Jeep Liberty Complaints

8,882 consumer complaints on file.

#10258076February 9, 2009
STRUCTURE
SKY SLIDER ROOF DOES NOT STAY TIGHT TO FRAME AND ALSO HAS SERIOUS WIND NOISE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10257691February 6, 2009
SUSPENSION:FRONT, SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
2004 JEEP LIBERTY SPORT :SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT. 63431, DEALER STATES THAT BOTH LOWER CONTROL ARM NEED TO BE REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10257639February 5, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION, VISIBILITY
VEHICLE HAS 25000 MILES AND HAS HAD FOUR POWER WINDOW REGULATORS BREAK, TWO OF WHICH WERE THE SAME WINDOW. VEHICLE TRANSMISSION ALSO SHIFTS VERY HARD BETWEEN 1700 AND 2100 RPM. REGULATORS WERE REPLACED ON WARRANTY, BUT I FEAR AFTER WARRANTY EXPIRES THIS WILL BE VERY EXPENSIVE. HAVE HAD NO LUCK GETTING TRANSMISSION FIXED, EVERYTIME I TAKE IT IN FOR REPAIRS, I'M TOLD THEY CAN'T FIND ANYTHING WRONG. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10257399February 4, 2009
ENGINE AND ENGINE COOLING:ENGINE:DIESEL
TL*THE CONTACT OWNS A 2006 JEEP LIBERTY. IN SEPTEMBER OF 2006, THE ENGINE MODULE IN THE CONTACT'S VEHICLE WAS REPAIRED UNDER RECALL. AFTER THE REPAIR, THE TRANSMISSION WOULD NOT SHIFT PROPERLY. THE REPAIR ALSO CAUSED THE MOTOR TO REV VERY HIGH AND THE VEHICLE TO PULL HARDER AND IDLE. THE VEHICLE WOULD ACCELERATE FROM 5 TO 10 MPH WHEN THE ACCELERATOR PEDAL WAS NOT DEPRESSED. THE FAILURES OCCURRED EACH TIME THE VEHICLE WAS DRIVEN. IN SNOWY WEATHER CONDITIONS, THE FAILURES WORSENED. SHE TOOK THE VEHICLE TO THE ORIGINAL SERVICE DEALER AND ANOTHER DEALER, BUT THEY BOTH WOULD NOT RESET THE MODULE AGAIN TO REMEDY THE ISSUE. THE CONTACT SPOKE WITH THE MANUFACTURER AND THEY STATED THAT THEY COULD NOT ASSIST. THE NHTSA CAMPAIGN ID NUMBER WAS UNKNOWN. THE CURRENT MILEAGE WAS APPROXIMATELY 70,000 AND FAILURE MILEAGE WAS APPROXIMATELY 15,000. UPDATED 03/12/09. *LJ UPDATED 03/16/09. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10257338February 3, 2009
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
TL*THE CONTACT OWNS A 2004 JEEP LIBERTY. WHILE DRIVING APPROXIMATELY 50 MPH, THE CONTACT NOTICED THAT THE VEHICLE WAS PULLING TO THE RIGHT. THE FAILURE OCCURRED EACH TIME THE VEHICLE WAS DRIVEN. HE WAS INFORMED OF NHTSA CAMPAIGN ID NUMBER 06V288000 (SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT) AND TOOK THE VEHICLE TO A MECHANIC TO HAVE THE FRONT END ALIGNED. THE MECHANIC STATED THAT THEY COULD NOT ALIGN THE FRONT END BECAUSE THE BALL JOINTS WERE DEFECTIVE. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND THEY REPAIRED THE VEHICLE ACCORDING TO THE RECALL, BUT DID NOT ALIGN THE VEHICLE. THE CONTACT FELT THAT AFTER SUCH A REPAIR, THE ALIGNMENT WAS NECESSARY AND SHOULD HAVE BEEN INCLUDED IN THE RECALL REPAIR. THE MANUFACTURER HAS NOT BEEN NOTIFIED. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 93,000. UPDATED 03/09/09. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10257155February 2, 2009
VEHICLE SPEED CONTROL
