Jeep Liberty Complaints

8,882 consumer complaints on file.

#10260957March 6, 2009
VISIBILITY
TL*THE CONTACT OWNS A 2006 JEEP LIBERTY. WHILE DRIVING APPROXIMATELY 80 MPH ON NORMAL ROAD CONDITIONS, THE CONTACT HEARD A LOUD NOISE COMING FROM THE REAR OF THE VEHICLE. UNEXPECTEDLY, THE REAR PASSENGER WINDOW GLASS BEGAN TO FALL INSIDE THE DOOR PANEL. THE DRIVER IMMEDIATELY PULLED OVER TO SECURE THE GLASS WITH A HEAVY DUTY ADHESIVE. THE AUTHORIZED DEALER STATED THAT THE WINDOW REGULATOR WAS THE CAUSE OF THE FAILURE AND WOULD COST $450 TO REPAIR. THE PARTS WERE UNAVAILABLE FOR THE REPAIR SO THE CONTACT SCHEDULED AN APPOINTMENT TO SECURE THE WINDOW GLASS IN THE INTERIM. THE FAILURE AND CURRENT MILEAGES WERE UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10260727March 4, 2009
ELECTRICAL SYSTEM, VISIBILITY, VISIBILITY:REAR WINDOW WIPER/WASHER, EXTERIOR LIGHTING
WITHOUT WARNING THE BODY CONTROL MODULE SHORTS OUT DRAINING THE BATTERY AND DAMAGING THE MULTI-CONTROL SWITCH ON THE STEERING COLUMN. CAUSING THE HEADLIGHTS, INTERIORLIGHTS, RUNNING LIGHTS, WINDSHIELD WIPERS, FACTORY ELECTRIC DOOR LOCKS, AND DASHBOARD LIGHTS TO FAIL. THIS CAN CAUSE A FIRE RESULTING IN A TOTAL VEHICLE LOSS OR LOSS OF LIGHTING AT NIGHT WHILE DRIVING CAUSING THE DRIVER TO LOOSE SIGHT OF THE ROAD. IN RAIN CONDITIONS LOSS OF WIPERS DURING DRIVING WOULD CAUSE LOSS OF VISIBILITY CREATING A DANGEROUS DRIVER ON THE ROAD. *TR
Crash:
No
Fire:
Yes
Injuries:
1
Deaths:
0
#10260572March 3, 2009
ELECTRICAL SYSTEM
I BOUGHT A 2002 JEEP LIBERTY LIMITED EDITION JAN. 2008. AFTER ABOUT 7 MONTHS IT STARTED STALLING EVERYTIME I HIT THE BREAKS, OR TURNED A CORNER. THE CHECK ENGINE LIGHT IS ON AND THE SPEEDOMETER QUIT. I HAVE TAKEN IT TO FOUR MECHANICS AND NO ONE CAN FIGURE IT OUT. THEY HOOKED IT UP TO A COMPUTER AND SAID IT DOESN'T READ ANYTHING IS WRONG. I HAVE NEARLY BEEN REAR ENDED SEVERAL TIMES TURNING DUE TO IT STALLING. SOME DAYS IT WILL BE FINE AND THEN THE NEXT IT WILL STALL EVERYTIME I STOP OR TURN. IT SEEMS TO STALL MORE WHEN I AM TURNING. I DON'T KNOW WHERE TO TAKE IT TO GET FIXED SINCE NO ONE CAN DETERMINE THE PROBLEM. I AM AFRAID TO DRIVE IT OR HAVE MY KIDS IN IT. I HAVE NOTICED ON WEBSITES THAT JEEP HAVE BEEN HAVING MAJOR PROBLEMS WITH THIS ISSUE. I JUST WANT IT REPAIRED AND THERE SEEM TO BE NO RECALLS ON MY VEHICLE ALTHOUGH JEEP IS ALL OVER THE INTERNET HAVING THE SAME PROBLEMS. SOMEONE IS GOING TO GET KILLED BEFORE THIS PROBLEM IS FIXED. I WOULD JUST LIKE TO KNOW THE PROBLEM AND HOW TO GET IT FIXED!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10260616March 3, 2009
SUSPENSION, STRUCTURE:FRAME AND MEMBERS
START WITH A NOISE WHEN I PUSH BRAKES AND AFTER TWO WEEKS THE LEFT BALL JOINT SNAP AND LEFT SIDE WAS WRECK (PAINT, BUMPER) NOW I'M AFRAID THIS THING HAPPEN WITH RIGHT BALL JOINT. *TR
Crash:
No
Fire:
No
Injuries:
2
Deaths:
0
#10260500March 2, 2009
SUSPENSION:FRONT
