Jeep Wrangler Complaints

18,838 consumer complaints on file.

#10458946May 18, 2012
VEHICLE SPEED CONTROL, SUSPENSION, STEERING
WHEN DRIVING THE 2010 JEEP WRANGLER UNLIMITED SPORT AT 40MPH AND HIT A BUMP THE JEEP VIBRATES AND MAKES YOU FEEL LIKE YOU ARE LOSING CONTROL OF THE CAR. THE ONLY WAY TO STOP THIS IS TO HIT THE BRAKES AND HOPE THAT YOU DO NOT HAVE TO STEER THE CAR SINCE YOU CANNOT WHEN THIS OCCURS. I CALLED THE DEALERSHIP AND THEY HAD A NAME FOR THIS PROBLEM WHICH IS "DEATH WOBBLE". I ALSO NOTICED THAT MY TIRES WEAR MUCH QUICKER IN THE FRONT THEN THE REAR OF THE JEEP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10458984May 18, 2012
ELECTRICAL SYSTEM, VISIBILITY/WIPER, EXTERIOR LIGHTING
45 DAYS AND 1960 MILES AND IT IS AT DEALERSHIP SERVICE DEPARTMENT WITH STEERING COLUMN AND DASH ALL APART. I WAS TOLD THERE WAS A PROBLEM WITH CLOCK SPRING IN STEERING WHEEL, HOWEVER AFTER THAT WAS REPLACED THEY STILL HAVE PROBLEMS WITH ELECTRONICS IN STEERING COLUMN. SO FAR DEALER DOESN'T KNOW OR IS NOT SURE EXACTLY WHAT IS WRONG. I WAS TOLD THEY WERE WAITING ON A REPLY FROM MANUFACTURE AND THEY WERE HAVING TROUBLE RUNNING TESTS THROUGH CLUSTER. I WILL BE REQUESTING FOR JEEP TO EXCHANGE THIS ONE FOR ANOTHER ONE AS I DON'T TRUST THEY WILL CORRECT THE PROBLEM. WHAT IF I AM FAR FROM HOME AT NIGHT IN THE RAIN. I COULD HAVE A SERIOUS ACCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10458766May 17, 2012
SUSPENSION, STEERING
THE VEHICLE'S SUSPENSION AND STEERING BECAME UNCONTROLLABLE WHEN DRIVING 60 MPH AND I HIT A SMALL BUMP IN THE ROAD. THIS IS COMMONLY KNOWN AS THE JEEP DEATH WOBBLE. I WAS UNABLE TO CONTROL JEEP UNTIL I SLAMMED ON MY BRAKES AND BROUGHT THE JEEP TO UNDER 40 MPH OR A COMPLETE STOP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10458647May 16, 2012
ENGINE
CHECK ENGINE LIGHT CAME ON 5/8/12. LIGHT OFF ON 5/8/12. LIGHT ON 5/10/12. ON 5/11/12 TOOK TO JEEP DEALER FROM WHICH PURCHASED. CODE FOR MISFIRE ON CYLINDER #6. CODE CLEARED. CEL RESET. GOT ONE MILE TOWARDS HOME AND CEL ILLUMINATED AGAIN. RETURNED TO DEALERSHIP. TOLD TO RETURN 5/14/12. RETURNED 5/14/12. ON 5/15/12 DEALERSHIP INDICATED CRACKED/BROKEN SPARK PLUG (#2) CODE. PLUG REPLACED. CODE RESET. GOT FOUR MILES TOWARDS HOME AND CEL ILLUMINATED AGAIN. RETURNED TO DEALERSHIP. AWAITING RESOLUTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10458648May 16, 2012
SUSPENSION, STEERING