OUR HONDA CIVIC WAS IN MOTION WHEN STRUCK FROM BEHIND BY AN OUT-OF-CONTROL 2004 JEEP LIBERTY. THE JEEP PUSHED OUR CAR FOR 1 1/2 BLOCKS BEFORE VEERING TO THE RIGHT, TAKING OUT A UTILITY POLE AND HITTING 3 CARS IN A USED CAR LOT BEFORE COMING TO A STOP. THE DRIVER OF THE JEEP STATED THE BRAKES WOULD NOT WORK AND THE CAR WAS CLEARLY ACCELERATING THROUGHOUT THE ACCIDENT. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10256927January 30, 2009
ENGINE AND ENGINE COOLING:ENGINE
I WAS DRIVING TO WORK AND MY CAR STARTED SMOKING UNDER THE HOOD AND THE EXHAUST WAS COMING INTO THE CABIN. WHEN I LOOKED UNDER THE CAR, OIL WAS POURING OUT OF IT. I TOOK IT TO THE SHOP AND THEY HAD TO REPLACE BOTH VALVE COVER GASKETS. TWO WEEKS LATER MY OIL LIGHT CAME ON AND NOW MY HEAD GASKET IS LEAKING. THIS CAR IS A 2004 AND HAS 56,000 MILES ON IT. THE REPAIRMAN SAID THAT HE HAS NEVER SEEN THE VALVE COVER GASKETS GO BAD UNDER 100,000 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10256563January 28, 2009
FUEL SYSTEM, GASOLINE
2006 JEEP LIBERTY - GAS TANK FUELING ISSUE. WHEN FILLING THE VEHICLE WITH GASOLINE AT THE SERVICE STATION THE FUEL PUMP WILL NOT SHUT-OFF AND GASOLINE OVERFLOWS FROM TANK. MULTIPLE GAS STATIONS TRIED, PROBLEM EXISTS AT ALL FUEL PUMPS. POTENTIAL PERSONAL INJURY OR FIRE HAZARD WITH GASOLINE OVERFLOWING FROM TANK. JEEP CHYRSLER DEALERSHIP CANNOT RESOLVE THE PROBLEM AFTER 5 VISITS TO DEALERSHIP. DEALERSHIP ACKNOWLEDGES PROBLEM AND HAS HAD JEEP CHYRSLER ENGINEERING HAS BEEN INVOLVED WITH NO RESOLUTION TO THE PROBLEM. POTENTIAL PERSONAL INJURY OR FIRE HAZARD WITH GAS OVERFLOWING FROM TANK. FIRST REPORTED TO JEEP CHYRSLER IN DEC 2008 AND PROBLEM STILL EXISTS. DEALER HAS REPLACED GAS TANK 3 TIMES AND NEW GAS TANKS DO NOT FILL PROPERLY. JEEP CHRYSLER INDICATES THAT DESIGN CHANGE HAS OCCURRED ON REPLACEMENT TANKS NOT COMPATIBLE WITH 2006 VEHICLE. FAULTY GASOLINE TANK CURRENTLY INSTALLED ON VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10256631January 28, 2009
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
I HAVE 2003 JEEP LIBERTY AND THE PASSENGER SIDE WINDOW MOTOR HAS WENT OUT. I SEARCHED THE INTERNET AND FOUND ALOT OF OTHER PEOPLE HAS HAD THE SAME PROBLEM. WHEN I REMOVE THE MOTOR IT WAS MADE OF CHEAP PLASTIC I CAN NOT BELIEVE THEY DID THIS KNOWING THAT IT WOULD BREAK SO EASY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10256450January 27, 2009
VISIBILITY
TL*THE CONTACT OWNS A 2006 JEEP LIBERTY. WITHIN SIX MONTHS, THE WINDOW REGULATORS THAT POWER THE WINDOWS FAILED. FOUR DIFFERENT REGULATORS HAD TO BE REPLACED. IN ADDITION, ALL OF THE WINDOWS ON THE VEHICLE HAD TO BE REPLACED UNDER WARRANTY. THE WARRANTY EXPIRES IN MARCH OF 2009 AND THE REGULATORS CONTINUE TO FAIL. THE MANUFACTURER STATED THAT THEY WOULD NOT REPAIR THE REGULATORS FOR FREE DURING THE NEXT REPAIR AND THAT NO RECALL WAS AVAILABLE FOR THE WINDOWS. THE FAILURE MILEAGE WAS 21,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10256525January 27, 2009
EXTERIOR LIGHTING
2008 JEEP LIBERTY - DRIVING LIGHTS VERY POOR ILLUMINATION. HIGH OR LOW BEAM. ONE MUST DRIVE WITH THE FOG LAMPS AND LOW BEAM FOR ACCEPTABLE ILLUMINATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10256335January 26, 2009
