Jeep Liberty Complaints

8,882 consumer complaints on file.

#10917389October 19, 2016
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
AMONGST OTHER ISSUES: VEHICLE FAILS TO START OCCASIONALLY, FROM BOTH COLD AND WARM STATES. FROM COMPLETELY OFF, TURNING THE KEY BEGINS IGNITION BUT OFTEN DOES NOT START THE VEHICLE. ENGINE SPUTTERS BUT DOES NOT COMPLETE THE START. ON SOME OCCASIONS, DEPRESSING THE GAS PEDAL WHILE TRYING TO START THE VEHICLE WORKS, LEADING ME TO BELIEVE THIS IS ONE OF THE WIDELY REPORTED TIPM ISSUES PLAGUING JEEPS FROM 2007-2014. I CONCLUDE THE FUEL PUMP FAILS TO RECEIVE A SIGNAL TO START FROM THE TIPM WHICH CAUSES THE IGNITION FAILURE. IN ADDITION, I HAVE HAD MULTIPLE ELECTRICAL ISSUES INCLUDING DOORS LOCKING AND UNLOCKING WHEN THE OPPOSITE CORRESPONDING BUTTONS ARE PRESSED, WINDSHIELD WIPERS TURNING ON WHEN THE TURN SIGNAL IS USED, WARNING LIGHTS ON THE DASHBOARD REPORTING NON-ISSUES, FAILURE OF POWER STEERING, AND FAILURE TO ACCELERATE WHEN THE GAS PEDAL IS DEPRESSED. PLEASE ADDRESS THIS ISSUE AS SOON AS POSSIBLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10916690October 17, 2016
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, SUSPENSION
I BOUGHT THE CAR USED AFTER I'VE BEEN HIT IN THE BACK FROM SOMEBODY AND I NO LONGER HAD MY SUBARU OR THE MONEY TO BUY ANOTHER SUBARU SO I WAS STUCK BUYING THIS CAR IN THE MEANTIME AND THE WINDOWS WORK BUT ONLY FOR A LITTLE BIT 6 HOURS AFTER I BOUGHT THE CAR THE ENGINE LIGHT TURNED ON COURSE IT DIDN'T HAVE ANY TRANSMISSION FLUID SO I PUT SOME IN BUT ONE WINDOW DROPPED HAD TO PULL IT OUT AND NOW THE DRIVER DOOR DOES COMPLETELY WILL NOT ROLL UP OR ROLLED DOWN AND THEN I SEE THAT THEY HAVE DONE SOME WORK TO IT BECAUSE I DIDN'T NOTICE WHEN I BOUGHT IT THAT THE DOOR HAS POWER THEY HAVE OPENED IT ANOTHER ISSUE IS THAT I WASHED MY CAR WHEN I CALL THE PERSON THAT BOUGHT IT WAS A LITTLE SMALL DEALERSHIP I STATED THAT I WASHED THE CAR HE STATED TO ME TO ME "YOU WASHED THE CAR?" I SAID YES I DIDN'T ASK ANY QUESTIONS HOWEVER THE NEXT DAY THE FRONT LEFT HEADLIGHT WENT OUT AND IT COST ME $15 SO NOT SURE WHAT ELSE I CAN DO IT APPEARS THAT THERE WAS A RECALL THERE IS A RECALL ON THE FUEL TANKER WHAT NOT THEY CAN CATCH FIRE I WOULD LIKE THE RECALL TO BE REPAIRED ALSO I SHOULD HAVE NOTICED THAT THE CAR OCCASIONALLY RANDOMLY FEEL LIKE IT'S FISHTAILING WHILE I'M DRIVING I WAS STRUCK BY A VEHICLE ON THE FREEWAY WHILE I WAS WALKING AFTER MY JEEP GRAND CHEROKEE THAT I HAD PRIOR TO MY SUBARU COMPLETELY DIED ON THE MIDDLE OF THE FREEWAY I BEGAN TO WALK TO THE CALL BOX WHEN I WAS STRUCK BY A CAR SO I HAVE TO HAVE A SAFE CAR I AM A SINGLE MOTHER AND GRANDMOTHER THANK YOU FOR YOUR ATTENTION IN THIS MATTER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10916554October 17, 2016
SUSPENSION
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. WHILE DRIVING 7 MPH, THE DRIVER'S SIDE BALL JOINT FRACTURED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 127,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10916124October 14, 2016