MY WIFE HAD JUST TAKEN OUR 2009 JEEP WRANGLER TO THE DEALERSHIP FOR ROUTINE MAINTENANCE, WHICH INCLUDED AN OIL CHANGE AND TIRE ROTATION. ON HER WAY HOME FROM THE DEALERSHIP THE VEHICLE STARTED SHAKING DRAMATICALLY SO SHE PULLED OFF THE ROAD AND CALLED ME. I TOLD HER THAT IF THE TIRES WERE REBALANCED THEN A WEIGHT MIGHT HAVE FALLEN OFF CAUSING ONE OF THE TIRES TO BE OUT OF BALANCE AND TOLD HER TO TRY AND DRIVE IT HOME AT A SLOW SPEED. SHE WAS ABLE TO GET THE VEHICLE HOME AND THE SHAKING DID NOT HAPPEN AGAIN. A COUPLE DAYS LATER SHE TOOK THE JEEP BACK TO THE DEALER AND ASKED THEM TO RECHECK THE TIRE BALANCING. THEY INDICATED THAT ONE OF THE TIRES WAS OUT OF BALANCE SO THEY FIXED IT AND WE THOUGHT THE PROBLEM WAS SOLVED. A COUPLE WEEKS LATER I WAS DRIVING THE JEEP AT ABOUT 55MPH WHEN WE HIT A SMALL BUMP IN THE ROAD AND IT STARTED A RATHER VIOLENT SHAKING AND WOBBLING IN THE FRONT END OF THE VEHICLE. I HAD TO SLOW DOWN SIGNIFICANTLY TO REGAIN CONTROL OF THE VEHICLE. MY WIFE TOOK IT BACK TO THE DEALERSHIP AND THEY DROVE THE VEHICLE BUT SAID THEY WERE UNABLE TO GET IT TO DUPLICATE THE SHAKING AND THEY INDICATED THAT THERE MIGHT BE A PROBLEM WITH THE DRIVE SHAFT. I STARTED DRIVING THE VEHICLE MORE OFTEN IN ORDER TO TAKE NOTE OF ALL THE CONDITIONS PRESENT WHEN THE SHAKING OCCURS AND TO TRY TO DIAGNOSE THE PROBLEM. I WAS SURPRISED WHEN I STARTED TO RESEARCH IT ON THE INTERNET AND IMMEDIATELY FOUND SEVERAL WEBSITES DISCUSSING A CONDITION REFERRED TO AS A "DEATH WOBBLE". THE SYMPTONS DESCRIBED ARE PRECISELY WHAT WE HAVE EXPERIENCED. THERE IS A VIOLENT SHAKING AND WOBBLING OF THE VEHICLE AND YOU HAVE TO SLOW DOWN IMMEDIATELY TO REGAIN CONTROL. OUR JEEP IS STOCK AND NO AFTER-MARKET MODIFICATIONS HAVE BEEN MADE TO THE SUSPENSION SYSTEM. I CONSIDER THIS TO BE A SIGNIFICANT SAFETY ISSUE THAT NEEDS TO BE ADDRESSED IMMEDIATELY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10458705May 16, 2012
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2007 JEEP WRANGLER. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, SHE TURNED AND THE VEHICLE PERFORMED AS IF IT WERE GOING TO STALL. THE CONTACT JERKED AT THE STEERING WHEEL AND THE FAILURE CEASED. THE VEHICLE WAS TAKEN TO THE DEALER FOR A DIAGNOSIS. THE DEALER STATED THAT THEY HAD TO RESET THE TOTALLY INTEGRATED POWER MODULE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 07V291000 (ELECTRICAL SYSTEM). THE FAILURE AND CURRENT MILEAGES WERE NOT AVAILABLE. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10458728May 16, 2012
FUEL/PROPULSION SYSTEM
SINCE NEW EVERY GAS FILL BURBS GAS BACK OUT OF THE FILLER HOSE ON TO REAR FENDER AND GROUND.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10458751May 16, 2012
SERVICE BRAKES