FAILURE OF UPPER BALL JOINT LET SIDE ON 2-27-09, TWO DAYS AFTER THE LOWER BALL JOINT ON SAME SIDE WAS REPLACED AS PER RECALL. THE REPLACEMENT OF THE LOWER BALL JOINT WAS THE FOURTH SUCH REPLACEMENT. I INITIATED THE REPAIR TWO DAYS EARLIER AFTER THE VEHICLE BEGAN TO MAKE A GRINDING NOISE. THE LOWER BALL JOINT FAILED A COUPLE OF YEARS AGO WHILE THE VEHICLE WAS TRAVELING IN REVERSE AT LOW SPEED WHILE BACKING OUT OF A PARKING SPACE. THE FAILURE OF THE UPPER BALL JOINT HAPPENED ABOUT FIVE MINUTES AFTER TRAVELING AT 70 MPH DOWN AN INTERSTATE. AFTER EXITING THE FREEWAY, I PULLED THE JEEP INTO A PARKING LOT OF A CONVENIENCE TO CHECK DIRECTIONS AND THEN PULLED OUT AT LOW SPEED - LESS THAN 10 MPH. IT FAILED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10260353March 1, 2009
ELECTRICAL SYSTEM
MY KEY ON MY MY 2002 JEEP LIBERTY WILL NO LONGER TURN THE IGNITION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10260228February 27, 2009
VISIBILITY
POWER WINDOW FAILURE. FRONT LEFT TWO DIFFERENT TIMES. REAR LEFT TWO DIFFERENT TIMES. SAME PROBLEM EACH TIME. WINDOW STOPS GOING UP OR DOWN WITH POWER SWITCH AND THEN WINDOW FALLS INTO THE DOOR. SAFETY ISSUE IS THAT THIS HAPPENED WHILE DRIVING ON THE INTERSTATE. FIRST INSTANCE 1/3/07 10,182 MILES: 2ND INSTANCE 4/20/07 16,789 MILES; 3RD INSTANCE 11/08 61,777 MILES; 4TH INSTANCE 1/09 64,000 MILES. FIRST TWO TIMES WERE REPAIRED UNDER WARRANTY. LAST TWO TIMES ARE MY RESPONSIBILITY. (VEHICLE IS OUT OF WARRANTY DUE TO HIGH MILEAGE.) *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10260065February 26, 2009
ELECTRICAL SYSTEM
2002 JEEP LIBERTY SPORT REACHING 92,000 MI REPEATEDLY STALLS (TURNS OFF) WHILE DRIVING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10259779February 24, 2009
UNKNOWN OR OTHER
I PURCHASED A GENTLY USED CAR FROM A CHRYSLER DEALERSHIP THAT HAD TWO OPEN SAFETY RECALLS. I WAS NOT INFORMED OF THESE RECALLS AT THE TIME OF MY PURCHASE. IT IS MY UNDERSTANDING THAT THIS IS AN OFFENSE AGAINST THE NHTSA. PLEASE FEEL FREE TO CONTACT ME FOR FURTHER INFORMATION. I HOPE THIS WILL NEVER HAPPEN TO ANYONE ELSE BUYING FROM A SO-CALLED "REPUTABLE" DEALER, AS I THOUGHT I WAS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10259804February 24, 2009
VEHICLE SPEED CONTROL, SERVICE BRAKES, HYDRAULIC
THE CONSUMER WAS DRIVING WHEN THE VEHICLE SUDDENLY ACCELERATED TO 65 MPH. NO AMOUNT OF PUSHING ON THE BRAKES MADE THE CAR STOP. SHE WAS GOING DOWN A MOUNTAIN, WHIZZED PAST A STOP SIGN, AND WENT AROUND ANOTHER CURVE UNTIL SHE CAME TO A MAJOR STATE ROAD WITH LOTS OF SPEEDING CARS. SHE HAD TO MAKE A DECISION EITHER TO TRY TO MERGE ONTO THE ROAD OR PLOW INTO THE MOUNTAIN. SHE PLOWED INTO THE MOUNTAIN AND CAME TO A STOP WHERE SHE HIT A STOP SIGN AT THE END OF THE ROAD INCHES FROM THE ONGOING TRAFFIC. BOTH OF HER FEET WERE ON THE BRAKES THE ENTIRE TIME. THE VEHICLE FLIPPED ON ITS SIDE AND THE ENGINE WAS STILL ROARING. *JB
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10259547February 21, 2009
SEAT BELTS
SAME AS EA05022. 2002 JEEP LIBERTY SPORT PASSENGER SEAT BELT LATCH HAS A BROKEN SPRING. PURCHASED OCT 21, 2001. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10259178February 18, 2009
VISIBILITY