SEAT BELTS
TL* THE CONTACT OWNS A 2005 JEEP LIBERTY. THE CONTACT STATED THAT THE FRONT DRIVER AND PASSENGER SEAT BELTS UNBUCKLED INDEPENDENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT STATED THAT THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 110,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10915729October 13, 2016
AIR BAGS, SEAT BELTS
ON A DRIVE HOME FROM MY MOTHER'S HOUSE, I HAD COME TO A COMPLETE STOP WAITING TO MAKE A LEFT TURN ON A RESIDENTIAL ROAD WHEN I HEARD A CLICKING SOUND. THEN MY SEAT BELT TIGHTENED ON ITS OWN AND IMMEDIATELY AFTER THAT THE DRIVER'S SIDE AIR BAG DEPLOYED. FORTUNATELY I WAS UNINJURED WITH THE EXCEPTION OF A SLIGHT BURN ON MY FOREARM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10915925October 13, 2016
ELECTRICAL SYSTEM, VISIBILITY/WIPER, UNKNOWN OR OTHER
WINDOW REGULATORS KEEP ON FAILING. I HAVE HAD TO REPLACE THE REGULATOR IN EACH WINDOW AT LEAST ONCE, AND 2 OF THEM HAVE BEEN REPLACED MORE THAN ONCE. I AM ABOUT TO REPLACE MY 7TH REGULATOR. 3 MONTHS AGO THE REGULATOR FAILED ON MY DRIVER'S SIDE - BACK SEAT DOOR. IT GOT ITSELF HUNG IN THE DOOR PANEL AND COULDN'T OPEN THE DOOR, SO HAD TO TAKE IT TO THE GARAGE TO GET FIXED. THIS IS NOT THE FIRST COMPLAINT, NOR THE LAST SO SOMETHING SHOULD BE DONE TO RESOLVE THESE ISSUES. THE REGULATOR ITSELF STILL WORKED, BUT THE HOUSING THE CHAIN STAYS IN WOULD BREAK AND CAUSE THE CHAIN TO COME OUT THE DOOR PANEL, AND KNOCK THE WINDOW OFF ITS TRACK AND DAMAGE THE GLASS!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10915517October 12, 2016
ENGINE, POWER TRAIN
AT 48K MILES ENGINE STARTED HAVING MULTIPLE CYLINDER MISSFIRES, TOO LEAN THEN TOO RICH CODES FOR CYCLINDERS WHILE TRAVELING ON THE HIGHWAY, BROUGHT TO DEALER, WAS CHARGED $148 TO REPLACE O2 SENSOR. DROVE VEHICLE OUT OF THE LOT, AND WITHIN FIVE MILES FROM DEALER, EXPERIENCED SAME TROUBLE. AFTER ONE AND HALF WEEKS AT THE DEALER, THEY HAD REPLACED 2 PCM MODULES, O2 SENSORS AND THEN THE CATALYTIC CONVERTER. VEHICLE WAS DRIVEN NO LESS THAN 3 MONTHS AND 5K DRIVEN MILES AFTER WORK WAS COMPLETED THE ENGINE STARTED FAILING AGAIN WITH THE SAME ISSUE, STRANDING BY DISABLED SPOUSE 1400 MILES AWAY FROM HOME. DEALER NOW WANTS TO REMOVE ENGINE HEAD AND REBUILT ENGINE. ONCE WAS BROUGHT TO THE DEALER, SERVICE AGENT TOLD MY SPOUSE WAS ADVISED THAT NO TRANSPORTATION WAS HOPING TO BE PROVIDED TO HER, SINCE SHE WAS TRAVELING WITH HER SERVICE ANIMAL "A DOG" . EVEN AFTER THEY WERE ADVISED OF ADA LAWS, AND WAS TOLD TO DRIVE THE JEEP AND HAVE IT TOWED BACK TO THE DEALER AT OUR EXPENSE. WHEN I CONTACTED DOGE CHRYSLER CUSTOMER SERVICE, CASE NUMBER 30253034 I WAS TOLD THAT THEY CAN'T PROVIDE ANY ASSISTANCE UNTIL THE DEALER DIAGNOSED THE ISSUE, JEEP HAVE BEEN AT THE DEALER FOR A WEEK NOW, AND SERVICE ADVISE IT SAYD THAT IS GOING TO TAKE ANOTHER 2 DAYS BEFORE THEY GET IT IN THE SHOP TO LOOK AT IT..