I TRIED TO STOP AT A TRAFFIC LIGHT. I HAD ABOUT 150 TO 200 FEET TO THE BACK OF THE NEXT VEHICLE. I WAS TRAVELING ABOUT 40 MPH. I DEPRESSED THE BRAKE PEDAL, IT WENT ALL THE WAY TO THE FLOOR AND THE BRAKES WERE PULSATING. THE VEHICLE WOULD NOT STOP AND I RELEASE AND PRESSED THE BRAKES AGAIN. THE VEHICLE NEVER STOPPED AND CONTINUED TO HIT THE VEHICLE IN FRONT OF ME. THE POLICE WOULD NOT LET ME DRIVE IT AWAY FROM THE SCENE, THE DEALER INSISTED THAT I PAY A TOW TRUCK TO BRING IT BACK TO THE DEALER AND AFTER THE SECOND DAY I HAVE NO TRANSPORTATION OR ANY HOPE OF ANY? I WANT TO KNOW WHAT FAILED, CAN OR WILL THEY FIX IT AND WHAT CAN I DO TO GET TO WORK NOW? I BOUGHT IT NEW IN OCT 2010 AND IT HAS 35286 MILES ON IT. WELL WITHIN WARRENTY.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10458759May 16, 2012
STEERING
MOVING ALONG ROAD AT 55 MPH. VEHICLE FRONT END BEGAN TO SHAKE VIOLENTLY. STEERING WHEEL ALSO SHOOK VIOLENTLY. I HAD TO QUICKLY CHANGE LANES AND SLOW DOWN TO HAVE VEHICLE STOP SHAKING. THIS VIOLENT SHAKING ALMOST CAUSED ACCIDENT. I HAD VEHICLE WORKED ON TWO MONTHS AGO FOR SHIMMY. NOW IT IS VIOLENTLY SHAKING. TOOK VEHICLE BACK ONTO JEEP DEALER SERVICE DEPARTMENT AND WAS TOLD IT IS A TIRE ISSUE. THAT THE TIRES HAVE FLAT SPOTS. I HAVE HAD THE TIRES CHECKED AND BALANCED AND THEY ARE GOOD. I BOUGHT THE TIRES ONE YEAR AGO NEW AND HAVE NOT HAD ISSUES TILL TODAY. I AM A SOLDIER IN THE ARMY AND HAVE SERVED 28 YEARS. I HAVE SPENT TWO COMBAT DEPLOYMENTS IN IRAQ. THIS SHOOK ME UP ALMOST WRECKING MY VEHICLE FROM THE VIOLENT SHAKING. PLEASE DO SOMETHING ABOUT THIS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10458518May 15, 2012
POWER TRAIN
TL* THE CONTACT OWNS A 2005 JEEP WRANGLER. THE CONTACT STATED WHEN HE SHIFTED THE VEHICLE IN REVERSE, THE GEAR SHIFT LINK FELL OFF AND THE VEHICLE WOULD NOT MOVE. THE CONTACT ALSO STATED THAT HE HAD TO CLIMB UNDERNEATH THE VEHICLE IN ORDER TO SHIFT IT INTO GEAR; WHERE HE RAN THE RISK OF THE VEHICLE ROLLING OVER HIM. THE DEALER WAS NOTIFIED AND STATED THERE WERE NO RELATED COMPLAINTS RELATED TO THE FAILURE. THE MANUFACTURER STATED THAT IF HE TOOK THE VEHICLE TO THE DEALER, THEY WOULD PAY A PORTION OF THE REPAIR COST. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE FAILURE MILEAGE WAS 25000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10458524May 15, 2012
SUSPENSION
I PURCHASED THIS VEHICLE USED WITH VERY LOW MILEAGE OF 16,640 IN 2011 CONFIDENT THAT THE VEHICLE WAS SAFE BECAUSE OF THE CAR FAX. THERE WERE NO INCIDENTS REPORTED. I AM SURE THAT THE PREVIOUS OWNER KNEW OF THIS PROBLEM AND REPORTED IT. WHAT OTHER REASON WOULD THERE BE FOR SUCH LOW MILEAGE. WHEN WE WENT TO THE DEALERSHIP ONLY A MONTH LATER TO REPORT THE PROBLEM OF THE FRIGHTENING WOBBLE WHEN HITTING SMALL POTHOLE HE SMILED AND SAID "OH YEAH THAT'S THE (DEATH WOBBLE)". AND THEN HE TOLD ME THAT IT IS NOT COVERED UNDER WARRANTY. THEREFORE WE ARE STUCK BECAUSE WE COULD NOT PASS THIS VEHICLE ON IN GOOD CONSCIENCE TO ANYONE AND THAT IS OVER A $20,000 LOSS TO THE CONSUMER. I WANT TO KNOW WHY SOMETHING THAT CAN CAUSE THIS KIND OF