AND THE VEHICLE BEGAN SHAKING SO BAD THAT I HAD TO PULL OVER AND GET OFF THE ROAD. I THOUGHT I WAS GOING TO BE FLUNG INTO A GUARDRAIL OR ANOTHER VEHICLE, IT WAS SHAKING SO BAD. I CALLED JEEP AND THEY OPINED THAT I HAD SCREWED SOMETHING UP WITH AN AFTERMARKET INSTALL FOR A SUSPENSION. HOWEVER, MY JEEP IS COMPLETELY STOCK. I HAVE NOT ALTERED ANYTHING ON IT AND CERTAINLY HADN'T ADDED A SUSPENSION. I HAVE CHECKED AROUND AND APPARENTLY, THIS PROBLEM IS PRETTY RAMPANT. THE VIOLENCE OF THE SHAKING IS EXTREME AND I AM SURPRISED SOMEBODY HASN'T LOST CONTROL AND DIED OVER THIS ALREADY. I AM A LARGE MAN AND IT TOOK ALL MY STRENGTH TO GET THE THING UNDER CONTROL AND INTO A SAFE AREA WHERE I COULD DECREASE SPEED. I SINCERELY HOPE YOU WILL LOOK INTO THIS MATTER BEFORE SOMEONE GETS HURT., THANK YOU, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10456201April 23, 2012
WHEELS, STEERING
SUDDEN ONSET OF VIOLENT FRONT END AND STEERING WHEEL VIBRATION, REQUIRING 2 HANDS TIGHTLY GRIPPING THE STEERING WHEEL TO COAX IT ONTO THE SHOULDER. 5 INCIDENTS IN 8 MONTHS AT 60MPH ON BOTH SMOOTH AND ROUGH PAVEMENT. NARROWLY MISSED SMASHING INTO A CEMENT BARRIER, TRACTOR TRAILER AND CAR DURING 3 OF THE 5 INCIDENTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10456267April 23, 2012
FUEL SYSTEM, GASOLINE
EVERY TIME I FILL UP MY GAS TANK , THE VEHICLE DOESN'T DETECT WHEN IT'S FULL AND SPITS GAS UP ALL OVER THE CAR AND MYSELF. THIS IS VERY DANGEROUS AS FUEL ALSO ENDS UP ALL OVER THE GROUND. PLEASE HELP! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10456009April 22, 2012
FUEL SYSTEM, GASOLINE
EVERYTIME I FILL UP MY JEEP WRANGLER GAS SHOOTS OUT AND SPILLS ALL OVER MY FENDER AND GROUND, I HAVE NEVER HAD ANY CAR DO THIS EVER AND I KNOW IT'S A DEFECT THAT JEEP IS AWARE OF AND WON'T FIX THEM UNDER WARRANTY WHICH THEY SHOULD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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