I AM ON MY SECOND FRONT WINDSHIELD FOR MY 2008 JEEP LIBERTY. WITHIN 2000 MILES OF DRIVING MY NEW JEEP, THE FRONT WINDSHIELD DEVELOPED A MYRIAD OF TINY "POCK MARKS". THE MARKS BECAME SO NUMEROUS THAT VISIBILITY BEGAN TO DIMINISH, ESPECIALLY WITH A STRONG SUN GLARE. THE WINDSHIELD SUBSEQUENTLY CRACKED AT THE 13000 MILE POINT AND WAS REPLACED BY THE DEALERSHIP WITH A FACTORY WINDOW. THE NEW FRONT WINDOW HAS APPROX 1000 MILES ON IT AND IT DEVELOPING THE SAME MARKS. I DO NOT WORK IN AN INDUSTRIAL ENVIRONMENT AND THE JEEP IS ALWAYS GARAGED AT HOME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10258903February 17, 2009
ELECTRONIC STABILITY CONTROL (ESC), ENGINE AND ENGINE COOLING, FUEL SYSTEM, GASOLINE
HELLO, I BOUGHT A 2006 JEEP CHEROKEE SPORT IN ROMANIA KJ / LE85 (THE LIBERTY 4X4 JEEP FOR EUROPE), FROM CASA AUTO ROMANIA: / 7 FEBRUARY 2007. MY TECHNICAL PROBLEMS WITH THIS CAR, STILL IN WARRANTY (2 YEARS WARRANTY IN ROMANIA) ARE: -THE ESP/BAS WARNING LAMP COMES ON CONTINUOUSLY WITH ENGINE RUNNING, THE LIGHT REMAINS ON AT SPEEDS GREATER THAN 30MPS. FIRST, THIS PROBLEM WAS RANDOMLY APPEARING, BUT NOW IT APPEARS EACH TIME I AM DRIVING ON HIGHWAY WITH SPEEDS GREATER THAN 30 MILES/H . -2 TIMES MY ENGINE LOST POWER FOR NO REASON; -THE FUEL CONSUMPTION URBAN: CA 17 L / 100 KM; -THE FUEL CONSUMPTION EXTRA URBAN: CA 12 / /100 KM. MY CAR IS FOR THE SECOND TIME IN THE SERVICE IN THE LAST 6 WEEKS FOR THE SAME PROBLEM ? ELECTRONIC STABILITY CONTROL, THE PRIMARY SAFETY SYSTEM OF THIS VEHICLE. FIRST TIME, AFTER 3 WEEKS THEY SAID THEY FIXED THE PROBLEM. I BROUGHT IT BACK NEXT DAY WITH THE SAME PROBLEM. MY CAR IS STILL IN SERVICE. MY GREAT PROBLEM IS THAT MY AUTHORIZED DEALER IS UNABLE OR DON'T WANT TO FIX THESE PROBLEMS, WAITING TO EXPIRE THE WARRANTY OF MY CAR ? IN FEW DAYS. THEY DON?T WANT TO OFFER WARRANTY FOR THE PIECES THEY REPLACED, THEY SAY THE WARRANTY OF THIS PIECES REPLACED EXPIRES WITH THE WARRANTY OF THE CAR. I'M AFRAID THIS PROBLEM IS UNSOLVABLE FOR CHRYSLER LLC, AND MY CAR IS AN UNSAFE CAR. ALSO, I WANT YOU TO HELP ME WITH THE SERIAL NUMBER OF THE COMPONENTS OF MY CAR: WIND SCREEN, BATTERY, PISTONS,?. I FOUND THIS LINKS ON INTERNET WITH 2006 LIBERTY JEEP OWNERS WITH THE SAME UNSOLVABLE PROBLEM. HTTP://JEEPHORIZONS.COM/PHPBB/VIEWTOPIC.PHP?T=6836&SID=9F0A35885EEE4CB496BF50E84284D105 HTTP://JEEPHORIZONS.COM/PHPBB/VIEWTOPIC.PHP?T=10382 HTTP://JEEPHORIZONS.COM/PHPBB/?F=8. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10258926February 17, 2009
VISIBILITY
TL*THE CONTACT OWNS A 2007 JEEP LIBERTY. THE CONTACT STATED THAT THE PASSENGER SIDE REAR WINDOW FELL DOWN IN BETWEEN THE DOOR AND WILL NOT COME BACK UP. THIS PREVENTED THE DOOR FROM OPENING. THE DEALER STATED THAT THE DOOR WOULD NOT OPEN BECAUSE THE GLASS WAS LODGED BETWEEN THE DOOR. THE DEALER REPAIRED THE DOOR, BUT NOT THE WINDOW. THREE WEEKS LATER, THE REMAINING THREE WINDOWS FAILED AS WELL AND PREVENTED THE DOORS FROM OPENING. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND THEY STATED THAT THE WARRANTY ON THE WINDOWS WERE 35,000 MILES AND THE VEHICLE HAS 35,400 MILES. THE DEALER REPAIRED ALL OF THE DOORS FOR FREE, BUT WOULD NOT REPAIR THE WINDOWS. CURRENTLY, ALL OF THE WINDOWS ARE DOWN AND WILL COST $580 TO BE REPAIRED. THE FAILURE MILEAGE WAS 35,400.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10258765February 16, 2009