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
TL*THE CONTACT OWNS A 2006 JEEP LIBERTY. THE CONTACT STATED THAT THE MOTOR THAT CONTROLS THE POWER WINDOWS WAS DEFECTIVE AND STOPPED WORKING NUMEROUS TIMES. THE VEHICLE HAS BEEN TAKEN TO THE DEALER AND THEY REPLACED THE MOTOR IN THE DOOR EACH TIME. THIS ONLY REMEDIES THE FAILURE TEMPORARILY AND LASTS APPROXIMATELY 2-3 MONTHS BEFORE IT FAILS AGAIN. THE MOTOR HAS BEEN REPLACED AT LEAST FIVE TIMES. THE CONTACT HAS FOUND NUMEROUS COMPLAINTS ON THE SAME FAILURE AND BELIEVES THE MANUFACTURER SHOULD BE RESPONSIBLE FOR THIS DEFECT. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 30,000 AND CURRENT MILEAGE WAS 65,000. UPDATED 02/24/09. *LJ UPDATED 02/26/09.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10255959January 22, 2009
POWER TRAIN:DRIVELINE, POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE), ENGINE AND ENGINE COOLING:COOLING SYSTEM
TL*THE CONTACT OWNS A 2004 JEEP LIBERTY. WHILE DRIVING 5 MPH IN SNOWY CONDITIONS, THE VEHICLE WAS SUPPOSED TO BE IN 4 WHEEL DRIVE AND BEGAN TO SKID. THE VEHICLE FAILED TO SHIFT INTO 4 WHEEL DRIVE, ALTHOUGH THE INDICATOR WAS ILLUMINATED, WHICH MEANT IT WAS ACTIVATED. THE CONTACT ALSO HEARD A CLUNKING SOUND. SHE TOOK THE VEHICLE TO A REPAIR SHOP AND WAS INFORMED THAT THE LINK IN THE DRIVESHAFT FAILED, WHICH CAUSED THE FAILURE. THE MANUFACTURER INFORMED HER TO SEND A RECEIPT FOR THE REPAIR AND THEY WOULD CONSIDER REIMBURSEMENT. THE CURRENT MILEAGE WAS 42,156 AND FAILURE MILEAGE WAS APPROXIMATELY 42,150. UPDATED 3/5/09 * CN THE WATER PUMP WAS REPLACED UPDATED 03/13/09. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10256046January 22, 2009
SUSPENSION:FRONT
I OWN A 2004 LIBERTY AND HAD THE FRONT LOWER BALL JOINTS REPLACED DUE TO A RECALL. I STARTED HEARING AN AWFUL SOUND AND TOOK IT TO MY JEEP DEALER TO FIND OUT THE FRONT UPPER BALL JOINTS ARE BAD. THE LEFT IS SEVERELY SEPARATED AND COULD GO AT ANY TIME. I DON'T HAVE $400 TO REPAIR WHAT I WOULD CONSIDER A DEFECT. THIS VEHICLE IS BARELY 5 YEARS OLD AND I HAVE HAD SOME PRETTY MAJOR PROBLEMS WITH IT. IN THE SHORT TIME THAT I HAVE OWNED IT I OWNED A 1996 JEEP CHEROKEE FOR 8 YEARS AND NEVER HAD MORE THAN AN O2 SENSOR PROBLEM. I WOULD APPRECIATE A RESPONSE AT YOUR EARLIEST CONVENIENCE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10255849January 21, 2009
EQUIPMENT:MECHANICAL:ACCESSORY SCISSOR/SCREW/BOTTLE JACK/LIFT, EQUIPMENT
TL*THE CONTACT OWNS A 2002 JEEP LIBERTY. WHEN THE CONTACT USED THE JACK TO CHANGE THE FRONT DRIVER'S SIDE TIRE, THE JACK BECAME STUCK IN AN UPWARD POSITION. HE WAS UNABLE TO REMOVE THE JACK FROM HIS VEHICLE. THE DEALER DID NOT ASSIST. THE JACK INFORMATION AND VIN WERE UNKNOWN. THE FAILURE AND CURRENT MILEAGES WERE 92,400.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10255757January 20, 2009
LATCHES/LOCKS/LINKAGES, VISIBILITY:GLASS, SIDE/REAR