ACCIDENT PROMOTING INCIDENT NOT TO BE REPORTED TO THE NEXT PURCHASER OF THAT PARTICULAR VEHICLE OR REPAIRED BY THE DEALERSHIP BEFORE RESALE. OUR TRIP TO AND FROM HOT SPRINGS NC ON I81 S AND N AT SPEEDS OF 65-70 MPH WAS A HAIR RAISING EXPERIENCE. SURROUNDED BY TRACTOR TRAILERS A CERTAIN DEATH WOULD HAVE COME TO ANYONE WHO WENT INTO A PANIC. I AM OUTRAGED AND DISAPPOINTED BY MY DEALERSHIP AND THE MANUFACTURER OF THE SUSPENSION IN THIS VEHICLE AS THE SAFETY TESTING HAD TO SHOW A PROBLEM!!!!! I'M SURE THEY REDESIGNED THE STABILIZING SYSTEM IN THE NEXT YEAR OF THIS 2007 JEEP WRANGLER X!!! IT IS THE FRONT STABILIZER BAR AND SHOCK ABSORBING ASSEMBLY SO DO NOT LET THEM TELL YOU ITS ANYTHING OTHER THAN THAT! *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10458546May 15, 2012
AIR BAGS, ELECTRICAL SYSTEM:HORN
CLOCKSPRING FAILURE , LOST AIRBAGS AND HORN FUNCTION UNTIL BAD UNIT REPLACED . *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10458541May 15, 2012
TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
TL* THE CONTACT OWNS A 2009 JEEP WRANGLER. THE CONTACT STATED THAT WHILE DRIVING 70 MPH, THE PLASTIC TIRE PRESSURE MONITORING SENSOR ON THE FRONT PASSENGER TIRE DETACHED AND THE TIRE BLEW OUT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT REPAIR SHOP AND THE CONTACT WAS INFORMED THAT THE TIRE PRESSURE MONITORING SENSOR ON THE REAR DRIVER'S SIDE WAS ALSO DETACHED. THE CONTACT WAS NOT INFORMED WHY THE FAILURE OCCURRED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 46,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10458570May 15, 2012
FUEL/PROPULSION SYSTEM
WHEN FUELING VEHICLE, AT ABOUT 7/8 FULL POINT, GAS SPRAYED OUT OF FUEL NECK ONTO ME. THEN CUT OFF ON THE PUMP NEVER ENGAGED. HAS HAPPENED NUMEROUS TIMES. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10458563May 15, 2012
STEERING, SUSPENSION, WHEELS
I STARTED EXPERIENCING THE JEEP "DEATH WOBBLE" IN FEBRUARY OF 2012. WHILE TRAVELING AT SPEEDS OF 50MPH OR FASTER AND DRIVING OVER ANY SMALL BUMP OR POT HOLE ON THE ROAD, IT CAUSES THE JEEP TO "WOBBLE" OUT OF CONTROL. THERE WAS A FEW TIMES I ACTUALLY LOST CONTROL OF THE VEHICLE AND SWAYED ONTO THE OPPOSITE SIDE OF THE ROAD. THE ONLY WAY TO STOP THE JEEP FROM WOBBLING IS TO SLOW THE JEEP DOWN TO ABOUT 10-15MPH AND WHICH IS VERY UNSAFE WHEN YOU ARE ON A HIGHWAY. I SPENT $1500 TO HAVE THIS FIXED COVERING EVERYTHING JEEP SAID TO DO (SUSPENSION, SHOCKS, TORSION BAR, BUSHINGS, TIRE PRESSURE, TIRE BALANCE, STEERING STABILIZER, CASTER ANGLE, DRAGLINK AND TIEROD) AND IT STILL HAS NOT BEEN FIXED. I AM NOW LEFT WITH A VEHICLE I OWE $17,000 WITH ONLY 44,000 MILES THAT IS TOO UNSAFE TO DRIVE. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10458584May 15, 2012