ELECTRICAL SYSTEM:HORN
I WAS IN TRAFFIC & ANOTHER CAR CAME DANGEROUSLY CLOSE TO HITTING ME. I WAS USING MY HORN AND MID-WAY THROUGH IT STOPPED WORKING. THE HORN WAS INOPERABLE FOR 3-5 MINUTES. THIS HAPPENED AGAIN THE NEXT DAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10258766February 16, 2009
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
2005 JEEP LIBERTY REAR PASSENGER SIDE AUTO WINDOW FAILED @ 55K. WINDOW DROPS 3 INCHES AND WILL NOT GO UP OR DOWN. DEALER SAYS NOT COVERED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10258783February 16, 2009
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
I ALSO HAVE A 2003 JEEP LIBERTY AND I HAVE HAD TO REPLACE MY DRIVER SIDE REAR PASSENGER WINDOW REGULATOR 3 TIMES. IT IS MADE OUT OF CHEAP PLASTIC. THE MOTOR STILL WORKS BUT THE PLASTIC PIECE JUST WEARS TO NOTHING IF YOU USE THE WINDOW. THE REPLACEMENT IS A ONE UNIT SYSTEM AND IT NEEDS TO BE MADE STRONGER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10258158February 10, 2009
SUSPENSION
TL*THE CONTACT OWNS A 2006 JEEP LIBERTY. WHENEVER THE VEHICLE WOULD WARM UP, THE VEHICLE MADE A CLINGING SOUND THAT APPEARED TO ORIGINATE FROM THE BLOWER. WITHIN THREE DAYS, THE SOUND WORSENED AND THE STEERING BECAME STIFF. THE VEHICLE WOULD VEER TO THE LEFT OR RIGHT AND WAS SEVERELY OUT OF ALIGNMENT. SHE TOOK THE VEHICLE TO THE DEALER AND THEY STATED THAT BOTH OF THE WHEEL BEARINGS NEEDED TO BE REPLACED AND THAT IT WAS VERY UNCOMMON FOR BOTH WHEEL BEARINGS TO BECOME DEFECTIVE. IT WAS ASSUMED THAT THE WHEEL BEARINGS WERE ORIGINALLY DEFECTIVE. THE WHEEL BEARINGS WERE REPLACED BY THE DEALER, BUT SHE BELIEVES THAT A RECALL SHOULD BE ISSUED. THE CURRENT AND FAILURE MILEAGES WERE 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10258216February 10, 2009
VISIBILITY
2006 JEEP LIBERTY WINDOW FELL DOWN WITHOUT HAVING ANY REASON. I HAVE READ ON THIS WEBSITE THAT AN INVESTIGATION DOES NOT NEED A SPECIFIC NUMBER OF COMPLAINTS TO START. I AM JUST WONDERING WHY A PART THAT COST FROM 350-600 TO REPLACE AND HAS A NUMBER OF COMPLAINTS DOES NOT HAVE AN INVESTIGATION. THIS TO ME SEEMS LIKE A ONE WAY FOR THE CHRYSLER DEALER DECIDED TO START TO MAKE MONEY. THIS VEHICLE HAS HAD ALL FOUR WINDOW REGULATORS REPLACED IN THE LAST YEAR AND A HALF AND NOW THE DRIVER SIDE IS DOWN AGAIN. WHEN WILL THE MANUFACTURE OR SAFERCAR GOING TO STEP TO THE PLATE AND DO WHAT THEY SAY THEY WILL DO? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10257930February 9, 2009
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
2005 JEEP LIBERTY RECALL FOR LOWER BALL JOINTS. CONSUMER STATES THAT SHE COULD NEVER GET AN APPOINTMENT WITH ANY JEEP DEALER TO FIX THE VEHICLE FOR THIS RECALL AND THE WAIT WAS THREE TO SIX MONTHS. *NJ THE CONSUMER STATED AS SHE WAS MAKING A LEFT HAND TURN, THE BALL JOINTS BROKE AND THE VEHICLE BECAME DIFFICULT TO DRIVE. DUE TO THE WAY THE BALL JOINTS BROKE, IT LANDED ON THE RIM OF THE TIRE AND DAMAGED THE RIM IN THE PROCESS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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