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10915551October 12, 2016
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2012 JEEP LIBERTY. THE CONTACT STATED THAT BOTH REAR WINDOWS AND THE FRONT PASSENGER SIDE WINDOW WOULD NO LONGER OPEN. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS 31,629.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10915227October 11, 2016
UNKNOWN OR OTHER
VEHICLE HAS APPROXIMATELY 69,500 MILES - WHILE IN MOTION ON A CITY STREET DURING THE EVENING, THE REAR PASSENGER WINDOW FELL INTO THE DOOR FRAME. RESEARCH INDICATES JEEP LIBERTY HAS DEFECTIVE WINDOW REGULATORS WHICH CAUSES SAME TO HAPPEN AND NO RECALL HAS BEEN ISSUED BY CHRYSLER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10915278October 11, 2016
AIR BAGS, SEAT BELTS
I JUST RECEIVED A CALL FROM JEEP THAT AN OUTSTANDING RECALL IS STILL ON MY VEHICLE AND LOOKING BACK SOME MONTHS AGO, I BROUGHT MY CAR INTO A DEALER TO HAVE ALL OF THE RECALLS FIXED AND THEY SAID THEY NEED TO ORDER A PART FOR ONE OF THE RECALLS. I NEVER RECEIVED A CALL BACK STATING THAT THE PART WAS READY TO BE INSTALLED. HAD IT NOT BEEN FOR THIS CURRENT CALL FROM JEEP I WOULD HAVE FORGOTTEN ALL ABOUT IT. I JUST DON'T HAVE TIME TO KEEP BRINGING THIS CAR IN AND WAITING FOR PARTS TO BE INSTALLED ON IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10914973October 9, 2016
STEERING, SUSPENSION
LOWER FRONT RIGHT BALL JOINT SNAPPED WHILE I WAS DRIVING. CALLED JEEP AND THEY SAID IT WAS RECALLED AND REPLACED. I ASKED FOR A LOCATION AND A SERVICE ORDER AND THE WOULD NOT GIVE IT TO ME. THEY KEEP TELLING ME TO TAKE IT TO THE JEEP DEALER WHICH I CANT BECAUSE IT IS BROKE. THESE BALL JOINTS WHERE RECALLED FOR BREAKING. NOW FOR A SECOND TIME IT BROKE AND I CANT GET ANY PROOF THAT IT WAS EVER REPLACED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10914163October 6, 2016
UNKNOWN OR OTHER
JSS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10914211October 6, 2016
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2012 JEEP LIBERTY. THE CONTACT STATED THAT THE LOCKS, SEAT BELTS, AND VARIOUS ELECTRICAL COMPONENTS BECAME INOPERABLE. THE CONTACT MENTIONED THAT THE VEHICLE STALLED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TOTALLY INTEGRATED POWER MODULE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V282000 (ELECTRICAL SYSTEM, AIR BAGS). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 54,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10914041October 5, 2016
ELECTRICAL SYSTEM, VISIBILITY/WIPER, EXTERIOR LIGHTING
WHEN PROBLEM STARTS WIPERS GO ON DASH LIGHTS COME ON DASH GAUGES DO NOT WORK NO SPEEDOMETER AC DEFROSTER HEATER DO NOT WORK BRAKES DO NOT WORK RIGHT HEADLIGHTS GO OUT NO BLINKERS NO LIGHTS ON INSIDE OF CAR CAR SAYS NO BUS WHERE THE GEAR SELECTER IS DASH THEY HAVE REPLACED THE TPN 3 TIMES AND THE WIRING CLUSTER 4 TIMES THEY BROUGHT IN SPECIALIST FROM DETROIT TO WORK ON THIS CAR AND CAN NOT FIGURE OUT WHAT IS MAKING THIS CAR DO THIS THEY KEEP SAYING IT IS THE TPN OR THE WIRING CLUSTER AFTER REPLACING SEVERAL TIMES IT STILL DOING THE SAME THINGS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10914070October 5, 2016
