Jeep Liberty Complaints

8,882 consumer complaints on file.

#11534640July 26, 2023
ELECTRICAL SYSTEM, SERVICE BRAKES, VEHICLE SPEED CONTROL
The entire dashboard set of alarm lights go ON as soon as the vehicle starts. The speedometer stops working, the hand break light is on so it appears as it actually activates it and it slows the vehicle impacting drivability, the radiator fan is constantly working, the 4WD mode is activated by default also impacting drivability, impossible to see if the car is overheating, and it could very well be that the airbags would not work if needed. This all adds to a very unsafe drive.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11533322July 19, 2023
AIR BAGS
The contact owns a 2003 Jeep Liberty. The contact stated that while driving 30–35 MPH, the driver's and passenger's side air bags inadvertently deployed but then immediately deflated. No warning light was illuminated. There was no impact to the vehicle that could have caused the air bags to deploy. The air bags deployment caused damage to the dashboard. There was dust coming from the air bags which got into the contact and his passenger's eyes; however, no medical attention was received. The contact restarted the vehicle and drove to his residence. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure but provided no assistance due to the age of the vehicle. The failure mileage was approximately 71,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11532507July 15, 2023
TIRES
P235/70R16 The car was parked, when I left on the morning of July 14 to go to work, it had already exploded. I thought it was the excess heat but the strange thing was the separation that occurred.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11529240June 27, 2023
FUEL/PROPULSION SYSTEM
Fuel pump seems to be leaking. But I’m insure
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11528758June 25, 2023
ELECTRICAL SYSTEM
I was driving on the roadway when suddenly the front driver side power switch (which controls the automatic windows, doors and mirrors), caught fire and started smoking. Unsure of what to do, I pulled over and tried to investigate. When the smoke subsided I drove to an oil change store, which had serviced my vehicle in the past, and asked for assistance from a technician on duty. While investigating, the power switch started smoldering again. The tech had no other option but to disconnect the power switch, by cutting the wires, to prevent future fire damage - as the wires and power switch had melted together. I contacted Jeep to share my concern but they declined assistance. I performed a Google search and found instances of two incidences similar to my experience. NOTE: I have a brief video but couldn’t upload it - photo option was the only option provided.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11528453June 23, 2023
SUSPENSION
Ball joints are coming apart and leaving me stranded on several occasions leading to costly repairs.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11526969June 14, 2023
POWER TRAIN
The contact owns a 2011 Jeep Liberty. The contact stated while starting the vehicle, the contact heard a clicking sounding and the vehicle lunged forward. The check engine warning light was illuminated. The vehicle was taken an independent mechanic and the contact was informed that the vehicle needed to be diagnosed by a dealer. The contact was referred to the dealer. The dealer was contacted but no assistance was provided. The manufacturer was not contacted. The failure mileage was 73,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11526452June 11, 2023
UNKNOWN OR OTHER
Backing plate comes un riveted making lots of grinding noises. I was backing up one day and my tire sensor snapped off and my cars started grinding so badly it was un drivable.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11525116June 2, 2023
AIR BAGS
The air bag light has been turning on for no reason I don’t know what’s causing it
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11523168May 22, 2023
STRUCTURE, VISIBILITY
The contact owns a 2006 Jeep Liberty. The contact stated that while driving at an undisclosed speed, the vehicle made an abnormal sound. The contact stated that all 4 windows had detached from the track. The vehicle was taken to the dealer, who informed the contact that the failure was a common failure. The vehicle was repaired; however, the failure recurred. The manufacturer was made aware of the failure. The failure mileage was approximately 4,707.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11522272May 16, 2023
SUSPENSION
The contact owns a 2003 Jeep Liberty. The contact stated while her boyfriend was driving approximately 35 MPH, the front passenger’s side wheel stopped while the front driver’s, the rear driver’s and passenger wheels continued turning. As a result, the vehicle stalled; however, the engine remained revving. No warning lights were illuminated. The vehicle was towed to the residence and then towed to the dealer where the vehicle remained. The vehicle had not yet been diagnosed or repaired. The contact stated that the manufacturer was notified of the failure and the contact was informed of the NHTSA Campaign Numbers: 03V460000 (Suspension), 09V119000 (Suspension) and 06V288000 (Suspension). The contact was then informed that the vehicle was not covered under recall or warranty. The failure mileage was approximately 300,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11522008May 15, 2023