TL*THE CONTACT OWNS A 2005 JEEP LIBERTY. WHILE DRIVING 30 MPH, THE CONTACT DISCOVERED THAT THE REAR DRIVER'S SIDE WINDOW WOULD NOT ROLL DOWN. HE WAS ALSO UNABLE TO UNLOCK THE DOOR. THE DEALER STATED THAT THE FAILURE WAS A COMMON DEFECT IN THE JEEP LIBERTY, AND THE WINDOW FAILURE CAUSED THE DOOR LOCK TO FAIL. THE DEALER CHARGED $360 FOR THE REPAIR. IN DECEMBER OF 2007, THE REAR DRIVER'S SIDE WINDOW FAILED AGAIN. IN MARCH OF 2008, THE REAR PASSENGER SIDE WINDOW FAILED. A REPORT WAS FILED WITH THE MANUFACTURER AND THEY RECOMMENDED THAT THE VEHICLE BE RETURNED TO THE DEALER FOR A DIAGNOSIS. INSTEAD, THE CONTACT TOOK THE VEHICLE TO A GARAGE AND THE MECHANIC STATED THAT THE MOTOR WAS DEFECTIVE. THE FAILURE MILEAGE WAS 37,000 AND CURRENT MILEAGE WAS 59,398. UPDATED 03-06-09 *BF THE DEALER REPLACED THE REGULATOR. UPDATED 03/10/09.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10255775January 20, 2009
ENGINE AND ENGINE COOLING:ENGINE
CHRYSLER DENIED 70,000 MILE POWERTRAIN WARRANTY. ENGINE SEIZED, AND FAILED TO FUNCTION. DEALERSHIP DIAGNOSED AS SLUDGE. REGULAR MAINTENANCE WAS DONE AND REGULAR OIL CHANGES WERE MADE. AS MANY RECEIPTS AND DATES PROVIDED AS POSSIBLE. CHRYSLER DENIED WARRANTY, WILL NOT PUT IN WRITING, AND WILL NOT COVER VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10255602January 19, 2009
VISIBILITY
DURING COLD WEATHER CONDITIONS, THERE IS AN EXCESSIVE AMOUNT OF FOG AND OR ICE THAT BUILDS UP ALONG BOTH OF THE DRIVER AND PASSENGER SIDE A PILLAR. DUE TO THE DESIGN OF THE DASH DEFROST VENTS, AIR FLOW ACROSS THIS SECTION OF THE WINDSHIELD IS INSUFFICIENT MAKING UP TO 25 PERCENT OF THE WINDSHIELD AREA NON VISIBLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10255467January 18, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION, UNKNOWN OR OTHER
ON DEC 8, 2008 I PICKED UP MY JEEP LIBERTY FROM MY MECHANIC, HE HAD REPLACED THE TRANSMISSION OIL PAN THAT RUSTED OUT AND DRAINED ALL THE TRANSMISSION OIL OUT. ON JANUARY 6, 2009 ON MY WAY TO WORK EARLY IN THE MORNING THE TRANSMISSION BLEW OUT TOTALLY, I WAS ABLE TO GET BACK HOME AND ONCE AGAIN THE MECHANIC HAS THE LIBERTY REPLACING THE TRANSMISSION. I FEEL THE TRANSMISSION OIL PAN RUSTING OUT AND LEAKING CAUSED THE TRANSMISSION BLOWOUT A MONTH LATER. THE CHECK ENGINE LIGHT DID COME ON IN DECEMBER AND I HAD AN APPOINTMENT TO HAVE THE ENGINE LOOKED AT WHEN THE WHOLE PAN BLEW OUT. THE TRANSMISSION TOTALLY DROPPING IN JANUARY COULD HAVE CAUSED A MAJOR ACCIDENT IF I WERE DRIVING LATER, AND I FEEL THIS COULD CAUSE MAJOR ACCIDENTS ON THE ROADWAYS ACROSS THE NATION. I HAVE COMPLAINED VIA THE WEBPAGE AT JEEP TO NO AVAIL, THIS SHOULD BE AT LEAST A RECALL ON THESE VEHICLES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10255439January 17, 2009
VISIBILITY
WHEN IT IS VERY COLD OUTSIDE (10F OR SO) THE DEFROST ON FOR THE FRONT WINDOW OF MY 2008 JEEP LIBERTY DOES NOT DEFROST THE WINDOW ALL THE WAY AND ICE FORMS ON THE INSIDE. YOU CANNOT SEE OUT THE WINDOW, AND WITH MORE THEN ONE PERSON IN THE JEEP, IT DOES NOT CLEAR UP ALL THE WAY, NO MATTER HOW LONG OF A TRIP YOU TAKE IN THE CAR. THE WINDOW FROM THE MIDDLE OF THE STEERING WHEEL TO THE A PILLER, DOES NOT CLEAR UP AND YOU ARE FORCED TO WIPE OFF THE FROST BY HAND ALL THE TIME. IT IS VERY HARD TO SEE AND IS UNSAFE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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