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2011 JEEP WRANGLER. THE CONTACT STATED THAT THE DRIVER WAS DRIVING APPROXIMATELY 55 MPH WHEN VARIOUS DRIVERS ALERTED HIM TO STOP THE VEHICLE. THE CONTACT MANEUVERED TO THE SHOULDER AND STOPPED THE VEHICLE. THE CONTACT THEN NOTICED THAT BOTH REAR WHEEL WELLS WERE ON FIRE. THE FIRE DEPARTMENT APPEARED ON THE SCENE TO EXTINGUISH THE FIRE. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER AND NO ASSISTANCE WAS PROVIDED. THE VEHICLE WAS THEN TOWED TO AN INDEPENDENT MECHANIC AND THE CONTACT WAS INFORMED THAT GRASS WAS WEDGED BETWEEN THE FUEL TANK AND BODY OF THE VEHICLE. AS A RESULT, THE GRASS CAUGHT ON FIRE. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 3,200. ...UPDATED 08-03-12 *BF
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10458607May 15, 2012
STRUCTURE:FRAME AND MEMBERS
FRAME IS RUSTED THROUGH AT ALL POINTS WHERE SKIDPLATE ATTACHES TO FRAME!! THE UNDERSIDE OF THE FRAME IS RUSTED THROUGH/GONE AT THE AREA WHERE SKIDPLATE BOLTS TO. AS A RESULT THE SKIDPLATE IS HANGING DOWN AND NOT PROPERLY SUPPORTING TRANSMISSION AND TRANSFER CASE.. BECAUSE OF THIS HANGING IT IS CAUSING MISALIGNMENT OF THE DRIVETRAIN.. DAMAGING COMPONENTS OF THE DRIVETRAIN. I CANNOT IMAGING IF THIS GOES UNDETECTED AND THE FRAME CRACKS AND/OR BREAKS WHILE THE VEHICLE IS IN MOTION, AT WHAT IS THE MIDDLE OF THE FRAME. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10458310May 14, 2012
FUEL/PROPULSION SYSTEM
DURING REFUELING GASOLINE SPITS BACK OUT OF THE FUEL FILLER TUBE NECK AT THE END OF THE FILL ONTO THE GROUND AND THE PERSON REFUELING THE JEEP IF HOLDING THE NOZZLE. THE PERSONAL INFORMATION SECTION OF THIS FORM WILL NOT ACCEPT AS VALID MY PHONE NUMBER IN GERMANY [XXX]. THE NUMBER I PLACED IN THE PHONE FIELDS IS NOT VALID. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10458429May 14, 2012
ENGINE
TL* THE CONTACT OWNS A 2009 JEEP WRANGLER. WHILE EXAMINING THE VEHICLE THE CONTACT NOTICED THAT THE OIL LEVEL WAS LOW. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE CONTACT WAS INFORMED THAT THE VEHICLE WAS PERFORMING NORMALLY. THE VEHICLE WAS NOT REPAIRED. THE CURRENT MILEAGE WAS 58,000 AND THE FAILURE MILEAGE WAS 5,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10458474May 14, 2012
SUSPENSION:FRONT:STABILIZER BAR
TL* THE CONTACT OWNS A 2006 JEEP WRANGLER. WHILE DRIVING APPROXIMATELY 35 MPH, THE CONTACT DROVE OVER A ROAD BUMP WHEN THE FRONT END OF THE VEHICLE BEGAN TO SHAKE VIGOROUSLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MECHANIC REPLACED THE STABILIZER BAR TWICE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 72,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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