VISIBILITY, ELECTRICAL SYSTEM
The contact owns a 2004 Jeep Liberty. The contact stated that while driving at an undisclosed speed, the rear windows failed to operate as needed. The vehicle was taken to an independent mechanic, who informed the contact that the control module needed to be replaced. The manufacturer was not made aware of the failure. The failure mileage was approximately 164,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11521618May 11, 2023
POWER TRAIN
Transmission burnt out after only 128,000 miles. Got code 0869 and took to two auto shop and both saw d transmission needed replaced.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11520366May 4, 2023
SUSPENSION
The Rear suspension lower control arms were rusted and cracked to the point they were close to breaking into pieces. There were no warning lamps, messages, or symptoms that alerted us to this problem - we happened to look under the car one day and noticed this. This problem was inspected, confirmed, and repaired by a local mechanic and reported to Jeep via their customer service. I am aware that this particular part caused a recall for the 2007 Jeep Liberty (and I'm guessing this is correlated with similar recalls in other manufacturers, e.g. the 2007-2011 Honda CRVs were recalled due to corrosion in the lower frame due to de-icing agents).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11514814March 31, 2023
VISIBILITY:SUN/MOON ROOF ASSEMBLY
The contact owns a 2012 Jeep Liberty. The contact stated while driving approximately 40 MPH, during a rain shower, the sunroof opened inadvertently allowing water to enter the passenger cabin. The contact attempted to close the sunroof; however, he could hear that the motor was making a whirring sound, but the sunroof failed to close. The contact stated no warning light was illuminated. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the sunroof was not on track and that the parts to perform the repair were unavailable. The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 140,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11514252March 28, 2023
SEAT BELTS
The contact owns a 2007 Jeep Liberty. The contact stated that the front driver’s and front passenger’s side seat belt straps had experienced material tearing causing the seat belts to become unsecured. The cause of the failure was not yet determined. The manufacturer was notified of the failure, but no assistance was offered. The local dealer was not contacted. The failure mileage was 102,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11514253March 28, 2023
SEAT BELTS
The contact owns 2006 Jeep Liberty. The contact stated that both the front and rear driver's side and front and rear passenger's side seat belt straps had experienced material tearing causing the seat belts to become unsecured. The cause of the failure was not yet determined. The manufacturer was notified of the failure but no assistance was offered. The local dealer was not contacted. The VIN was not available. The failure mileage was 102,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11513891March 27, 2023
SUSPENSION
Driver Front Lower Ball joint failed. Recalled ball joints were replaced in 2006. Spoke to Chrysler in 2020 about both lower ball joint boots being deteriorating and ball joints worn and rusty due to failure of recall work but refused to redo recall due to age of vehicle. Vehicle has less than 100k miles. Ball joint failed when turning from stop sign. Loud pop was heard and grinding from drivers side wheel.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11513910March 27, 2023
FUEL SYSTEM, GASOLINE
The contact owns a 2011 Jeep Liberty. The contact stated while adding fuel to the vehicle, there was no indication that the fuel tank was full, and fuel splashed outside of the vehicle. The local dealer was not contacted. The vehicle was not diagnosed nor repaired. The manufacturer was notified of the failure. The failure mileage was approximately 104,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11513291March 22, 2023
SUSPENSION
The contact owns a owns 2003 Jeep Liberty. The contact stated while driving at approximately 40 MPH there was an abnormal noise like squeaking or chirping coming from both front wheel wells. The contact stated no warning light was illuminated. The contact had taken the vehicle to an independent mechanic where it was diagnosed and determined that the front lower ball joints needed to be replaced. The vehicle had not been repaired. The manufacturer had been informed of the failure. The contact had stated that he related the failure to NHTSA Campaign Number: 06V288000 (Suspension) completed in November 2006 on his vehicle. The contact felt that the repair parts for the recall were the same sourced OEM parts and that was why the ball joints failed. The failure mileage was approximately 124,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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