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2010 JEEP LIBERTY. WHILE DRIVING APPROXIMATELY 5 MPH AND MAKING A TURN, THE VEHICLE LOST POWER WITHOUT WARNING. THE VEHICLE WAS PULLED OVER TO THE SIDE OF THE ROAD, TURNED OFF, AND RESTARTED. THE CONTACT DROVE THE VEHICLE HOME. THE FAILURE WAS NOT DIAGNOSED AND RECURRED TWO TIMES. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 54,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10914093October 5, 2016
ELECTRICAL SYSTEM
MY CAR HAS BEEN HONKING AND ALL THE WINDOW WIPERS GO OFF SPORADICALLY WHEN DRIVING. THIS HAS HAPPENED ON THE HIGHWAY, IN STANDSTILL TRAFFIC AND STOPPED AT A RED LIGHT. IT HAS HAPPENED ABOUT 4 TIMES IN THE LAST 2 MONTHS. IT IS NOT ONLY EMBARRASSING BUT IT MAKES US NERVOUS THAT THE ISSUE COULD GET WORSE AND LEAD TO AN ACCIDENT IN THE FUTURE. WE TOOK IT TO PEP BOYS AND WERE TOLD THEY CAN'T DIAGNOSE IT. I THEN CONTACTED CRYSLER AND THEY JUST TOLD ME TO TAKE IT TO A DEALERSHIP. I DID AND THE DEALERSHIP DIDN'T KNOW HOW TO FIX IT BUT SENT US A QUOTE FOR $3500 WORTH OF OTHER STUFF WE DON'T NEED FIXED! MY HUSBAND JUST PICKED UP THE CAR AND IT HONKED/WINDOW WIPERED 3 TIMES IN A 15 MINUTE RIDE HOME. WE ARE EXPECTING OUR FIRST BABY ANY DAY NOW AND ARE VERY NERVOUS ABOUT THE SAFETY OF THE CAR. NO ONE IS WILLING TO HELP AT THIS POINT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10913591October 4, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10913645October 4, 2016
ELECTRICAL SYSTEM
THE TOTALLY INTEGRATED MODULDE (TIPM) IS DEFECTIVE. THE CAR IS 5 YEARS OLD, BUT THIS PLACES THE USER AT A HUGE SAFETY RISK. THE LIGHTS WENT OFF WHILE DRIVING AT NIGHT IN A VERY DARK HIGH WAY. LUCKILY THE HAZZARD LIGHTS WORKED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10913855October 4, 2016
EXTERIOR LIGHTING
VEHICLE WAS IN MOTION. A CO WORKER TOLD ME MY TAIL LIGHT WAS OUT AND THE NEXT DAY I LOOKED AT IT AND TRIED TO REPLACE THE BULB BUT THE BULB WAS MELTED AND BROKEN INSIDE THE LENS. THE BULB WAS MELTED TO A PIECE OF PLASTIC INSIDE...TO SOME TYPE OF FIN. THIS IS THE DRIVER SIDE TAIL LIGHT. I ALSO HAD THE SAME PROBLEM WITH THE PASSENGER SIDE TAIL LIGHT ASSEMBLY EARLIER THIS YEAR. I REPLACED THE BULB 3 TIMES BEFORE I FIGURED OUT WHAT THE PROBLEM WAS. NOW THE SAME PROBLEM HAS OCCURED WITH THE DRIVER SIDE TAIL LIGHT ASSEMBLY. THE BULB MELTED TO THAT FIN INSIDE THE ASSEMBLY AND COULD NOT BE REMOVED TO REPLACE THE BULB. I HAD TO REPLACE THE ENTIRE TAIL LIGHT ASSEMBLY AGAIN, WHICH IS VERY EXPENSIVE AT $130 EACH PLUS THE BULBS. THIS COULD HAVE CAUSED A FIRE...OR A WRECK SINCE MY BRAKE LIGHTS DID NOT WORK UNTIL THIS TAIL LIGHT ASSEMBLY WAS SPECIAL ORDERED AND RELACED, WHICH TOOK A COUPLE OF DAYS TO RECEIVE. THIS PROBLEM SEEMS LIKE A DEFECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10911105October 3, 2016
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT STATED THAT THE SWING GATE FAILED TO OPEN INTERMITTENTLY WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 131,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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